What's Next! with Tiffani Bova

Tiffani Bova
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Mar 18, 2021 • 40min

Working Backwards with Former Amazon Executive Colin Bryar

Welcome to the What's Next! podcast with Tiffani Bova. This week I am absolutely thrilled to bring you a special BONUS episode of the What's Next! Podcast, an encore of my LinkedIn Live chat with former Amazon VP Colin Bryar! Colin joined Amazon in 1998–four years after its founding–and spent the next 12 years as part of Amazon's senior leadership team as Amazon grew from a domestic (US-only) seller of books to a global, multi-dimensional powerhouse and innovator. Colin served as a Vice President at Amazon, and for two of his years, he was "Chief of Staff" to Jeff Bezos, AKA "Jeff's shadow", during which he spent each day attending meetings, traveling with, and discussing business and life with Jeff. After Amazon, he and his family relocated to Singapore for two years where Colin served as Chief Operating Officer of e-commerce company RedMart, which was subsequently sold to Alibaba. Colin is co-founder of Working Backwards LLC where he coaches executives at both large and early-stage companies on how to implement the management practices developed at Amazon. Colin holds Bachelor of Science and Master of Engineering degrees in Operations Research from Cornell University. I am so excited to bring you this episode with Colin Bryar on the What's Next! Podcast! THIS EPISODE IS PERFECT FOR… anyone who wants to learn from Jeff Bezos' former "Chief of Staff" at Amazon–whether you are an entrepreneur, a start-up, a midsize business, or a large business, this is a can't miss episode of the What's Next! Podcast! TODAY'S MAIN MESSAGE… In this episode, Colin discusses how you can work backward and toward success! How do you stay customer-focused without becoming customer-obsessed? (What is the difference?) Well, the first thing you have to do is be comfortable discussing failure. If you want to be an inventive company, you have to accept the fact that there will be some mistakes along the way. It's not an experiment if you know it's going to work! You also have to know when to be stubborn and push to innovate, and when you need to move on and try something completely different. Have a long-term mindset, this type of thinking, more often than not, can get you to your end goal faster! Colin is here to answer the questions the What's Next! audience had and share some of the secret sauce that made an organization like Amazon so successful. WHAT I LOVE MOST… This unfiltered access to some of the practices that contributed to one of the largest and most successful organizations in the world! Running time: 39:59 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Find Colin online: Twitter LinkedIn Working Backwards: Insights, Stories, and Secrets from Inside Amazon Book
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Mar 11, 2021 • 31min

Create Greater Empathy and Equality at Work with Kim Scott & Trier Bryant

Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to bring you a special episode of the What's Next! Podcast, an encore of my LinkedIn Live chat on March 9th, 2021 with, friend of the show, Kim Scott and Trier Bryant! Kim is the author of the new book Just Work: Get Sh*t Done Fast & Fair as well as a What's Next! favorite, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity. She is also the co-founder of the company, Radical Candor. Kim was a CEO coach at Dropbox, Qualtrics, and Twitter–among others–and a member of the faculty at Apple University. Trier Bryant is the CPO of Astra, as well as the former Principal CEO at Pathfinder. Trier earned a B.S. in Systems Engineering with a minor in Spanish from the United States Air Force Academy and is a decorated combat veteran, having served seven-years active-duty in the United States Air Force as a Cyber Network Engineer. Kim and Trier have just launched Just Work, the company, and I am thrilled to bring you this conversation on the What's Next! Podcast! THIS EPISODE IS PERFECT FOR… everyone! You don't know what you don't know until you take the time to listen. TODAY'S MAIN MESSAGE… Are you familiar with manipulative insincerity? How about ruinous empathy? Kim Scott is here to break down what these concepts mean, as well as how to adapt radical candor and radical excellence into a remote work environment! How can you continue to care personally and challenge directly when you are navigating a new and more physically isolated environment? Moreover, how do you do it as a woman or woman of color? Trier Bryant joins this episode of the What's Next! Podcast as we highlight the experience of women of color in a professional environment and how we miss red flags and common biases every day. Kim and Trier are here to talk about Just Work, how we create greater empathy, AND how we create greater equity in the workplace. WHAT I LOVE MOST… taking the time to listen and learn while having sometimes uncomfortable conversations. Running time: 31:15 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Find Kim online: Twitter Instagram LinkedIn Facebook Kim's Website Just Work: Get Sh*t Done, Fast & Fair Book Find Trier online: Twitter LinkedIn Just Work: Get Sh*t Done, Fast & Fair Book
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Feb 25, 2021 • 28min

What Happened to Common Sense? Has it Left Planet Earth? with Martin Lindstrom

Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to welcome my friend, Martin Lindstrom, back to the What's Next! Podcast. Martin is the founder and chairman of Lindstrom Company, a global branding & culture transformation firm operating across five continents and in more than 30 countries. TIME Magazine has named Martin one of the "World's 100 Most Influential People," and for three years running, Thinkers50 has selected him to be among the world's top 50 business thinkers. He is the author of seven books including several New York Times bestsellers that have been translated into 60 languages! The Wall-Street Journal praised his book Brand Sense as "one of the five best marketing books ever published," and his book Small Data as "revolutionary." TIME called his book Buyology "a breakthrough in branding." Martin has appeared across media including The New York Times, NPR's "All Things Considered," Marketplace, and on NBC's TODAY Show more than twenty times. He can also be seen in Morgan Spurlock's movie "The Greatest Movie Ever Sold" and on America's Next Top Model. He has delivered keynote addresses to Google, Kraft Heinz, Disney, Amazon, LEGO, Unilever, Hallmark, Adobe, Mattel and the World Economic Forum. I am beyond excited to be speaking with Martin Lindstrom again on the What's Next! Podcast! THIS EPISODE IS PERFECT FOR… leaders and those working under leadership that could benefit from some of Martin's empathy and common sense! TODAY'S MAIN MESSAGE… Martin shares his groundbreaking "Small Data" observations–seemingly insignificant observations he's made and that you can make in people's lives to create innovation and success! It's the motto Martin lives by paying attention to the seemingly insignificant if you really want to make a difference. He also shares some of his powerful new book The Ministry of Common Sense and discusses how we can help common sense find its way back down to planet earth… Sometimes you need another perspective–a more empathetic, small data perspective–to be able to see the commonsense solution. Martin is here to give you that perspective so that you too can start seeing the world from the inside out. WHAT I LOVE MOST… Martin's wonderful storytelling ability and how he shares important lessons in the most fun and engaging way! Running time: 27:44 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Find Martin online: Twitter Instagram LinkedIn Facebook YouTube Martin's Website The Ministry of Common Sense Book
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Feb 18, 2021 • 34min

Mastering the New Marketing Mindset for Tomorrow's Consumers with Raja Rajamannar

Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to be bringing you our seventh What's Next! BONUS Episode with Raja Rajamannar! For this special episode, I'm sharing my February, 12th LinkedIn Live chat with the Chief Marketing & Communications Officer for Mastercard, and President of the company's healthcare business. Raja joined Mastercard in 2013, bringing with him more than 25 years of experience as a global executive, managing large P&Ls and driving business transformation across multiple industries and geographies. Raja served as Chief Transformation Officer of the health insurance firm Anthem (formerly WellPoint). He helped craft the company's new business direction and strategy, managed its $11 billion Medicare Advantage business, and led large M&A initiatives for the company. Prior to that, he also served as Chief Innovation & Marketing Officer and Chief Executive of International Operations at Humana. Raja is consistently recognized globally as a highly innovative and transformational leader with a deep expertise in Marketing, Data, and Digital technologies. Some of his recent accolades include: Global Marketer of the Year award by the World Federation of Advertisers, top 5 "World's Most Influential CMOs" by Forbes, top 10 "World's Most Innovative CMOs" by Business Insider, and inductee to The CMO Club Hall of Fame. He has also been recognized as one of AdWeek's most tech-savvy CMOs. He recently assumed the honorary role of President of the World Federation of Advertisers. Raja has also been recognized by ANA Educational Foundation as the Marketer of the Year in 2019. THIS EPISODE IS PERFECT FOR… anyone developing a career in marketing, anyone seeking to understand how rapidly marketing is evolving, and anyone wanting to know how to get ready for this dramatic shift. TODAY'S MAIN MESSAGE… Raja shares his own journey as well as his insight on how technology has continually evolved in the last several decades and how marketing has had to change with it, evolving through four significant stages. What happens next in the fifth stage, or Fifth Paradigm as he puts it, will not be an evolution, but a revolution. Almost everything about how marketing is done today, including the very notion of a brand itself, will require a complete re-imagination. Raja shares the forward-thinking ways all businesses must rethink their entire marketing landscape to remain relevant and be successful. WHAT I LOVE MOST… Raja's assertion that trust will be one of the biggest differentiators between brands, and that the key to trust will be to demonstrate your purpose and belief in it, and then boldly and consistently act with purpose to earn that trust! Running time: 33:47 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Instagram Find Raja online: LinkedIn Twitter Instagram Quantum Marketing Book
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Feb 11, 2021 • 28min

