Happier At Work®

Welcome back to Happier at Work! Do you feel there is something missing from your work life? Have you ever let fear get in your way!? If so, you will thoroughly enjoy this discussion with Torch podcast host and social media & branding powerhouse Tiana Madera. Tiana has a deep passion for personal development, identifying wants and not allowing fear to limit any career or lifestyle moves. In this episode, Aoife and Tiana discuss how to let go of fear and craft your career. Tiana shares a beautiful insight into her world, including how she carved her professional path and shares how she successfully built a social media department for a $1 billion corporation through her self-belief and self-leadership skills. Main points covered throughout the show include: - An introduction to Tiana Madera. - Self-management: identifying our wants & needs. - The professional impacts of the Covid-19 pandemic. - The importance of autonomy. - Tapping into your creativity and letting go of fear. - How to create psychological safety at work. - Igniting the power within and embracing opportunities. - Overcoming limiting beliefs. - Job crafting and accepting personal responsibility. - What makes Tiana Happier at work. "In life, people tend to wait for good things to come to them. And by waiting, they miss out. Usually, what you wish for doesn't fall in your lap; it falls somewhere nearby, and you have to recognize it, stand up, and put in the time and work it takes to get to it. This isn't because the universe is cruel. It's because the universe is smart. It has its own cat-string theory and knows we don't appreciate things that fall into our laps." – Neill Strauss. Currently based in LA, Tiana hosts Torch – a podcast for women in leadership focused on finding your strengths and moving past fears leading to a better life. You can listen to episode 55 of Torch featuring Aoife O’Brien here: 3 Needs to be Happier at Work with Aoife O’Brien - http://torchpodcast.com/55-2/ Connect with Tiana Madera: http://www.facebook.com/tianakaimadera http://www.instagram.com/torchpodcast/ http://www.instagram.com/tianapix http://twitter.com/TianaPix http://www.linkedin.com/in/tianakai/ http://torchpodcast.com Connect with Happier at Work host Aoife O'Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast

‘’The first time I came across the concept of values was as part of my executive coaching course, and it was one of those massive a-ha revelations that changed my life.’’ – Irial O’Farrell. Founder of Evolution Consulting, Irial specialises in delivering change, enhancing business performance, and building better companies. On this latest Happier at Work episode, host Aoife O’Brien and guest Irial O’ Farrell dive into the subject of values. We as individuals all hold values consciously and subconsciously. Throughout this episode, Irial discusses the values of business and the impact of identifying, defining, and reflecting values throughout the organisational culture. Irial also shares insights on conflicts in work as our values might not always be on par with others from time to time, and this disparity could lead to clashes and trust erosion throughout the workforce. Points throughout the show include: - An introduction to Irial O’Farrell. - The concept of workplace values. - The importance of defining values and setting work boundaries. - Putting values in place -VS- the lived experience. - Learning to rank core business values. - The power of vulnerability in leadership. - Workplace law of attraction. - Actively using values when seeking new fitting team members. - Driving accountability in the workplace. - The importance of a competence framework. - The business impact of disconnecting with values. - What makes Irial Happier at Work. Did you know? Irial is the first and at present only CMI-Accredited Master in Change Management in Ireland. Stay tuned as Irial’s forthcoming third book exploring unnecessary escalation of issues is due in September 2021. Connect with Irial O’Farrell: http://www.evolutionconsulting.ie/ http://www.linkedin.com/in/irialofarrell/ http://www.facebook.com/irialofarrellbooks http://www.instagram.com/irialofarrellbooks/ http://www.twitter.com/evolution_ary Irial O’Farrell’s books: http://www.evolutionconsulting.ie/shop/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast

"If you haven't started focusing in as a leader on building trust, well, there's an old Chinese adage, right? The best time to plant a tree was 20 years ago, and the second-best time is to do it today." – Brenda Neckvatal. Joining Aoife on this latest Happier at Work episode is amazon bestseller and award-winning HR professional Brenda Neckvatal. Brenda will treat listeners to her HR perspective, discussing building workplace trust, how the time to make change is now and why leaders need to understand that their people are their greatest asset. Brenda's work and practices have impacted businesses on an international level, and whilst listening to the episode; you'll quickly understand why Brenda is often referred to as the "HR force of nature" by her clients. Key points throughout the show include: - An introduction to Brenda Neckvatal. - The influence of great leaders. - The powerful combination of leadership and HR. - Getting the people side of the business right. - The value of investment. - Setting up for success and creating a trusting environment. - Employees want to be led, not managed. - The importance of communicating and managing workforce expectations. - Implementing change – how small steps forward are better than none. - Mastering difficult conversations. - Dealing with trust killers and toxicity in the workplace. - What makes Brenda Happier at Work. Throughout her 30-year career in business, Brenda has consulted to nearly 500 small businesses and C-suite leaders. She has optimised employee effectiveness and helped mitigate the high costs that are associated with making hasty employment related decisions. Perseverance, integrity, and relentless optimism are just of the few of the ingredients that make up what you experience when meeting and working with Brenda. Some food for thought... CFO asks the CEO: "What happens if we invest in developing our people and they leave?" CEO: "What happens if we don't, and they stay?" Connect with Brenda Neckvatal: http://brendathehrlady.com/ http://www.linkedin.com/in/neckvatal/ http://www.instagram.com/brendathehrlady The Best Practices in Human Resources Podcast http://brendathehrlady.com/podcast Book: Best Practices in Human Resources: How to Crawl from Want-to-be to VP by Vrenda Neckvatal. http://brendathehrlady.com/shop Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast

Ever wondered what the difference is between stress and burnout!? In this latest Happier at Work episode, Aoife chats to expert in hope Lindsay Recknell about burnout, her personal experience dealing with it and how it navigated Lindsay into her career today. Lindsay is a workplace mental health consultant, speaker, and podcaster with a passion for helping companies increase and embrace psychological health & safety in the workplace. In this episode, Aoife and Lindsay explore how burnout can impact us, why we need to normalise mental health conversations in the workplace, the power of being proactive and how we can close cycles of stress. Key moments throughout the episode include: - Introduction to Lindsay Recknell. - What is burnout, and how does it affect us? - How to close the cycle of stress. - The significance of having a creative outlet. - Creating Psychological Safety environments. - Normalising conversations about mental health. - Coping throughout a pandemic. - Vulnerability in the workplace. - The importance of setting boundaries and communicating our boundaries. - What makes Lindsay Happier at Work. Lindsay empowers individuals, strengthens teams and transforms organizations through her Hope Motivates Action, Mental Health in Minutes and Burnout & Boundaries programs. ‘’Everybody deserves to work in a place where they feel psychologically safe to come to work and be their whole selves in a respectful and productive way.’’ – Lindsay Recknell. Connect with Lindsay Recknell: http://www.expertinhope.com/ http://www.expertinhope.com/programs/ http://www.linkedin.com/in/lindsay-recknell http://www.facebook.com/expertinhope/ http://www.instagram.com/lindsayrecknell Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast

‘’As long as you’re still producing the work and collaborating like you need to and hitting those key results, we can offer that flexibility.’’ – Karen Weeks. You are in for a treat! Joining Aoife on this latest Happier at Work episode is HR specialist Karen Weeks. Karen exited stage left from the world of theatre 20 years ago and has been a celebrated HR leader and coach ever since. With a drive for helping organisations create incredible cultures and a passion for guiding individuals to get unstuck from their careers and leading them to a professional path of fulfilment, it is no surprise that Karen was listed as one of the Notable Women in Talent by Crain’s New York Business in 2020. In this episode, you will get the perspective of an HR leader as Aoife and Karen dive into how HR can impact work environments and create happier employees, discuss why igniting employee experience matters, and review how the future of work is looking flexible. Key takeaways include: - Karen’s career journey from theatre to HR. - The essential role of HR. - Onboarding new employees and the power of asking questions. - Motivating employees by thinking of their needs and goals. - Psychological Safety and creating a safe space for honest conversations. - Different types of managerial styles. - Why Employee Experience matters. - What is workplace flexibility? - Managing flexible work arrangements. - How to build trust in the workplace? - What does success look like? - Understanding workplace values. - How personal life can affect work and vice versa. - What makes Karen Happier at Work. Karen is currently the SVP of People at Ordergroove and is a certified career coach, speaker, advisor to start-up companies, Girls in Tech NYC board member, the published author of “Setting the Stage: A Guide to Preparing for Any Feedback Conversation”, and host of the podcast “Getting off the Hamster Wheel”. Connect with Karen Weeks: http://www.karendweeks.com/ http://www.karendweeks.com/book/ http://www.karendweeks.com/podcast/ http://www.linkedin.com/in/karen-d-weeks-sphr-ms-5965775 http://twitter.com/career_changers http://www.ordergroove.com/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: The Five Dysfunctions of a Team by Patrick Lencioni http://www.amazon.co.uk/Five-Dysfunctions-Team-Leadership-Lencioni/dp/0787960756 http://gretchenrubin.com/

Jennifer Dowling is a Chartered Work and Organisational Psychologist and Director of Train Remote. She specialises in remote, flexible and hybrid working. Jennifer has a strong background in people development, psychometrics, selection, training and coaching. In this episode, Aoife and Jennifer discuss the future of hybrid-remote working in the wake of the COVID-19 Pandemic, the power of autonomy in work and the benefits of effective time management and self-observation. Main points covered throughout the episode include: - An introduction to Jennifer Dowling. - The future of work and flexibility. - Transitioning from an interactive environment to remote work. - The power of autonomy in work. - The importance of self-awareness and understanding your working needs and values. - Understanding individual differences. - Building, communicating and demonstrating trust in the workplace. - The impact of self-limiting beliefs VS empowering beliefs. - Temporal awareness and mastering time management at work. - The benefit of practising self-observation and self-check ins. - Learning from daily reflections. - Recognising the difference between observation and judgement. - What makes Jennifer happier at work. Jennifer has worked with many organisations on the transition to remote working. She specialises in training, coaching and team development for managers and teams transitioning to more agile and flexible working. She is qualified in several psychometric tools and an experienced trainer, facilitator and coach. She is fuelled by curiosity, primarily in people; what makes us tick, makes us different and what contributes to making us the best version of ourselves! Connect with Jennifer Dowling: http://www.trainremote.ie/ http://www.linkedin.com/in/jennifer-dowling http://twitter.com/trainremote Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Article: The Neuroscience of Trust by Paul J. Zak http://hbr.org/2017/01/the-neuroscience-of-trust Talks at Google: The Lucifer Effect – Phillip Zimbardo http://www.youtube.com/watch?v=rUyDznt5V4I App: Mood Meter – A gift of self-awareness for yourself and others. http://moodmeterapp.com/

Duena is the author of “Emotional Banking” and “People Before Tech: The Importance of Psychological Safety and Teamwork in the Digital Age”. She is a doer, an entrepreneur, an industry influencer, a blogger with a cutting-edge opinion style, a writer for Forbes, an international keynote speaker and the creator of the Emotional Banking™ and Human Debt™ concepts. Duena is the Co-Founder and CEO of PeopleNotTech - a company designing a revolutionary team software solution measuring and increasing Psychological Safety for high performing teams. In this episode, Aoife and Duena dive into the hot topic of workplace Psychological Safety and discuss effective team dynamics. Duena also shares her drive for making teams and humans happier at work by increasing psychological safety and reducing human debt. Main points covered throughout the episode include: - An introduction to Duena Blomstrom and her professional background. - The concept of human debt. - The impacts of not speaking up and being heard. - Toxicity in the Workplace. - How performance and productivity are essential. - Understanding and establishing workplace wellbeing. - Organisational permission and support. - A look at Psychological Safety on an individual basis and team basis. - The power of positive team dynamics. - The importance of building safety & trust in the workplace. - How superheroes can arise from any level within an organisation and make a significant change. - What makes Duena Happier at Work. Over the past 20 years, Duena has worked with multiple large organisations, be it to assist them in their digital strategy or to help them transform. With a background in Psychology and Business, Duena is on a crusade to see lasting change in this VUCA world, to assist companies avail themselves of Agile and the new ways of work and bring humanity back to the workplace. Connect with Duena Blomstrom: http://www.duenablomstrom.com/ http://www.duenablomstrom.com/books/ http://www.linkedin.com/in/duenablomstrom http://www.twitter.com/duenablomstrom http://www.peoplenottech.com/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: http://www.forbes.com/sites/duenablomstrom

Psychologist Edgar Schein and his son Peter discuss the importance of communication, the art of humble inquiry, and building a culture of curiosity. They explore topics such as psychological safety, speaking up in organizations, and the power of group dynamics in the workplace.

‘’In times of trauma, we look to our leaders to support us.’’ – Katharine Manning. Katharine Manning has over 25 years of experience training and consulting on trauma and victimization. She is the author of The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job. As a senior attorney advisor with the Justice Department, for 15 years she counselled on victim rights in high-profile cases like the Boston Marathon bombing, the South Carolina AME church shooting, the Madoff investment fraud, and the case against Olympic Gymnastics team doctor Larry Nassar. In this episode, Katharine and Aoife discuss overcoming trauma at work, the psychological impacts of trauma and how best to practice empathy at work. Katharine and Aoife also explore trauma in the context of the COVID-19 pandemic, looking at how everyone is simultaneously navigating through various levels of trauma and hardship right now. Key points covered in the episode include: - An insight into Katharine’s professional background. - How the Me Too movement inspired Katharine. - What is trauma? - How to become an empathetic listener. - The LASER method - 5 steps to responding to trauma at work. - The key to communicating effectively. - Coping with the traumatic impact of the COVID-19 pandemic. - The effects of institutional betrayal and breaches of trust. - Psychological safety in the workplace. - Vulnerability in leadership. - The significance of talking the talk and walking the walk as a leader. - The importance of putting employee-friendly policies in place. - Ensuring staff are aware of support & resources available to them. - How to encourage your team to support one another. Now, President of Blackbird, Manning helps organisations prepare for and respond to the challenges they face involving clients and employees in trauma. She has trained thousands of individuals on compliance with their responsibilities to victims, and she teaches a course on victim rights at American University. Before her government service, Manning was an attorney in private practice representing Fortune 500 companies in class actions, insurance, and media cases. Connect with Katharine Manning: http://www.katharinemanning.com/ http://www.linkedin.com/in/katharine-manning/ http://twitter.com/kl_manning http://www.instagram.com/empatheticworkplace/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Book Recommendation: The Empathetic Workplace by Katharine Manning http://www.katharinemanning.com/my-book/

Susan Ní Chríodáin founded Beyond the Numbers to work with teams and individuals in organisations who recognise that putting people first generates the greatest return. Her experience and business acumen stems from a wide variety of commercial and non-profit roles. Putting people first and looking beyond the numbers is a significant contributor to happiness in the workplace. In this episode, Aoife and Susan explore how Psychological Safety at work has a profound impact on the work environment - it enhances trust, creation, innovation, and performance. Key points covered in the show include: - An insight into Susan’s career background. - Seeing beyond the numbers and putting people first. - How Toxicity and negativity can spread throughout the workplace. - How to identify & deal with being in a psychologically unsafe environment. - The benefits to communicating effectively on a human level. - Building courage to deal with difficult conversations. - Finding Calm with inner turmoil and being comfortable with silence. - How we can learn and progress by allowing vulnerability & being open to feedback. - Establishing boundaries and making them visible & tangible. - Actions that leaders can take to implement a psychologically safe workspace. For over 20 years, Susan led and managed a wide variety of teams in Europe, Africa, Asia, in-person and remotely. An FD at 33 she learnt that to have an impact required you to be brave, bold and to build strong working relationships. Technical excellence wasn’t enough; putting people first was key. Susan has a practical, no-nonsense approach to understanding and helping others resolve issues no matter how intractable they might seem. Susan hosts a podcast Life Beyond the Numbers for people who are curious about having a more fulfilling work-life and are united in a belief of putting people first to let their uniqueness shine through in their work-life. Connect with Susan Ní Chríodáin: http://www.linkedin.com/in/susannichriodain http://www.beyond-thenumbers.com/ http://lifebeyondthenumbers.podbean.com/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Toastmasters International, a non-profit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs. http://www.toastmasters.org/ Book Recommendation: Nine Lies About Work: A Freethinking Leader’s Guide to the Real World by Marcus Buckingham and Ashley Goodall. http://www.amazon.com/Nine-Lies-about-Work-Freethinking/dp/1633696308/ 7 Questions to boost psychological safety at work – Dr Amy Edmondson http://www.inspirehub.com/blog/ask-these-7-questions-to-boost-psychological-safety-at-work