#22379
Mentioned in 2 episodes

The Strategic Customer Success Manager

A Blueprint for Elevating Your Impact and Escalating Your Career
Book •

Mentioned by

Mentioned in 2 episodes

Mentioned by
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Chad Horenfeldt
as a guide for CSMs to become more strategic.
Under the gun | Chad Horenfeldt
Mentioned as
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Chad Horenfeldt
's upcoming book, focusing on elevating impact and advancing careers in customer success.
What Top CSMs Know That You Don’t (Yet) with Chad Horenfeldt
Mentioned by
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Bayron Toruño
as
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Chad Horenfeldt
's latest book, which details his journey from front line to the C-suite.
Strategic Customer Success: How CSMs Win Trust & Influence Action | Chad Horenfeldt
Mentioned by
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Anika Zubair
as the topic and title of
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Chad Horenfeldt
's new book.
The Strategic CSM: How to Drive Business Outcomes with Chad Horenfeldt
Mentioned by
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Chad Hornfeld
as the reason for his webinar with CS Insider.
How to Go from Task Manager to Trusted Advisor
Mentioned by
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Alex Raymond
as a new book coming out this week.
Don't Confuse Being Liked with Being Effective | EP46

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