Being Intentional About Your Career with Mark A. Herschberg

Welcome to the What's Next! podcast with Tiffani Bova. This week I am excited to welcome Mark A. Herschberg to the What's Next! Podcast. Mark is the author of The Career Toolkit, Essential Skills for Success That No One Taught You. From tracking criminals and terrorists on the dark web to creating marketplaces and new authentication systems, Mark has spent his career launching and developing new ventures at startups and Fortune 500s and in academia. He helped to start the Undergraduate Practice Opportunities Program, dubbed MIT's "career success accelerator," where he teaches annually. At MIT, he received a B.S. in physics, a B.S. in electrical engineering & computer science, and a M.Eng. in electrical engineering & computer science, focusing on cryptography. At Harvard Business School, Mark helped create a platform used to teach finance at prominent business schools. He also works with many non-profits, including Techie Youth and Plant A Million Corals. He was one of the top-ranked ballroom dancers in the country and now lives in New York City, where he is known for his social gatherings, including his annual Halloween party, as well as his diverse cufflink collection. I am thrilled to be speaking with Mark A. Herschberg on the What's Next! Podcast! THIS EPISODE IS PERFECT FOR… young people starting out in their careers, leaders managing others, career veterans looking for some direction in 2021, and anyone looking for some tools to move forward successfully! TODAY'S MAIN MESSAGE… A career goes beyond just being your job. A career is your overall plan for where you want to be spending a good portion of your life, not just now but in the future! Moreover, the only way to get there, to reach that elusive life goal, is to be intentional and set forth a career plan. This doesn't mean anything is guaranteed, and this doesn't mean your plans are set in stone, but you need to have clear goals if you want to get somewhere. Plans may be worthless, but planning is everything! Now, a career plan does not begin with "I want x, y, or z job," it begins with a few key questions about your life, and Mark is here to break it down for us and get us planning for success. He is also here to make sure that we can adjust for success and update that plan too! WHAT I LOVE MOST… Learning groups are a wonderful idea and I'd love to hear from you on LinkedIn or Twitter about your own learning groups and ideas for them! Running time: 28:25 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Find Mark online: Twitter Facebook Instagram LinkedIn The Career Toolkit Website The Career Toolkit Book
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Jan 28, 2021 • 28min

The End of Jobs: Reskilling for the Future with Jeff Wald

Welcome to the What's Next! podcast with Tiffani Bova. This week I am excited to welcome Jeff Wald to the What's Next! Podcast. Jeff is the Founder of Work Market, an enterprise software platform that enables companies to manage freelancers (acquired by ADP). Jeff has founded several other technology companies, including Spinback, a social sharing platform (eventually purchased by salesforce.com). Jeff began his career in finance, serving as Managing Director at activist hedge fund Barington Capital Group, a Vice President at venture capital firm GlenRock and various roles in the M&A Group at JP Morgan. He is an active angel investor and startup advisor, as well as serving on numerous public and private Boards of Directors. He also formerly served as an officer in the Auxiliary Unit of the New York Police Department and is the author of The Birthday Rules and The End of Jobs: The Rise of On-Demand Workers and Agile Corporations. Jeff frequently speaks at conferences and in media on startups and labor issues. I am absolutely thrilled to be speaking with Mathew Pollard on the What's Next! Podcast! THIS EPISODE IS PERFECT FOR… freelancers, part-timers, full-time workers, temp workers, managers, leaders, and parents! TODAY'S MAIN MESSAGE… Jeff drives home the undeniable importance of being a life-long learner because every worker–whether you are a freelancer, a part-timer, a full-time worker, a temp, a company-person–is going to be constantly needing to reinvent themselves, reskill, and up-skill as they move forward. When we introduce the compounding problem of automation and rapidly improving robotics and VR, the need to stay competitive and flexible is more apparent than ever. It is not all doom and gloom however, emerging and advancing technologies also provide more varied and effective solutions than ever before to help the workforce reskill and upskill, but you have to be ready and open. Your learning journey begins the second you leave the traditional school system–you don't learn a skill and move into a lifelong career anymore. Now, your job is to continue to learn, and relearn, and adapt as you move through your professional life and the world developing around you. Now, how do you navigate that? How do young people navigate that? That's the big question Jeff wants to talk about... WHAT I LOVE MOST… Talking about the future, whether it's setting our kids up for a healthy and successful life as they grow and develop in a world with rapidly advancing technology and all of its new and unestablished rules, or preparing ourselves for the future of work as a result of rapidly advancing technology. Running time: 28:19 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Find Jeff on social: Twitter LinkedIn Jeff's Website The Birthday Rules Book The End of Jobs Book
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Jan 21, 2021 • 46min

