Lancefield on the Line

Time is running out for our planet. We are taking more than we are giving. CSR targets don’t go far enough. And societal inequality is on the rise. It requires a rethink of how we do business, how we lead organisations, how we measure impact.Who better to set out the manifesto for change than Paul Polman, the former CEO of Unilever and co founder of Imagine One. He’s done what he’s advocated; turned a global company into a force for good whilst still delivering exceptional shareholder value. He’s now become an advocate, catalyst, ambassador, writing a book called ‘Net Positive: with Andrew Winston. It sets our how businesses should and can give back more to the world than they take, and why it matters.We talk about:What Net Positive means and why it’s a better concept that Net Zero.What stops CEOs from taking the necessary action.What it takes to learn and unlearn new leadership and business practices.Whether it’s possible to develop a new mindset of systemic leadership if you’ve been a short-term, mercenary leader.The three characteristics of CEOs he would look for.Critical moments in a CEO’s tenure that can make or break their contribution to addressing these systemic issues.His own personal habits that help him do extraordinary work.About Paul:Paul works to accelerate action by business to achieve the UN Global Goals, which he helped develop. As CEO of Unilever (2009-2019), he demonstrated that a long-term, multi-stakeholder model goes hand-in-hand with excellent financial performance, and has been described by the Financial Times as "a standout CEO of the past decade." Paul’s new book, “Net Positive”, is a call to arms to courageous business leaders, setting out how to build net positive companies which profit by fixing the world’s problems rather than creating them. He Chairs IMAGINE and Saïd Business School, and is Vice-Chair of the UN Global Compact as well as B Team Leader. Paul is Honorary Chair of the International Chamber of Commerce, which he led for two years.Visit the website at https://netpositive.world/#join and learn the way to join the movement.  Follow co-authors Paul Polman on Twitter and LinkedIn and keep up with the Net Positive movement. Order your copy of Net Positive at your favourite retailer at https://netpositive.world/#order-window. My resources:Sign up to my newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: If you're not subscribed already do subscribe to my youtube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.  Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas.  For more details about me:  ★Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals. ★About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy. ★Examples of my writing (https://bit.ly/3O7jkc7). ★Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP) ★Follow me and engage with me on Twitter (https://bit.ly/36XavNI).My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AE

You feel there’s something important to say at work. An idea that could make a big difference. Or a behaviour that’s not good. But you’re not sure whether you should because there isn’t enough psychological safety. Perhaps there’s toxicity in the culture or a strong prevailing way of doing things. You calling something out might be risky to your standing and your career. What does it take to be courageous to speak up about something important? What strategies and tactics can you use?Professor Jim Detert is one of the world’s leading authorities on what it takes to be courageous and ethical at work. In this podcast find out:★  How much organisational context and performance influences how courageous you are.★  About the impact of not speaking up.★  How the shift to hybrid workplaces influences how courageous we are.★  What stops people taking action.★  How to take your first steps in being more courageous.★ What it takes to stay curious.★ How to be courageous with competence.And, as ever, Jim shares his own habits for high performance and the impact he wants to have on the world.About Jim: Jim is the John L. Colley Professor of Business Administration at the Darden Graduate School of Business Administration and a Professor of Public Policy at the Batten School of Leadership and Public Policy, both at the University of Virginia. His writing on workplace courage and related topics is grounded in decades of formal research and brought to life based on intimate portraits of leaders and ordinary people he’s come to know personally. Jim thrives on empowering people to have difficult conversations, engage rather than avoid challenging situations, and competently embrace other opportunities for courageous action in their own lives and workplaces.You can find out more about Jim and his research and book ‘Choosing Courage: the everyday guide to being brave at work' here: https://jimdetert.com/My resources: Sign up to my newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: If you're not subscribed already do subscribe to my youtube channel (http://bit.ly/3cFGk1k) where you can watch the conversation. Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas. For more details about me: ★Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals.★About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy. ★Examples of my writing (https://bit.ly/3O7jkc7).★Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)★Follow me and engage with me on Twitter (https://bit.ly/36XavNI My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]

