AI Snips
Chapters
Transcript
Episode notes
Debating Rarely Changes Minds
- Proving someone wrong rarely convinces them to change their mind.
- Argument often makes people feel attacked and dig in further instead of persuading them.
Clozapine Persuasion Example
- Dr. K recounts persuading patients to take clozapine despite severe side effects.
- He used persuasion techniques successfully even when the treatment seemed objectively awful.
Mirror Emotions To De-escalate
- Match the person's emotional level and then lower yours to defuse escalation.
- Apologize or acknowledge feelings after mirroring to create confusion and calmness.