Excellence Now: It's All About the Human Stuff with Tom Peters

Welcome to the What's Next! podcast with Tiffani Bova. This week I am beyond thrilled to be bringing you our sixth What's Next! BONUS Episode with the Tom Peters (a second-time What's Next! Guest)! For this special episode, I'm sharing my January, 14th LinkedIn Live chat with the "Red Bull of Management Thinkers" as we discuss excellence. Tom Peters is the co-author of In Search of Excellence—the book that changed the way the world does business and often tagged as the best business book ever. Seventeen books and thirty-five years later, Tom is still at the forefront of the "management guru industry" he single-handedly invented. As CNN said, "While most business gurus milk the same mantra for all it's worth, the one-man brand called Tom Peters is still reinventing himself." His most recent effort is The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last (Vintage, 2018). Tom's bedrock belief: "Execution is strategy—it's all about the people and the doing, not the talking and the theory." In November 2017, Tom received the Thinkers50 Lifetime Achievement Award. (Effectively, all of Tom's written and spoken material covering the last 15+ years is available—free to download—at tompeters.com and excellencenow.com and his Udemy course is now available here!) THIS EPISODE IS PERFECT FOR… leaders, managers, self-starters, men, women, and anyone in search of excellence! TODAY'S MAIN MESSAGE… In a time of great turmoil where leadership and excellence have come into greater focus, Tom Peters is here to help us navigate the implications of this time on the rest of our professional careers. The way you behave towards your fellow human beings–particularly towards those for whom you are responsible–is the very definition of your professional life and legacy. This is a time for thoughtfulness, caring, patience, and understanding–and the world past-COVID should be as well. Another point Tom would love to drive home in this episode is the undeniable advantage having women in positions of leadership can afford your organization and your bottom line. Tom shares his wealth of experience, his wonderful insight, and answers some of the What's Next! audience's burning questions live on the line. WHAT I LOVE MOST… Tom's unstoppable energy, humility, and compassion, and how he fearlessly spreads his message of leadership steeped in humanity. Running time: 45:45 Subscribe on iTunes And check out the video of our live chat here! Find Tiffani on social: Facebook Twitter LinkedIn Instagram Find Tom online: LinkedIn Twitter And be sure to check out my first episode with Tom! Excellence Now and Tom's Other Books Tom's Udemy Course
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Jan 14, 2021 • 29min

The Introvert's Edge: Leveraging Your Inherent Advantage with Matthew Pollard

Welcome to the What's Next! podcast with Tiffani Bova. This week I am excited to welcome Matthew Pollard to the What's Next! Podcast. Matthew is responsible for five multi-million-dollar business success stories (all before the age of 30). Forbes calls him "the real deal," Global Gurus lists him as a Top 30 Sales Professional, Top Sales World Magazine named him a Top 50 Speaker, and BigSpeak lists him as an international Top 10 Sales Trainer. He's also the bestselling author of The Introvert's Edge, which hit the Amazon charts as the 8th Most-Sold Book of the Week, appears on HubSpot's list of the "Most Highly-Rated Sales Books of All Time," and was selected by BookAuthority as the #2 "Best Introvert Book of All Time." His soon-to-be-released second book, The Introvert's Edge to Networking, has already received endorsements from Harvard, Princeton, Neil Patel, Michael Gerber, Dr. Ivan Misner, and Marshall Goldsmith. I am absolutely thrilled to be speaking with Matthew Pollard on the What's Next! Podcast! THIS EPISODE IS PERFECT FOR… introverts in sales, introverts looking to transition into sales, leaders who lead introverted team members, and introverts stepping into leadership roles. TODAY'S MAIN MESSAGE… Matthew's humble beginnings, the adversities he's faced, and his own epic rise to success show that anyone, with the right motivation and the right strategies, can achieve anything they set their mind to. He breaks down what we perceive as the "divide" between introverts and extroverts, where they draw their energy from, common misconceptions, and the true power of an "introverted seller." So, how should introverts operate? How should introverts prepare? Matthew has got you covered! WHAT I LOVE MOST… Leaning into your introversion as a superpower and being more effective! Running time: 28:32 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Find Matthew on social: Twitter LinkedIn Facebook Instagram YouTube The Introvert's Edge Book
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Dec 31, 2020 • 32min

