The Good Leadership Podcast

Today we are joined by Dr. Paul McGee, a renowned UK motivational speaker and author, best known for his best-selling book SUMO (Shut Up, Move On) and his expertise in change management and human behavior. Paul McGee has over 30 years of experience delivering motivational talks and workshops globally, working with high-profile clients like Harrods, Adidas, and Virgin. He has authored several influential books on topics such as self-confidence and managing worry, and his approach to speaking combines humor, inspiration, and practical advice, making his sessions engaging and impactful. Additionally, Paul is a visiting professor at the University of Chester, further solidifying his expertise and credibility in the field. In this episode, we focus on the critical distinction between being liked and being respected as a leader. Key points include the importance of respect over popularity for effective leadership, traits admired in leaders like focus, determination, confidence, and the crucial addition of humility and the willingness to be wrong. The conversation highlights how new managers can sometimes struggle with wanting to be liked and the pitfalls of not setting clear expectations and standards. Real-world examples, such as the impact of Pep Guardiola's personalized approach at Manchester City and the power of showing appreciation, are discussed. Leaders are encouraged to serve, personalize interactions, encourage, show courtesy, take an interest in others, and practice effective listening to truly succeed with people. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:37) (Tip) The Importance of Respect in Leadership (04:05) (Tool) Balancing Strengths and Weaknesses (11:35) (Technique) The Power of Personalization and Encouragement (23:33) (Tip) The Importance of Listening (27:31) Conclusion

Today we are joined by Dr. Paul McGee, a renowned UK motivational speaker and author, best known for his best-selling book SUMO (Shut Up, Move On) and his expertise in change management and human behavior. Paul McGee has over 30 years of experience delivering motivational talks and workshops globally, working with high-profile clients like Harrods, Adidas, and Virgin. He has authored several influential books on topics such as self-confidence and managing worry, and his approach to speaking combines humor, inspiration, and practical advice, making his sessions engaging and impactful. Additionally, Paul is a visiting professor at the University of Chester, further solidifying his expertise and credibility in the field. In this episode, Paul explains the 'Mystery of History' chapter from his book, emphasizing how age, upbringing, work culture, and past experiences shape individuals. We explore strategies for handling tough conversations, the concept of self-awareness deficiency syndrome (SADS), and the significance of cultural shifts brought by change. Paul also shares practical techniques for managing change and effective communication. This episode provides valuable strategies for leaders seeking to enhance their team's performance and navigate change successfully. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:55) (Tip) The Impact of History on Behavior (02:34) (Tip) Generational Differences in the Workplace (03:24) (Tip) The Role of Upbringing and Management Styles (04:20) (Tip) Pandemic's Influence on Work Culture (06:53) (Tool) Self-Awareness and Leadership (09:50) (Tip) The Importance of Feedback (12:38) (Technique) Strategies for Effective Change Management (19:23 (Technique) Handling Tough Conversations (23:42) Conclusion

Today, we are joined by Dr. Cory Scheer. Dr. Cory Scheer is the founder and CEO of TrustCentric Consulting, with over 25 years of leadership experience across various sectors, including small businesses, large corporations, non-profits, education, local government, religious organizations, and the military. He holds an Executive MBA from Rockhurst University and a Doctorate in Educational Leadership and Policy Analysis from the University of Missouri. Dr. Scheer is known for his work on enhancing organizational trust and has authored the book "Closing the Trust Gap." In this insightful discussion, Dr. Scheer shares a foundational framework for building trust within organizations, comprising three essential building blocks: competency, problem-solving, and care for others. He emphasizes the importance of adopting a data-driven, replicable, and durable approach to trust and how it impacts workplace culture and loyalty. Dr. Scheer dives deep into each building block, offering practical tips and reflecting on the importance of self-reflection, active listening, and intentionality in leadership. - Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:51) (Tools) Building Blocks: Competency, Problem Solving, and Care for Others (05:22) (Tip) Deep Dive into Competency (09:26) (Tip) Deep Dive into Problem Solving (13:33) (Tip) Deep Dive into Care for Others (20:25) (Technique) Action Steps to Build Trust (26:16) Conclusion

