Happier At Work®

Ever wondered what the difference is between stress and burnout!? In this latest Happier at Work episode, Aoife chats to expert in hope Lindsay Recknell about burnout, her personal experience dealing with it and how it navigated Lindsay into her career today. Lindsay is a workplace mental health consultant, speaker, and podcaster with a passion for helping companies increase and embrace psychological health & safety in the workplace. In this episode, Aoife and Lindsay explore how burnout can impact us, why we need to normalise mental health conversations in the workplace, the power of being proactive and how we can close cycles of stress. Key moments throughout the episode include: - Introduction to Lindsay Recknell. - What is burnout, and how does it affect us? - How to close the cycle of stress. - The significance of having a creative outlet. - Creating Psychological Safety environments. - Normalising conversations about mental health. - Coping throughout a pandemic. - Vulnerability in the workplace. - The importance of setting boundaries and communicating our boundaries. - What makes Lindsay Happier at Work. Lindsay empowers individuals, strengthens teams and transforms organizations through her Hope Motivates Action, Mental Health in Minutes and Burnout & Boundaries programs. ‘’Everybody deserves to work in a place where they feel psychologically safe to come to work and be their whole selves in a respectful and productive way.’’ – Lindsay Recknell. Connect with Lindsay Recknell: http://www.expertinhope.com/ http://www.expertinhope.com/programs/ http://www.linkedin.com/in/lindsay-recknell http://www.facebook.com/expertinhope/ http://www.instagram.com/lindsayrecknell Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast

‘’As long as you’re still producing the work and collaborating like you need to and hitting those key results, we can offer that flexibility.’’ – Karen Weeks. You are in for a treat! Joining Aoife on this latest Happier at Work episode is HR specialist Karen Weeks. Karen exited stage left from the world of theatre 20 years ago and has been a celebrated HR leader and coach ever since. With a drive for helping organisations create incredible cultures and a passion for guiding individuals to get unstuck from their careers and leading them to a professional path of fulfilment, it is no surprise that Karen was listed as one of the Notable Women in Talent by Crain’s New York Business in 2020. In this episode, you will get the perspective of an HR leader as Aoife and Karen dive into how HR can impact work environments and create happier employees, discuss why igniting employee experience matters, and review how the future of work is looking flexible. Key takeaways include: - Karen’s career journey from theatre to HR. - The essential role of HR. - Onboarding new employees and the power of asking questions. - Motivating employees by thinking of their needs and goals. - Psychological Safety and creating a safe space for honest conversations. - Different types of managerial styles. - Why Employee Experience matters. - What is workplace flexibility? - Managing flexible work arrangements. - How to build trust in the workplace? - What does success look like? - Understanding workplace values. - How personal life can affect work and vice versa. - What makes Karen Happier at Work. Karen is currently the SVP of People at Ordergroove and is a certified career coach, speaker, advisor to start-up companies, Girls in Tech NYC board member, the published author of “Setting the Stage: A Guide to Preparing for Any Feedback Conversation”, and host of the podcast “Getting off the Hamster Wheel”. Connect with Karen Weeks: http://www.karendweeks.com/ http://www.karendweeks.com/book/ http://www.karendweeks.com/podcast/ http://www.linkedin.com/in/karen-d-weeks-sphr-ms-5965775 http://twitter.com/career_changers http://www.ordergroove.com/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: The Five Dysfunctions of a Team by Patrick Lencioni http://www.amazon.co.uk/Five-Dysfunctions-Team-Leadership-Lencioni/dp/0787960756 http://gretchenrubin.com/

