The SupplyChainBrain Podcast

The omnichannel has been with us for a long time. But does that mean that retailers are truly “channel-agnostic”?

Understand quantum physics? Neither do we. But you might be able to grasp quantum computing.

Jonathan Egan, CEO of Fabcast Solutions, shares his insights on the strategic shift from China to Mexico for contract manufacturing. He discusses the benefits of nearshoring, including cost savings on energy and labor. Egan recounts the challenges of establishing a new facility, addressing infrastructure issues, and navigating tariff changes. He emphasizes the reliability of Mexico's workforce and the evolving industrial landscape, particularly in the Bajio region. Egan highlights the importance of local talent in ensuring a smooth transition and successful operations.

Is India on the verge of eclipsing China as a global manufacturing powerhouse?

David Morin, Chief Customer Officer at Narvar, dives into the staggering $101 billion problem of consumer return fraud impacting e-commerce. He discusses the thin line retailers must walk between preventing fraud and preserving customer satisfaction. Innovative solutions like boxless returns and advanced loyalty programs are highlighted as strategies to improve the experience while combating fraud. Morin also emphasizes the role of technology and personalized customer data in navigating this complex issue, making it a must-listen for retail professionals.

Automation promises to bring huge rewards to the modern-day warehouse. But doing it right is no simple task.

How does the world’s largest retailer protect itself against a slew of supply chain disruptions?

Call smaller warehouses finally afford the automation they need to complete with larger operators?

In an uncertain economy, how are small to medium-sized businesses tackling the challenge of inventory management?

Smaller warehouses are gaining access to automation, leveling the playing field with larger operators. The impact of robotics on worker morale and efficiency creates a complex interaction between technology and human labor. While automation raises concerns, it also has the potential to create new roles and enhance worker engagement through gamification and augmented reality. The aging workforce presents unique challenges, yet automation can empower workers to take on more creative tasks, blending human insight with technological advancements.