Building Trust: Actionable Strategies for Leaders with Dr. Cory Scheer & Charles Good | The Good Leadership Podcast #154

Today, we are joined by Dr. Cory Scheer. Dr. Cory Scheer is the founder and CEO of TrustCentric Consulting, with over 25 years of leadership experience across various sectors, including small businesses, large corporations, non-profits, education, local government, religious organizations, and the military. He holds an Executive MBA from Rockhurst University and a Doctorate in Educational Leadership and Policy Analysis from the University of Missouri. Dr. Scheer is known for his work on enhancing organizational trust and has authored the book "Closing the Trust Gap." In this episode, Dr. Scheer shares his journey from his doctoral program research at the University of Missouri to conducting national research on trust in various industries. We delve deeply into the critical role of trust within organizations, the trust gap between leaders and frontline employees, and the pervasive impacts of distrust. Dr. Scheer also discusses practical strategies for building and measuring trust, including the three key building blocks: competency, problem-solving, and care for others. Additionally, Dr. Scheer provides actionable insights into common trust challenges and how organizations can co-create authentic engagement and loyalty among teams and employees. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:09) (Corey's Journey into Trust Research (02:39) (Tool) The Trust Gap in Organizations (05:21) (Tip) Benefits of Building Trust (07:10) (Tool) The Trust Perception Gap (11:58) (Technique) Identifying and Addressing Trust Issues (13:52) (Tool) The Biohazard Symbol and Trust (17:14) (Tip) Common Trust Problems (19:10) (Technique) Measuring Trust as a KPI (20:12) (Tool) The Trust Proposition (23:34) (Technique) Building a Trust Framework (27:32) Conclusion