
Build It. They'll Come.
Candid interviews with successful Self-starters. On Build It. They'll Come, you'll hear from some amazing Australian entrepreneurs who bet big to build great businesses. Journalist Helen Dalley interviews business innovators and visionaries on how they turned their lightbulb idea into a viable, sustainable enterprise.
This podcast is about the human face behind taking a simple idea and turning it into a business or movement. It's the beating heart behind what it takes to build an empire, from concept to execution, and how they actually achieve it. Fuelled by blind faith and hard slog, how they transform their dream idea into concrete reality.
Latest episodes

Nov 28, 2021 • 44min
Baillie Lodges: Hayley & James Baillie create “relaxed luxury” lodges in spectacular remote locations
Part 1 – As thoughts of travel escape to exotic locales starts to take shape as we open up from COVID-19 lockdowns and border closures, you might dream about the luxury lodges, or “luxury redefined” as they describe it, that married couple Hayley and James Baillie have created & developed in their Baillie Lodges portfolio. In some of Australia’s most spectacular, but often remote locations, Hayley and James took a punt almost 2 decades ago that other travellers with a bit of coin would share their passion for being immersed in nature while enjoying high-end luxury food, wines and accommodation at the end of the day in a remote, beautiful, & remarkable destinations. They went for it and built a little empire of luxury in their Capella Lodge on Lord Howe Island, Southern Ocean Lodge on Kangaroo Island, and Longitude 131 at Uluru, Central Australia. While they freely admit they got a help at the start from Hayley’s dad, renowned Aussie entrepreneur and adventurer Dick Smith, they tell how they built it through their own vision, blood, sweat & tears. While COVID 19 has hit the entire travel industry hard, including the remote Baillie Lodges, it was actually the devastating bushfires of the summer of 2020 which razed their beloved Southern Ocean Lodge to the ground, that severely dented their courage & entrepreneurial spirit. (You’ll have to wait for Part 2 for that bit!) Stay tuned now to find out what is their “secret sauce”. Hope you enjoy Hayley and James Baillie.See omnystudio.com/listener for privacy information.

Oct 17, 2021 • 56min
Brighte: Katherine McConnell creates easier finance solutions for households to buy rooftop solar & renewable energy
When Katherine McConnell was a Macquarie banker specializing in asset finance she knew there was a genuine & untapped opportunity that no big bank could take advantage of. And that was to provide new ways to help ordinary householders invest hefty upfront charges in renewable energy in their homes, be it rooftop solar, battery or blinds. So she mortgaged her family’s home, scrimped and saved every penny, including her kids’ (former) private school fees, and created Brighte, which essentially offers a Buy Now, Pay Later payment plan – with no interest charged – for expensive renewable energy assets in the home. It was a masterstroke plan that actually started life in 2015 as a blog she wrote to help consumers think about renewables. That blog turned into a business plan, which turned into HER business plan. And that transformed into her startup in 2016 – Brighte. Brighte has since attracted the attention of tech billionaires Mike Cannon-Brookes and Scott Farquhar, who have heavily backed her venture. Hear HOW Katherine stole a march on territory that should have been bread and butter for big banks – providing credit to households; how she built her empire from an initial 6 employees to currently 180 in the team; and how she has navigated and managed Brighte’s wild ride in just 5 years.See omnystudio.com/listener for privacy information.

Oct 10, 2021 • 37min
Aspen Medical: Glenn Keys’ major role vaccinating thousands of Aged Care & Disability residents against COVID.
Adapting Aspen Medical’s outsourced healthcare hospitals, clinics and highly-trained medical personnel to suddenly and expertly deal with the COVID-19 pandemic was an extraordinary challenge for the company. But one it executed highly effectively. Not only did Aspen Medical operate strict infection control protocols on some of the early repatriation flights out of Wuhan into Australia, and successfully manage Covid-infected crew members on the stricken Diamond Princess ship stuck in Japan, in early 2020, but this year Aspen set up pop-up respiratory clinics for Covid testing, and helped existing health services get the Vaccine into the arms of hundreds and thousands of Aged Care and Disability accommodation residents as well as staff, via Aspen Medical’s mobile clinics. Yet that’s just part of Glenn Keys’ commitment to those with a disability. Part of his personal philanthropy, through Project Independence, was sparked by the birth of his son, with Down Syndrome.See omnystudio.com/listener for privacy information.

Sep 26, 2021 • 41min
Aspen Medical: Glenn Keys AO builds mobile healthcare outfit delivering medical solutions into war zones, disasters, global crises
When Glenn Keys AO spent his boyhood living above his parents shop in regional NSW, little did he know that he was soaking up his folks' entrepreneurial spirit. That childhood revolving around the family small business, instilled in Glenn an ability to take calculated risks and back himself. And that combined with his adult training as an engineer, and work in the military, equipped him to bet big to pursue an idea in 2003 to provide quality healthcare outcomes for clients around the world that had stretched or non-existent healthcare services. With a friend, they built Aspen Medical, from Glenn's dining table in Canberra, into a world-class Australian-owned outfit now employing some 7,500 people, engaged in over 100 projects operating in 18 countries across the globe. They provide fully-staffed and equipped mobile hospitals, surgical or maternity clinics, dental or opthalmology units in war-torn Iraq, East Timor & Ebola-ridden West Africa, as well as Covid-19 vaccination hubs for disability charities back home in Australia. See omnystudio.com/listener for privacy information.

