The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's first episode of a two-part series, we welcome Bob Spiel, founder of Dentist Partner Pros and Spiel Consulting, to discuss leadership, teamwork, and efficiency in dental practices. With over 25 years of business experience, including as a hospital CEO, Bob shares how he transitioned from healthcare to dentistry, offering insights into the unique challenges dental professionals face. Mark and Bob dive into the mental health challenges of the profession, highlighting how stress can build from running a business and managing patient expectations. They explore strategies to avoid the "sandlot dentistry" trap, emphasize the importance of leadership and culture, and discuss the benefits of offsite meetings for practice alignment. Tune in to discover practical tips on building a resilient dental practice, fostering teamwork, and achieving more with less stress. EPISODE RESOURCES https://dentistpartnerpros.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's second episode of a two-part series from the October Mastermind in Frisco, TX, Dr. Bill Keith dives into strategies for boosting production per appointment, including offering fluoride treatments, diagnosing periodontal disease, and pursuing comprehensive cosmetic cases. He emphasizes the importance of tracking and managing appointments effectively. Dr. Keith also highlights key KPIs for various teams, such as diagnosis rates, treatment acceptance percentages, and hygiene metrics. Additionally, he discusses the importance of following industry trends and managing patient expectations to ensure long-term success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's first episode of a two-part series from the October Mastermind in Frisco, TX, Dr. Bill Keith presents Rhino Finance at the recent mastermind event. He explores the essential role of KPIs in tracking both past and future performance, addressing how these metrics can feel overwhelming but remain crucial for success. Dr. Keith reflects on his personal journey into dentistry, initially resisting his father's career path while pursuing ventures in finance, business management, and property rentals. He stresses the importance of tracking phone call data and appointment patterns, offering insights into balancing production metrics with forecasting. Dr. Keith highlights how monitoring production numbers helps predict growth needs, such as adding more rooms or hiring associates. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's first episode of a three-part series from the October Mastermind in Frisco, TX, Dr. Mark Costes dives into the challenges of balancing hustle culture and knowing when to transition out of it. He explores the difficulty many leaders face when shifting their focus from day-to-day tasks to strategic leadership and planning. Mark also addresses the dangers of burnout and reactivity, offering insights on setting non-negotiables and recognizing the different seasons of life and business. Tune in for practical tips to manage time effectively and maintain momentum without sacrificing well-being. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark catches up with Ashlee Hirschfeld, COO of the Dental Success Network (DSN). They discuss exciting developments, including DSN's upcoming transition to the Work Vivo platform, making member interactions more seamless and engaging. Ashlee also provides updates on Smile Outreach International's latest mission trips and plans for a permanent clinic in Mexico. Mark & Ashlee reflect on personal growth, gratitude, and the power of connection—both within their professional network and in global outreach. Tune in for insights, laughter, and some exciting announcements for DSN members and beyond! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we sit down with Holli Perez, co-founder, CMO, and lead recruiter of Direct Dental. With extensive experience as a regional manager for DSOs, Holli shares her journey from outside sales to building a nationwide staffing platform tailored to dental practices. They explore how Direct Dental connects practices with qualified professionals, the evolving challenges in dental staffing post-2020, and the importance of onboarding, retention, and workplace culture. Holli offers insights into generational workplace dynamics and strategies for recruiting in competitive markets. Tune in to learn actionable tips for maintaining a well-staffed, thriving practice. EPISODE RESOURCES Direct Dental Blog https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's two-part episode, we continue with JD Folz, who takes the opportunity to ask Mark some insightful questions about his long-term vision and current projects, including his work with a DSO and Smile Outreach International. Mark shares his thoughts on the importance of having a clear direction, leveraging opportunities, and balancing personal and professional fulfillment. The discussion also touches on the sacrifices required for success, the challenges of over-committing, and the evolution of Mark's career and business philosophy. Tune in for an engaging and reflective conversation about the next chapter in Mark's journey. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's two-part episode, we have JD Folz, a third-year dental student from Ohio State University, where he is also a finance graduate. JD shares his journey into dentistry, his experiences in dental school, and his passion for cosmetic dentistry. He discusses the importance of balancing academics with hands-on clinical experience, building leadership within a dental practice, and creating a scalable business. JD also touches on the value of mentorship, community, and learning from established dental professionals, providing insightful advice for fellow students and aspiring dentists. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the "Lady Leader" series within the Dental Success Network, Ashlee Hirschfeld, Dr. Addison Killeen, Dr. Summer Kassmel, and Jake Conway dive into the complexities of team bonuses and incentive systems. They explore the pros and cons of various structures, emphasizing that there's no one-size-fits-all solution. The conversation covers key considerations such as metrics, culture alignment, team-wide vs. individual bonuses, and the importance of avoiding unintended consequences like entitlement or silos. They also discuss alternative approaches—like tiered pay systems and personalized incentives—that foster motivation and retain top talent. If you've ever struggled with implementing a bonus system or want ideas on how to align incentives with your team's values, this episode offers practical advice, real-life examples, and the wisdom of experienced practice owners. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's two-part episode, we continue our conversation with Dr. Jaren Argyle, founder of The Elevated Dentist. Dr. Argyle dives deeper into the challenges perfectionism poses for dentists and shares actionable steps to overcome this mindset, such as embracing "B+ work" and focusing on continuous growth rather than perfection. They also discuss the importance of living in the "gain" rather than the "gap," a concept from Dan Sullivan's work, which encourages dentists to reflect on their progress rather than constantly chasing an unattainable ideal. Dr. Argyle emphasizes self-awareness, defining personal and professional goals, and using coaching to help dentists achieve fulfillment in their practices and lives. EPISODE RESOURCES www.TheElevatedDentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast