The SupplyChainBrain Podcast

Jeffrey Luft, a Portfolio Development Executive at Siemens Digital Logistics, dives into maximizing ROI from supply chain technology investments. He discusses essential factors for justifying these investments and the importance of cross-departmental collaboration. Luft highlights strategies for identifying technology gaps and emphasizes effective stakeholder involvement, particularly from the Chief Supply Chain Officer and CFO. He also covers the evolution of affordability in tech solutions for smaller businesses, stressing the need for data security in cloud environments.

The future of procurement lies with artificial intelligence — and big changes are coming.

In this discussion, Alexander Chencher, Head of Supply Chain Excellence at Siemens Smart Infrastructure, shares his expertise in transforming supply chains from merely resilient to truly robust. He highlights the importance of proactive strategies to thrive during challenges, illustrated with insights from the COVID-19 pandemic. Chencher emphasizes building trust through data and enhancing communication for adaptability. He also discusses how digital integration can significantly improve supply chain efficiency, making collaboration a key to success.

Magesh Karthik Krishnamurti, a supply chain practice principal at Cognizant, explores how AI is revolutionizing supply chain orchestration. He discusses the evolution from traditional planning to real-time management, emphasizing the role of AI in enhancing decision-making with predictive and prescriptive analytics. Magesh highlights challenges in AI integration, such as data quality and workforce resistance, while showcasing opportunities for efficiency gains in operations and supplier negotiations. The conversation provides a glimpse into a future where AI transforms supply chain management.

The omnichannel has been with us for a long time. But does that mean that retailers are truly “channel-agnostic”?

Understand quantum physics? Neither do we. But you might be able to grasp quantum computing.

Jonathan Egan, CEO of Fabcast Solutions, shares his insights on the strategic shift from China to Mexico for contract manufacturing. He discusses the benefits of nearshoring, including cost savings on energy and labor. Egan recounts the challenges of establishing a new facility, addressing infrastructure issues, and navigating tariff changes. He emphasizes the reliability of Mexico's workforce and the evolving industrial landscape, particularly in the Bajio region. Egan highlights the importance of local talent in ensuring a smooth transition and successful operations.

Is India on the verge of eclipsing China as a global manufacturing powerhouse?

David Morin, Chief Customer Officer at Narvar, dives into the staggering $101 billion problem of consumer return fraud impacting e-commerce. He discusses the thin line retailers must walk between preventing fraud and preserving customer satisfaction. Innovative solutions like boxless returns and advanced loyalty programs are highlighted as strategies to improve the experience while combating fraud. Morin also emphasizes the role of technology and personalized customer data in navigating this complex issue, making it a must-listen for retail professionals.

Automation promises to bring huge rewards to the modern-day warehouse. But doing it right is no simple task.