

The Dentalpreneur Podcast w/ Dr. Mark Costes
Dental Consulting
The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore.
It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there.
For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com
It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there.
For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com
Episodes
Mentioned books

Jul 17, 2023 • 22min
1753: In the Trenches - Systemization & Overhead Control Pt.1
On today's episode, we have an exciting panel discussion featuring two esteemed blackbelts from the Dental Success Institute (DSI) - Dr. Addison Killeen and Dr. Steve Dove. Joining Dr. Mark Costes on stage at the Dental Success Summit 2023, they delve into the world of practice management and systemization. In this insightful conversation, Dr. Costes poses thought-provoking questions to Dr. Killeen and Dr. Dove, exploring topics such as the maximum number of manageable reports, the effective use of checklists in managing multiple practices, and the concept of "bright spots." They also delve into the importance of the 3 C's when implementing systemization across a single or multiple practice group. Additionally, they share valuable insights on recognizing and seizing opportunities as they arise. This engaging discussion is filled with practical advice and real-world experiences from these high-performing dentists. Don't miss this opportunity to learn from their expertise and gain valuable insights into optimizing practice management. Be sure to tune in to this exciting part 1 of the Blackbelt Panel and stay tuned for part 2 tomorrow, where we'll continue the conversation with another group of accomplished blackbelts. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 14, 2023 • 30min
1752: Time Allocation
On today's episode, we bring you a presentation by Dr. Mark Costes recorded live at the Dental Success Summit 2023 in San Antonio, TX. In this captivating opening talk, Dr. Costes dives into the importance of continuous growth and self-improvement. Drawing from his own personal experiences, Mark shares a valuable insight into the power of revisiting books throughout the year. As he evolves and gains new perspectives, he discovers fresh ways to utilize the knowledge and information contained within those books. Throughout the presentation, Mark emphasizes the value of our most precious resources: time and attention. He challenges us to reflect on how we are truly spending our time and to evaluate the extent to which our activities align with our goals and aspirations. Are we allocating our time wisely, or are we allowing it to be consumed by frivolous distractions? With thought-provoking insights and practical advice, Mark inspires us to be intentional with our time and to make conscious choices that drive us toward personal and professional success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 13, 2023 • 24min
1751: From PR to DR
On today's episode, Dr. Mark Costes takes us on an incredible journey to the Dominican Republic. He had the privilege of recording in-field while participating in the Dominican Dental Mission Project (DDMP). Founded in 1982 by Dr. Francis "Frank" Serio, this dental charity began as a one-man mission to provide dental care to a remote region of the Dominican Republic. Over the past four decades, the project has grown, delivering over $21 million worth of dental care and supplies to more than 67,000 rural individuals in need. Not only has DDMP positively impacted the lives of the Dominican people, but it has also transformed the lives of hundreds of volunteers. Remarkably, eight Dominican volunteers have gone on to become dentists themselves, showcasing the project's focus on development and sustainability. By partnering with local dentists and continuously visiting the same locations, DDMP ensures that the community's needs are met while supporting the local dental care system. During this episode, Dr. Mark Costes has the honor of interviewing Dr. Olga Gil-Torrellas, a passionate dentist who plays a pivotal role in the Dominican Republic mission trip. Dr. Gil shares her inspiring journey, from her Puerto Rican roots to her pursuit of advanced dental education. As a caring clinician, she upholds the highest standards of professionalism and ethics while providing preventive and comprehensive treatment to her patients. Dr. Gil's involvement in the DDMP exemplifies her commitment to making a positive impact on the oral health of underserved communities. Join Dr. Mark Costes and Dr. Olga Gil-Torrellas as they delve into the Dominican Republic mission trip and the meaningful work being done to transform lives through dental care. EPISODE RESOURCES https://smileoutreachinternational.org https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 12, 2023 • 25min
1750: International Charitable Dentistry
