What's Next! with Tiffani Bova

Heather Monahan, author and founder of Boss In Heels, discusses the importance of confidence in unlocking potential. Topics include reshaping mindset, navigating gender discrimination, and building confidence for career success.

Welcome to the What's Next! podcast with Tiffani Bova.  This week I am honored to have the wonderful Ginger Hardage on the show. Ginger recently retired as Senior Vice President of Culture and Communications at Southwest Airlines after an illustrious 25 years. She is recognized by many as a foremost authority on building and sustaining organizational culture, and during her time at Southwest, the airline experienced 22 consecutive years on FORTUNE’s “Top 10 Most Admired Companies in the World” list. Throughout her career, Ginger has received countless awards and honors like the PRWeek Top 50 Power list, PRWeek 50 Most Powerful Women in Public Relations, Texas’ Most Powerful and Influential Women, and “Legendary Communicator” by Southern Methodist University in 2007. Ginger was also inducted into the Public Relations Hall of Fame in 2015 and received the prestigious Legacy Award from the Plank Center for Leadership in 2016. Ginger currently serves as a Trustee on two global boards—Ronald McDonald House Charities and the Arthur Page Society. I am absolutely thrilled to have Ginger Hardage on the What’s Next! Podcast!  THIS EPISODE IS PERFECT FOR… leaders, aspiring leaders, managers, and anyone interested in leading effectively and building a successful and organizational culture.  TODAY’S MAIN MESSAGE… Happy employees make customers happy. When customers are happy they return. This is what helps you successfully take care of your shareholders. Too often organizations start backward, focus too much on pleasing shareholders at the expense of everything else. In order to build a successful organization that takes care of its employees and by extension its customers, it is important to address three main points. First, it behooves you to define your company culture and the values that matter to your organization and how you will live those out. Second, it is important to analyze and establish what makes your distinct purpose and value set unique. Third, you must focus on leadership alignment with your values–how are you as a leader, or your organization’s leaders living out the values of the company. Successful, servant leadership starts from the top down, and how we act backs-up what we say.  WHAT  I  LOVE  MOST… Speaking to Ginger, who has successfully driven this type of culture at an iconic organization like Southwest, about the power of focusing on your employees. Great advice on how to navigate the soft side     Running time: 35:59   Subscribe on iTunes   Find Tiffani on social: Facebook Twitter LinkedIn    Find Ginger on social:  Twitter  Instagram  LinkedIn    Ginger’s Website:  Unstoppable Cultures

Tom Stockham, a disruptor in technology, discusses building trust through influencer marketing. He shares insights on the evolution of ticket sales, virtual concerts, and personalized interactions. Exploring online ventures with Ticketmaster and Ancestry.com, he emphasizes the importance of social media in brand-consumer relationships and the shift towards influencer marketing for trustworthy recommendations.

Dorie Clark shares insights on becoming known for your expertise: content creation, social proof, and networking. The podcast also explores the challenges of sales vs. marketing, unconventional methods for increased donations, utilizing 'small data' to understand consumer behavior, and strategies for standing out in an organization.

Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to be speaking with the ever-curious Dr. Diane Hamilton. Diane is a nationally syndicated radio host, award-winning speaker, author, and educator. She is the MBA Program Chair at the Forbes School of Business and has a Ph.D. in Business Management. the creator of the Curiosity Code Index and the author of 4 books including  Cracking the Curiosity Code. I am thrilled to have Dr. Diane Hamilton on the What’s Next! Podcast today to teach us more about curiosity!  THIS EPISODE IS PERFECT FOR… If you have the desire to increase your desire to learn and become more curious in both your personal and professional lives, this episode is for you.  TODAY’S MAIN MESSAGE… How do we measure the “soft stuff?” How do we encourage, reward, and quantify the benefits of curiosity? Why is it that innovators throughout history–Einstein, Edison, Jobs–point to their curiosity as their most important contribution? Are you getting curious yet? Well, in today’s episode, Dr, Diane Hamilton helps us answer these questions and explains why it is so vital that we stoke the flames of our own curiosity. She also shares with us her groundbreaking research and what exactly the F.A.T.E. of curiosity can tell us.  WHAT  I  LOVE  MOST… I was fascinated by this whole concept of curiosity and how we can become more curious as leaders, as contributors, and as innovators. The soft stuff is so important to our success not only as a company but for the people we lead and manage as well.    Running time: 33:17   Subscribe on iTunes   Find Tiffani on social: Facebook Twitter LinkedIn    Find Dr. Hamilton on social:  Twitter  LinkedIn    Dr. Hamilton’s Book:  Cracking the Curiosity Code

Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the absolute pleasure of speaking with the first What’s Next guest to also be quoted in my book, Growth IQ. Mayur Gupta is the Chief Marketing Officer at Freshly, where he is leading a team of marketers to make Freshly an iconic brand and drive breakthrough growth. Before Freshly, Mayur was the Global VP for Growth & Marketing at Spotify, the Chief Marketing Officer at Healthgrades and the first-ever Global Chief Marketing Technologist at Kimberly Clark, one of the largest global consumer packaged goods companies. In 2014, Mayur was recognized as one of the “40 under 40” leading marketers in the industry by Brand Innovators, was profiled by the Harvard Business Review and the Economist as the model Chief Marketing Technologist, and also received the CMO Programmatic Award by the CMO Club. He sits on the Board Of Directors for D’Addario and TropicSport, and on various Advisory Boards including the IBM's CMO Council, Brand Innovators and Global MarTech Conferences. I am thrilled to have Mayur Gupta on the What’s Next! Podcast today!  THIS EPISODE IS PERFECT FOR… marketers looking for a master class of modern marketing and how to create an experience that will influence, inspire, and change a human life from one of the quintessential marketers of our time.  TODAY’S MAIN MESSAGE… Mayur brings his engineering mind to the world of marketing. His message? Your internal culture–your company culture–is key and central to the culture you are trying to build around your product. It’s important and indispensable to use everything at your disposal: math, science, research. But, ultimately, it’s all about being customer-focused, authentic, and transparent. At the core of any well-rounded, successful, and long-lasting organization is a human-centric strategy that is sincere and authentic. Your goals as an organization should always be customer-focused, and that starts within your organization with your very first customer, your employee. You cannot be customer-focused if you do not first care for and about the people you work with, because they are the brand.    WHAT  I  LOVE  MOST… Mayur’s transparency on the fact that this is all a journey and things in our industry continue to change based on what the customer actually wants from us.  Running time: 35:53      Subscribe on iTunes     Find Tiffani on social: Facebook Twitter LinkedIn    Find Mayur on social:  Twitter  LinkedIn    Mayur on Medium:  Medium 

Welcome to the What's Next! podcast with Tiffani Bova. This week I have the personal honor and pleasure of connecting with the accomplished, Beth Comstock. Beth is a self-described change-maker who has been the President of Integrated Media at NBC Universal,  overseeing Ad-sales, Marketing, and Research. She led the company’s digital efforts, including Peacock Equity acquiring iVillage.com and oversaw the founding of Hulu. She was then tapped by GE to accelerate its evolution from an old-school conglomerate to a global technology-driven company. Cultivating a start-up mentality across the organization for over two decades, she was a catalyst for growth and novel thinking within GE, ultimately operating their Business Innovation unit. She was also the first female Vice Chair and first Chief Marketing Officer at GE in more than 20 years. She is a member of Nike’s board of directors and a Forbe’s World’s 100 Most Powerful Women. Most recently she has become a published author with her brand new book Imagine It Forward. I am thrilled to have Beth Comstock on the What’s Next! Podcast today! THIS EPISODE IS PERFECT FOR… anyone who wants to learn from one of the most successful ‘introverted change-makers’ about how to inspire teams, get uncomfortable, change jobs and companies gracefully, and transform a 125 year-old brand. TODAY’S MAIN MESSAGE… Beth shares nuggets of gold gleaned from her 20-year career at GE and NBC Universal. Beth provides inspiration and guidance in an age of staggering technological advancement, the ever-stronger pull of the “next big thing,” and the gravity of the unknown. It is becoming exceedingly important to be self-aware and cognizant of the things that make our businesses human and creative. We work with and for humans, our customers and audiences are human, and likewise, it is important that our leadership be just as rooted in our humanity. It is our honest and dynamic experience as human beings that will allow us, and our businesses, to thrive in a world ruled more and more by algorithms and automation. WHAT  I  LOVE  MOST… Beth is always looking to write her next story and live it as a courageous human being. She has learned along the way that our jobs do not define us. Who we are, the networks we create, the people we meet along the way–that’s what is important. With each new opportunity comes the next story we will create! Running time: 34:41   Subscribe on iTunes   Find Tiffani on social: Facebook Twitter LinkedIn   Find Beth on social: Twitter LinkedIn   Beth’s Book: Imagine It Forward

