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Mentioned in 1 episodes
Sense and Respond
How Successful Organizations Listen to Customers and Create New Products Continuously
Book • 2017
In 'Sense and Respond', Jeff Gothelf and Josh Seiden illustrate how organizations can thrive by adopting new operating principles.
These include shifting from output-focused to outcome-focused management, forming self-guided teams, creating a learning culture, and developing universal skills in customer listening and response.
The book highlights the need for a complete rethinking of work organization and management in the face of software-driven technological advancements, enabling real-time observation of customer behavior and continuous innovation.
These include shifting from output-focused to outcome-focused management, forming self-guided teams, creating a learning culture, and developing universal skills in customer listening and response.
The book highlights the need for a complete rethinking of work organization and management in the face of software-driven technological advancements, enabling real-time observation of customer behavior and continuous innovation.
Mentioned by
Mentioned in 1 episodes
Mentioned by Jeff Gothelf as a book co-authored with Josh Seiden, focusing on the Sense and Respond methodology.
21 snips
Episode 289: OKRs in Product Development with Jeff Gothelf