On today's episode, join Dr. Mark Costes as he takes us back to the Dominican Republic for another captivating in-field episode. This time, he has the privilege of interviewing Dr. Aaron Nicholas, a highly esteemed dentist from the Maryland area. Dr. Nicholas has dedicated his career to providing exceptional dental care and ensuring his patients receive the best that dentistry has to offer. With a passion for continuing education, Dr. Nicholas stays at the forefront of the field by constantly learning about the latest techniques and advancements in dentistry. His expertise spans various areas, including cosmetic dentistry, endodontics, orthodontics, implant dentistry, and more. As a member of prestigious dental organizations, such as the American Dental Association and the American Academy of Cosmetic Dentistry, Dr. Nicholas is committed to delivering advanced, comfortable, and personalized dental care. In addition to his dental practice, Dr. Nicholas is the founder and owner of the Dental Assistant School of Maryland, where he trains aspiring dental assistants and radiology technicians. His dedication to education extends to his role as a lecturer, as he shares his knowledge and trains other doctors nationally and internationally through his Monday Morning Dentistry Programs. During this insightful interview, Dr. Mark Costes and Dr. Aaron Nicholas delve into their experiences and perspectives on participating in mission trips. They discuss the profound impact these trips have on both the patients and the volunteers. Together, they explore the importance of providing dental care to underserved communities, sharing their heartfelt commitment to making a difference in the lives of those in need. Tune in to this remarkable episode as Dr. Mark Costes and Dr. Aaron Nicholas share their experiences, insights, and the significance of being part of these mission trips in the Dominican Republic. EPISODE RESOURCES https://smileoutreachinternational.org https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 11, 2023 • 42min
1749: Truth Bombs About Leadership & Culture
On today's episode, join Dr. Mark Costes as he sits down with Jessica Metcalfe, founder of SKYL Group, to delve into a thought-provoking conversation about leadership, workplace culture, and personal empowerment. Jessica introduces her new company, SKYL Group, which specializes in helping leaders and teams improve communication, confidence, collaboration, and workplace culture through the lens of behavior and neuroscience. By bridging the gap between leadership skills and workplace culture, SKYL Group offers customized solutions tailored to each organization's unique needs, fostering lasting change and enabling leaders and teams to thrive. Drawing from her background as a former Dental Oncologist and education director, Jessica shares her insights on the challenges faced by high-stress careers and the importance of empowering one's inner voice to prevent self-sabotaging behaviors and burnout. Her research on imposter syndrome, perfectionism, and burnout informs her teachings on self-intelligence and relational intelligence, ultimately shaping how individuals show up in their leadership roles. During the interview, Mark and Jessica explore the concept of "quiet quitting" and its connection to deep thinking and self-reflection during the COVID-19 pandemic. They examine how inadequate workplace culture and a lack of effective leadership contribute to this phenomenon. Mark then invites Jessica to shed light on what leaders can do to steer culture in the right direction and create a positive and empowering work environment. The conversation also touches on the value of "fun" as a core element in company culture and the role it plays in enhancing engagement and productivity. Jessica's expertise and passion for empowering leaders and teams shine through as she shares practical strategies and insights to help organizations achieve their goals. Don't miss this enlightening episode filled with actionable advice and valuable perspectives on leadership, workplace culture, and personal growth. EPISODE RESOURCES www.drjessicmetcalfe.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 10, 2023 • 50min
1748: The Dental Success Way
On today's episode, join Dr. Mark Costes and special guest Ashlee Hirschfeld as they dive into insightful discussions within DSN. They begin by recapping the recent Dental Success Summit (DSS) and the Summit of Influence (SOI) Gala, sharing exciting highlights and key takeaways from these events. They explore the vibrant atmosphere and discuss the future direction of SOI. Moving on, they delve into the expansive world of the Dental Success Network (DSN) and its diverse offerings. Within DSN, they specifically touch upon the invaluable support and resources available for hygiene departments and the empowering community of female leaders in the Lady Leaders Group. Lastly, Mark and Ashlee address questions sourced from the Dental Success Network community, providing expert insights on implementing effective bonus systems for staff and offering guidance on incorporating a hygiene department in a start-up dental practice. Don't miss this engaging episode packed with valuable knowledge and actionable insights. Tune in to gain a deeper understanding of the dental industry and join the Dental Success Network to take your dental practice to new heights. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 7, 2023 • 29min
1747: Boring But Effective Investing Pt. 2
