
Build It. They'll Come.
Candid interviews with successful Self-starters. On Build It. They'll Come, you'll hear from some amazing Australian entrepreneurs who bet big to build great businesses. Journalist Helen Dalley interviews business innovators and visionaries on how they turned their lightbulb idea into a viable, sustainable enterprise.
This podcast is about the human face behind taking a simple idea and turning it into a business or movement. It's the beating heart behind what it takes to build an empire, from concept to execution, and how they actually achieve it. Fuelled by blind faith and hard slog, how they transform their dream idea into concrete reality.
Latest episodes

Apr 10, 2022 • 26min
Part 2, Ultra Violette: why selling online saved Bec Jefferd & Ava Chandler-Matthews’ bacon; but how selling on beauty retailer Sephora’s shelves will take the hip Aussie sunscreen to 17 new global markets
The hip, all Australian-made Ultra Violette sunscreen had only been going a short while when the Covid pandemic struck. After initial panic and quickly testing disaster scenarios, Bec and Ava realised they needed to junk them, and step back on the accelerator! Fast-growing online sales in skin and suncare showed these founders they would flourish through Covid if they could stay nimble and lean. The endless Melbourne lockdowns, they say, made them and everyone else resilient. So what happened to their international expansion plans; and how do they make their partnership-- business marriage they call it-- work? Well, take a listen to Part 2 of our chat with dynamic duo who created and founded Ultra Violette Bec Jefferd and Ava Chandler-Matthews.See omnystudio.com/listener for privacy information.

Apr 3, 2022 • 30min
Ultra Violette: Ava Chandler-Matthews & Bec Jefferd create a hip Aussie sunscreen brand that builds keen young customers who love skincare & sun protection in the 1 tube
So why do two young women, both with great jobs in the beauty industry, toss all that certainty & stability away, and put everything on the line (including re-mortgaging the house!) to back themselves into a startup? Particularly when the all Aussie-made sunscreen product they create will have to compete in a super crowded sector, where mass-market products fly off supermarket and chemist shelves. Are they crazy brave? Delusional? What’s going on? Well, take a listen to Part 1 of our chat with young entrepreneurs Ava Chandler-Matthews and Bec Jefferd, the creators, founders and owners of Ultra Violette, which now has its sights set firmly on conquering international markets, talk about the why and how they did it.See omnystudio.com/listener for privacy information.

Mar 20, 2022 • 26min
Ethical Partners Funds Management: Part 2, Secrets of Matt Nacard & Nathan Parkin’s stock & sector picks, based on achieving returns and ethical principles.
The investing landscape has changed so dramatically in just the past few years, where discussion and action around ESG now dominates all boardroom and company leadership discussions. Ethical Partners Funds Management founders Matt Nacard and Nathan Parkin were ahead of the game on this trend, having built their Ethical Partners Funds Management boutique firm, from scratch 3 and a half years ago, to the point where it now has almost $3.5 Billion in Funds Under Management, precisely because of its laudable twin foundations of achieving above-market returns for their investors, but equally important, making genuine ethical investing decisions. In Part 2 the dynamic duo discuss the wider investing landscape, how they pick their portfolio, and what sectors and stocks they like supporting at the moment on the ASX. They also reveal what’s important when starting a fin services wealth business in an already crowded market. Hope you enjoy!See omnystudio.com/listener for privacy information.

Mar 13, 2022 • 42min
Ethical Partners Funds Management: How Matt Nacard & Nathan Parkin make strong returns for investors, but with genuine ethical investing principles at the core.
How Ethical Partners’ founders Matt Nacard and Nathan Parkin built their funds management business on the laudable twin foundations of achieving above-market returns for their investors, but equally important, making genuine ethical investing decisions – be they around climate change mitigation, modern slavery elimination in supply chains, products that don’t harm. After family trips to poor villages in Cambodia awakened their urge to do something practical to alleviate poverty, they raised money to build maternity clinics and local school there. That experience was the germ of their business startup idea. In Part 1, how these two former senior executives at respectively Macquarie Bank and Perpetual, backed themselves and went out on their own. And from a standing start barely 3 and a half years ago, they’ve built Ethical Partners into a boutique ethical investment powerhouse, with almost $3.5 Billion now in Funds Under Management.See omnystudio.com/listener for privacy information.

Feb 27, 2022 • 25min
HotDoc: Dr Ben Hurst puts Patient experience at heart of everything; why venture capital’s critical; where chess & Tolstoy fit in!
Dr Ben Hurst loved the huge numbers of younger people who increasingly engaged with HotDoc online, at the height of the Covid testing & booking vaccinations. But madly chasing new patients is not his core motivation. Improving the patient experience is! And being a former practicing doctor means Ben Hurst puts patients front and centre of HotDoc’s culture and growth. How the online platform more easily allows patients to interact with their doctors, with a few mouse clicks, rather than endless phone calls, is his team’s reason to go to work every day. HotDoc has now expanded to 110 full-time employees, with revenue around $19million a year. So what’s his secret sauce, and where do chess and Tolstoy fit into his business picture? Well, take a listen to Part 2 of my chat with Dr Ben Hurst.See omnystudio.com/listener for privacy information.

Feb 20, 2022 • 27min
HotDoc: Dr Ben Hurst revolutionises patient/doctor experience, building online booking platform for medical appointments. How COVID made it soar.
Working as a young medico in a Melbourne maximum security prison, Dr Ben Hurst realised that perhaps one-on-one healthcare doesn’t necessarily help the most people manage their health problems, nor did it give him the creativity he desired. But it wasn’t until he was sitting with friends in a bar in New York city, that his lightbulb idea struck him: he heard about a novel business in the US, enabling patients to make online appointments. That simple nugget of an idea that a patient could have access to a doctor’s schedule, that Ben Hurst says, just blew up his mind. He became obsessed by the possibilities of the idea, and set about making it happen in Australia. In 2012, he founded HotDoc, an e-health software platform giving patients the ability to book medical appointments with mainly, GP’s. 10 years on, his startup HotDoc links patients to almost 20,000 GP’s in Australia, all at the click of a few buttons. To date he’s raised around $20mill from Venture Capital supporters like AirTree Ventures. In Part 1 of our chat, hear how the COVID pandemic became an extraordinary opportunity, since it massively catapulted HotDoc into the e-health stratosphere. With “hot” patient demand for virus tests, and later vaccinations, the number of appointments booked on HotDoc DOUBLED to 2million per month through 2020. Pretty good for a guy with not a jot of business experience prior to this medical startup journey! Enjoy Part 1, Dr Ben Hurst.See omnystudio.com/listener for privacy information.

Feb 6, 2022 • 19min
Part 2 Global Surf Industries: how surfboard distributor Mark Kelly shakes up federal politics, building a phenomenally successful community political campaign that helps unseat a former Prime Minister!
2 decades ago Mark Kelly thought globally, but acted locally, creating then building up his Global Surf Industries by appealing to the mass market of beginner & intermediate surfers rather than world champs; and offering customers certainty of supply and consistently good quality brand surf and paddle boards. GSI flourished to become a major supplier of boards in some 74 countries around the world. Along the way, Mark Kelly became a political activist, without really meaning to, by thinking locally, and acting globally. In 2018 he began a small local grassroots campaign, on a closed Facebook group, with the catchy title “Vote Tony Out”. The “Tony” being former Prime Minister Tony Abbott, and the campaign’s aim was to vote Tony Abbott out as the federal Member for the seat of Warringah. Gutsy? Yes. Provocative? Certainly. Successful? Yes. What Kelly ended up building was a community-based political campaign, via savvy use of social media and yes, old-fashioned t-shirt sales, that helped turf Tony Abbott out of the federal seat he’d held for a quarter of a century. Kelly’s campaign also boosted the new Independent candidate, now sitting MP, Zali Steggall. In Part 2 of our chat this week, find out how exactly Mark built a successful political campaign, from scratch, and helped usher in the new wave of Independents! See omnystudio.com/listener for privacy information.

