Uncle Marv's IT Business Podcast

Pinar Ormeci shares how Timus Networks is empowering MSPs with always-on zero trust, granular firewall policies, and rich reporting. The episode covers the company’s move to Tampa, their focus on the channel, and the latest innovations in network security.Why Listen:Learn how shared gateways make SASE accessible for small clientsDiscover smart VPN fallback for seamless connectivitySee how Timus integrates with Acronis for streamlined MSP operationsHear Pinar’s journey from Qualcomm to leading TimusExplore advanced reporting and productivity tracking for remote teamsPinar Ormeci is the CEO of Timus Networks, a dedicated SASE vendor built for MSPs. With a background in electrical engineering and a long tenure at Qualcomm, Pinar brings a unique blend of technical expertise and business acumen to the table. She is passionate about building solutions that empower MSPs and drive innovation in network security.Website: https://www.timusnetworks.comLinkedIn: https://www.linkedin.com/company/timusnetworksCompanies, Products, and Books MentionedAcronis Cyber Protect Cloud – https://www.acronis.com/en-us/products/cyber-protect/cloud/PAX 8 – https://www.pax8.comConnectWise – https://www.connectwise.comCyberFox – https://www.cyberfox.comOracle Cloud Infrastructure – https://www.oracle.com/cloud/Qualcomm – https://www.qualcomm.com=== SPONSORSInternet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

How do you keep your MSP thriving after selling? The answer lies in the community-driven vision of the MSP Owners Group. Juan Fernandez shares why this model is so different from traditional private equity buyouts—focusing on leaders who want to stay, grow, and mentor the next generation. Discover why Prodigy Techs and Cool Technology are among the first to join, and how this new era of service providers is set to redefine success for MSPs everywhere.Why Listen:Understand the challenges of traditional MSP exitsSee how a new model can preserve your legacyHear real-world examples of MSPs making the leapGet inspired to rethink your own business futureLearn about upcoming opportunities and resourcesGuest:Juan Fernandez is a visionary leader in the MSP industry, known for his commitment to community, leadership, and innovation. As a driving force behind the MSP Owners Group, he is reshaping how MSPs approach ownership transitions, focusing on legacy, empowerment, and long-term success. Juan’s passion for mentoring and building strong teams is evident in his leadership style and the new acquisition model he’s championing.Website: https://msp-og.com/LinkedIn: https://www.linkedin.com/in/1jf/Companies, Products & Books MentionedMSP Owners Group: https://mspownersgroup.comProdigy Techs: https://prodigytechs.comPAX 8 Beyond: https://www.pax8.com/en-us/events/beyond=== SPONSORSInternet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Peter from TruGrid joins Uncle Marv to tackle the myths and realities of RDP security. Peter explains why RDP isn’t the problem—it’s how it’s protected. He shares how TruGrid’s innovative architecture, built on SASE and Zero Trust, is making remote access safer and easier for MSPs, especially in the age of BYOD and cloud adoption.Why Listen:Bust myths about RDP and VPN securityLearn how TruGrid’s SASE architecture protects remote accessUnderstand the risks of traditional VPNs and BYODGet a preview of TruGrid’s upcoming private access solutionHear real-world stories from MSPs using TruGridFind out how to close the gaps that leave networks exposedGuest Bio and LinksPeter Ayedun is the co-founder and CEO of TruGrid, a company established in 2017 with a mission to simplify remote access for businesses while reducing costs and complexity, particularly by replacing traditional VPN technology with Zero Trust solutions.Website: https://trugrid.comLinkedIn: (No specific URL provided in transcript; use company LinkedIn if available: https://www.linkedin.com/company/trugrid/)Companies, Products, and Books Mentioned: Pax8: https://www.pax8.comMicrosoft AVD (Azure Virtual Desktop): https://azure.microsoft.com/en-us/products/virtual-desktop/=== SPONSORSInternet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Live from PAX 8 Beyond, Uncle Marv chats with Leonard from Rythmz, the MSP-first company bringing portable internet to events and emergencies. Their rugged Pelican cases house bonded SIM cards for unlimited, high-priority data, perfect for powering small chamber events or a 100,000-person concert. Leonard shares how MSPs are cashing in by charging setup and daily fees, turning Wi-Fi into a revenue stream. With funny stories about booth setup struggles and co-founder Steve’s absence (and his love for vodka!), this episode is packed with insights for MSPs. Learn how Rythmz tackles fiber cuts and moves with plug-and-play ease. Why Listen: Discover Rythmz’s portable internet-in-a-box for MSPs.Learn how to monetize events with setup and managed fees.Understand high-priority, unlimited data plans for reliability.Hear real-world success stories, from small events to Comic-Con.Get practical tips for emergency internet backups.Enjoy fun stories about PAX 8 booth setups and