The Fitness Business Podcast with Erin Dimond and Jordan Dugger

Erin Dimond and Jordan Dugger
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Sep 15, 2025 • 8min

EP | 674 - What Lube and a Vibrator in a Hotel Minibar Taught Me About Client Retention

How well do you know your ideal customers? Is this something you put the necessary time and attention into? A recent visit at Virgin Hotels in Nashville reminded me just how important this is and how far you can go to surprise and delight as I found lube and a vibrator at the bottom of their nightstand.  We'll talk through how this applies to your business, retention and referrals, and why we should be friends if you feel the same way.   Time Stamps:   (0:10) The Backstory (2:30) Knowing Your Customer (4:12) The Parent Letter (4:43) The Touch Points (6:10) Retention and Referrals ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video
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Sep 11, 2025 • 17min

EP | 673 - Delegation That Actually Works: Start With a One-Week Time Study

Before you make your next hire, listen to this episode. The first step to successful delegation is understanding first where your time is going. Much like counting macros, time is no different when it comes to achieving your business goals. I want to share what we have our IFCA students do to assess their time, what order of operations looks like with delegation, what to delegate first as a coach, and more!   Time Stamps:   (0:09) Delegating In A Way That Works (1:50) DM Me “Time” For The Resources (2:29) Toggl App (3:45) One Week Time Study (5:20) Delegation with Order of Operations (11:20) What To Delegate First As A Coach (13:30) Metrics That Prove Delegation Is Working ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video
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Sep 8, 2025 • 7min

EP | 672 - Content Makeover Series | Watch Me Fix This Men's 50+ Coach’s Lead Generation

Welcome back to another Content Makeover Series where I destroy and rebuild someone's Instagram and help them standout amongst the rest. Today's willing victim is our good friend David and I'll take his rather generic positioning and elevate it to badass.   Time Stamps:   (0:36) Fixing David’s Instagram (1:29) Vagueness (2:31) Tying Together With Content ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video
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Sep 4, 2025 • 12min

EP | 671 - How to Down-Sell (Without Hurting your Business, or Prospects)

Not everyone will be ready for your core offer and that's why, if you want to be a smart business owner, you'll have a VIP tier that anchors your core offer's price and value but more importantly, have a down-sell offer to build your ascension pipeline. I'll breakdown when a down-sell makes sense, what it looks like and how to offer it after objection handling the core offer, positioning it as a re-offer to previous unsigned clients, and more!   Time Stamps:   (1:17) 2% Rule and VIP Tier (2:45) When A Down-Sell Makes Sense (4:09) What A Downsell Looks Like (5:22) Pricing The Down-Sell (6:09) How To Pitch It (8:42) Re-Offer ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video
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Sep 2, 2025 • 17min

EP | 670 - Why Hormozi’s Book Launch Was Genius — But Won’t Work for Most Coaches

Alex Hormozi recently broke a Guinness World Record for most non-fiction books sold in 24 hours and rose the charts of all time releases leaving only JK Rowling at the top. This was no accident and mutinously planned. So much so he recorded a Youtube episode before the launch calling his shot of selling 3 million plus books.  How does this apply to you as a coach? There are key takeaways we must talk about both on what to do and why this wouldn't work for most coaches. I'll break all of this down in today's episode. Let us know if you enjoy this timely style episode!   Time Stamps:   (0:08) Alex Hormozi’s Recent Record Breaking Book Launch (4:14) What Hormozi Did (5:28) #1: Personal Brand (6:10) #2: Email (7:34) #3: Give Bonuses Not Discounts (8:34) #4: One Simple Funnel (9:52) #5: Show Up Consistently and Sell Hard (12:45) What To Do This Week (14:30) Ads Episode ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video
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Aug 28, 2025 • 14min

EP | 669 - GLP-1 Lawsuit: What It Means for Online Coaches

If Ozempic and GLP-1's have felt like direct competition and an easy solution compared to your online fitness coaching service, what is happening right now might turn the tables. The manufactures of this drug are currently being sued for over 2 billion dollars and this opens up some marketing for you as a coach. There's a right way to go about this and a wrong and I'll talk about both in this episode.   Time Stamps:   (0:40) This Is One You Should Be In The Know About (2:15) What Are GLP-1’s? (3:05) Details Around The Lawsuit (4:50) Your Positioning (7:18) Quick Fix vs Identity Change (8:14) Storytelling Over Statistics (9:20) Educate, Don’t Panic  (11:06) Offer Positioned For Post-Ozempic (13:38) Enjoyed This Trending Topic Style Episode? ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video
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Aug 25, 2025 • 19min