Jan 30, 2022 • 38min
Global Surf Industries: Mark Kelly shakes up surfing’s cottage industry, & builds a global surfboard business. Then turns his skills to building a ruthlessly successful grassroots political campaign!
Mark Kelly only learned to surf on a board at the age of 30, but that cemented his lifelong love of the ocean, first sparked when his dad took him scuba diving as a teen. Kelly came to adore surfing and its calming connection with the sea and nature. Having learned the international sales, marketing and distribution ropes working as a senior exec with massive global brands Adidas and Bausch + Lomb, Mark Kelly took the leap to start his own surfboard and stand-up paddle board business. Always with an eye on disrupting the somewhat haphazard cottage industry of supplying surfboards in Australia, he set his sights on 3 essentials to give him an edge – thinking globally; going after the mass market of beginner surfers rather than world champs; and offering retailers certainty of supply and consistently good quality brand boards to offer customers. 2 decades ago, Global Surf Industries was born and has since become a major supplier of boards in some 74 countries around the world. All done from his base in Manly Beach, Sydney. Somewhere along the way, Mark Kelly became a political activist too, without really meaning to. In 2018 he began what started as a meme really, a small local grassroots campaign with the catchy title “Vote Tony Out”. The “Tony” being former Prime Minister Tony Abbott, and the campaign’s aim was to vote Tony Abbott out as the federal Member for the seat of Warringah. Gutsy? Yes. Provocative? Yes. Successful? Yes. But we’re getting ahead of ourselves. In Part 1 of our chat, this week, Mark talks of his business do’s and don’ts; how to deal with the often huge challenges of growing internationally; COVID’s substantial highs for his business, but the lows too, with subsequent supply chain problems facing all industries. In Part 2 next week, find out how exactly Mark built a successful political campaign, from scratch!See omnystudio.com/listener for privacy information.

Jan 16, 2022 • 44min
Episode 1, Series 4: CountPlus & Ecofibre - Barry Lambert builds 2 finance/accountancy businesses, then builds a 3rd-- an international medicinal cannabis business: lessons from a humble empire builder.
Barry Lambert has built not 1, but 3 business empires over the past 4 decades, but he doesn’t consider himself an entrepreneur! Starting out as a 16 year old, who began work at the Commonwealth Bank Taree branch, Lambert went on to create and build Count Financial, a grouping of accountants which he expanded into a large franchise operation. After listing Count Financial on the stock exchange in 2000, he sold it to CBA for $373 million just a decade later. His empire no. 2, CountPlus, among other successes, bought back Count Financial for a meagre $2.5million, after the banking Royal Commission severely battered CBA’s wealth management credentials. Then a dreadful illness that befell his granddaughter led Barry to create his 3rd empire – an international medicinal cannabis business, called Ecofibre, now listed on the ASX. Lessons from this self-described reluctant entrepreneur, about solving problems for others, and why you don’t have to be the best, you just have to be better than your competition.See omnystudio.com/listener for privacy information.

Dec 5, 2021 • 23min
Part 2, Baillie Lodges: how bushfire devastation & Covid lockdowns helped James & Hayley Baillie build resilience
How do you maintain your momentum, your optimism, your entrepreneurial spirit in the face of devastating bushfires that torched one of the jewels in your business crown, not to mention Covid-enforced lockdowns & border closures’ uncertainty? Hayley & James Baillie’s biz empire - and their leadership - have been sorely tested in the past 2 years. Bushfire ripped through their Southern Ocean Lodge in windswept Kangaroo Island, leaving little but ashes. Then various Covid border closures meant stop/start trading at their luxury lodges in remote NT & Lord Howe Island. Many might’ve given up. Not Hayley and James. Find out how they built resilience and hope into their business, and say they’re the better for it. Enjoy Part 2 of our chat.See omnystudio.com/listener for privacy information.
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