On today's episode, Dr. Mark Costes continues his interview with Paul Moore, the Managing Partner at Wellings Capital. This is Part 2 of their discussion on boring investments and true wealth. Building on the insights shared in Part 1, Dr. Costes and Paul Moore explore the concept of protecting the downside in investments. They delve into strategies for minimizing risk and maintaining a resilient portfolio. Additionally, they delve into the fascinating notion of investing in the "unseen realm" – ventures that may not have an immediate or apparent return on investment but contribute to long-term fulfillment and happiness. Join Dr. Costes and Paul Moore as they conclude their conversation, revealing the hidden potential and wealth-building opportunities in overlooked investment avenues. Before diving into Part 2, make sure to listen to Part 1 of this thought-provoking interview. EPISODE RESOURCES www.wellingscapital.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 6, 2023 • 27min
1746: Boring But Effective Investing Pt. 1
On today's episode, Dr. Mark Costes interviews Paul Moore, the Managing Partner at Wellings Capital. In this insightful discussion, they explore the concept of boring investments and how they can lead to true wealth. Paul Moore shares his expertise in passive commercial real estate investing and highlights the benefits of investing in seemingly mundane opportunities. They discuss the importance of considering the potential downside and protecting against losses, shifting the focus from "how much could I make" to "how much could I lose." The conversation delves into the unconventional idea of investing in happiness and the "unseen realm" that may not have an apparent return on investment. Join Dr. Costes and Paul Moore as they uncover the hidden opportunities and strategies for building wealth through overlooked investment avenues. Make sure to listen to Part 1 of this engaging interview to gain valuable insights from Paul Moore's expertise. Stay tuned for Part 2, where they continue their discussion on building wealth through boring investments. EPISODE RESOURCES www.wellingscapital.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 5, 2023 • 45min
1745: KPI's, Expansion & Mentorship
On today's episode, recorded live at the Dental Success Summit 2023 in San Antonio, we have a dynamic presentation featuring Jake Conway and Dr. Mark Costes. Together, they delve into essential topics including Expansion (KPIs), Hygiene & Associates, and Incentives & Marketing, providing invaluable insights for dental professionals. Jake Conway takes the stage to discuss the driving force behind expansion in dental practices. He emphasizes the importance of understanding the "WHY" behind your expansion goals and shares practical strategies for setting Key Performance Indicators (KPIs) to measure progress effectively. Furthermore, Jake delves into the critical relationship between hygiene production and compensation, offering guidance on optimizing this aspect of practice growth. Dr. Mark Costes joins the conversation to shed light on the crucial role of Hygiene & Associates in practice expansion. Together, they explore the need for additional hygienists as practices grow and highlight the investment aspect of adding more hygienists and associates to the team. Dr. Costes shares his expertise on onboarding new associates, transforming them into profit centers, and maximizing the value they bring to the practice. In the final segment, Jake and Dr. Costes tackle the topic of Incentives. They challenge the common practice of throwing money at nonexistent problems and delve into the dynamics of intrinsic and extrinsic motivation. Together, they provide valuable insights on creating effective incentive systems that truly inspire and motivate the dental team. Don't miss this powerful episode that combines the expertise of Jake Conway and Dr. Mark Costes. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 4, 2023 • 43min
1744: Charisma, Trust & Rapport
On today's episode, Dr. Mark Costes interviews entrepreneur and author Nick Gray. Nick is a seasoned entrepreneur, having started and sold two multi-million dollar companies: Flight Display Systems and Museum Hack. He is also the author of The 2-Hour Cocktail Party, a step-by-step handbook that teaches individuals how to build their network and make new friends through hosting small gatherings. During the interview, Mark and Nick dive into the topics of charisma, trust, and rapport. They discuss the importance of these qualities in building connections and relationships, both personally and professionally. Nick shares insights from his experience in starting Museum Hack, a company that offers unconventional museum tours designed to engage and captivate visitors. He provides valuable tips and strategies on how to host successful small gatherings, including ice breakers that help break down barriers and create a comfortable environment for networking. Nick's expertise in creating culturally significant parties and fostering meaningful connections has garnered attention from prestigious publications such as The New York Times, The Wall Street Journal, and New York Magazine. If you're interested in enhancing your charisma, building trust, and establishing rapport in your personal and professional life, don't miss this enlightening interview with Nick Gray. To learn more about Nick and his work, be sure to check out his book, The 2-Hour Cocktail Party, and listen to the full episode of the Dentalpreneur Podcast. Don't forget to visit Nick's website and connect with him to discover more valuable insights and strategies for hosting successful gatherings. Elevate your networking skills and make meaningful connections by following Nick's NICK party formula. EPISODE RESOURCES nickgray.net https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast


