Lancefield on the Line

David Lancefield
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Jan 31, 2023 • 34min

Liz Fosslien: Learning from your emotions

How much do you suppress your emotions at work? What if you could be more aware of them, in control of them, and learn from them? That’s the topic of my conversation with Liz Fosslein in this episode. She shares her stories, research, and experience of tapping into Big Emotions, captured so brilliantly in her book of the same name, co authored with Mollie West Duffy. We talk about how to handle and learn from your anger, burnout, comparison, feelings of uncertainty. So if you’re feeling any of these emotions or know somebody who is, this is the episode for you. You might know Liz from his stunningly creative illustrations that adorn many a social media post. So I couldn’t resist asking about how she develops them too.About Liz:Liz is the co-author and illustrator of the national best-seller Big Feelings and the Wall Street Journal best-seller No Hard Feelings (which have both been translated into 15+ languages) and an expert on effectively embracing emotions at work. As the head of content and communications at Humu, she empowers leaders to develop and manage successful, inclusive teams. Liz regularly speaks about how leaders can walk the line between sharing and oversharing, build resilient teams, and create high-performing cultures of belonging. Her work has been featured by GoodMorning America, The Economist, TED, The New York Times, NPR, Adam Grant, and Mindy Kaling.Resources:Profile: https://www.fosslien.com/Books: https://www.fosslien.com/bookIllustrations: https://www.fosslien.com/imagesMy resources:Sign up to one of my courses (https://bit.ly/3QHvlYm).Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.If you’re looking to work with me, check out my:Services (https://bit.ly/3QFOn1A) to C-Suite execs, entrepreneurs and professionals.Profile (https://bit.ly/3JUzrZk).Writing (https://bit.ly/3JTYnAi).Posts on LinkedIn (https://bit.ly/2Z2PexP).
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Jan 18, 2023 • 38min

Ruchika T. Malhotra: Reinventing culture from the inside out

You’re looking to build a higher performing team, or organisation, where more people can do their best. Sounds simple, right?But there are some biases and blockers in the way. You know that you’ve got work to do but you’re not sure where to start. You look around and realise that you hire and promote people who look like you and the other members of your leadership team, whether intentional or not. You want to be a good ally to people in under-represented or under-estimated groups but you’re not sure how to.This podcast with Ruchika Tulshyan gives you practical ways to address these points, based on her extensive research, consulting work, and personal experience. We talk about:How recruiters get it wrong when they talk about cultural fit.How to tackle biases throughout your organisation.Your responsibility if you have privilege.How to practise allyship productively.What it takes to ask the right questions of others About Ruchika:Ruchika Ruchika T. Malhotra is the best-selling author of "Inclusion on Purpose: An Intersectional Approach to Creating a Culture of Belonging at Work,” published by MIT Press and available now. Ruchika is also the founder of Candour, a global inclusion strategy firm. She is also a regular contributor to Harvard Business Review and the New York Times.A global citizen and Singaporean foodie, Ruchika has lived in four countries. She currently calls Seattle home.Resources:Profile: https://www.linkedin.com/in/rtulshyan/ and https://www.rtulshyan.com/‘Inclusion on Purpose’ book: https://www.rtulshyan.com/inclusion-on-purposeMy resources:Sign up to one of my courses (https://bit.ly/3QHvlYm).Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.If you’re looking to work with me, check out my:Services (https://bit.ly/3QFOn1A) to C-Suite execs, entrepreneurs and professionals.Profile (https://bit.ly/3JUzrZk).Writing (https://bit.ly/3JTYnAi).Posts on LinkedIn (https://bit.ly/2Z2PexP).
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Jan 4, 2023 • 39min

Dan Gross: Leading a life of ambition

What can a banker who built one of the biggest financial empires in the world and was a major philanthropist teach us about strategic leadership? A lot, in fact. I talk to Dan Gross, the author of a biography on Edmond J. Safra called ‘A banker’s life’. It’s a fascinating counter to many of the practices we hear and see – for better or worse – in modern day life. Safra was incredibly ambitious, looking to build wealth, nurture his community, and build bridges across the world. We hear about his approach to:Entrepreneurship, starting at a very young age.Developing relationships across different cultures in three continents.Putting purpose at the centre of his business and life.Working out the customers he wanted to serve, and the risks he wanted to take (or not).Work-life integration.Succession planning.Safra treated his business as a family. And led a dynamic, colourful life, professionally and personally. About Dan:Dan Gross is one of the most widely-read writers on finance, economics, and business history. Over the past three decades, he has reported from more than 30 countries, covering everything from the dotcom boom and the rise of China to the global financial crisis of 2008-2009. He worked as a reporter at The New Republic and Bloomberg News, wrote the “Economic View” column in The New York Times, and served as Slate’s “Moneybox” columnist. Gross is a bestselling author of eight books, including Forbes Greatest Business Stories of All Time; Generations of Corning; Dumb Money: How America’s Greatest Financial Minds Bankrupted the Nation; and Better, Stronger, Faster: The Myth of American Decline and the Rise of a New Economy.His great-grandparents immigrated to the United States from Aleppo and Damascus.Resources:Profile https://www.linkedin.com/in/daniel-gross-ba46a02/‘A banker’s journey’ book: https://www.amazon.co.uk/Bankers-Journey-Edmond-Global-Financial/dp/1635767857My resources:Sign up to one of my courses (https://bit.ly/3QHvlYm).Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.If you’re looking to work with me, check out my:Services (https://bit.ly/3QFOn1A) to C-Suite execs, entrepreneurs and professionals.Profile (https://bit.ly/3JUzrZk).Writing (https://bit.ly/3JTYnAi).Posts on LinkedIn (https://bit.ly/2Z2PexP).
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Dec 21, 2022 • 33min

Bill George: Reinventing your leadership authentically

Bill George tells me that this the most difficult time to be a leader he’s seen in his life as they face major generational, political, societal shifts and challenges. The traditional command and control approach to leadership and management doesn’t work. Instead, we need more authentic leaders have a clearer, longer-term view of what it takes to make their organisation successful. Leaders who take a stand on important issues, particularly the issues their employees and customers care about. Leaders who act as coaches more than manager, who tell the truth, are transparent, vulnerable, able to admit their mistakes. Organisations need younger leaders, especially those from the front line, closest to the action.They should also encourage people to find their truth north – their fundamental values and beliefs – as early as possible in their careers, and challenge people mid-career to revisit and refresh their perspective on them. Reflect on your life, the good and bad times, strip it back and ask yourself what you are here for, and what matters. Look to lead an integrated life, practising reflection on how well you show up, perform, and align your own purpose to that of the organisation you work with.About Bill:Bill George is executive fellow at Harvard Business School (HBS), where he has taught leadership since 2004. He was chair and CEO of Medtronic, the world’s leading medical technology company. Under his leadership, Medtronic’s market capitalization grew from $1.1 billion to $60 billion, averaging 35 percent a year. Earlier in his career, he was an executive with Honeywell and Litton Industries and served in the U.S. Department of Defense. He has served as a director of Goldman Sachs, ExxonMobil, Novartis, Target, the Mayo Clinic, and World Economic Forum USA.Resources:Website: https://www.billgeorge.org/True North: Emerging Leader edition: https://www.billgeorge.org/book/true-north-emerging-leader-editionMy resources:Sign up to one of my courses (https://bit.ly/3QHvlYm).Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.If you’re looking to work with me, check out my:Services (https://bit.ly/3QFOn1A) to C-Suite execs, entrepreneurs and professionals.Profile (https://bit.ly/3JUzrZk).Writing (https://bit.ly/3JTYnAi).Posts on LinkedIn (https://bit.ly/2Z2PexP).
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Dec 7, 2022 • 42min

Andy Woodfield: Coming out as your best self

What would it take to show and give your absolute best at work? Even having to ask the question suggests there’s something amiss. Perhaps it’s because we’ve been told what we’re not good at that we’ve forgotten what we are good at. Or we’ve been wearing a mask for so long that it’s all become part of a performance. Andy Woodfield has spent his career trying to figure out the uniqueness and the dreams of the people he works with. That curiosity leads to powerful human connection, and a conversation about what they can do together. The foundation of exceptional teamwork and performance.Building this culture of inclusion and belonging is not for the faint-hearted. It’s really hard work. Even harder if you have to come out every week as a partner who happens to be gay. In this podcast, Andy shares his own story of coming out, figuring out his own uniqueness and his place. He describes his ways of discovering the best in other people, methods that have become movements.This episode is for anyone who is looking to take their performance to the next level, who may feel like they’re not giving their best at work, or who wants to get the best out of their team.About Andy: Andy is the Global International Development Leader at PwC, Global Client Partner for the Foreign, Commonwealth, and Development Office, Partner sponsor for the Alumni Network, the Leadership Exchange, and the Shine network (LGBTQ+), and the Founder of Liliput Gin.He undertook a two year cycle of experience as the Chief Sales and Marketing Officer for PwC UK, transforming the firm's sales, marketing and client experience capabilities to bring the firm’s people closer to their clients. He was also a 2020 Finalist for the MCA Outstanding Achievement Award. Resources:Website: https://www.andywoodfield.com/ Book (This is your moment): andywoodfield.com/book My resources:Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:  If you're not subscribed already do subscribe to my youtube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas.For more details about me:★Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals.★About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy.★Examples of my writing (https://bit.ly/3O7jkc7).★Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)★Follow me and engage with me on Twitter (https://bit.ly/36XavNI).My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]
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Nov 23, 2022 • 40min

Bruce Daisley: Drawing Strength from Others

When you’re feeling life is tough, you’re typically told to ride it out, put your head down, get through it. That might help some people, for a while. But it’s missing something. Only when we reach out to others, find a connection, get some support that we truly feel better – using fortitude.In this podcast Bruce Daisley challenges conventional wisdom by arguing that the power of social connection is the critical aspect of resilience. For example, the biggest predictor of well-being after major heart surgery 3/6/12/24 months afterwards is the number of groups the patient feels part of.The challenge for leaders is how to we create that connection when we’re working more virtually and maybe only seeing each other in person a couple of days a week. You have to create the time to build the foundations of trust and to sustain relationships. About Bruce:Bruce Daisley is a best selling author and technology leader from the UK.  He has become regarded as one the most respected thought leaders on the subject of workplace culture and the future of work. His prior business career saw him spend 12 years running Twitter in Europe and previously YouTube in the UK. Resources:Fortitude Book: https://www.findfortitude.net/Joy of Work Book: https://eatsleepworkrepeat.com/joyofwork/Eat Sleep Work Repeat Podcast: https://eatsleepworkrepeat.com/category/podcast/Workplace Culture Course: https://www.findfortitude.net/culturecourseMy resources:Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:  If you're not subscribed already do subscribe to my youtube channel (http://bit.ly/3cFGk1k) where you can watch the conversation. Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas. For more details about me: ★Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals.★About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy.★Examples of my writing (https://bit.ly/3O7jkc7).★Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)★Follow me and engage with me on Twitter (https://bit.ly/36XavNI).My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]
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Nov 9, 2022 • 41min

Gena Cox: Building Inclusive Organisations

Inclusion has been one of those terms we might reserve for HR, an initiative, or a special interest group. Wrong. It’s critical to the success of any organisation, and a moral responsibility. For too long, traditionally disadvantaged groups – by race, gender, sexuality – have progressed slower and had poorer experiences at work. Their leaders – from a majority group – have employed avoidance tactics, in some cases standing away and not giving eye contact, sticking to their familiar places and faces.What does it take to build an inclusive organisation? Dr. Gena Cox shares the highlights of her book 'Leading Inclusion':★ The critical 3 Cs required of any leader.★ Why talking about a business case for diversity or inclusion (or both) is offensive.★ Where biases show up, and what to do about them.★ Why it doesn’t take special or different leadership of people who are different from the majority.★ What it takes for Chief Diversity Officer to have a positive impact.About Gena:After a decades-long year career advising leaders in some of the largest companies in America and beyond, Dr. Gena Cox concluded that the pace of workplace inclusion change was unacceptably slow. She harnessed her organizational psychology and executive coach insights, her understanding of c-suite dynamics, and her personal workplace experiences to write a book, Leading Inclusion. Her book helps leaders connect unfamiliar dots to drive inclusion from the top of their organizations. Gena asks her clients to remember one simple idea: “Inclusion tops diversity!”Resources:★ Website: https://www.genacox.com ★ Book (Leading Inclusion): https://www.amazon.com/Leading-Inclusion-Drive-Change-Employees/dp/1774581795 ★ LinkedIn: https://www.linkedin.com/in/genacox My resources:Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox. You'll get a free 'Mastering Big Moments' Workbook if you do. If you're not already do subscribe to my youtube channel (http://bit.ly/3cFGk1k) where you can watch the conversation. Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas. For more details about me: ★Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals.★About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy.★Examples of my writing (https://bit.ly/3O7jkc7).★Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)★Follow me and engage with me on Twitter (https://bit.ly/36XavNI).My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]
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Oct 26, 2022 • 41min