Welcome to the What's Next! podcast with Tiffani Bova.     This week I have the great fun of connecting with the wonderful, Ron Carucci. Ron is a co-founder and managing partner at Navalent, where he works with CEOs and executives pursuing transformational change for their organizations, leaders, and industries.  He has a thirty-year track record helping some of the world’s most influential executives tackle challenges of strategy, organization, and leadership.  He is a best-selling author of 8 books, including the recent Amazon #1 book Rising to Power.      THIS EPISODE IS PERFECT FOR… anyone looking to learn how to create truly diverse communities and support a thriving company culture helmed by true leadership.    TODAY’S MAIN MESSAGE… Ron shares the four things that successful leaders have all done, and how you can position yourself for that success as well. He refocuses our thinking on leadership training, self-development, and a true understanding of diversity and, more importantly, diversity of thought. Ron also talks about some of his new ground-breaking research on honesty.     WHAT  I  LOVE  MOST… I love having a conversation about true leadership. I often hear” “I don’t know where to begin,” from people trying to move in their careers or who want to take on more management responsibilities. I think the way Ron shapes our thinking about training, self-development, and understanding diversity is invaluable to getting started.     Running time: 33:50     Subscribe on iTunes   Find Tiffani on social: Facebook Twitter LinkedIn    Find Ron on social:  Twitter  LinkedIn    Ron on Navalent:  Navalent    Ron on Forbes:  Forbes    Ron’s Books:  Amazon 

Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of chatting with the ever-candid, Kim Scott. Kim is the author of three novels, and the New York Times and Wall Street Journal bestseller “Radical Candor: Be A Kickass Boss Without Losing Your Humanity.” Previously, Kim was the Co-founder and CEO of Juice Software, a collaboration startup. She led ad sense, YouTube, and double-click online sales and operations at Google, before she joined Apple to develop and teach a leadership seminar. She also has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies. She received her MBA from Harvard and her B.A. from Princeton University.   THIS EPISODE IS PERFECT FOR… anyone who is open to becoming more self-aware, interested in learning how to give and receive candid and effective feedback.    TODAY’S MAIN MESSAGE… Be able to show you that you care for those around you while also challenging them to be better. Candid, effective feedback is important, indispensable, and harder to come by than you might think. When you do get it, it’s in your best interest to embrace it, apply it, and continue to encourage it. Kim shares her best advice on how you can be a better giver of this valuable feedback (both positive and negative), as well as a better receiver of it.   WHAT  I  LOVE  MOST… Kim believes, as do I, that giving feedback is not mean, if it’s clear. Her personal anecdotes were illustrative, especially her own career re-focus with Sheryl Sandberg. I also love that she makes a point to remind us how important it is to make sure you take a moment in the day to thank somebody and recognize what they do and all that they bring to work, your business, or your life, every day.    Running time: 40:34     Subscribe on iTunes   Find Tiffani on social: Facebook Twitter LinkedIn    Find Kim on social:  Twitter  LinkedIn  Facebook    Kim’s Book:  Radical Candor 

Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to welcome Justin Bariso. Justin is an author, columnist, speaker, and consultant, and his thoughts on leadership management and emotional intelligence have been featured by Time, Business Insider,  CNBC, and Forbes among others. He is the author of “EQ Applied: The Real-World Guide to Emotional Intelligence," which uses fascinating research, modern examples, and personal stories to teach you how to make emotions work for you. Today,  Justin focuses on helping others harness the power of emotion for good. You can read Justin’s work on INC.com, where over a million people a month read his column on emotional intelligence and leadership management. Justin has been recognized by LinkedIn as a top voice in leadership management and workplace culture.   THIS EPISODE IS PERFECT FOR… This episode is a reality check for all of us. It is all about investing in the emotional side of our interpersonal interactions as humans both in the written word, as well as in the spoken word.  TODAY’S MAIN MESSAGE… We spend so much time talking about the academic side of leadership, growth, marketing, and sales. We forget to account for our human emotions in a field that is so inextricably tied to human interaction. No matter how much time we take to think about things and to examine our own communication style, our own emotional style, we’re still limited by our own perspective, by our own experiences and biases.   WHAT  I  LOVE  MOST… It was wonderful to have Justin come on and give us a gentle tap to remind us how important the human aspect of business and interaction is, and of course, tied to that is our rich emotional life.  Running time: 34:47    Subscribe on iTunes   Find Tiffani on social: Facebook Twitter LinkedIn    Find Justin on social:  Twitter  LinkedIn    Justin’s Writing:  INC.com  EQ Applied