Dr. Kevin Menes, an emergency room physician and tactical team doctor, shares his firsthand experiences and lessons learned from the active sniper attack in Las Vegas. He emphasizes the importance of preparation and training for all responding organizations. The podcast discusses the critical role of trauma surgeons in saving lives, the challenges faced during a mass casualty incident, and the process of treating gunshot wounds to extremities. Dr. Menes highlights the need for efficient communication, clear categorization of patients, and continuous preparation in handling such incidents.

My guest today is Tom Satterly.  Tom is a highly decorated combat veteran, having served in the Army 25 years, with the last 20 in the US Army’s most elite Tier One unit, Delta. During his career Tom was involved in, and led, some of our nation’s most important military campaigns including the Battle in Mogadishu portrayed in the film Blackhawk Down and the capture of Saddam Hussein. Tom is the recipient of numerous medals including a Silver Star, and 4 Bronze Stars, with 1 for Valorous acts.  He was also the first American to ever attend Germany’s Ranger School.  Tom retired from Delta in 2010 as a Command Sergeant Major.Tom’s willingness to speak openly and honestly of his mental and emotional struggles have saved the lives of countless other warriors who believed they had to suffer in silence and make it alone or not at all. Today, Tom and his wife and partner, Jen are the co-Founders and co-CEOs of All Secure Foundation, a non-profit organization serving Special Operation warriors and their families to help reconnect and heal. Tom’s best-selling book, “All Secure: A Special Operations Soldier’s Fight to Survive on the Battlefield and the Homefront”, was released on November 5, 2019 and is available at all major booksellers. Books RecommendedThe Body Keeps the Score: Mind, Brain and Body in the Transformation of Trauma by Bessel van der Kolk - ISBN-13:‎ 978-0670785933All Secure: A Special Operations Soldier's Fight to Survive on the Battlefield and the Homefront by Tom Satterly and Steve Jackson - ISBN-13: ‎ 978-1546076575Sites Recommendedwww.allsecurefoundation.org Contact InfoInstagram: @TomSatterly 

Chief John Perez, retired Chief of Police for the Pasadena California Police Department talks about building resilience in employees, creating resilience in the workforce, resilience in individuals and institutions, building resilience in an unpredictable job, and building resilience in those you lead. Topics include stress inoculation, impact of socio-economic conditions on resilience, adapting use of force training, leadership, trust, cooperation, purpose and passion, engaging with the community, and maintaining positive habits and mindset.

My guest today is a legend in the US tactical community Chief Phil Hansen. Phil recently retired after serving as the Chief of Police for the Santa Maria California Police Department. But prior to Santa Maria Phil retired as a Captain from the Los Angeles Country Sherriff’s Department where he served for 36 years. During his tenure at LASD he spent more than 24 years in full time tactical and emergency management positions, including nearly 20 years at the elite Special Enforcement Bureau (SEB). Phil has served as a board member of the National Tactical Officers Association since 1991 including serving as the Chairman of the Board. He is a member of the executive committee for the California POST SWAT guidelines, and has served as a board of inquiry member for LAPD and Oakland PD. Contact Info Cell # (805) 994-9051Email: pchansen@live.comBooks RecommendedContrarians Guide to Leadership - Steven B. Sample and Warren Bennis – ISBN: 978-0787967079Going Pro, The Deliberate Practice of Professionalism - Tony Kern, Pygmy Books Publishing – ISBN: 978-0984206315Leading Change: The Argument for Values-Based Leadership – James O’Toole – ISBN: 978-0345402547Passion of Command: The Moral Imperative of Leadership – Col. Bryan McCoy – ISBN: 978-0940328372

My guest today is Jordan MacWilliams.  Jordan is a 15 year member of the RCMP Lower Mainland Division Integrated Emergency Response Team, the second largest tactical unit in Canada.  On November 7, 2012 Jordan fired a single shot which killed a hostage taker who pointed a gun at the team after a five-hour standoff at the Starlight Casino in New Westminster, British Columbia. Although it was a completely justifiable shooting, this incident began an almost three-year nightmare for Jordan and his family which included Jordan being charged with Murder by the newly created Independent Investigations Office, a civilian oversight board created just before Jordan’s shooting.  This was the first time a police officer had been charged for using lethal force in British Columbia since 1975. Although the charges would later be dismissed, the damage to Jordan and his family had already been done.  Jordans story is both a cautionary tale and a story of struggle, persistence, and eventual victory over a politically motivated witch hunt.  This is a fantastic conversation that should leave all of us repeating Jordan’s Mantra for the event: Be Better, Not Bitter!Contact InfoJordan MacWilliamsLinkedIn - linkedin.com/in/jordan-m-976692257Email - jordan.macwilliams@rcmp-grc.gc.caBooks SuggestedLegacy: What The All Blacks Can Teach Us About The Business Of Life Paperback by James Kerr - ISBN-13: ‎ 978-1472103536The Mission, The Men, and Me: Lessons from a Former Delta Force Commander by Pete Blaber - ISBN-13: ‎ 978-0425223727