EP | 668 - What Type of Ads You Should Be Running and Exactly How To Set It Up

Advertising has changed so much over the years and being in this industry since 2016, I've seen something absolutely crush only to fizzle out months later. What has been working recently for many of our clients is what I'm going to teach you today: the DM funnel. This builds trust and provides value first to those interested and lays the foundation for a great relationship. I'll breakdown the entire process, why it works, explain a big warning about compliance using Meta ads, and more!   Time Stamps:   (0:08) DM Funnel (2:51) Skepticism Is Rising (4:00) What We Teach Inside of IFCA (4:40) Why This Funnel Works (5:20) Remember The Shake Weight? (8:00) The 6 Step Process (14:00) Warning About Compliance (18:15) Recap ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video
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Aug 21, 2025 • 15min

EP | 667 - The Exact Systems You Need at $5K, $15K, and $50K+ Months to Simplify Your Business and Maximize Client Value

Knowing what to do at different stages of your business as you scale and grow can be really confusing and the information on Instagram can be incredibly overwhelming so in today's episode, I want to give you a roadmap that we've taken over 4,500 coaches through successfully in growing their businesses. I'll share where to start with systems, why they break when you double or triple, and how to rectify those issues.   Time Stamps:   (0:58) Processes Drive Growth (1:32) Our Impact Manager (2:15) 0-10k Month Tools (6:14) Strategic Questions On The Application (9:15) 20k-30k Months (11:20) 50k-100k Months (14:10) Our Partnership with Trainerize ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video
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Aug 18, 2025 • 11min

EP | 666 - From Struggling $69/Month App Sales to Predictable $15K Months: How Paul Built Systems That Let His Wife Quit Her Job

We recently had our Legacy event in Nashville and had the absolute pleasure of seeing one of our clients Paul there and wanted to grab him for a quick interview (so excuse some background in the audio) and talk to him about his experience with IFCA. He went from charging 69 a month through an app to completely changing his business model to charging 600 a month with healthy profit margins, bringing his wife into the business, and more we'll talk about!   Time Stamps:   (0:25) Paul’s Backstory (0:55) From 69 a Month to 600 a Month (3:35) Conviction and Communication (5:24) Building Out AI Systems (6:30) Joining IFCA (7:43) Bringing The Wife Into The Business (9:12) Advice To Anyone In-Person Wanting To Go Online (10:23) The Community Within IFCA (11:00) Where To Find Paul ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video
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Aug 14, 2025 • 21min

EP | 665 - The Bigger Your Business Gets, The LESS You Have to Work IF You Focus On This ONE Thing

This one thing only makes sense when you truly understand it and have a plan for it for your business. That one thing is PROFIT. Early on when organic is working and it's just you or a couple of people, profit and reinvesting back into your business is probably far from your mind. If you want to scale, profit will be the only way you can do it effectively. I'm going to explain what profit buys you in your business from sales systems, measuring business metrics better, hiring talent, and more!   Time Stamps:   (2:26) Paying Yourself and Your Limiting Mindset (4:42) Don’t Know What To Do With Profit (5:22) Tools That Make Your Life Look Easier (6:50) Sales Systems (8:55) Business Metrics (11:50) Hiring Talent ---------- 🔥 Want us to help you get your first or next 5 clients in 5 days — for just $5? Join the $5 Client-Getting Challenge and get the exact system we use with our students to book 5+ high-paying clients without ads or cold DMs. 👉 Click Here to Join The 5-Day Challenge   Prefer to Watch? Subscribe to our YouTube channel for full video episodes and exclusive behind-the-scenes content → 👉 https://www.youtube.com/@jordandugger   Want support + free training? Join 4,000+ online coaches inside our private Facebook group + unlock the free “5 Clients in 5 Days” mini-course 👉 Join the Fitness Business Secrets Group   🚀 Want to scale to $10k–$30k/month? Watch our 3-minute video to see how we help you install a plug-and-play “Client Engine” that brings in dream clients on autopilot. 👉 Watch the 3-Minute Video

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