Many organisations say that they are customer-centric. But when you look inside they’re far from it. Customers come a distant second to their product or service. And when they do focus on them, they often apply simplistic assumptions about how we think, feel, and behave. Andrea Olson is a behavioural scientist who has studied how to learn what customers need, but don’t always tell you. In this podcast find out:★ What stops customers telling you what they want. ★ What it takes to create a customer-centric organisation.★ Whether it’s possible to shift from a product to customer organisation.★ How much you can learn from the examples of how Apple and Tesla approach their customers.★ Which of the customer concepts used in management are most flawed.★ Who is an example of an exemplar organisation when it comes to customers.★ What it takes to create an open, trusted relationship with your customers.★ How to integrate strategy, culture, and customers.More about Andrea:Andrea Olson is a differentiation strategist, speaker, author, and customer-centricity expert. As the CEO at Pragmadik, she works with major organizations to help them better understand their customers and employees to compete more effectively in the market. She invented the 3W Ideation™ process for identifying undiscovered needs by studying customer context, motivators, and biases. Andrea is the author of The Customer Mission and No Disruptions: The New Future for Mid-Market Manufacturing. She is a four-time ADDY(R) award winner and the host of the popular Customer Mission podcast. Olson is also a contributing author for Entrepreneur, The Financial Brand, Chief Executive, Rotman Management Magazine, and SMPS Marketer Journal.You can learn more about Andrea here, along with her firm, Pragmadik.Her new book ‘What to Ask: How to Learn what your Customers Need but Don’t Tell You’ is available here.  My resources:Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:If you're not subscribed already do subscribe to my youtube channel where you can watch the conversation.Take the Extraordinary Essentials test to identify your strengths and development areas.For more details about me:★Services to CEOs, entrepreneurs and professionals.★About me - my background, experience and philosophy.★Examples of my writing.★Follow me and engage with me on LinkedIn.★Follow me and engage with me on Twitter.My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]

About Jeffrey:Jeffrey Shaw is a speaker and small business coach who helps self-employed and small business owners gain control of their business in what seems like otherwise uncontrollable circumstances.Drawing on his experience as a renowned portrait photographer, Jeffrey shows business owners how to see business through a different lens and strategies to compose the often-chaotic pieces of life and business into sustainable success. Jeffrey’s TEDx Lincoln Square talk is featured on TED.com, he’s the host of the top-rated podcast, The Self-Employed Life, author of The Self-Employed Life and LINGO, an in-demand keynote speaker at conferences, events and universities, a LinkedIn Learning instructor and contributing writer to Entrepreneur magazine.More on Jeffrey's background, values, and services.  Self-employed assessment. Self-employed Business Institute. My resources: Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: If you're not subscribed already do subscribe to my youtube channel where you can watch the conversation. Take the Extraordinary Essentials test to identify your strengths and development areas. For more details about me: ★Services to CEOs, entrepreneurs and professionals. ★About me - my background, experience and philosophy. ★Examples of my writing. ★Follow me and engage with me on LinkedIn. ★Follow me and engage with me on Twitter.

You're a founder, Board member or Senior Executive. Tasked with scaling your business profitably and sustainably. But you're facing a complex, dynamic, volatile and uncertain environment. How do you make smart decisions about where to focus, and how to stimulate innovation in a world of ecosystems? How do you use venture capital wisely? How can you upskill your team to make important decisions?These are questions - and more - that Chris Rangen has been advising on, speaking about, and teaching for the last two decades.In this podcast find out what:★ High-performing Boards and executives do. ★ How to stimulate innovation and scale it.★ Role corporate venture capital can play.★ Ecosystems do to the way you strategise and operate.★ You can do to upskill people through learning simulations.More about Chris:Chris is one of Europe’s top strategy & innovation authorities, keynote speaker, business school faculty member, and workshop facilitator with clients across the globe. In 2022, he was listed as one of 30 thinkers to watch on the prestigious Thinkers50 Radar.He speaks and consults internationally to large companies and governments on innovative strategic transformation, innovation strategies, business model innovation & creative leadership development.See here for more about his portfolio of roles, services, and resources.For details about Strategy Tools courses, simulations, and tools look here.My resources:Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:If you're not subscribed already and do subscribe to my youtube channel where you can watch the conversation. You can also find me here: LinkedIn. Twitter. Personal website, which includes more examples of my work, the services I offer and testimonials from clients.

