HUNGRY.

In this engaging conversation, Seth Godin, a renowned marketing thinker and author, shares insights on the crucial distinction between strategy and tactics. He argues that successful brands like Dyson and Patagonia embed meaning and culture into their strategies rather than just focusing on promotional tactics. Seth highlights the importance of storytelling, the invisible systems shaping behavior, and the need for consistent creativity. He emphasizes building lasting customer relationships through compelling stories and feedback loops, guiding founders on growing impactful brands.

Pan Koutlakis, a hospitality entrepreneur and founder of Eat Club, shares his transformative insights on managing nightclubs. He emphasizes that driving customer volume is vital to profitability, often trumping margin concerns. Pan reveals how increasing venue capacity can unlock significant revenue and warns against premature cost-cutting. He advocates for creative strategies to boost weekday demand, suggesting differentiated offerings rather than shutting down during slow periods. His approach redefines growth in the hospitality industry.

Pan Koutlakis, the founder of Eat Club, shares insights from his journey in hospitality and tech. He discusses transforming restaurant profitability through dynamic pricing strategies to maximize seating. The duo emphasizes the urgent need for innovative solutions to prevent restaurant closures amid challenging times. They explore market fit lessons from COVID, the importance of consumer engagement, and how tech can streamline operations. Pan also highlights Marco Pierre White's pivotal role in Eat Club and the significance of filling tables over mere cost-cutting.

Henry Dimbleby, a British food entrepreneur and co-founder of LEON, shares key insights from his journey in the restaurant business. He details how early experiments in visual branding and food photography shaped sales. Queue management techniques bolstered by a strategic till addition led to a remarkable sales increase. Henry discusses the invisible risks to team trust and the importance of pulse surveys for maintaining morale. He stresses that the economy should respect nature's boundaries to avoid systemic collapse, intertwining business success with environmental health.

Rory Sutherland, a behavioral scientist and advertising executive, teams up with Oisin Rogers, the innovative restaurateur behind The Devonshire. They dive into why scaling venues can ruin their charm and the concept of 'cost per entertainment hour' that shapes customer experience. The duo discusses the importance of reducing 'silent irritants' in hospitality and how to keep customers coming back, emphasizing human interactions. Learn why well-maintained restrooms can elevate perceived quality and why unexpected generosity builds loyalty in business.

Espresso is proudly powered by our sponsor, Unleashed!📦 1. Wait…what is Unleashed?Unleashed is inventory management software – but not the boring kind. It doesn’t just track stock...it connects seamlessly with your finance tools, eCom platforms, and CRM. That means one smooth system from sales to stock to cash. We use it daily at Islands, and honestly? Total game changer.🍴 2. Why foodie founders love itUnleashed helps you slash admin time and stay laser-focused on your margins. Know exactly where your costs are, what’s selling, and how your cash flow's looking (because yes, cash is still king).🚀 3. Trusted by the best in FMCGFrom Candy Kittens and Tiny Rebel to TRIP, Tarquin’s Gin, Three Spirit, Minor Figures, The Turmeric Co., and Volcano Coffee - some of your favourite challenger brands are scaling with Unleashed. If they’re using it, you know it’s the real deal. 📅 4. Fancy a chat?Book a quick call with the Unleashed team here 👉 https://calendly.com/unleashed-sales-team/discovery-call-with-unleashed-hungry🎁 5. Try it for lessGet 50% off your first 3 months if you choose to subscribe. You’ll wonder how you ever managed without it 👉 https://www.unleashedsoftware.com/ ♨️Still bloody HUNGRY? Course ya are. Each week I spend 15 hours writing my newsletter. It’ll take you 5 mins to read. Full of wisdom from the biggest names in food and drink. Subscribe here 🍲 🤝 Let's Connect!►Let’s link-up here ​ (https://www.linkedin.com/in/daniel-pope/)►Stalk me here ​ (https://www.instagram.com/_hungry.pod/)Espresso's are powered by our wonderful sponsor, Unleashed!1. What on earth is Unleashed, I hear you asking?Unleashed is Inventory management software that talks to your financial and eComm software. We use it daily at Islands. It's BANGING!!2.  Why Unleashed will change your life as a foodie founder?Cut admin time in half. Save money. Lots of money. Get lucid clarity on margins. Be all over cash flow, after all cash is king. Manage stock and cash flow.3. The biggest brands in FMCG love love UnleashedYour fave brands like Candy Kittens, Tiny Rebel, TRIP use religiously. Tarquins Gin, Three Spirit, Minor Figures, The Turmeric Co., Volcano Coffee4. Book a meeting with Unleashed by just clicking here!♨️Still bloody HUNGRY? Course ya are. Each week I spend 15 hours writing my newsletter. It’ll take you 5 mins to read. Full of wisdom from the biggest names in food and drink. Subscribe here 🍲 🤝 Let's Connect!►Let’s link-up here ​ (https://www.linkedin.com/in/daniel-pope/)►Stalk me here ​ (https://www.instagram.com/_hungry.pod/)

Henrik Grim, co-founder of Mimo and a veteran of iZettle and Spotify, shares his journey through the startup landscape. He highlights the crucial role of cash flow for brand success and unpacks the art of fundraising. The influence of Sweden's cultural traits, like the 'Law of Jante', shapes entrepreneurial approaches. Henrik draws parallels between competitive sailing and startup leadership, emphasizing customer focus and adaptability. He opens up about balancing personal and professional challenges, offering insights into the emotional side of entrepreneurship.

David Milner, an experienced business executive, shares his valuable insights on enhancing brand identity and business value. He discusses how effective packaging can transform a brand like Saint-Pierre into a valuable asset. Milner stresses the importance of clear decision-making and maintaining focus on key priorities for success. He offers practical exercises to help listeners concentrate on what truly matters in their business strategy. Tune in for a lesson on prioritization and the art of focus!

Franco Fubini, founder of Natoora and a fruit and vegetable business expert, dives into the world of culinary storytelling and how personal memories shape our food experiences. He explores the intricacies of sourcing seasonal produce and the importance of craftsmanship and integrity in food sourcing. Fubini also discusses the shift in retail dynamics and the psychological factors influencing consumer choices today. With insights into the challenges of entrepreneurship, he emphasizes the need for passion and resilience in the culinary industry.

Tom Gozney, the visionary founder of Gozney, shares insights into his journey of creating innovative pizza ovens that elevate home cooking. He reflects on finding purpose through the emotional connections formed in the kitchen. Gozney discusses the delicate balance in his design philosophy, merging masculinity with accessibility. The conversation also touches on how cooking with fire enhances sensory experiences, transforming everyday cooking into a stylish and enjoyable activity.