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Driven by Data: The Podcast

Latest episodes

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Jul 9, 2024 • 47min

S4 | Ep 36 | The Delineation Between Business and Technology with Chris Daniels, Chief Data Officer (Corporate Bank) at Deutsche Bank

In Episode 36, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Chris Daniels, Chief Data Officer (Corporate Bank) at Deutsche Bank, where they discuss the delineation between business and technology, which includes;Why organisations haven’t put data as a first-order citizen historically Avoiding unnecessary transformation of our data Finding good, opportunistic data science use cases within sales and product teams Why the things we built 18 months ago we’d never dream of building today Having the right conditions for success as a CDO Why you’ll never have an enduring model that is right for all situations at all times The move from centralised to distributed structures to align with product lines Why extreme centralisation doesn’t work Making data everyone’s problem Why where data is homed in an organisation can matterWhy to be successful it has to be a topic of importance at the board/exco levelWhere it sits is irrelevant if it isn’t a topic of importance at that level The importance of creating a common purpose Why reporting lines should matter to D&A professionals if they want to growWhy you need to be both business and technology literate to succeed as a D&A teamHow the lines are blurring between business and tech The importance of cross-functional teamsWhy automation is increasing the need for better technology expertise and focus The importance of real-time observability Upskilling as someone from a non-technology background Why industry events are a necessity for learning Why process reengineering will be a key to success in a rapidly evolving world The importance of AI literacy at the exec level so they can reshape their thinking Not believing in data strategies The importance of explainability Why it’s necessary to think beyond the first-wave of GenAI possibilitiesThanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
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Jul 2, 2024 • 55min

S4 | Ep 35 | Turning Sponsorship into Data Management Success with Rupal Sumaria, Head of Data Management at ASOS

In Episode 35, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Rupal Sumaria, Head of Data Management at ASOS, where they discuss how to obtain buy-in and sponsorship for data management, which includes;Ending up in Data Governance by accident Rebranding from Data Governance to Data Management The recognition that Data Management can support Why repetition, persistence and resilience are the key to driving buy-in and sponsorship Using different content and analogies to communicate with different teams The importance of getting into as many meetings as possibleUsing a variety of different mediums to communicate with your business teams Why data management success requires a fundamental mindset shift for the entire organisation  Communication differences between business teams and executives Why the perception of legacy organisations versus digital natives isn’t always accurate Prioritising which data management use cases to tackle first  Why willing partners are critical and how you identify themWhy people skills are so critical when working in data managementHow personality can take you a long way Why the perception of job titles can make a difference Balancing quick wins with long-term strategic initiatives The role of technology and tooling in data governance Why data discoverability is a critical component to successThe importance of retaining and sharing company knowledge The differences between data governance and AI governance How GenAI will impact data governance   Thanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
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Jun 25, 2024 • 50min

S4 | Ep 34 | Building a High Performance D&A Culture with Peter Laflin, (CDO) Director of Data & Analytics at Morrisons

In Episode 34, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Peter Laflin, Director of Data Analytics at Morrisons, where they discuss how to build a high-performance Data & Analytics team that is laser-focused on value and impact, which includes;The distinction between a ‘Head of’ and CDO role Why value has become a buzzwordWhy value has to be embodied culturally to be attained Why the role of a D&A team is to help their business sell more Translating technical work into business benefits The mindset shift required to get your D&A team talking in business speakThe relationship between the team you build and the success you’ll have Recruiting to build a cohesive team Why ICs often struggle to cope once promoted into management Why the language of the business has to be spoken internally within the D&A team Why your team always need to know why they’re doing something The importance of having a very clear vision of the direction you're heading Being really clear on the problem you’re trying to solve Why many D&A teams are driven by the wrong things The role of business leadership in defining our D&A direction Why you should focus on the customer and the value will follow Building a business culture into a D&A team The art of explaining very complex topics in very simple languageEmbracing neurodiversity for success Practical tips for creating a truly inclusive environment Thanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
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Jun 18, 2024 • 47min

S4 | Ep 33 | The CIO & CDO Debate; The View From the Other Side with Steve Janoo, Chief Data & Analytics Officer at Diageo

