

What's Next! with Tiffani Bova
Tiffani Bova
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have inspired me. Whether I am preparing for a keynote speech or writing for publications such as Harvard Business Review and Huffington Post, these are my go-to people. My goal with the What’s Next! podcast is to keep you thinking and to challenge you to think about What’s Next!
Episodes
Mentioned books

Oct 10, 2019 • 37min
No Hard Feelings - Creating a Culture of Healthy Expression and Belonging with Liz Fosslien
Liz Fosslien, co-author of 'No Hard Feelings', discusses the power of embracing emotions at work and creating a culture of belonging. She highlights the importance of emotional intelligence, preventing burnout, and practical strategies for efficiency in the workplace.

Sep 26, 2019 • 36min
Getting Comfortable with Uncertainty, Radical Self-Inquiry, and Leading Towards Innovation with Jerry Colonna
Welcome to the What's Next! podcast with Tiffani Bova. This week I have the pleasure of chatting with Jerry Colonna. Jerry is an American Venture Capitalist, Professional Coach, and the CEO and co-founder of Reboot.io which is an executive coaching and leadership development firm. For nearly 20 years he has used the knowledge gained as an investor, an executive, and a board member for more than 100 organizations to help entrepreneurs and others lead with humanity, resilience, and equanimity. Prior to his career as a coach, he was a partner with JPMorgan Partners (JPMP) the private equity arm of JP Morgan Chase. He joined JPMP from Flatiron Partners, which he launched in 1996 with Fred Wilson. Flatiron became one of the most successful, early-stage investment programs in the New York City area. I am thrilled to have Jerry Colonna on the What’s Next! Podcast. THIS EPISODE IS PERFECT FOR… new leaders looking to be empowered, leaders and stakeholders looking for the best way to make a return on investment, and anyone seeking radical self-inquiry. TODAY’S MAIN MESSAGE… Why aren’t human beings predictable, relatively easy to program, and why is it that my input doesn’t give me the output that I expect? Jerry talks about the internal wish to ameliorate our own internal anxiety that leads us, instead of learning to work around fear of unpredictability and change. He takes us on a therapeutic journey to make space for innovation and the mess that creates it and addresses the radical self-inquiry that helps us unpack our belief systems and how we operate in relation to important things like money. WHAT I LOVE MOST… Jerry’s breakdown of leadership styles and how our upbringing influences how we lead and ultimately succeed in one of the most open, honest and vulnerable interviews I have done. Running time: 35:47 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Instagram Find Jerry on social: Twitter LinkedIn Jerry’s Website: www.reboot.io Jerry’s Book: Reboot: Leadership and the Art of Growing Up Jerry’s Podcast: The Reboot Podcast

Sep 12, 2019 • 34min
Unearth Your Own Potential by Being More Self-Aware with Tasha Eurich
Welcome to the What's Next! podcast with Tiffani Bova. This week I am so thrilled to be able to chat with Tasha Eurich. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15-plus-year career, Tasha has built a reputation as a fresh, modern voice in the business world by pairing her scientific grounding in human behavior with a pragmatic approach to professional development. She’s helped thousands of leaders—from public company CEOs to early-stage entrepreneurs—improve their self-awareness and success. Her TEDxMileHigh talks have been viewed more than three million times and in 2019, Thinkers50 named her one of the top 30 emerging management thinkers in the world. She was also chosen from more than 16,000 candidates as one of Marshall Goldsmith’s “100 Coaches” to advance the practice of leadership. Her first book, Bankable Leadership, debuted at #8 on The New York Times bestseller list and her latest book, Insight, was named a Best Book of 2017 by Strategy+Business and nominated for Best Book of the Year by 800CEOREAD. I am beyond thrilled to be speaking with Tasha Eurich on the What’s Next! Podcast. THIS EPISODE IS PERFECT FOR… aspiring and current leaders, as well as anyone interacting with other humans in the 21st century who want to become more self-aware. TODAY’S MAIN MESSAGE… As the foundational skill for our success and happiness in both our professional and personal lives, it behooves us to become self-aware both internally and externally, and Tasha breaks it down. WHAT I LOVE MOST… I have always thought that the conversation around self-awareness, how we lead and how we think we lead, and how we communicate and think we communicate is fascinating and so beneficial. This podcast will open your eyes to the reality of your own self-awareness and how others might perceive you. Running time: 34:10 Subscribe on iTunes  Find Tiffani on social: Facebook Twitter LinkedIn Instagram Find Tasha on social: Facebook Twitter Instagram LinkedIn YouTube Tasha’s Website: tashaeurich.com Tasha’s Books: Insight Bankable Leadership: Happy People, Bottom-Line Results, and the Power to Deliver Both The Insight Quiz: The Insight Quiz

Aug 29, 2019 • 39min
The Future of Retail with Doug Stephens
Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to be speaking with Doug Stephens. Doug is the Founder of Retail Prophet. He is one of the world’s foremost retail industry futurists whose intellectual work has influenced well-known international retailers, agencies and brands like Walmart, Google, L'Oreal, Disney, BMW, Citibank, and LVMH. Doug is the author of two groundbreaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Reengineering Retail: The Future of Selling in a Post-Digital World (2017). Doug is also the nationally syndicated retail columnist for CBC Radio and sits on multiple corporate and academic advisory boards including the David Sobey Centre for Innovation in Retail & Services at St. Mary’s University. His unique perspectives on retailing, business and consumer behavior have been featured in many of the world’s leading publications and media outlets including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company. I am excited to be speaking with Doug Stephens on the What’s Next! Podcast. THIS EPISODE IS PERFECT FOR… anyone looking to understand the future of retail and what value brands can derive from maintaining storefronts, investing in multi-channel engagement and what disruptions might be right around the corner. TODAY’S MAIN MESSAGE… Doug Stephens breaks down the past, present, and future of retail, and talks bringing metrics and experience into the future to keep stores open. Have we come full circle? Doug thinks so, and he is sharing just how. He also shares his insight on giants like Amazon, why he thinks they are ripe for disruption, the retail experience, how our current metrics are living in the past, and how brick and mortar stores can be your most powerful and measurable media channel. WHAT I LOVE MOST… So often I get asked about the death of retail, so it was really great to get a chance to talk to an expert like Doug who can shed more light on the realities. Running time: 39:01 Subscribe on iTunes  Find Tiffani on social: Facebook Twitter LinkedIn Find Doug on social: Twitter Instagram LinkedIn Doug’s Website: www.retailprophet.com Doug’s Books: The Retail Revival: Re-Imagining Business for the New Age of Consumerism Reengineering Retail: The Future of Selling in a Post-Digital World

Aug 15, 2019 • 36min
How Design Thinking Helped an Olympic Athlete Create Breakthrough Performance and Lean Into His Strength with John Coyle
Olympic medalist & design thinking expert John Coyle shares insights on leveraging strengths in sports, reframing challenges with design thinking, optimizing performance, memory storage's impact on time perception, hero's journey in storytelling, and the transformative power of recognition and gratitude.