Jennifer Dowling is a Chartered Work and Organisational Psychologist and Director of Train Remote. She specialises in remote, flexible and hybrid working. Jennifer has a strong background in people development, psychometrics, selection, training and coaching. In this episode, Aoife and Jennifer discuss the future of hybrid-remote working in the wake of the COVID-19 Pandemic, the power of autonomy in work and the benefits of effective time management and self-observation. Main points covered throughout the episode include: - An introduction to Jennifer Dowling. - The future of work and flexibility. - Transitioning from an interactive environment to remote work. - The power of autonomy in work. - The importance of self-awareness and understanding your working needs and values. - Understanding individual differences. - Building, communicating and demonstrating trust in the workplace. - The impact of self-limiting beliefs VS empowering beliefs. - Temporal awareness and mastering time management at work. - The benefit of practising self-observation and self-check ins. - Learning from daily reflections. - Recognising the difference between observation and judgement. - What makes Jennifer happier at work. Jennifer has worked with many organisations on the transition to remote working. She specialises in training, coaching and team development for managers and teams transitioning to more agile and flexible working. She is qualified in several psychometric tools and an experienced trainer, facilitator and coach. She is fuelled by curiosity, primarily in people; what makes us tick, makes us different and what contributes to making us the best version of ourselves! Connect with Jennifer Dowling: http://www.trainremote.ie/ http://www.linkedin.com/in/jennifer-dowling http://twitter.com/trainremote Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Article: The Neuroscience of Trust by Paul J. Zak http://hbr.org/2017/01/the-neuroscience-of-trust Talks at Google: The Lucifer Effect – Phillip Zimbardo http://www.youtube.com/watch?v=rUyDznt5V4I App: Mood Meter – A gift of self-awareness for yourself and others. http://moodmeterapp.com/

Duena is the author of “Emotional Banking” and “People Before Tech: The Importance of Psychological Safety and Teamwork in the Digital Age”. She is a doer, an entrepreneur, an industry influencer, a blogger with a cutting-edge opinion style, a writer for Forbes, an international keynote speaker and the creator of the Emotional Banking™ and Human Debt™ concepts. Duena is the Co-Founder and CEO of PeopleNotTech - a company designing a revolutionary team software solution measuring and increasing Psychological Safety for high performing teams. In this episode, Aoife and Duena dive into the hot topic of workplace Psychological Safety and discuss effective team dynamics. Duena also shares her drive for making teams and humans happier at work by increasing psychological safety and reducing human debt. Main points covered throughout the episode include: - An introduction to Duena Blomstrom and her professional background. - The concept of human debt. - The impacts of not speaking up and being heard. - Toxicity in the Workplace. - How performance and productivity are essential. - Understanding and establishing workplace wellbeing. - Organisational permission and support. - A look at Psychological Safety on an individual basis and team basis. - The power of positive team dynamics. - The importance of building safety & trust in the workplace. - How superheroes can arise from any level within an organisation and make a significant change. - What makes Duena Happier at Work. Over the past 20 years, Duena has worked with multiple large organisations, be it to assist them in their digital strategy or to help them transform. With a background in Psychology and Business, Duena is on a crusade to see lasting change in this VUCA world, to assist companies avail themselves of Agile and the new ways of work and bring humanity back to the workplace. Connect with Duena Blomstrom: http://www.duenablomstrom.com/ http://www.duenablomstrom.com/books/ http://www.linkedin.com/in/duenablomstrom http://www.twitter.com/duenablomstrom http://www.peoplenottech.com/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: http://www.forbes.com/sites/duenablomstrom

Psychologist Edgar Schein and his son Peter discuss the importance of communication, the art of humble inquiry, and building a culture of curiosity. They explore topics such as psychological safety, speaking up in organizations, and the power of group dynamics in the workplace.

‘’In times of trauma, we look to our leaders to support us.’’ – Katharine Manning. Katharine Manning has over 25 years of experience training and consulting on trauma and victimization. She is the author of The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job. As a senior attorney advisor with the Justice Department, for 15 years she counselled on victim rights in high-profile cases like the Boston Marathon bombing, the South Carolina AME church shooting, the Madoff investment fraud, and the case against Olympic Gymnastics team doctor Larry Nassar. In this episode, Katharine and Aoife discuss overcoming trauma at work, the psychological impacts of trauma and how best to practice empathy at work. Katharine and Aoife also explore trauma in the context of the COVID-19 pandemic, looking at how everyone is simultaneously navigating through various levels of trauma and hardship right now. Key points covered in the episode include: - An insight into Katharine’s professional background. - How the Me Too movement inspired Katharine. - What is trauma? - How to become an empathetic listener. - The LASER method - 5 steps to responding to trauma at work. - The key to communicating effectively. - Coping with the traumatic impact of the COVID-19 pandemic. - The effects of institutional betrayal and breaches of trust. - Psychological safety in the workplace. - Vulnerability in leadership. - The significance of talking the talk and walking the walk as a leader. - The importance of putting employee-friendly policies in place. - Ensuring staff are aware of support & resources available to them. - How to encourage your team to support one another. Now, President of Blackbird, Manning helps organisations prepare for and respond to the challenges they face involving clients and employees in trauma. She has trained thousands of individuals on compliance with their responsibilities to victims, and she teaches a course on victim rights at American University. Before her government service, Manning was an attorney in private practice representing Fortune 500 companies in class actions, insurance, and media cases. Connect with Katharine Manning: http://www.katharinemanning.com/ http://www.linkedin.com/in/katharine-manning/ http://twitter.com/kl_manning http://www.instagram.com/empatheticworkplace/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Book Recommendation: The Empathetic Workplace by Katharine Manning http://www.katharinemanning.com/my-book/