In Episode 33, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Steve Janoo, Chief Data and Analytics Officer at Diageo, where they discuss the debate around CIO and CDO relationship and reporting lines, due to Steve’s background as a former Global CIO to get an alternative view, which includes;Reporting lines and why they shouldn’t matter The challenge of perception Why the status of the technology function plays a major part Why wherever you sit it’s only ever about the business strategy and outcomes How the conversation differs between CDAO and CIO versus other business leaders Why the CIO and CDAO should work together to create common ground Why there is too much for one person to take ownership and accountability across Digital and Data Why the CIO is often in the boardroom and the CDAO isn’tThe lack of understanding of the CDAO role at the exec level Why the lack of standardisation confuses executives Landing your message in the boardroom if you’re not in the boardroom How not all digital and data exec conversations don’t take place in the boardroom Why you have to find your medium to land your messages you need to land Why the CDAO needs to be empowered to build on top of existing technology platforms What the perception of D&A actually is in the boardroom  Demonstrating the value you deliver Why incremental value is a must to balance investment and ROIWhy flexibility, speed and agility are value drivers in modern-day business Why executives are still bought into the fact that data adds value Why the transformational nature of the CDAO role drives the challenges around tenure What a good CIO & CDO relationship looks likeMaking the transition from CIO to CDAOWhy the CDAO is the best person to be accountable for GenAIThanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
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Jun 11, 2024 • 49min

S4 | Ep 32 | PANEL DISCUSSION: Transforming A Data Culture with Admiral Group, AXA, Heineken and Lloyds Banking Group

In Episode 32, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom hosts a panel discussion alongside; Hannah Davies, Head of Data Culture & Excellence at Admiral GroupJosh Cunningham, Group Head of Data Culture at Lloyds Banking GroupCali Wood, Head of Data Strategy and Culture at AXA Sandra Oudshoff (who was the Global Analytics Engagement Lead at Heineken at the time of recording) Where they discuss how Data Culture teams are transforming organisations in 2024, which includes;Why Data Culture is more than just training The relationship between being 'data-driven' and failureThe importance of people and trust to improve competency and capability Why it’s important to break the notion of culture down by target audienceWhy data culture is everyone’s jobThe importance of having dedicated roles to drive data cultural initiatives Why culture is important to make better decisions that drive business value The different types of data culture initiatives that these organisations are deliveringBattling against ‘the taught’ fear of data Differences in upskilling when catering for D&A colleagues and business stakeholders The importance of upskilling the executive teamUsing different mediums and methods of communication to highlight the value being realisedMeasuring how good your data culture is and the value of your culture initiatives The impact that data culture has on the value generated The importance of tracking and measuring engagement Understanding your data maturity and having a maturity roadmap The relationship between culture and valueTailoring culture initiatives to different personasThe relationship between self-service and data culture The major roadblocks/challenges you may face The  impact that GenAI will have on data culture/literacy initiatives Key advice for any organisation that is just about to embark upon its Data Cultura journeyMaking these initiatives mandatory or optional Making data sexy and fun Thanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
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Jun 4, 2024 • 52min

S4 | Ep 31 | Data Evangelism; Selling the North Star with Justin Windle, Head of Data Oversight at First Citizens Bank

In Episode 31, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Justin Windle, Head of Data Oversight at First Citizens Bank, where they discuss the purpose of data evangelism and how to set the north-star and sell the value, which includes;Setting your north star Operating in a buzzword-heavy industry Understanding your purpose and where you’re heading Setting a North star in the absence of a data strategyWhy too many D&A journeys purely tactical  Why your D&A strategy may change but your north star shouldn’tWhy value is the “why”?Why your communication around the north-star should be different for different audiences Why you should brand your data organisation internally The progression of the Data Leader Moving from reactive to value-driven Building to deliver value quickly but also towards your visionThe disparity between average tenure and average roadmap The need for having different CDOs at different stages of the journey Tying value to your north-star Creating advocates across your organisation How 99% of organisations are not sold on the value of dataWhy the primary role of the CDO is to be evangelist The importance of learning to craft the D&A message to the different business functions Why you have to sell the benefits and get people excited Why the last thing you should do is talk about data Why you should give people bragging rights Why you should never build your North Star on a business case Why value and valuable are 2 different things The relationship between culture and evangelism Why you may be struggling to build a data culture Getting the business stakeholders to help define the north-starWhy people are the major roadblock to reaching a north-starWhy it’s easier to sell D&A to executivesEvangelism will help change the incorrect perception of the industry Why most companies don’t understand what the role of the Data Leader isThanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
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May 28, 2024 • 1h 2min