Sep 19, 2021 • 30min
Part 2, Chugg Entertainment: Michael Chugg uses internet to help musicians build audiences
As Apple iPods, then iPhones, Music streaming services like Spotify and now COVID-19 have all seriously disrupted the music industry over recent decades, how has Michael Chugg navigated these potential minefields, and turned the internet from a disrupter into an opportunity for musicians? And is there a future for the live music scene, when life and borders open back up post-COVID? Well for an entrepreneur who has demonstrated such currency, impact and longevity in the industry, his insights into the path for success for young musicians might surprise you. In Part 2 of our interview he also reveals some of the work in the music and major events landscape of which he is most proud, not just for the sheer entertainment it provided to audiences, but for its ability to really mean something, for others in need. And that includes his largely unsung role helping turn the Paralympic Games into a world-class, quality, hugely popular event.See omnystudio.com/listener for privacy information.

Sep 13, 2021 • 40min
Chugg Entertainment: Michael Chugg builds independent music tour management empire
How 15 year old Michael Chugg transformed his love of music, and particularly Aussie rock music, into a major business empire, that ended up bringing to Australia, promoting, staging concerts and touring many of THE biggest music stars & bands in the world. Stars like Elton John, Robbie Williams, Bob Dylan, Red Hot Chilli Peppers, the Police, Dixie Chicks, Madonna and so many more. Michael Chugg backed himself, built relationships in the music business not just locally, but in the UK and the US as well. So how did he do it? By never being afraid of hard work, doing everything that was needed to put on a major concert tour, and he means EVERYTHING. And what are his insights into resilience and longevity in a fast-changing music industry? Always putting the customer – that is, the acts and the fans – first, he says. They are the most important piece of the pie, and if they are right, well, the money would follow. Michael Chugg started Michael Chugg Entertainment in the late 70’s; then co-founded Frontier Touring with the late Michael Gudinski; and more recently he started Chugg. Entertainment on his own. Over 5 decades later, he's still taking risks, still scouting and supporting young Aussie music talent, and in this time of the pandemic when musicians are joining together to urge us all to get vaccinated, Michael Chugg is still optimistic about the post-COVID-19 live music scene. Hope you enjoy Part 1 of my chat with Michael Chugg.See omnystudio.com/listener for privacy information.

Sep 5, 2021 • 19min
Part 2, Coco Chocolate: Rebecca Knights battles set-backs by being versatile & learning new tricks
After great success in the UK with her hand-made, artisanal, ethically sourced chocolate company, Coco Chocolate, with 2 stores in Edinburgh and a successful contract supplying Harvey Nichols' signature chocolates, Rebecca Knights returned to Australia, with small children, and was thrown what she calls a few curve-balls. But in Part 2, Rebecca reveals how start-up entrepreneurs must be resilient enough to navigate the disasters & learn "new tricks" as she puts it. Rebecca reckons she was long ago experienced in that area, as she explains what led to her leaving home and fending for herself at such a young age, and never being afraid of hard work.How she changed course several times in her business to develop new ways to expand and grow offers unique insights into the sort of grit and determination needed to sell a hand-made food product in your own start-up. So what happened when the COVID-19 pandemic struck? Well hear for yourself how, among other things, online e-commerce came to save the day. Hope you enjoy Part 2 of this candid interview with Rebecca Knights.See omnystudio.com/listener for privacy information.

Aug 29, 2021 • 47min
Coco Chocolate: Rebecca Knights creates artisanal, hand-made chocolates, building an ethical mini-empire
Rebecca Knights built a boutique chocolate company and the Sydney Chocolate School by sticking to her dream of producing all hand-made, artisanal chocolates, tempered on marble, using the finest ethically sourced ingredients from both here and overseas. After leaving home at the tender age of 16, she knew she would have to build a life, and she hoped a business, for herself. While she was neither a trained chef, nor a food technician, she put in the hard yards washing dishes and then waiting on tables in restaurants, before finally getting an education. How she then translated her creativity into training in the age-old European tradition to become a chocolatier in France, then creating a product -- a finely crafted chocolate product at that -- designing the beautiful packaging and selling her wares in the UK, including to prestigious Harvey Nicholls department stores, and achieving that all by herself, is a story of determination and chutzpah. She's even innovated to produce completely sugar-free chocolate! Yes, sugar-free. And despite intense competition in the chocolate industry Rebecca never allowed the mass-produced sweet stuff on supermarket shelves that dominates sales in the industry to snuff out her entrepreneurial dream. But her journey is not without salutary lessons, given considerable business high's and low's. But how she deals with them is a lesson in smarts, leadership and plain grit. Hope you enjoy Rebecca Knights!See omnystudio.com/listener for privacy information.

Aug 22, 2021 • 22min
Part 2, SafetyCulture: Luke Anear builds a Marketplace – a kind of Amazon -- for workplace products
High school dropout Luke Anear didn’t set out to build a global technology company that was recently valued at over $2billion, but that’s exactly what happened when he saw a problem in the workplace – namely accidents that didn’t have to happen – and started to help solve it. Luke created his mobile safety and quality checklist app that became SafetyCulture. Now, Luke’s vision is expanding, with grand designs to build a global e-marketplace for any consumables used in a workplace, from work boots to chefs’ aprons, a kind of Amazon for the workplace, as he describes it. And ever wondered why those big global tech stocks have staggeringly high valuations? Well, Luke gives a feisty explanation of why they’re not ridiculous! Plus, he shares some heart-felt thoughts on sudden wealth and what to do with it. Enjoy Part 2 of my chat with Luke Anear.See omnystudio.com/listener for privacy information.

Aug 15, 2021 • 47min
SafetyCulture: Luke Anear builds a billion dollar checklist app
Luke Anear, Founder of a startup that helps companies improve their safety procedures in the workplace, discusses the evolution of SafetyCulture from selling safety guidelines to creating the mobile app iAuditor. Learn about their global expansion, business model, and lessons learned from venture capital investors. Discover how opening offices in Kansas City and Manchester contributed to their growth. Explore their funding rounds and key investors that propelled the company to success.
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