

 #13822 
 Mentioned in 3 episodes 
Remarkable Retail
How To Win & Keep Customers in the Age of Disruption
Book • 2020
In "Remarkable Retail," Steve Dennis explores the strategies and tactics that retailers need to adopt to win and retain customers in today's dynamic market.
The book emphasizes the importance of creating exceptional customer experiences and building strong customer relationships.
It delves into various aspects of retail operations, including marketing, technology, and customer service.
Dennis provides practical advice and actionable insights for retailers of all sizes.
The book is a valuable resource for anyone seeking to improve their retail business and achieve sustainable growth.
The book emphasizes the importance of creating exceptional customer experiences and building strong customer relationships.
It delves into various aspects of retail operations, including marketing, technology, and customer service.
Dennis provides practical advice and actionable insights for retailers of all sizes.
The book is a valuable resource for anyone seeking to improve their retail business and achieve sustainable growth.
Mentioned by
Mentioned in 3 episodes
Copies of it were available as a little special gift as people left the CommerceNext Growth Show in New York.

 Vuori CEO & Founder Joe Kudla Live on Stage: Scaling a Global Brand with Product, Purpose & Community 
Mentioned by 



Steve Dennis

 Tariffs, Takeovers & Our Encore Interview with Carrie Baker, President-Canada Goose 
Mentioned by 





Dave Stachowiak


Steve Dennis

 705: A Few Ways to Stay Relevant, with Steve Dennis 
Mentioned by 



Steve Dennis

 10 Tantalizing Tips for Tumultuous Times: Surviving Retail's Perfect Storm 
Mentioned by 



Steve Dennis

 "The Analysts": Sucharita Kodali, Neil Saunders & Simeon Siegel Decode What Really Matters 
Mentioned by 



Steve Dennis

 2025 Provocative Predictions for Retail's Future: Part 2 
Mentioned by 



Steve Dennis

 Why Amazon Can’t Crack Grocery and the Rise of Social Commerce with Jason Goldberg, Chief Commerce Strategy Officer at Publicis (Part 2) 
Mentioned by 



Steve Dennis

 Embracing Agility, Kohl's Struggles, and Jason Goldberg, Chief Commerce Strategy Officer, Publicis, on Who's Winning & Why (Part 1) 
Mentioned by 



Steve Dennis

 How Fabletics is Disrupting Activewear: A Deep Dive with Ashley Kechter, Global President 
Mentioned by 



Steve Dennis

 Retail Apocalypse 2.0? Store Closures to More Than Double—What’s Next? 
Mentioned by 



Steve Dennis

 Navigating Retail's Uncertain Horizon: Get Ready for Season 10! 
Mentioned in the outro as one of 



Steve Dennis

 Driving Digital Retail at Scale: Loblaw’s EVP & CDO Lauren Steinberg on Customer Experience Transformation 
Mentioned by 



Steve Dennis

 Transforming Global Fan Engagement with Patrick Jenkinson, Commercial Director Venue & E-Commerce, Manchester United & Thomas Peyer, SCAYLE 
Mentioned as a bestselling book focused on how to win and keep customers in the age of disruption.

 Leaders Leap | How to stay ahead of Disruption with Steve Dennis 
Authored by 



Steve Dennis

 Warby Parker's Remarkable Vision with Neil Blumenthal, co-CEO and Co-Founder (E) 