How do you scale-up a start-up? How do you make sure a large corporate doesn't stifle innovation? These are questions - and many more - that Steve Blank has been addressing for decades as one of the world's leading authorities on entrepreneurship and innovation.In this podcast find out what:Companies do to innovation as they grow.The problem with innovation theatre is.It takes to create an ambidextrous organisation.The distinction is between an innovator and entrepreneur - and why successful.He compares founders to. He thinks of entrepreneurship as a career choice.He would advise an up-and-coming entrepreneur to do.More about Steve:Steve co-created the Lean Start Up movement through his work on customer development. He has been part of, or co-founded eight Silicon Valley startups. He now teaches entrepreneurship and national security innovation to undergrads and postgrads at Stanford University as an Adjunct Professor. The National Science Foundation adopted his Lean Launchpad class as the U.S. standard for commercialising basic and applied research via the Innovation Corps. All his course material is open-sourced.His book 'Startup Owners Manual: the Step-by-Step Guide for Building a Great Company.'For more details including his excellent newsletter go here.My resources: Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:If you're not subscribed already do subscribe to my youtube channel where you can watch the conversation.Take the Extraordinary Essentials test to identify your strengths and development areas.For more details about me:★Services to CEOs, entrepreneurs and professionals.★About me - my background, experience and philosophy.★Examples of my writing.★Follow me and engage with me on LinkedIn.★Follow me and engage with me on Twitter.

Summary:Imagine your daughter or son, niece or nephew telling you that they couldn’t access the facilities like a museum, taxi, or arts gallery. What would you do? You’d feel disappointed. You might even write a letter to complain. But would you try to overhaul the system? That’s a big ask for any parent or relative. But that’s exactly what Janice Lintz did. Over the last twenty years she has fought for access for the deaf and hard of hearing like her daughter. Induction loops are now fitted in the NYC Transit, taxis and limousine. Airlines have closed captioning on films. All in all, her efforts have helped the 48 million Americans with hearing loss. Changing practices takes a lot of skill, determination, and commitment – it took nine years to introduce hearing loops in taxis. In this discussion Janice let us into her secrets of how she does it. This episode is for anyone who wants to become a strong advocate by: Getting attention. Sustaining interest. Making it easy for the sponsors/decision-makers to change. Following up with discipline. Strengthening your resilience.More about Janice: Janice Schacter Lintz is a passionate, accomplished hearing loss consultant and advocate, and CEO of Hearing Access & Innovations. Since 2002, Janice has become the global “go-to” person on all matters related to access for people who are deaf or hard of hearing. Janice works with domestic and international organizations to benchmark best practices and leverage the most effective solutions for their situations. The New York City resident and mother of two is a 2023 Harvard Kennedy School Mid-Career MPA Candidate and a 2022 NYS Disability Rights Hall of Fame Inductee.You can find out more about Janice here and the organisation she leads My resources:Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:If you're not subscribed already do subscribe to my youtube channel where you can watch the conversation.Take the Extraordinary Essentials test to identify your strengths and development areas.For more details about me:★Services to CEOs, entrepreneurs and professionals.★About me - my background, experience and philosophy.★Examples of my writing.★Follow me and engage with me on LinkedIn.★Follow me and engage with me on Twitter.

