Chad Peterman, president of Peterman Brothers Heating, Cooling & Plumbing, shares insights from his family-owned company recognized as a top residential contractor. He discusses the transition to efficiency-focused operations and the importance of community in professional growth. The conversation dives into optimizing lead generation, building high-performance teams, and the power of delegation. Chad stresses the need for genuine leadership and collaboration, emphasizing how these elements can drive significant growth in the home services industry.