Offering night and weekend support without burning out your team

Rick separated his marketing site from his app and launched a site for his b2b product: www.legupbenefits.com

Less Annoying CRM launched a new help site and in-app help center.

We discuss what interns can do to get the most out of a remote internship.

Rick's ridiculous shoes arrived and they're meh. The lesson is: Don't buy shoes because a company put their logo on them.

Rick will yell at me if I don't point out that he didn't get the ones with Slack's logo, he got the same type of shoe without the logo.

We give a few shoutouts:

Demodesk is a great tool for giving demos to customers.
Turn the ship around is a helpful book on leadership.
This episode on health insurance for startup founders is interesting and started a conversation about premium tax credits.