S4 | Ep 30 | Managing Perceptions; from Real World Experiences with Sol Rashidi, Former Chief Data, Analytics & AI Officer at Various Fortune 100 Organisations

Former Chief Data, Analytics & AI Officer Sol Rashidi discusses challenges in the Data & Analytics industry, importance of perception, translating tech for stakeholders, creating value as a Data Leader, effective communication strategies, and quantifying the impact of data analytics work.
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May 21, 2024 • 54min

S4 | Ep 29 | Balancing Commercial Value with Responsible and Ethical Data & AI Products with Evie Dineva, Group Head of Data Engineering & Data Science at Gymshark

In Episode 29, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Evie Dineva, Group Head of Data Engineering & Data Science at Gymshark, where they discuss how to balance delivering commercial value through data, analytics and AI products responsibly and ethically, which includes;Being driven by the purpose of improving business performanceArticulating the commercial value of what Data & Analytics teams doThe importance of supporting people to be better at what they doWorking for a brand as big and prominent as GymsharkThe importance of being in an environment where company values are visibleCommon pitfalls as to why organisations fail to deliver commercial value with data Focusing on the why and not the how The importance of understanding your vision Why success is largely down to building strong relationshipsWhat good business partnering looks likeThe differences between tactical versus commercial business partnering Being advocated for and championed without having to be in the roomWhy the strategic initiatives often hold the bigger commercial gainsDefining the measure of success before you define the solutionThe rise of Data & AI products and the difference it’s created Balancing the pursuit of commercial value with building responsible and ethical data & AI productsThe risks of neglecting ethical considerations Where accountability lies with humans and artificial intelligenceThe importance of humans in the loopThe relationship between risk and literacy The relationship between authentic leadership and ethics Thanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
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May 14, 2024 • 58min

S4 | Ep 28 | Designing and Implementing the Correct Data Operating Model with Pete Youngs, Managing Partner at Ortecha

Pete Youngs, Managing Partner at Ortecha, dives into the intricacies of data operating models. He emphasizes their importance over data strategies, citing chaos in organizations lacking a model. Youngs discusses the difference between operating models and team structures and highlights why people are the most crucial element. He also explores trends like centralized versus decentralized models and the need for adaptability in the face of generative AI. Key insights include measuring success through clear metrics and fostering an organizational data culture for effective implementation.
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May 7, 2024 • 51min

S4 | Ep 27 | Building a Group Data Function to Support Multiple Operating Brands with Tom Betts, Group Data Director at Kingfisher Plc

In Episode 27, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Tom Betts, Group Data Director at Kingfisher Plc , where they discuss the complexities, challenges and opportunities of building a centralised data function at a group level to support multiple operating brands, which includes;His journey from DJ to Travel Agent to CDO Studying Artificial Intelligence in the early 2000sOrganising a centralised data domain to serve a multi-brand business Being the first data leader at group level The benefits and challenges of starting from a blank canvasThe challenge of attracting talent as a group company that people haven't heard ofBuilding a data-led customer experience as a pillar of a corporate strategyDeciding which capabilities sit within the operating companies versus what is centralised at the group level  Working out where the biggest opportunities lie across multiple brands Adopting different ways of working within different teams The importance of meeting each operating company where they are and not having a group approach to everything Dealing with different; cultures, literacy, adoption and maturity across the different brands The core use cases that are scalable and reusable across different operating companies  Building an orchestration framework for Generative AI tools Using gamification as a tool for education and upskilling The benefits of building working prototypes to drive buy-in and adoption Building a customer-facing generative AI solution Understanding and mitigating the risks of a customer-facing GenAi solution Considering the risks of inaction Why you’ll always learn more from just doingWhy the role of Chief AI Officer is not needed in isolation Why it’s important to have teams that are delivering DS/AI solutions to go as end-to-end as possible in a cross-functional way Why it’s faster to build things than it is to leverage what has been built Thanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.

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