Susan Ní Chríodáin founded Beyond the Numbers to work with teams and individuals in organisations who recognise that putting people first generates the greatest return. Her experience and business acumen stems from a wide variety of commercial and non-profit roles. Putting people first and looking beyond the numbers is a significant contributor to happiness in the workplace. In this episode, Aoife and Susan explore how Psychological Safety at work has a profound impact on the work environment - it enhances trust, creation, innovation, and performance. Key points covered in the show include: - An insight into Susan’s career background. - Seeing beyond the numbers and putting people first. - How Toxicity and negativity can spread throughout the workplace. - How to identify & deal with being in a psychologically unsafe environment. - The benefits to communicating effectively on a human level. - Building courage to deal with difficult conversations. - Finding Calm with inner turmoil and being comfortable with silence. - How we can learn and progress by allowing vulnerability & being open to feedback. - Establishing boundaries and making them visible & tangible. - Actions that leaders can take to implement a psychologically safe workspace. For over 20 years, Susan led and managed a wide variety of teams in Europe, Africa, Asia, in-person and remotely. An FD at 33 she learnt that to have an impact required you to be brave, bold and to build strong working relationships. Technical excellence wasn’t enough; putting people first was key. Susan has a practical, no-nonsense approach to understanding and helping others resolve issues no matter how intractable they might seem. Susan hosts a podcast Life Beyond the Numbers for people who are curious about having a more fulfilling work-life and are united in a belief of putting people first to let their uniqueness shine through in their work-life. Connect with Susan Ní Chríodáin: http://www.linkedin.com/in/susannichriodain http://www.beyond-thenumbers.com/ http://lifebeyondthenumbers.podbean.com/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Toastmasters International, a non-profit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs. http://www.toastmasters.org/ Book Recommendation: Nine Lies About Work: A Freethinking Leader’s Guide to the Real World by Marcus Buckingham and Ashley Goodall. http://www.amazon.com/Nine-Lies-about-Work-Freethinking/dp/1633696308/ 7 Questions to boost psychological safety at work – Dr Amy Edmondson http://www.inspirehub.com/blog/ask-these-7-questions-to-boost-psychological-safety-at-work

For more than two decades, Cali Williams Yost has been a leading authority on high-performance work flexibility. A visionary workplace futurist, strategist, and author, Yost is the Founder and CEO of the Flex+Strategy Group, a solutions company helping organizations unlock performance and engagement by reimagining how, when, and where work is done. In this episode, Aoife and Cali discuss how organisations have pivoted their businesses over the last year in response to the COVID-19 pandemic. Cali shares insights into how businesses recalibrated, looks at the contingency plan for moving forward, and discusses why remote working and flexibility within the workplace shouldn’t be feared. Key points throughout the show include: - Cali’s introduction to workplace flexibility. - The benefits of optimising flexibility in the workforce. - What makes a forward-thinking leader? - New methods of working and retaining culture. - A look at how businesses have adapted, and how they will innovatively move forward. - The barriers and opportunities that face businesses. - The importance of operational resilience, effective coordination, and management. - Leveraging technology and workspaces to boost productivity and collaboration. - The concept of Work + Life fit, setting boundaries and honouring employees’ realities. - How workplace flexibility can attract and retain local and global top talent. Called “one of the most sophisticated thinkers” on the transformation of work by The New York Times, Yost approaches flexible work transformation as a strategic business imperative. Her work is rooted in original research on the skills individuals need to leverage flexibility and take control of their work + life “fit” in order to do their jobs and manage their lives. She coined and codified her concepts on the flexible future of work in the empowering book, Tweak It: Make What Matters to You Happen Every Day, (Center Street/Hachette, 2013), and the critically acclaimed, Work+Life: Finding the Fit That’s Right for You (Riverhead/Penguin Group, 2004). Yost graduated with honours from Columbia Business School where she’s noted as an alumnus “Changing the World.” In 2018, she was named one of the global management thinkers “On the Radar” by Thinkers50, and she has been cited as one of Forbes’s 40 Women to Watch Over 40. Connect with Cali Williams Yost: http://flexstrategygroup.com/ http://www.linkedin.com/in/caliwilliamsyost/ Cali Williams Yost books: ‘Work + Life: Finding the Fit That’s Right for You’ http://www.amazon.com/gp/product/1594480656/ref=dbs_a_def_rwt_bibl_vppi_i1 ‘Tweak It: Make What Matters to You Happen Every Day’ http://www.amazon.com/gp/product/089296880X/ref=dbs_a_def_rwt_bibl_vppi_i0 Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast

‘’A network gives you reach but a community gives you power. Networks connect and communities care.’’ – Ted Rubin. Ted Rubin is a leading Social Marketing Strategist, Speaker, Photofy CMO... Author, Connector, Provocateur. In 2009 he started using/evangelizing the term ROR, Return on Relationship, (#RonR). Many people know Ted for his enthusiastic, energetic, and undeniably personal connection to people. In this episode, Aoife and Ted discuss the impact of creating a business community, and how empowering employees can motivate, instill greater trust and improve longevity as well as performance results. Key points covered in the episode include; - Ted’s introduction to business, working on Seth Godin’s start-up and his shift from sales into marketing. - Empowered employees power your brand. - Identifying your core values and showing the human side to your business. - How negative feedback or criticism can bring opportunities. By giving your employees or customers a voice, you can act on their feedback. - Seeing employee creative content as a resource for reach. - How work and home life can be interlinked. - The benefits of creating a business community. - Developing a pre-approval process for content. - The attitude of putting people first, rather than profit. - A look into how the working world is shifting. - Ted’s personal views on hiring techniques. - The impact of the pandemic and the lessons we can carry forward. Ted was Chief Social Marketing Officer (a title he created in 2011) of Collective Bias, and a principal shareholder until the 2016 acquisition by Inmar. In the words of Collective Bias Co-Founder John Andrews... "Ted, you were the vision, heartbeat, and soul of Collective Bias, thank you for building a great company. From innovations like CB. Socially to the amazing relationships you built with the blogger community, clients, and employees, you drove the epic growth.’’ Connect with Ted Rubin: http://www.TedRubin.com http://www.linkedin.com/in/TedRubin/ https://twitter.com/TedRubin Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources – Ted Rubin Books : Return on Relationship How To Look People In The Eye Digitally The Age of Influence: Selling to the Digitally Connected Customer Available now on https://tedrubin.com/books/

Dan Norenberg is a thought leader, advisor and coach to senior leadership teams. Dan improves leadership performance and organizational results through a system called Executive Ownershift, a top down, team of leader’s approach to breakthrough growth. Most leadership teams are a collection of highly talented and experienced professionals, yet the majority of these teams don’t play at their best. When leadership teams don’t play at their best, this hurts the entire organisation. Dan’s work enables leadership teams, and everyone that reports to them, to raise their game. In this episode Aoife and Dan discuss the value of effective leadership and look at how businesses can transform and achieve great results through Executive Ownershift. Key points covered include: - An insight to Dan’s personal and professional journey. - The surprising success rates of strategies. - The importance of understanding culture and the operational function of the leadership team. - How meetings can have a positive impact on performance and accountability. - The organisational roadmap and the 5 C’s – Clarity, Connection, Collaboration, Contribution and Consequences. - Discussion on Actors -VS- Authors. - Executive Ownershift – how slight changes can make a big impact. - The benefit of opening safe spaces to allow vulnerability and honest communication within the workspace. Dan worked years in front line leadership roles before becoming a consultant and has degrees in psychology and criminology. He is a Narrative Coach™ Certified Practitioner and a certified coach for Marshall Goldsmith’s Stakeholder Centered Coaching Programs. Norenberg is a member of the Society for the Advancement of Consulting, the Million Dollar Consultant’s Hall of Fame and the Marshall Goldsmith 100 Coaches Europe program. Connect with Dan Norenberg http://www.dannorenberg.com Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Book recommendation: Executive Ownershift: Creating Highly Effective Leadership Teams by Dan Norenberg http://www.dannorenberg.com/