Today, we are joined by Dr. Cory Scheer. Dr. Cory Scheer is the founder and CEO of TrustCentric Consulting, with over 25 years of leadership experience across various sectors, including small businesses, large corporations, non-profits, education, local government, religious organizations, and the military. He holds an Executive MBA from Rockhurst University and a Doctorate in Educational Leadership and Policy Analysis from the University of Missouri. Dr. Scheer is known for his work on enhancing organizational trust and has authored the book "Closing the Trust Gap." In this episode, Dr. Scheer shares his journey from his doctoral program research at the University of Missouri to conducting national research on trust in various industries. We delve deeply into the critical role of trust within organizations, the trust gap between leaders and frontline employees, and the pervasive impacts of distrust. Dr. Scheer also discusses practical strategies for building and measuring trust, including the three key building blocks: competency, problem-solving, and care for others. Additionally, Dr. Scheer provides actionable insights into common trust challenges and how organizations can co-create authentic engagement and loyalty among teams and employees. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:09) (Corey's Journey into Trust Research (02:39) (Tool) The Trust Gap in Organizations (05:21) (Tip) Benefits of Building Trust (07:10) (Tool) The Trust Perception Gap (11:58) (Technique) Identifying and Addressing Trust Issues (13:52) (Tool) The Biohazard Symbol and Trust (17:14) (Tip) Common Trust Problems (19:10) (Technique) Measuring Trust as a KPI (20:12) (Tool) The Trust Proposition (23:34) (Technique) Building a Trust Framework (27:32) Conclusion

Today we are joined by Dr. Paul Zak, a pioneer in neuroeconomics and a leading expert on the neuroscience of persuasion. Dr. Paul J. Zak is a Professor at Claremont Graduate University and is in the top 0.3% of most cited scientists. Paul's two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea. His most recent book is Immersion: The Science of the Extraordinary and the Source of Happiness. Besides his academic appointment, he is a four time tech entrepreneur. In 2017 he founded Immersion Neuroscience, a software platform that allows anyone to measure what the brain loves in real-time that is used to improve outcomes in entertainment, education, advertising, and to monitor emotional wellness. He is a regular TED speaker and has appeared on Good Morning America, Dr. Phil, Fox & Friends, ABC Evening News, and his work has been reported in The New York Times, The Wall Street Journal, USA Today, Time, The Economist, Scientific American, Fast Company, Forbes, and many others. In this episode, Dr. Zak discusses the fascinating ways in which our brains process persuasive messages, the ethical considerations of influence, and practical strategies for enhancing persuasive communication. He explains the crucial role of psychological safety, the power of storytelling, and the importance of understanding personality types in crafting impactful messages. Dr. Zak also introduces his innovative app, getimmersion.com, which uses smartwatches to measure the immersion of an audience in real-time. This episode is packed with insights for anyone looking to improve their influence and persuasion abilities. Dr. Zak’s Books: https://www.amazon.com/stores/Paul-J.-Zak/author/B005VWO61G - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:30) (Tip) Understanding Behavior Change (03:17) (Tool) Psychological Safety in Persuasion (04:10) (Tip) Ethics of Persuasion (07:45) (Tip) Trust and Gender Differences (09:02) (Tool) Personality Types and Persuasion (11:20) (Tool) Effective Storytelling (14:39) (Technique) The SIRTA Process (16:03) (Tip) Leveraging Superfans (22:54) (Tool) Practical Applications and Tools (24:31) Conclusion

Today we are joined by Dr. Mary Kelly, author of 'Stop Procrastinating Tomorrow' Dr. Mary Kelly is a retired US Navy officer and commander who spent 25 years of active duty in the Navy. She was a military professor at the Naval Academy and a civilian professor at the Air Force Academy. She learned lessons in leadership in the first and second gulf wars and during 911. She uses real-world military and industry examples that resonate with participants. Dr. Kelly is also the author of 15 books on business growth, leadership, and today's economy. She is a speaker, coach, and trainer who has worked with hundreds of organizations and companies across the globe. In this episode, Dr. Kelly shares her wisdom on overcoming procrastination, informed by her 25 years of military experience, to make effective decisions even with incomplete information. She also discusses strategies for managing distractions, defeating overwhelm, and leveraging our natural tendencies to boost productivity. This episode will help you learn how to identify procrastination's root causes, divide tasks into manageable steps, and set clear deadlines. This is perfect for leaders and anyone looking to optimize their workflow and achieve tangible results. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:23) (Tip) Overcoming Procrastination: Insights from the Military (02:47) (Tool) Understanding and Managing Distractions (05:34) (Tip) Procrastination vs. Laziness (07:23) (Technique) Breaking Tasks into Manageable Steps (16:17) (Tool) The Role of Fear in Procrastination (19:30) (Tip) Overcoming Overwhelm and Anxiety (24:31) (Tip) How to Stop Procrastinating Now (29:32) Conclusion

