#8405

Mentioned in 3 episodes

Personalized: Customer Strategy in the Age of AI

Book •

Mentioned by

Mentioned by

David Edelman

as a book he co-authored to explain his motivations behind the topic of personalization.

Recommended by

John Evans

as a brilliant guide to getting personalization right and leveraging AI.

Co-authored with

Tiffani Bova

; discussed as a USA bestseller and focuses on personalization and AI in customer strategy.

Mentioned by

Stephen Shaw

as a book co-authored by

Mark Abraham

and David Edelman about personalization strategy.

Discussed by

Kaihan Krippendorff

and

David Edelman

as a guide for executives on implementing personalization strategies.

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