Consulting Success and Success in Consulting with Michael Zipursky

Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to welcome Michael Zipursky to the What's Next! Podcast. Michael is the CEO of Consulting Success and Coach to Consultants. He has advised organizations like Financial Times, Dow Jones, RBC, and helped Panasonic launch new products into global markets. He's also helped over 450 consultants from around the world in over 75 industries add 6 and 7 figures to their annual revenues. Michael is also the author of the Amazon Best Sellers: ACT NOW: How successful consultants thrive during chaos and uncertainty, The Elite Consulting Mind and Consulting Success. THIS EPISODE IS PERFECT FOR… consultants seeking a more successful outcome, those making the transition to consulting, and even those just considering making the transition to consulting. TODAY'S MAIN MESSAGE… This is a great time to introduce Michael's experience in building confidence around something you are passionate about, finding clients, and identifying your ideal business model. He shares his and his clients' success in consulting, the power of asking the right questions, and also breaks down the different consulting models and business models you might consider and some ways to act now and see success later. If you've been considering making the transition to consulting, this is the episode for you! WHAT I LOVE MOST… That I can share some great insight with all of those in my network who are considering making the transition to consulting and working for themselves. Running time: 31:55 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Find Michael on social: Twitter LinkedIn Facebook YouTube ConsultingSuccess You can get Michael's Free 47-Page Consulting Blueprint
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Dec 17, 2020 • 30min

Adjusting to the Future with Empathetic Leadership with Doug Dennerline

Welcome to the What's Next! podcast with Tiffani Bova. This week I am excited to welcome Doug Dennerline to the show. Doug began his technology career as an HP sales representative in the San Francisco Bay Area. He moved from there to 3Com where he held numerous leadership positions across 10 years. After transitioning to Cisco, Doug became the General Manager of Cisco WebEx and SVP/GM of the collaboration software group post the acquisition of WebEx. He spent 11 years at Cisco Systems and was responsible for running the 6000+ person enterprise sales organization, and growing their revenue to $9.5B. Since then, Doug served as the CEO of Alfresco for over 5 years, and is now the CEO of Betterworks where they seek to create organizational unity that also delivers results. I am absolutely thrilled to be speaking with Doug Dennerline on the What's Next! Podcast! THIS EPISODE IS PERFECT FOR… leaders struggling to lead their teams during this unprecedented time and team members feeling burned out and looking for ways to improve morale, productivity, and work-from-home practices. TODAY'S MAIN MESSAGE… Doug shares his own experience tackling COVID-19 and the transition to work-from-home as a leader at a Silicon Valley tech company. He breaks down some of the lessons he and his team have learned, some video conferencing best practices, addressing work-life balance when everything is "from home," and how he believes this transition has affected the future of work forever. Doug is a proponent of leading with empathy, putting employee safety first, and productivity increases as a result of enthusiastic efficient uses of remote conferencing and project management tools. Doug also affirms that finding the best team won't be limited by geography anymore, moving forward it'll be about doing the best with, and for, the best teams possible as we find ways to work efficiently with remote tools in a healthy and sustainable way. That's Doug's goal at Betterworks, where he and his team seek to create organizational unity that also delivers results. WHAT I LOVE MOST… The real-time, frontline insights into how leaders are responding during this time to keep their people safe, keep their well-being front and center, and how leaders like Doug are adjusting their goals and metrics to reflect the world we are living in. Running time: 29:42 Subscribe on iTunes Find Tiffani on social: Facebook Twitter LinkedIn Find Doug on social: Twitter LinkedIn Betterworks

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