Lancefield on the Line

Are emotions at work a sign of weakness?This is the view of many, but understanding and harnessing our emotions, and the emotions of others around us can be incredibly powerful.In this episode I am joined by Dina Denham Smith, to argue the case for a skilful use of emotions at work. Dina is the co-author of Emotionally Charged, where she explores how to lead with the strategic use of emotions.We address common myths about emotions in the workplace and how you can prepare for and recover from emotionally charged events. Dina also discusses the importance of a nuanced approach to using your emotions as a leader, and how self-compassion towards yourself can lead to unlocking self-compassion in others.Dina provides lots of nuggets of wisdom in this masterclass on emotions.“Emotions are data, and to ignore this information is to your peril and performance detriment.” – Dina SmithYou'll hear about:Understanding the application of emotions in businessDina's thoughts on not showing emotionsHow to use emotions skilfullyPreparing for emotionally charged eventsRecovering from emotionally charged eventsDealing with over-emotional situationsHaving a nuanced approach to emotionsHow to be strategic with your emotionsThe biggest change Dina has made to her practiceWhat does Dina's best day look like?The impact Dina wants to have on the world About Dina Denham:Dina is a seasoned leader and executive coach with a 25-year proven track record in helping people and teams excel. Dina’s clients include senior leaders and teams at premier brands such as Adobe, PwC, Gilead, Gap, Sephora, Goldman Sachs, Google, and Netflix; high-growth companies like Dropbox, DocuSign, and Stripe; and PE-backed start-ups shaping the world. Dina has written over 60 articles on leadership and career success for the Harvard Business Review, Fast Company, and Forbes and is frequently featured in international media outlets such as the Wall Street Journal, Newsweek, Business Insider, and the BBC. She is the lead author of Emotionally Charged: How to Lead in the New World of Work (Oxford Press).An East Coast transplant, Dina now lives in the SF Bay Area with her husband, kids, and two spoiled pups. Outside of work, she is a competitive equestrian, avid skier and reader, foodie, and travel enthusiast.Resources:• Profile: https://www.linkedin.com/in/dina-denham-smith/• Book: ‘Emotionally charged: how to lead in the new world of work’, https://www.dinadsmith.com/book• Coaching services: https://www.dinadsmith.com/coachingMy resources:Take my new Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:● Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.● About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.● Examples of my writing https://rb.gy/jlbdds)● Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)● Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

How healthy is your organisation's culture?As a leader you play a crucial role in creating and sustaining a healthy culture.My guest in this episode, Tobias Sturesson, is the author of "You Can Culture" and co-founder of Heart Management. He outlines four critical habits leaders need to build a thriving culture: get humble, get clear, get listening, and get integrity.He stresses the importance of aligning culture with the organisations mission and having a responsible impact by instilling integrity. He also explores the key things leaders can do to make or break workplace cultures.Finally, Tobias bravely shares what it took to break free from life in a cult, and the personal journey of overcoming complicity in it.“What are you not willing to compromise in your pursuit of success?” – Tobias SturessonYou'll hear about:·      What are the signs of a healthy culture?·      Knowing when things become unhealthy·      How to define your values·      Delivering in commercial pressure environments·      Develop better habits that improve culture·      Creating culture change in 12 months·      Balancing humble and looking underconfident·      Instilling integrity with the best of you·      Making or breaking an organisation·      Tobias on recovering from living in a cult·      The impact Tobias wants to have on the worldAbout Tobias Sturesson:Having grown up in a religious cult and later confronted its toxic culture, Tobias Sturesson became a leading advocate for the critical role of cultural health in both business success and human flourishing, striving for a world free from destructive cultures. He is the author of the international bestseller You Can Culture, co-founder of the culture change agency Heart Management, and host of the highly ranked Leading Transformational Change podcast. Resources:·      Profile - https://www.linkedin.com/in/tobiassturesson/·      Book ‘You can culture’ - youcanculture.com·      Podcast ‘Leading Transformational Change’ -https://heartmanagement.org/en/podcast/·      Services - heartmanagement.org. My resources:Take my Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