Summary: Whether we realise it or not, we all use mental models to think about our context (customers, competitors), make choices, structure work, and undertake key activities (such as doing innovation or pursuing M&A).  But how often do you stop for a moment to challenge them? Often we operate on autopilot. If they don't work, we try again, and again, without thinking of an alternative. My guest in this episode, Roger Martin, has spent his career developing these alternative mental models and approaches that challenge conventional wisdom. This episode is for anyone who is curious about how to think differently about how to:- Lead effectively.- Develop strategies that work.- Make decisions.More about Roger:In 2017, Roger was named the world’s #1 management thinker by Thinkers50, a biannual ranking of the most influential global business thinkers. He is a a trusted strategy advisor to the CEOs of companies worldwide including Procter & Gamble, Lego and Ford.He is a Professor Emeritus at the Rotman School of Management at University of Toronto where he served as Dean from 1998-2013.His newest book - his thirteenth - is  'A new way to think: your guide to superior management effectiveness.Also check out his weekly articles on strategy in Medium.My resources: Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: If you're not subscribed already do subscribe to my youtube channel where you can watch the conversation.Take the Extraordinary Essentials test to identify your strengths and development areas. For more details about me: ★Services to CEOs, entrepreneurs and professionals.★About me - my background, experience and philosophy.★Examples of my writing.★Follow me and engage with me on LinkedIn.★Follow me and engage with me on Twitter.

Summary:Innovation is a topic that always comes up in my work with CEOs, senior executives and entrepreneurs. We focus on how to:create an innovation portfolio.balance different types of innovation.develop a more innovative culture.open up the organisation to external stimulus.But there are lots of myths and misunderstandings. Innovation "theatre" too. People talk a great game, but innovation practice doesn't live up to the promise. Who better to talk to about these topics than Bill Fischer, a guru on innovation and leadership; he worked with companies, like Haier, long before they became household names.  In this episode we talk about:innovation as a verb.CEOs who have the curiosity to be innovative.the power of conversations.the biggest myths of innovation.his challenges to design thinking and lean start up approaches.If you’re look for somebody to challenge conventional wisdom, and refresh your own mindset and approach to innovation, have a listen. More about Bill: Bill is an Emeritus Professor at IMD in Switzerland and a Senior Lecturer at MIT. He was inducted into the Thinkers50 Hall of Fame in 2019. He was the Executive President and Dean of the China Europe International Business School, in Shanghai, and served on the faculties of University of North Carolina at Chapel Hill, and Clarkson University.LinkedIn profile.Thinkers50 profile.Book 'Reinventing Giants: How Chinese Global Competitor Haier has Changed the Way Big Companies Transform'.My resources: Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: If you're not subscribed already and do subscribe to my youtube channel where you can watch the conversation.  You can also find me here:LinkedIn.Twitter.Personal website, which includes more examples of my work, the services I offer and testimonials from clients.

Summary: “Digital transformation” is a big buzzword in business. But digital initiatives alone are not enough to win in the marketplace -- companies need to reimagine the compelling value they will offer and how they will create it in a differentiating way. Two senior partners from Strategy&, former colleagues and friends, set out seven leadership imperatives for transforming companies in the new digital era based on extensive research of twelve companies, including Philips, Microsoft and Adobe:Reimagine your company's place in the worldEmbrace and create value via ecosystemsBuild a system of privileged insights with your customersMake your organization outcome-orientedInvert the focus of your leadership teamReinvent the social contract with your peopleDisrupt your own leadership approachThis is a stimulating, immersive discussion leaving you with a new manifesto for leading your organisation. They even say which one of the leadership archetypes they are! I always try to get to the personal side too, as you know!More about Paul and Matt:Paul Leinwand is a thought leader on strategy, growth, and capability building for Strategy&, PwC's strategy consulting group. He is co-author of four books. Mahadeva Matt Mani is an advisor to executives on business model transformation and operating performance improvement for Strategy&, PwC’s strategy consulting business. He is the global leader of PwC and Strategy&'s transformation platform. Their book 'Beyond Digital: How Great Leaders Transform Their Organsation and Shape the Future', Harvard Business Review Press.My resources: Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: If you're not subscribed already and do subscribe to my youtube channel where you can watch the conversation.  You can also find me here:LinkedInTwitterPersonal website, which includes more examples of my work, the services I offer and testimonials from clients.