The Strategic Customer Success Manager

A Blueprint for Elevating Your Impact and Escalating Your Career

Book •

Mentioned by

Mentioned by

Chad Horenfeldt

as a guide for CSMs to become more strategic.

Mentioned as

Chad Horenfeldt

's upcoming book, focusing on elevating impact and advancing careers in customer success.

Mentioned by

Chad Hornfeld

as the reason for his webinar with CS Insider.

Mentioned by

Alex Raymond

as a new book coming out this week.

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!