What makes you feel a sense of outrage?It’s everywhere we look. Be it directed at institutions, especially those in politics, geopolitical conflicts, business opposing communities, or different aspects of society.That’s why in this episode I am joined by Professor Karthik Ramanna, an expert and author on the age of outrage. We explore the impacts outrage has on organisations and the individual, as well as how leaders can respond to it in their context.Karthik shares his experience of working with business and political leaders from across very significant divides, such as Russia and Ukraine, Israel and Palestine, India and Pakistan and many more. He gives insight into how to approach challenging situations to turn down the temperature and make sense of the moment.Karthik imparts a lot of wisdom on the art of de-escalation that you can use in your organisation too.“You’re going to be part of the problem, whether you like it or not” – Karthik RamannaYou'll hear about:How Karthik gets a handle on outrageWho CEOs need to be in the outrage contextWho to reach out to during big shiftsHow to focus on the catalytic actorsBalancing different versions of yourselfCreating thoughtful considered dialogueWhat do you do in heated moments?What does Karthik do when outraged?The impact Karthik wants to have on the worldAbout Karthik Ramanna:Karthik Ramanna is Professor of Business and Public Policy at the University of Oxford’s Blavatnik School of Government and a fellow at St. John’s College. He teaches a popular course at Oxford on managing organisations in polarised times, which led to his 2024 book The Age of Outrage.An expert on business-government relations, sustainable capitalism, and corporate reporting and auditing, Professor Ramanna studies how organisations and leaders build trust with stakeholders. His scholarship has won numerous awards, including the Journal of Accounting and Economics Best Paper Prize, the Harvard Business Review McKinsey Award for “groundbreaking management thinking,” and three times the international Case Centre’s prizes for “outstanding case-writing,” dubbed by the Financial Times as “the business school Oscars.”Resources:Profile: https://www.bsg.ox.ac.uk/people/karthik-ramannaCase Centre on Public Leadership: https://www.bsg.ox.ac.uk/case-centre-public-leadershipBook ‘The Age of Outrage: How to Lead in a Polarised World’: https://karthikramanna.com/the-age-of-outrageMy resources:Take my new Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

Luis Velasquez, a Silicon Valley executive coach and author of 'Ordinary Resilience', shares insights on nurturing resilience as a daily practice rather than a reaction to crises. He discusses reframing fear into growth opportunities and emphasizes the importance of intentional relationships. You'll learn how clarity of thought can help make better decisions, the role of external motivations, and practical strategies like radical acceptance that facilitate personal development. Velasquez's journey illustrates resilience's transformative power.

Do you use AI to its full potential?Knowing how AI can supercharge your work, and your business must be a priority for any C-suite executive. But there are also risks leaders must consider to be able to make informed decisions.So where do you start?My guest in this episode, Professor David De Cremer, is an author and business school Dean. He believes leaders need AI savviness and shares his thoughts on the mindsets needed to use AI in the board room and wider organisation.He also discusses problems leaders can face around knowing when not to use AI, and the fact you don’t need to know everything about it for it to succeed.To get the best out of AI humans need to collaborate with it rather than use it simply as a cost cutting tool. This episode is a must listen for anyone looking to do just that and enhance their leadership in a world powered by AI.“The biggest risk today in business is not using AI” – David De CremerYou'll hear about:·      Why is David interested in AI specifically?·      How revolutionary is AI?·      How leaders can overcome the fear of AI·      Humans and AI will have to collaborate·      Countering the risks of AI·      Knowing when not to use AI·      The role of AI in board meetings·      How far could AI go being a board member? ·      David's biggest shift since using AI·      The impact David wants to have on the world·      What does David's best day look like?About David De Cremer:David De Cremer is the Dunton Family Dean of the D’Amore-McKim School of Business and a professor of management and technology at Northeastern University. He is the founder of the Centre on AI Technology for Humankind (AiTH) in Singapore, a member of EY’s advisory board for global AI and an honorary fellow at Cambridge University and St. Edmunds College. He is the author of the best-sellers “Leadership by Algorithm: who leads and who follows in the AI era”, and “The AI-savvy leader: 9 ways to take back control and make AI work.”His scholarly work has been written about in the Financial Times, the Economist, Wall Street Journal, Forbes and many other outlets, earning him accolades as a Thinkers50 thought leader, a World Top 30 management guru and speaker, and inclusion in the World top 2% scientist.Resources:• Profile: https://bit.ly/4cLRJIC• Book ‘AI Savvy Leader’: https://bit.ly/3W7T5Z2My resources:Take my new Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead. Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