Tomas Chamorro-Premuzic: Supercharging human performance

We’re moving into the age of psychological capital based on curiosity and creativity. We need to harness data on behaviours more effectively to help us understand people in an unbiased, objective, and meritocratic way. It might sound straightforward but it will require overcoming resistance especially from those who have grown into senior leadership roles in the system; they fear what the data may show them, revealing some home truths.Aspiring leaders have to be willing to challenge the way business works, being dissatisfied with the status quo. They'll need to rethink of aspects of conventional wisdom – the divide between leaders and managers, the premium of style over substance, and the notion that we bring our whole selves to work.Who better to stimulate our thinking and design this new system that Prof Tomas Chamarro-Premuzic, one of the world’s leading social scientists and practitioners.About Tomas:Dr. Tomas Chamorro-Premuzic is an international authority in people analytics, talent management, leadership development, and the Human-AI interface. He uses science and tech to help organizations predict human performance. He is the Chief Innovation Officer at Manpower Group, co-founder of Deeper Signals and Metaprofiling, and Professor of Business Psychology at both University College London, and Columbia University. Tomas has published 10 books and over 200 scientific papers. He is a frequent contributor to Fast Company, the Guardian, Forbes, and the Harvard Business Review. Resources:His writing: https://www.drtomas.com/writing/His science-based tools: https://www.drtomas.com/commercial/My resources:Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:  If you're not subscribed already do subscribe to my youtube channel (http://bit.ly/3cFGk1k) where you can watch the conversation. Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas. For more details about me: ★Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals.★About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy.★Examples of my writing (https://bit.ly/3O7jkc7).★Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)★Follow me and engage with me on Twitter (https://bit.ly/36XavNI).My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]
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Oct 12, 2022 • 33min

Laura Vanderkam: Making Time for What Matters

How strategic are you with your time, attention, and energy? Many successful executives aren’t, surprisingly. Their days are overly busy (some feel proud of this), as if their schedules run their life. They’re racing against the clock, trying to get through never-ending to-do lists. They feel exhausted by the weekend, and frustrations fester as they don’t progress important professional or personal projects. Sound familiar?How do you wrestle back control, tackle the chaos, and make time for what matters? My guest in this podcast, Laura Vanderkam, has pioneered approaches to help you do this. An authority on managing time she advocates time tracking, and in her new book Tranquility by Tuesday sets out nine rules to apply to create more time and cut out waste.We talk about:★ The nine rules.★ The biggest benefits from applying these rules.★ What it takes to commit to the process.★ How to use the rules in your team. ★ How to track your time (and why)★ The power of intentionality.★ How to avoid being inflexible.★ The impact of hybrid working.★ Her impact and legacy.★ Her own habits.About Laura:Laura Vanderkam is the author of several time management and productivity books, including Tranquility by Tuesday: 9 Ways to Calm the Chaos and Make Time for What Matters, along with Juliet’s School of Possibilities, Off the Clock, I Know How She Does It, What the Most Successful People Do Before Breakfast, and 168 Hours. Her work has appeared in publications including the New York Times, the Wall Street Journal, Fast Company, and Fortune. She is the host of the podcast Before Breakfast and the co-host, with Sarah Hart-Unger, of the podcast Best of Both Worlds. She lives outside Philadelphia with her husband and five children, and blogs at LauraVanderkam.com.Tranquility by Tuesday book and scorecard: https://lauravanderkam.com/books/tranquility-by-tuesday/Time Makeover Guide and Time Tracking Sheet: https://lauravanderkam.com/time-makeover-guide/Planning tips and hacks: https://lauravanderkam.com/2016/01/14-time-management-strategies-from-highly-productive-people/My resources:Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox: If you're not already do subscribe to my youtube channel (http://bit.ly/3cFGk1k) where you can watch the conversation. Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas. For more details about me: ★Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals.★About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy.★Examples of my writing (https://bit.ly/3O7jkc7).★Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)★Follow me and engage with me on Twitter (https://bit.ly/36XavNI).My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]
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Sep 28, 2022 • 42min

Amy Gallo: Working with difficult people

Work relationships can be hard. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. Many of us walk away, avoiding difficult people. But we can only endure so much thoughtless, irrational, or malicious behaviour—there's your sanity to consider, and your career.In her book Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. In this podcast find out what: ★ Why it matters to get along at work.★ The most fascinating of the eight archetypes.★ Coping with difficult people. ★ Changing yourself.★ The impact of biases on workplace dynamics.★ The worst thing you can with difficult people.★ The role of gossip.★ Her own habits and changes.About Amy: Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals and  teams to help them better collaborate, communicate, and transform their culture to support dissent and debate.  She is the author of two books: Getting Along: How to Work With Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books including ones on feedback, emotional intelligence, and managing others. For the past three years, Amy has co-hosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace My resources:Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:  If you're not subscribed already do subscribe to my youtube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.  Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas.  For more details about me:  ★Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals. ★About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy. ★Examples of my writing (https://bit.ly/3O7jkc7). ★Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP) ★Follow me and engage with me on Twitter (https://bit.ly/36XavNI).My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]

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