

What's Next! with Tiffani Bova
Tiffani Bova
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have inspired me. Whether I am preparing for a keynote speech or writing for publications such as Harvard Business Review and Huffington Post, these are my go-to people. My goal with the What’s Next! podcast is to keep you thinking and to challenge you to think about What’s Next!
Episodes
Mentioned books

Jan 25, 2024 • 30min
How to Work with (Almost) Anyone with Michael Bungay Stanier
Welcome to the What's Next! Podcast with Tiffani Bova. Today I have the privilege of welcoming Michael Bungay Stanier, otherwise known as MBS, to the show. Despite being virtual friends for a long time, we only recently had the chance to meet in person at the Thinkers50 event, where Michael won a coaching award. If you’ve never met, I’m so delighted to introduce you to Michael. He’s best known for his book The Coaching Habit, which is the bestselling book on coaching this century and is considered a classic by none other than Seth Godin. His most recent book is How to Work with (Almost) Anyone. He founded Box of Crayons, a learning and development company that has trained hundreds of thousands of managers to be more coach-like in organizations, from Microsoft to Gucci. His TEDx Talk has been viewed by more than a million people. THIS EPISODE IS PERFECT FOR… anyone who wants to approach professional relationships more actively and intentionally. TODAY’S MAIN MESSAGE… sometimes work relationships have great chemistry - you get along with your manager or team and are excited about working together. Although it’s an ideal situation, that’s rarely the case. In this episode, Michael shares his strategies for building the best possible relationships with the people you work with. WHAT I LOVE MOST… taking a step back to learn about how we and the people around us work so that together we can amplify the best of who we are and avoid the worst of who we are. Running Time: 30:28 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Find Michael Online: Website LinkedIn Instagram Michael’s Book: How to Work with (Almost) Anyone

Jan 18, 2024 • 38min
RELOAD: Diversity Drives Innovation with Frans Johansson
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m reflecting on a conversation I had with Frans Johansson a while back and want to share these valuable insights with you once again. Frans is an author, entrepreneur, and the CEO of The Medici Group. He has inspired readers worldwide with his ideas on leadership and success, innovation, and diversity. His debut book, The Medici Effect, has been called “one of the most insightful books on managing innovation.” THIS EPISODE IS PERFECT FOR… anyone looking to find ways to stimulate innovation. TODAY’S MAIN MESSAGE… there are two main themes rising around the world today: Innovation and Diversity and Inclusion. That is not by accident. If you are able to combine concepts, perspectives, and people from different backgrounds, from different industries and fields, and from different cultures, you can uncover new innovative ideas. Don’t get caught in the “we’ve always done it this way” trap or try to mimic another business model (the “Uber of X” or the AirBnB of Y”). Use your talents and ambition to try something new. Keep producing. Put out another product if the first one fails. Keep going. WHAT I LOVE MOST… in order to innovate, you need the best people – period. You will need those people to work together and collaborate regardless of race, gender, or religion. Running time: 37:36 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Find Frans Online: Personal Website The Medici Group Twitter

Jan 4, 2024 • 28min
2023 Listener Favorite: Elevating Your Organization Starts with Elevating Your Team with Robert Glazer
Robert Glazer, founder and chairman of Acceleration Partners, discusses the growth and culture of his company. He explores the importance of balancing flexibility and autonomy, fostering a culture of learning and improvement, and supporting employees in reskilling. An engaging and insightful conversation for leaders and those managing virtual teams.

Dec 28, 2023 • 31min
2023 Listener Favorite: Helping People Become Changemakers with Alex Budak
Alex Budak, social entrepreneur and advocate for creating positive change, discusses topics such as shifting approaches to change, the impact of AI-generated reach outs, and the importance of empathy in communication. He also explores the concept of micro leadership as a way to bring about meaningful change.

Dec 21, 2023 • 31min
2023 Listener Favorite: The Consumer Psychology Behind Scarcity Mindset with Mindy Weinstein
Mindy Weinstein, founder and CEO of Market MindShift, discusses the consumer psychology behind scarcity mindset and the power of leveraging urgency to influence customer decisions. She explores different types of scarcity and how businesses can utilize these tactics to drive sales. They also touch on the slow adoption of web three technologies and the importance of investing in online presence for small businesses.

Dec 14, 2023 • 25min
Navigating the World of AI with Josh Bersin
Welcome to the What's Next! Podcast with Tiffani Bova. This week on the What’s Next! Podcast, I have the wonderful privilege of welcoming Josh Bersin to the show. Josh is an analyst and thought leader specializing in the global talent market and the challenges and trends affecting business workforces around the world. He founded Bersin and Associates in 2001 to provide associated research and advisory services, a business he later sold to Deloitte. And then in 2019, he launched the Josh Bersin Academy, the world's first global development academy for HR and talent professionals. He's currently the CEO of its sister research and advisory firm, The Josh Bersin Company. He has a book called Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations, which came out at the end of 2022, and introduces a new way to think about organizational design, employee engagement, and employee development. THIS EPISODE IS PERFECT FOR… leaders who want to develop their organizations and people in the midst of the changes happening in the workforce. TODAY’S MAIN MESSAGE… between the pandemic and the rise of AI tools, there are some major shifts in our work culture right now. And there’s a lot of fear and uncertainty around it as leaders are trying to figure out a new way to lead. In this conversation, Josh takes things back to the drawing board and shares his perspective on how to successfully lead in the current climate. WHAT I LOVE MOST… to be a developmental leader, you can’t just talk like it, you need to act like it. For companies that have highly inclusive mindsets, it starts at the top. Running Time: 25:11 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Find Josh Online: Website LinkedIn Josh’s Book: Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations

Dec 7, 2023 • 38min
RELOAD: Rising Up Against the Diminisher with Liz Wiseman
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’m replaying a conversation with a guest I know you all love - Liz Wiseman. Liz is the author of New York Times bestseller Multipliers: How the Best Leaders Make Everyone Smarter, The Multiplier Effect: Tapping the Genius Inside Our Schools, and Wall Street Journal bestseller Rookie Smarts: Why Learning Beats Knowing in the New Game of Work. Liz is also the CEO of The Wiseman Group, a leadership research and development firm and in 2017 she was #35 on the Thinkers50 list. THIS EPISODE IS PERFECT FOR… anyone looking to improve their leadership skills and build better teams. TODAY’S MAIN MESSAGE… some leaders are “diminishers,” while others are “multipliers”. The diminishers tend to get less than half of people's intelligence or capability; whereas, multipliers get all of it. But that’s not all, there are also “accidental diminishers” - these are really well-meaning people trying to be good bosses but yet having a diminishing effect on those around them. In this episode, Liz dives into these leadership styles and explores each one. WHAT I LOVE MOST… being aware of the kind of leader you are will help you improve the way you communicate, manage, and inspire those around you to do their best work. Running time: 37:32 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Find Liz Online: Website Twitter LinkedIn

Nov 30, 2023 • 33min
RELOAD: Raising Customer Value in Your Business with Bill Macaitis
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I’d like to go back to a conversation I shared a while back with Bill Macaitis. Bill served as the go-to-market executive for three of the fastest growing SaaS companies: Slack, Zendesk, and Salesforce. He achieved five exits and now enjoys helping other companies achieve hyper-growth by leveraging his cumulative knowledge and helping build go-to-market playbooks and teams. THIS EPISODE IS PERFECT FOR… anyone who is looking to turbocharge business performance. TODAY’S MAIN MESSAGE… customer experience plays a bigger role than you think in your company’s growth. You have to start with two key things: 1) Understand the top reasons your company is recommended 2) Then….understand why it isn’t. Your brand is the sum of every customer touch point, which means everyone, whether they are a salesperson, a customer service agent, a marketer, or in an entirely different group – everyone must have a clear understanding of the value they bring to a customer’s journey. Once everyone is moving forward in the same direction, then it’s a good time to discuss shared metrics and incentives. WHAT I LOVE MOST… it’s always helpful to put yourself in someone else’s shoes. If you are in marketing, go on sales calls. If you are in sales, see what goes into creating the next lead generation campaign. Regardless of where you work in the company, listen in on customer service calls. When the entire company works together toward a shared goal, it will become more effective and the brand will be stronger for it. Running time: 32:47 Subscribe on iTunes Find Tiffani on Social: Facebook Twitter LinkedIn Find Bill On Social: LinkedIn Twitter

Nov 23, 2023 • 28min
What Every Entrepreneur Needs to Know with Catalina Daniels and James Sherman
Welcome to the What's Next! Podcast with Tiffani Bova. This week I’m thrilled to bring you an episode of What’s Next! Podcast with a powerful duo, Catalina Daniels and James Sherman who are co-authors of Smart Startups: What Every Entrepreneur Needs to Know. Catalina spent the first 17 years of her career at McKinsey, where she became a partner. She left McKinsey to become an entrepreneur and eventually an angel investor. She is a venture partner at Entrepreneurs Roundtable Accelerator, a prominent New York-based tech accelerator where she mentors U.S. entrepreneurs and helps non-U.S. entrepreneurs expand into the U.S. James started his career at Bain as a consultant and then spent several years working in media with Time Inc. and Pearson. In 1997, he launched the Internet division of Martha Stewart Living. He then became a serial Internet entrepreneur and an active angel investor in New York startups. He's been a mentor to entrepreneurs and sits on the board of Harvard Business School's Alumni Angels of New York. THIS EPISODE IS PERFECT FOR… anybody looking to gain some pearls of wisdom about entrepreneurship. TODAY’S MAIN MESSAGE… entrepreneurship is a challenging journey and real experience from fellow founders is the most useful advice. Catalina and James interviewed eighteen HBS graduates and entrepreneurs who shared real-life experiences founding businesses. In this conversation, they share some of their findings - from the power of a great business model to strategies for scaling. WHAT I LOVE MOST… using an ideation triangle to determine whether an idea is viable and assessing these criteria: size of the opportunity, relevant skills, and passion. Running Time: 28:20 Subscribe on iTunes Find Tiffani on Social: Facebook Twitter LinkedIn Find Catalina Online: LinkedIn Find James Online: LinkedIn Catalina + James’ Book: Smart Startups: What Every Entrepreneur Needs to Know

Nov 16, 2023 • 35min
RELOAD: How Big Companies Can Act Small with Tendayi Viki
Tendayi Viki, an academic and innovation expert, discusses how big companies can act like startups. He emphasizes the importance of creating an innovation thesis, understanding key trends, and aligning everything with the innovation goal. The podcast also explores the definition of innovation, challenges faced, and the significance of applying lean startup techniques. Another important topic is the role of diversity in innovation teams and fostering creative tension for effective ideation.