What does disruptive innovation really mean?It's a term that's widely misunderstood. But leading people using disruptive change can reinvent your organisation.In this episode I am joined by prolific author, advisor and teacher Scott D. Anthony. We talk about what it takes to search out weak signals of change and how to wonder intentionally as you do. We also talk about how to experiment by testing growth hypotheses.Scott explains how to trust your leadership judgment when making difficult and complex decisions when restructuring an organisation. He also guides us through disruptive innovation, including ecosystems, and harnessing the full potential of AI.“You have to learn experimentally” – Scott D. AnthonyYou'll hear about:·      What does Scott mean by disruptive change?·      Getting over inertia and fear·      How to experiment·      The mindset of accelerating or disposing·      Informed judgements for decision making·      Re-structuring & re-inventing organisations·      AI's potential for disruptive change·      Leading people to integrated solutions·      The impact of open collaborative systems·      The quick fire round·      The impact Scott wants to have on the world·      What does Scott's best day look like?About Scott D. Anthony:Scott D. Anthony is an internationally recognized expert and dynamic keynote speaker on topics related to navigating disruptive change. An advisor, executive, innovator, teacher, writer, and speaker, Anthony is a consummate optimist that is passionate about spreading ideas that help individuals and organizations thrive in today’s world of never-ending change.He is a Clinical Professor of Strategy at the prestigious Tuck School of Business at Dartmouth College, and a Senior Advisor and Managing Partner Emeritus at Innosight, where his leadership significantly contributed to the firm's growth and success.As an author, he has penned numerous influential books and articles, providing thought leadership in innovation and strategic thinking. His forthcoming book, "DECODED: How Disruptive Innovators Combine Magic, Methods, and a Bit of Madness to Change the World," promises to be a seminal work in understanding how disruptive innovators shape our world.Resources:• Profile: https://bit.ly/4culXjq• Books: https://bit.ly/3xrVunOMy resources:Take my new Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead. Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

What does it take to perform at your best in critical moments?It’s what differentiates the great from the good. Being at the top of your game requires years of courage, skill, and discipline. This is why some falter whilst others shine.In this episode I am joined by the multi-award-winning trumpet soloist, Alison Balsom. She shares what it takes to get to, and sustain, the highest levels of performance. These are concepts and practises that leaders in all fields would do well to apply.Alison talks about how she chooses the right repertoires to play and people to work with. She also discusses the importance of finding your own interpretation of a piece and what it’s like to perform with the conductors and musicians.Music plays a huge role in all our lives, whether we know it or not.This conversation is for anyone looking to perform at the highest of levels and pushing the frontiers of their craft.“It’s certainly a high wire act” – Alison BalsomYou'll hear about:●      Alison's process for finding the right work●      How to know when the project is right for you ●      Building relationships in orchestras●      What helps Alison to excel?●      How do you know you've impacted people?●      Alison's mindset minutes before taking the stage●      You are not better in rehearsal●      Has Alison had moments of self-doubt?●      How Alison nurtures and looks after herself●      The impact Alison wants to have on the worldAbout Alison Balsom:Alison has performed as a solo trumpeter worldwide with many of the greatest conductors and orchestras of our time, including Pierre Boulez, Lorin Maazel, Claudio Abbado, the New York Philharmonic Orchestra, Philadelphia Orchestra and London Philharmonic Orchestras, as well as The Balsom Ensemble, a handpicked group of leading Baroque soloists.Balsom has commissioned much music, and had hundreds of works written for her, including by composers such as Betsy Jolas, Dobrinka Tabakova, James MacMillan, and Thea Musgrave.She has been awarded an OBE for Services to Music, and has dedicated her career to broadening the artistic horizons of the trumpet.Resources:Profile: https://bit.ly/3LTvGV0Discography: https://bit.ly/3AbVE3DConcerts: https://bit.ly/3LXD026My resources:Take my new Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead. Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