Aug 1, 2019 • 34min
Driven by Purpose and Delivering Excellence with Horst Schulze
Welcome to the What's Next! podcast with Tiffani Bova. This week I have the wonderful pleasure of speaking with Horst Schulze. Horst is a legend and leader in the hotel world and his teachings and vision have reshaped the concepts of service and hospitality across industries. His professional life began over 65 years ago as a server's assistant in a German resort town. He’s worked for both Hilton Hotels and the Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983. During his tenure at The Ritz Carlton, he served as President and COO and under his leadership The Ritz Carlton Hotel Company was awarded the prestigious Malcolm Baldrige National Quality Award-twice-making it the first and only hotel company to ever win even one! In 1991, Horst was recognized as "corporate hotelier of the world" by HOTELS Magazine, and in 1995, he was awarded the Ishikawa Medal for his personal contributions to the quality movement. After leaving The Ritz Carlton Hotel Company, Horst went on to found The Capella Hotel Group, a luxury hotel company managing some of the most elite properties worldwide. Today, Horst serves on various boards and acts as a consultant across industries. He is currently completing his seminal book on creating excellence. I am absolutely thrilled to be speaking with Horst Schulze on the What’s Next! Podcast. THIS EPISODE IS PERFECT FOR… anyone looking to be inspired and motivated to generate excellence and work with purpose! TODAY’S MAIN MESSAGE… It is imperative to be driven by purpose. When you are focused on your purpose and providing the best service or product, when you are employee first and customer-centric, and when you strive for excellence above all else, the financial reward will follow. WHAT I LOVE MOST… Horst’s message: excellence wins! I also love his attention to making sure his employees also feel and are driven by purpose. Running time: 34:05 Subscribe on iTunes  Find Tiffani on social: Facebook Twitter LinkedIn Horst’s Book: Excellence Wins!

Jul 18, 2019 • 34min
Doing Good, Embracing Discomfort, and the Final Marketing Frontier with Cindy Gallop
Cindy Gallop shares her 30-year journey in advertising, emphasizing diversity and inclusion. Topics include AI impact on creativity, normalizing sexuality in marketing, embracing uncomfortable conversations, and shaping the future of advertising. The importance of diversity in marketing is explored through 'Make Love Not Porn' and promoting inclusivity.

Jul 4, 2019 • 35min
Growth is a Decision with Daniel Marcos
Welcome to the What's Next! podcast with Tiffani Bova. My guest this week is Daniel Marcos. Daniel is a Co-Founder and the CEO of Gazelles Growth Institute, an online executive education company for C-level executives at fast-growing firms. Daniel is also the Co-Founder of Inflection (Gazelles Mexico division), a keynote speaker and CEO-Coach. Across all these efforts, his goal is to help 1 million entrepreneurs scale their companies faster and with “less drama.” Daniel is also an ambassador for Singularity University in Austin, TX and he co-authored the book Start-Up to Scale-Up. I am thrilled to be speaking with Daniel Marcos on the What’s Next! Podcast! THIS EPISODE IS PERFECT FOR… entrepreneurs interested in starting a company and small and mid-size businesses looking to grow and scale successfully. TODAY’S MAIN MESSAGE… Growth is not easy. It does not come without sacrifice. So, most important when it comes to growth, is reaching the decision to grow, and reaching it after careful consideration. More companies have died from excessive opportunities than the lack thereof, so it behooves leaders and organizations to set their objectives thoughtfully, be disciplined, and scale their mindset adequately. Daniel breaks down the 4 main stages of growth, and the biggest challenges to be found in each. WHAT I LOVE MOST… speaking with anyone who is maniacally focused on growth and can get us thinking critically and intentionally about growth, scaling, and continued success. Running time: 34:33 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn  Find Daniel on social: Twitter Instagram LinkedIn Growth Institute Website: Growth Institute Daniel’s Book: Start-Up to Scale-Up

Jun 20, 2019 • 32min
Fact Versus Fear and Becoming a True Student of Success with Bill Wooditch
The podcast explores embracing failure and fear for growth, overcoming rejection in sales, and building confidence for success. Bill Wooditch shares insights on confronting discomfort, managing emotions, and the importance of a supportive network. The discussion delves into the dynamics of fear, ego, and courage in personal development.

Jun 6, 2019 • 31min
Innovation and Continuous Connection with Christian Terwiesch
Professor Christian Terwiesch discusses innovation, customer engagement, and continuous connection in various industries. Topics include structured innovation tournaments, proactive customer service, building trust, and enhancing patient care through continuous innovation. A thought-provoking conversation with insights on fostering a culture of innovation and staying ahead in today's dynamic business landscape.