Build It. They'll Come.

Not every budding entrepreneur wants to start a new bank.  Banking is risky, highly regulated, and in this country dominated by the big 4 banks that could squash any little minnow that tries to challenge them. But my guest Joseph Healy has been a career banker, in fact a successful senior executive in 2 of those the big traditional banks, and his disillusionment with their modus operandi led him to start his own. After extensive chats with mate David Hornery, over beers at the local on a Friday, the pair decided on a vision for a new bank to service small to medium sized businesses, a neglected sector in their opinion. So they set out to back themselves into building that vision into something successful and sustainable.   Healy and Hornery founded Judo Bank in 2019, in the eye of the Covid storm. But they say that made the bank stronger, and they claim to have delivered what they promised for small to medium-sized businesses. Now a higher interest rate environment produces new challenges for the minnow bank. Despite its shares being marked down,  Judo’s lending book is now $9bill (as of June 30, 2023), and it achieved a strong 2023 profit. And Joseph Healy reckons they are building the culture, mind-set and model to ensure Judo grows into a sustainable success.See omnystudio.com/listener for privacy information.

Soldier-turned-entrepreneur Mark Woodland reckons he learned some tough lessons in the Army. The most fundamental that he brought with him into the startup world was how to be resilient. This self-confessed university dropout draws on his internal resilience he reckons every day, while scaling up his Kismet healthcare platform. Resilience, coupled with setting in stone the internal culture of your business right from the get-go, and staying humble are foundation stones for Kismet’s success.See omnystudio.com/listener for privacy information.

Serially successful entrepreneur Mark Woodland, co-created and built the Kismet platform to provide digital tools to help NDIS participants easily link up with approved providers, hopefully reducing fraud and overcharging & improving compliance along the way. Kismet only began life as a business in August 2022, after Mark had kept the idea in his bottom drawer for 13 years, but in early 2023 it raised a whopping $4million from venture capital veterans AirTree Ventures, Daniel Petre AO and others, an enormous tick of approval for Mark Woodland, a former soldier and proud product of a single mum household.Then again, Mark had already built substantial childcare business, xplor, to streamline the admin process for parents and childcare operators alike, which he sold in 2020 to US private equity, reportedly making xplor worth $100million, and putting Mark onto the Financial Review Young Rich List. Hope you enjoy his remarkable startup journey.See omnystudio.com/listener for privacy information.

What’s next in Jack Gance’s Chemist Warehouse journey, is Optometrist Warehouse, yes indeed, his latest venture to disrupt the Optometry landscape is coming to a suburb near you. And could an IPO still be on the table? Plus, he explains how hocking everything in the early days was crucial to build up his retail and distribution chain, but how being completely debt-free since the early 1990’s has its advantages. And he pays tribute to his wife Evelyn, his family and his Jewish faith as the foundation stone in his life.See omnystudio.com/listener for privacy information.

An immigrant child of Polish Jewish parents, Jack Gance ended up disrupting several entire industries with HIS model of shopkeeping. The pharmacist turned into an entrepreneur by chance really. After university he and his brother started with just 1 pharmacy in the early 1970’s, which they slowly built on. Along the journey, Jack Gance totally upended the way traditional pharmacies in Aussie suburbs operate, by essentially making all the other products chemists sell aside from prescriptions, more enticing and cheaper for shoppers. He also built a distribution business in the process. Over 51 years in business Jack Gance built up his Chemist Warehouse business and brand into a household name, thereby revolutionising not just the pharmacy model, but the entire retailing landscape. Now with 500 partner/franchise stores and around $8billion turnover a year, Jack reflects, just a little, on that amazing entrepreneurial journey.See omnystudio.com/listener for privacy information.

When you sell your small successful travel startup to one of the world’s biggest companies, isn’t that when the champagne pops and you sit back to revel in your success? Well no, according to serial entrepreneur Zac Altman, that’s when you effectively take on 2 full-time jobs. Navigating the transition presents a whole new set of challenges to meld both companies together seamlessly. In Part 2 of our interview Zac explains just what it takes. He also elaborates on how to scale up and why years of hard work iterating a product is the reality is preferable to the dream of the “overnight success”. Zac also believes founders need to protect their employees’ well-being and care for their own mental health, to avoid burnout.See omnystudio.com/listener for privacy information.

Sydney-sider Zac Altman’s first legit startup was a taxi booking app called Taxi Pro that Zac developed and built in his final year of high school. Before Uber had hit the ground running in Australia.Greater success was to come with his 2nd venture. Still in his teens Zac moved to San Francisco and created and co-founded with 2 new mates the travel startup called LoungeBuddy, which enabled travellers to discover, book, and access over 400 airport lounges around the world, via the LoungeBuddy website or app.After 7 years of slogging it out building up the business, with myriad challenges along the way, the trio built LoungeBuddy to have over 100,000 users every month. In 2019, the young founders sold LoungeBuddy to global giant American Express, reportedly for in excess of $100million. Zac Altman was in his mid-20’s. So how do you build not 1, but 2, successful startups, and where to from here for Zac Altman? 1/2See omnystudio.com/listener for privacy information.

George Vicino learnt from boyhood the value of family and a strong work ethic. In Part 2, George reveals how these drivers have been key in his entrepreneurial journey with SYPAQ, and why they underpin his ambition to be a world-leading engineering systems integrator. How his love of science and physics helped he and his in-house team of engineers to develop the highly advanced, autonomous, biodegradable cardboard drones that are now a secret weapon in Ukraine’s fight against the Russian invasion. Find out how his startup used adversity to kickstart growth. Here’s Part 2 of George Vicino.See omnystudio.com/listener for privacy information.

Systems engineer George Vicino started a small advanced engineering consultancy some 30 years ago, with experience and training from his years in the Australian Air Force under his belt. But he always had big ideas for his little company, SYPAQ. Not only has SYPAQ grown to help major Federal Government departments and large corporates integrate complicated technology systems into  customer-friendly, seamless experiences, but the group now manufactures highly advanced engineering products for the Australian Defence Department. The latest is their Corvo fully autonomous aircraft, in the form of a smart drone. Or as George calls it, a clever flying box. But this is not just any ordinary drone, SYPAQ drones are made from cardboard, rubber bands and glue, and they’ve become a secret and much respected weapon in Ukraine’s fight against the Russian invasion.See omnystudio.com/listener for privacy information.

Perx Health co-founder and CEO Hugo Rourke reveals the “secret sauce” that drives the success of the Perx smartphone App, to help patients better manage treatment plans for their chronic health conditions like diabetes or heart disease. Also, right now, trying to crack into and expand in the biggest health market in the world, the United States, is surely the Holy Grail for a medical therapeutics App like Perx, but hear about the considerable challenges alongside the opportunities. And then how does a small start-up build trust with outside funders including governments and large corporates to support your vision and help you turn the start-up into a scale-up, and then build it into something substantial and sustainable? Take a listen to Hugo Rourke in Part 2 of our chat.See omnystudio.com/listener for privacy information.