What does it take to master innovation in companies?It takes a lot of grit, skill, savviness and convincing.My guest in this episode, Jayshree Seth, has been leading the way in innovation in 3M for more than 30 years. So listen for a window into the world of innovation at one of the most successful companies and innovators out there.We talk about what it takes to make innovation really work using her three C's: constraints, context, and commitment. She explains what it takes to convince people to change. Also distilling how to identify the problems that really matter to customers.Jayshree also shares some of her personal journey and the mindset she has used throughout her career to progress and overcome barriers. “The biggest asset for bringing innovation to life is soft skills” – Jayshree SethYou'll hear about:Does it matter about having hard constraints?Context and innovationWhat commitment really works?Focusing on the problems that matterThe mosaic building processBringing people on the innovation journeyThe merits of self-managementJayshree on the 15%Staying vibrant and freshHow Jayshree has overcome barriersWhat does Jayshree's best day look like?About Jayshree Seth:Jayshree is the Corporate Scientist & first ever Chief Science Advocate at 3M. She has a PhD in Chemical Engineering from Clarkson University, New York and holds 80 patents for a variety of innovations. She uses her scientific knowledge, technical expertise and professional experience to communicate the importance and benefits of science in everyday lifeShe is a Distinguished Alumni Award recipient from her alma mater REC Trichy India. She is the author of the books, The Heart of Science – Engineering Footprints, Fingerprints, & Imprints, and The Heart of Science – Engineering Fine Print. Resources:• Profile: https://bit.ly/4bHsxCR• Books: https://bit.ly/3wxv1Vz and https://bit.ly/3UNFqEv• The Three Cs of Sustainable Innovation: https://bit.ly/3KaAh4u• TEDx talk – ‘Why I reframe my why’: https://bit.ly/4bi7K97• The Drucker Blog - https://shorturl.at/dwzkD My resources:Take my new Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead. Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

How does business really work?We need to cut through the myths and misconceptions to get to the true nature of it. To make people shine we need to understand how to navigate how work gets done, how people think and behave, and how decisions are made.In this episode I am joined by Liz Kislik, a management consultant and coach, who brings refreshing clarity to the subject. She cautions that the work is hard, but we can use the power of language to express what we really want. She establishes the importance of stopping to think, to breathe, to get in control of our bodies, especially in difficult situations.She also shares why conflict is a natural part of the workplace and how we should look for self -determination and empowerment, not only of ourselves, but the teams we lead. “Conflict is a feature of humans” – Liz KislikYou'll hear about:·      How important is conflict at work?·      Being on the right side of conflict·      Showing respect takes real skill·      Outside influences on the professional self·      Calling out character types·      How do you develop self-awareness?·      How do you make politics work for you?·      The learnings Liz has had·      The impact Liz wants to have on the world·      What does Liz's best day look like? About Liz Kislik:Liz Kislik is a management consultant and executive coach, and a frequent contributor to Harvard Business Review and Forbes. Her TEDx “Why There’s So Much Conflict at Work and What You Can Do to Fix It” has received more than half-a-million views. She specializes in developing high performing leaders and workforces, and for 30 years has helped family-run businesses, national nonprofits, and Fortune 500 companies like American Express, Girl Scouts, Staples, Janssen Pharmaceuticals, and Highlights for Children solve their thorniest problems.Resources:• Profile: https://lizkislik.com/about/• Better at work with Liz Lislik animation: https://betteratworkwithliz.com/• Articles: https://lizkislik.com/articles/My resources:Take my new Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead. Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me: ●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

As a leader how well do you craft stories that influence people to change?Storytelling is one of the most critical skills a leader needs, but is so often done badly. Failing to have the desired impact. Done well it convinces people to listen, commit and change.My guest in this episode, Neil Bearden, is a master in crafting and using stories to help meet an objective. Neal’s outlook on storytelling is influenced by his experience as a former professor, and the idea that to be truly authentic and intentional we just need to be real to ourselves.Neil shares his views on what a good story involves, looks, and feels like. Also, what it takes to be an interesting person that people want to listen to. Something all leaders need in order to up their game in influencing change in their organisations.“What drives changes in my life is boredom” – Neil BeardenYou'll hear about:·      The importance of good storytelling·      Making contingent judgements·      Syntax, semantics and styles of storytelling·      Getting to seamless authentic delivery·      Knowing someone is serious about improving·      What helps people to be real·      Neil's thoughts going through transitions·      How is Neil to be with during transitions?·      Life is a random series of transitions·      Living life both scientifically and realAbout Neil Bearden:Neil is the co-founder of Plot Wolf, which helps people think, speak, and act with clarity. He was a Decision Science professor at INSEAD for 15 years, where he taught Statistics, Behavioural Economics, and created the school’s award-winning Storytelling course. He’s published in Harvard Business Review and the Financial Times, and taught the Business Storytelling course for The Guardian. He’s helped people from Amazon, Apollo, BCG, Google, McKinsey, Sequoia.Resources:• Profile: https://www.linkedin.com/in/nbearden/• Plot Wolf: https://plotwolf.com/My resources:Sign up to my Leading high-stakes meeting virtual masterclass series (https://bit.ly/3QBdn9R)Take my new Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead. Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)