In this episode, we are joined by Guy Kawasaki. Guy Kawasaki is the chief evangelist of Canva and the creator of Guy Kawasaki’s Remarkable People podcast. He is an executive fellow of the Haas School of Business (UC Berkeley), and adjunct professor of the University of New South Wales. He was the chief evangelist of Apple and a trustee of the Wikimedia Foundation. He has written Wise Guy, The Art of the Start 2.0, The Art of Social Media, Enchantment, and eleven other books. Kawasaki has a BA from Stanford University, an MBA from UCLA, and an honorary doctorate from Babson College. In this episode, Guy shares invaluable lessons from his latest book, 'Think Remarkable: Nine Paths to Transform Your Life and Make a Difference.' Through poignant stories and insights from his experiences and other remarkable individuals like Julia Cameron, Angela Duckworth, Sal Khan, and Stacey Abrams, Guy delves into the critical skills and mindsets for becoming remarkable.  - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:00) Guy Kawasaki on Remarkableness (02:13) Tip: Learning from Failures and Successes (03:32) Tool: Understanding Your Customer (06:26) Tip: Overcoming Internal Critics (07:29) Technique: The Grit Mentality (08:43) Technique: Embracing Grace and Gratitude (11:43) Tip: Helping Others and Defining Success (14:03) Tip: The Importance of Perspective (15:01) Technique: Effective Communication and Apologies (18:38) Tip: Lessons from Parents and Life (22:57) Tip: Stacey Abrams' Creed (27:15) Conclusion

In this episode, we are joined by Guy Kawasaki. Guy Kawasaki is the chief evangelist of Canva and the creator of Guy Kawasaki’s Remarkable People podcast. He is an executive fellow of the Haas School of Business (UC Berkeley), and adjunct professor of the University of New South Wales. He was the chief evangelist of Apple and a trustee of the Wikimedia Foundation. He has written Wise Guy, The Art of the Start 2.0, The Art of Social Media, Enchantment, and eleven other books. Kawasaki has a BA from Stanford University, an MBA from UCLA, and an honorary doctorate from Babson College. In this episode, Guy Kawasaki shares his inspiring journey from his humble beginnings in Hawaii to becoming a prominent figure in Silicon Valley.  He discusses his new book 'Think Remarkable' which aims to help individuals make a positive impact on society. Kawasaki defines being remarkable not by wealth or fame, but by making the world a better place, offering examples and lessons from interviewing remarkable people.  He also dives into the three stages of growth, grit, and grace, emphasizing the importance of starting in sales, having a growth mindset, persevering through challenges, and ultimately giving back. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:42) Defining Remarkable (06:16) Tool: Growth Mindset (19:17) Tool: Grit and Perseverance (21:51) Conclusion

Ryan is an HR Leader with 20+ years of experience in transformational Learning, Talent Management and Talent Development at executive levels in fast-paced, corporations of all sizes. His niche is in building high performing teams, creating a vision and bringing others along. He is a creator and builder at heart that thrives on devising creative but practical talent, people and learning strategies. He is currently the Head of Learning and Development at Ameren. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:59) Ryan’s career journey (05:14) Learning culture at Ameren (08:33) Leadership pipeline at Ameren (13:23) Tip: Driving behavior change in L&D (18:26) Ameren’s exciting learning initiatives (21:16) Technique: Agile sprints (22:04) Building the training program (27:35) IMS partnership (28:34) Techniques: Marketing strategies for training programs (34:23) Challenges in modern leadership (37:49) Future of L&D (41:57) Conclusion

Tatiana Kolovou is an award-winning teaching professor in the department of Management and Entrepreneurship at the Kelley School of Business, Indiana University. Tatiana teaches Cross Cultural and Business Communication to MBA, undergraduate students and executives. Tatiana has reached over 10 million learners in multiple courses through her online platform. Her emphasis on communication, resilience and workplace effectiveness has a unique perspective on how to lean into the uncomfortable to become a stronger leader and a stronger professional. She produces a newsletter with over 48,000 subscribers and a live show averaging an audience of 3,000 plus attendees from 33 countries worldwide. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:05) Tool: The four building blocks of communication (01:28) Technique: Focusing on the audience (02:26) Tip: Tailoring your message (04:16) Tip: Understanding the message beyond words (05:55) Tip: The role of context in communication (06:49) Tool: The power of listening (08:32) Tool: Practical listening skills (15:50) Tip: Making your message stick (16:16 )Technique: Using alliteration and concrete examples (21:26) Tip: The impact of analogies and metaphors (22:41) Tool: The art of chiasmus (24:24) Conclusion