Steve’s absence.Explore Rythmz’s MSP-first approach for channel partners.Learn about upcoming “cold” pricing for inactive boxes.Guest Bio: Leonard is a seasoned channel veteran and a key figure at Rythmz, a company delivering portable internet solutions for MSPs. With nine months at Rythmz, he’s passionate about helping MSPs unlock new revenue through event Wi-Fi and emergency backups. Having started as an MSP and later working with Spam Soap, Leonard’s deep channel experience shines in his engaging, practical insights.Website: https://rythmz.comLinkedIn: https://www.linkedin.com/in/ldimiceli/Companies, Products, and Books MentionedPAX 8: https://www.pax8.comCrowdStrike: https://www.crowdstrike.comNeft: Vodka company, Rythmz’s sister company - https://neftvodka.comAT&T: https://www.att.comVerizon: https://www.verizon.comT-Mobile: https://www.t-mobile.comSpam Soap: Former company of Leonard - https://www.spamsoap.com=== SPONSORSInternet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Live from Pax8 Beyond, Uncle Marv catches up with Brian Weiss, the Tech Stoic, who’s revolutionizing IT with Stoic philosophy. Running iTech Solutions, Brian focuses on people, process, and technology—helping clients navigate outages with practical solutions like backup internet or power redundancies. His Stoic mindset keeps his team grounded, emphasizing empathy and continuous improvement. Brian’s also launching his Tech Stoic podcast, sharing wisdom on staying present in the tech world. From Denver’s Museum of Illusions with his family to AI-driven efficiency, this episode is packed with insights. Why Listen TakeawaysDiscover how Stoicism brings calm to IT challenges.Learn practical solutions for client outages, like backup internet.Understand the role of empathy in client relationships.Explore how AI reduces human error in processes.Get tips on process-driven excellence for IT businesses.Hear about Brian’s new Tech Stoic podcast launch.Gain insights from Pax8 Beyond’s vibrant atmosphere.Guest BioBrian Weiss, the Tech Stoic, is the founder of iTech Solutions, a managed IT services provider blending Stoic philosophy with tech expertise. Known for his calm, empathetic approach, Brian helps clients navigate IT challenges with process-driven solutions and is launching the Tech Stoic podcast to share his insights.Website: https://itech-solutions.com/LinkedIn: https://www.linkedin.com/in/brianjweiss/Companies, Products, and Books MentionedPax8 – https://www.pax8.comThreatLocker – https://www.threatlocker.comITIL Framework – https://www.axelos.com/best-practice-solutions/itilMuseum of Illusions (Denver) – https://www.museumofillusions.com/=== SPONSORSProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Uncle Marv welcomes Kathleen Lord, Chief Revenue Officer at Zensai, to the show live from Pax8 Beyond in Denver. They dive into why compliance is broken and how MSPs can bridge the gap between technology implementation and user adoption. Kathleen explains how Zensai’s learning management system, built natively into Microsoft Teams, makes training simple, scalable, and cost-effective for both MSPs and their clients. The conversation covers everything from pricing and ease of use to the power of training as a tool for customer engagement and retention. Kathleen also shares her journey from SaaS pioneer to Zensai, highlighting the importance of making solutions easy for MSPs to sell and use.Why Listen:Kathleen Lord’s unique SaaS and SMB expertiseTraining as a tool for MSP growth and customer retentionSimple, effective learning management inside MicrosoftAffordable pricing and easy administrationOpportunities to expand services and re-engage clientsKathleen Lord (Kathleen Lord on LinkedIn) is the Chief Revenue Officer at Zensai, a Danish company with a strong presence in the US and Europe. With over 20 years of experience in SaaS, SMB, and learning management, Kathleen is passionate about making training simple, effective, and scalable for MSPs and their clients. She is a frequent LinkedIn contributor and a recognized leader in the tech and compliance space.Website: https://www.zensai.comLinkedIn: https://www.linkedin.com/in/kathleenlordCompanies, Products, and Books MentionedPax8: https://www.pax8.comSkilljar: https://www.skilljar.com=== SPONSORSProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Ever wondered what it’s like to face a client who suddenly wants to pay less—while secretly discovering they’ve already shopped around and found your rates are actually half the competition? Uncle Marv shares a jaw-dropping story about pricing, client loyalty, and the emotional rollercoaster of running an IT business. Should you run DHCP on a server, a firewall, or both? Uncle Marv breaks down the pros and cons, shares real-world examples, and debates the best practices with listeners in the chat. Whether you’re a solo tech or managing a team, his insights will help you navigate the tricky waters of network design and client expectations.Plus, find out why chocolate just doesn’t cut it as swag—and what really impresses a seasoned MSP. Why Listen:Real pricing pain points and solutionsExpert advice on DHCP placementIndustry news: Synchro’s universal billingConnectWise malware warningsFlorida Man alligator adventureNews:Syncro Announces Universal Billing: https://em8k.short.gy/1qiTP9Attackers User ConnectWise Installers as Malware: https://em8k.short.gy/v6eGSEFlorida Man Wakes to Alligator in Pool: https://em8k.short.gy/iuPMn9Companies & ProductsSynchro XMM Platform: https://www.synchro.comConnectWise (ScreenConnect): https://www.connectwise.comMicrosoft 365: https://www.microsoft.com/365Proofpoint: https://www.proofpoint.comBit Titan MigrationWiz: https://www.bittitan.comClio: https://www.clio.comPractice Panther: https://www.practicepanther.comAmicus: https://www.amicusattorney.comTime Matters & PC Law: https://pclawtimematters.com/CenrerStack: https://www.centrestack.com/Zorus: https://www.zorus.comAmazon Prime Day: https://amzn.to/4noQmWM=== SPONSORSPremier Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Ever wonder why some MSPs struggle with Macs while others thrive? Justin Esgar, founder of an Apple-focused MSP and host of All Things MSP, pulls back the curtain on what it really takes to manage Macs at scale. From hilarious conference stories to the secrets of Mac deployment and security, this episode is packed with actionable insights for MSPs who want to level up their Apple game—or finally decide to leave it to the experts.Why Listen:Hear real-world stories from a successful Apple MSPLearn how to avoid common MSP pitfallsGet inspired by Justin’s journey and conference successDiscover the power of podcasting for business growthFind out why empathy and specialization matter in ITJustin Esgar is the host of the All Things MSP podcast, founder of an Apple-based MSP, and organizer of the ACES Conference for Apple consultants. With over 17 years in the industry, Justin is passionate about helping MSPs grow, sharing knowledge, and connecting with others in the IT community.Website: virtuacomputers.comLinkedIn: linkedin.com/in/justinesgarCompanies, Products, and Books MentionedACES Conference: acesconf.comApple Business Manager: business.apple.comJAMF: https://www.jamf.com/Apple Consultants Network: https://consultants.apple.com/us=== SPONSORSProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

What does it take to stand out in the MSP world? Join Uncle Marv and event management expert Amy Slater as they unpack the power of community, collaboration, and smart event planning. From organizing intimate Lunch and Learns to orchestrating large-scale panels, Amy reveals how Innovative Events supports MSPs and small businesses in finding their voice and expanding their reach. Tune in for insider tips, real-world stories, and actionable advice from the heart of the MSP event scene.Why Listen:Gain actionable event planning adviceUnderstand the value of community and networkingLearn how to market your MSP on a budgetDiscover Denver’s top event spots for MSPsConnect with industry leaders and resourcesAmy Slater is the founder of Innovative Events, a full-service event management company specializing in corporate events, AV, and party planning for MSPs and small businesses. Based in Lafayette, Colorado, Amy is passionate about supporting business growth through creative event solutions and serves as the member advocate for the Managed Service Providers Association of America (MSPAA), encouraging MSPs to join and benefit from the association’s resources.Website: https://innovevent.com/LinkedIn: https://www.linkedin.com/in/amy-slater89/Companies, Products, and Books MentionedMSPAA (Managed Service Providers Association of America) – mspaa.netPax8 Beyond – pax8.com/beyond=== SPONSORSProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Join Uncle Marv and Brook Lee as they swap stories from the road, sharing the secrets to building authentic vendor relationships and the value of thinking outside the box. From event etiquette to real-world onboarding challenges, they share stories and strategies that will help you spot the best fit for your business. Plus, get ready for a world tour of food, travel, and unforgettable networking moments—because in the IT world, sometimes the best connections are made over a hot dog on a curb at 2 a.m.Why Listen:Learn how to choose vendors who “get” MSPsDiscover event networking and vendor etiquette tipsHear behind-the-scenes stories from PAX 8 BeyondGet inspired by Liongard’s innovative approachEnjoy travel and foodie adventures from the roadCompanies, Products & Books MentionedLiongard – https://liongard.comPAX 8 – https://pax8.comBao Brewhouse (Denver, CO) – https://baobrewhouse.com Starbucks Reserve (Chicago, IL) – https://starbucksreserve.comBrooke Lee is a key leader at Liongard, a company known for its innovative approach to IT automation and its strong focus on MSP experience. With a background in MSP operations and a passion for authentic partnerships, Brooke brings real-world insights and a refreshing honesty to every conversation. She’s also a travel and food enthusiast, always on the lookout for the next great meal or memorable adventure.Website: https://liongard.comLinkedIn: https://www.linkedin.com/in/brookatliongard/=== SPONSORSProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast