Startup to Last

Some other topics from this week:Rick is getting ready for open enrollment, and he explains the history behind why health insurance is sold all at the same time in the U.S.Tyler has been talking to customers a lot recently.Tyler is using "revenue per employee" as a simple guide for whether or not LACRM can afford to hire employees.Wildbit shows what it means to "startup to last" after celebrating their 20-year anniversary.Rick is interested in grain.co.Instagram/Facebook are a cancer upon humanity and they should be destroyed. Or they should let Rick log into his account. Either way.We discuss how Less Annoying CRM could package and position their product in a future where they have multiple sub-products all within the same app.

Some other topics discussed this week:Rick separated his marketing site from his app and launched a site for his b2b product: www.legupbenefits.comLess Annoying CRM launched a new help site and in-app help center.We discuss what interns can do to get the most out of a remote internship.Rick's ridiculous shoes arrived and they're meh. The lesson is: Don't buy shoes because a company put their logo on them.Rick will yell at me if I don't point out that he didn't get the ones with Slack's logo, he got the same type of shoe without the logo.We give a few shoutouts:Demodesk is a great tool for giving demos to customers.Turn the ship around is a helpful book on leadership.This episode on health insurance for startup founders is interesting and started a conversation about premium tax credits.

Here are the topics we covered this week:Tyler has to decide between keeping his design consistent vs. optimizing each page's design for the content on that page.Rick has moved into a new houseTyler had his first meeting with the new mastermind group.Tyler gives updates on his ongoing Webflow project.We discuss the upsides and downsides of building a startup on tech platforms (e.g. no-code tools) as well as distribution platforms (e.g. the Shopify app store)We talk about how Covid might impact things for the rest of the year.

Here's what we discussed this week:Tyler gives an update on the 1:1 meetings he's had with his whole team over the last week.Rick launched a digital health tool marketplaceRick is wrapping up his projects from earlier in the year and is ready to focus on a few important things going forward.Less Annoying CRM is close to close two new accounts, each of which are significantly larger than any customer they've had before.Rick complains about his CRM adding data automatically.We give a shoutout to Rick's wife who helped launch Lucidspark.We give a shoutout to Dru Riley and Trends.vc.We give a shoutout (how many shoutouts are there?) to Courtland Allen who's starting a podcast network which we're joining.Tyler complains about restaurants that aren't trying to compete.Rick likes some extremely stupid shoes that Cole Haan made in partnership with Slack.

Here are the topics we discuss this week:The difference between work and hobbies when hobbies involve work topics.Rick is focusing more on outreach.Tyler gave a 6-month presentation to his employees.Rick is about to build his employer-facing product using Glide.Should startups with multiple products put them all under a single brand umbrella, or run separate marketing sites for each one?Rick is switching from Google Meet to Zoom.Should startups ask for a credit card when signing up for a trial, or after the trial has ended?

Here are some topics we discussed this week:Rick was on an entrepreneurship panel at his former high school.Rick has automated most of the onboarding process at LegUp health.Tyler gives an update on his price increase.Rick closed his first employer client and has lots of other opportunities coming up soon.Rick gives shout-outs to The Infinite Game and INTRO (we also discuss Trailhead).We commiserate about Webflow limitations.We talk about smart home devices (what does this have to do with startups? Nothing).

Here are the topics this week:Rick is on a roll with his website build-out. Check it out at leguphealth.com and let him know what you think.We talk about mistakes you can make when handing off ownership to employees.Tyler is reconsidering the benefits philosophy at LACRM.Rick is thinking about how to build out an employer-facing app.

Here are some of the topics we covered this week:Tyler is preparing for vacation.Rick has his new CRM set up.Rick is working on his website and isn't sure the right approach to take.Less Annoying CRM hired a new developer.Less Annoying CRM has a bunch of new features getting launched.Tyler is considering how to get the rest of the team more involved in product prioritization.Rick has been adding some new customers based on outreach he did months ago.Deep dive: How should Rick build and price and MVP of a new b2b service?

This week, we had a special guest: Malia Jones. We discussed how to teach no-code to beginners.

Here are some topics:Rick is taking a vacation which has him considering if his business should be remote-first so he can spend more time outside of Utah.Tyler was on support last weekend and started testing out ways to limit wasteful uses of customer service time.Tyler is prepping a presentation for his employees which he does every six months.Tyler is formalizing the org chart at LACRM a bit.We discuss how to network without annoying people.Rick has people reaching out looking for opportunities to work at LegUp Health and wants to figure out how to respond.