My guest today is Gareth Lock.  Gareth spent 25 years in the Royal Air Force as a flight instructor, a navigator on C-130 Hercules, a systems engineer and a requirements manager. Following his retirement from the RAF in 2015 he started work in high-risk industries teaching Human Factors and Crew Resource Management (CRM).  Eventually Gareth turned his attention to diving, applying a military systems approach to diving risk management by creating an organization called The Human Diver which is focused on what they describe as Counter-Errorism. Specifically, Gareth and his team provides training globally to high reliability and high-risk organizations on leadership, culture, and practical measures to improve operator safety.  In 2019 Gareth led a team of military experts to undertake a review of UK military diving with the goal of improving diver safety. Gareth has worked with the US National Parks Service Submerged Resource Centre (Denver, CO), National Institute of Water and Atmospheric Research Ltd (NZ), and the American Academy of Underwater Sciences (USA) to provide human factors training and high-performance team development courses.Gareth is the author of the book Under Pressure – Diving Deeper with Human Factors which looks at case studies of near disasters and applies academic theory to understanding how we can better communicate and lead those in high risk/high reliability units.  I am excited to have Gareth on because his views of human fallibility, although rooted in diving, have broad lessons to teach anyone who leads others, especially those working in high-risk areas.Contact Informationwww.thehumandiver.com LinkedIn: https://www.linkedin.com/in/garethlock/ Links Compliance provides an illusion of safety in divingDave Snowden’s paper on ‘Knowledge without context is meaningless’ – Complex acts of knowing.  Safety Culture & Trade-offs – Risk management in a dynamic society: a modelling problem – Jens Rasmussen paper  Red Teaming Thinking  Risk Savvy – Risk vs Uncertainty Interpersonal Skills Lab The training I offer across multiple domains which has no/limited professional jeopardy Blog about Learning from Near Misses. Were you lucky or good?  Local Rationality and Hindsight

Kevin Cyr is an Inspector with Royal Canadian Mounted Police and is the current commander of the RCMP Emergency Response Team in British Columbia, which is the second largest tactical unit in Canada. Kevin has been with RCMP for 22 years and has been with the team for 7 years. He has a master’s in law from Osgoode Hall Law School and is published internationally in law and criminology journals. He also teaches incident command at the Canadian Police College.Contact Info: LinkedInBooks Recommended: Extreme Ownership - Jocko Willink and Leif Babin – ISBN# 250067057

My guest today is Jordan Robison. This episode is a follow up to last week’s Critical Incident Review about the August 18, 2021, shooting that occurred when the San Bernardino Police Department’s SWAT Team attempted to arrest a suspect who had ambushed and attempted to murder a San Bernardino County Sheriff’s Deputy the day before. When the team performed a vehicle takedown the suspect immediately opened fireon the team with a 10mm handgun, striking Jordan in both forearms, his shoulder, his femur, his stomach below the armor and a grazing wound to his ribs. He was also hit in the abdomen which was stopped by his armor. After last week’s episode we received several calls and emails asking about Jordan so we decided to do a follow up episode with him to discuss his recovery and his personal lessons learned. There is a great deal of very valuable information on this episode which we hope will help others who are affected by an on-duty shooting.

On August 18, 2021, the San Bernardino California SWAT Team was assigned to locate and arrest a suspect who had ambushed and attempted to murder a San Bernardino County Sheriff’s Deputy the day before. When the team located and attempted a vehicle takedown the suspect immediately opened fire on the team with a 10mm handgun, striking Officer Jordan Robison 8 times and Officer Chris Shipley once. Officer Robison was hit in both forearms, his shoulder, his femur, his stomach below the armor and a took grazing wound to his ribs. He was also hit twice in the abdomen which were stopped by his armor. Officer Shipley, despite being shot in the leg, was able to return fire along with a teammate fatally wounding the suspect.  Officer Shipley then rendered lifesaving medical aid to Officer Robison. SWAT Medic Spencer Brumbaugh was also on scene and provided lifesaving aid to Officer Robison immediately after the incident and through subsequent transport to the emergency room.My guests today are Jordan Robison, Chris Shipley and Spencer BrumbaughTimestamps1:25 - Introduction To The Incident2:39 - Leadup To The Event13:14 - Start Of The Takedown15:00 - The Exits The Van 17:18 -Jordan And Chris Are Shot 21:00 -Chris Treats Jordan25:50 -Chris Discusses Treating Jordan28:00 -Spencer Treating Jordan's Injuries40:35 -Getting To The ER46:00 -The Need To Remain Calm48:00 -Lessons Learned56:20 -What The Tacmed Program Did Right1:02:00 -Training For The Worse Case Scenario1:12:19 - The Risk Of Complacency 1:17:39 - Knowing Your Gear1:21:00 - The Role Of Competition And Culture1:23:41- Things They Would Do Differently

DescriptionMy guest today is Bob Koonce. Bob is the founder of High Reliability Group, which he created after serving 20 years in the United States Navy. Bob's distinguished naval career included serving on five different nuclear fast attack submarines and culminated with him being given command of the USS Key West, a $2 billion nuclear-powered Los Angeles-class fast attack submarine. Following his retirement from the Navy, Bob has worked in a variety of leadership roles, primarily in the energy industry, where he has led business development, project management, and consulting efforts for large and small companies. Bob is an expert in the leadership of high-reliability organizations and a co-author of the book, "'Extreme Operational Excellence,' which focuses on the culture of the United States nuclear submarine force. Our conversation today focuses on utilizing specific techniques he learned in the nuclear submarine community to drive the culture of high reliability organizations. Contact InfoBob KooncePresident and FounderHigh Reliability Group LLC312-859-9311www.hrghro.comlinkedin.com/in/bobkoonceBooks RecommendedExtreme Operational Excellence: Applying the US Nuclear Submarine Culture to Your Organization: DiGeronimo, Matt, Koonce, Bob: 9781478778127: Amazon.com: BooksAmazon.com: The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition: 9780071741415: Steven J. Spear: BooksTimestampsTimestamps00:01:55 Nuclear Submarine Culture00:10:50 Methods of Developing Positive Culture00:15:30 Authority and High-Risk Decision Making00:22:40 Importance and Reinforcement of Lessons Learned00:31:15 Bob’s Most Important Habit00:31:50 The Most Important Element of Building an Effective Team00:32:13 What Should Every Leader Know?