Printavo PrintHustlers Podcast

Try Printavo: https://www.printavo.com Are you valuing your time? As your print shop become more mature, it's important to value time. When we all got started, time was plentiful and capital wasn't. As revenue increases, time becomes more valuable. What are you spending this time on? If you presses aren't running, it's becoming more expensive to print your jobs. Any time spend in pre and post-production is costing your shop $$$. How long are approvals taking? These are one of the most common delays in your production process. How long are customer approvals taking? This can affect your scheduling and how consistent of job flow you're reaching. How about production approvals? If your production manager isn't present and the press is held up, your expenses are increasing. Setup time and tear-down time? Automatic reclaiming and direct-to-screen machines can keep your supply chain running smoothly. Adding more screens into inventory and regularly checking tension can time-sucking tears. Have more time-saving tips? Post them below! Subscribe to our podcast: https://itunes.apple.com/us/podcast/printavo-presents-printhustlers-podcast/id1213143414?mt=2

Try Printavo: https://www.printavo.com Should I build or buy shop management software? We get the question a lot actually. Many shop owners with technical backgrounds are capable of building something completely customer so why not? I'm going to answer this question unbiasedly for you. This question comes down to focus. As a shop owner, you only have so many hours in a day. Every minute of your day is important and valuable to the business. Buying any shop management solution, like Printavo, is going to suit 80-90% of your needs as a business. No tool on the market will be able to satisfy 100% of what you're looking for. The reason is, Printavo has to be simple enough for thousands of shops to utilize. As we continue to push forward as a software company, we will get closer to that 100% but will never reach it. But realize, we are 100% focused on improvements. Our constant iterations are zeroed in on making the best shop management solution so you can focus on growing your print shop. Building a shop management tool entails that same amount of effort. Maintenance, iteration, and improvements. Just like any new project, building a custom shop management solution is like an iceberg. The top can be visibly seen and doesn't look too bad. But underwater is where the mass is. Creeping projects scopes, delayed deadlines and expensive software development is just the beginning of getting a version 1 completed. Don't forget about hosting and maintenance down the road. Does your custom solution integrate with email marketing software, a POS system, accounting tools or Google Apps? As technology changes, you want to be on the cutting edge of it to drive your print shop forward. Pick wisely! Subscribe to our podcast: https://itunes.apple.com/us/podcast/printavo-presents-printhustlers-podcast/id1213143414?mt=2

Try Printavo: https://www.printavo.com Justin Moore describes how he got his first 60,000 Shirt Order and how important big print jobs are to expand your screen-printing shop. We'll dive into: -How important it is to have a professional website -Word of Mouth will help your print shop succeed -How to Get Referrals -Facebook Ads Subscribe to our podcast: https://itunes.apple.com/us/podcast/printavo-presents-printhustlers-podcast/id1213143414?mt=2

Try Printavo: https://www.printavo.com Small Print Shops have the advantage to truly meet every single person in the town that could be a potential customer. Retargeting advertising on your website is a must! Here are some tips on how a screen printing business can grow in a small town or large city. We'll dive into: Tools for Retargeting like Adroll.com and Perfect Audience.com Holding Events regularly like Meetups, Conferences, Marathon, Family Events, etc to gain more customers Learn how to utilize Facebook Ads Subscribe to our podcast: https://itunes.apple.com/us/podcast/printavo-presents-printhustlers-podcast/id1213143414?mt=2

Try Printavo - https://www.printavo.com One of the first things potential customers look at is your reviews on Yelp, Google, etc. Shelby Craig, Founder of Rocket Shirts who generated $80,000 From $3,600 In T-shirt Sales Using Facebook Ads cracked the code to get great reviews for your screen-print shop. Subscribe to our podcast: https://itunes.apple.com/us/podcast/printavo-presents-printhustlers-podcast/id1213143414?mt=2

Try Printavo: https://www.printavo.com Customer care & support is a term many companies use. But many companies don't truly own up to the term. Missed emails, calls and poor empathy is all too prevalent in our industry. I've taken tips from shops that are top-notch customer support experts and tactics from how we handle support at Printavo to help you! We want you too, to be able to offer amazing customer support with these easy tricks & tips. Inbox Zero: Make sure all emails are answered by the time you leave. There shouldn't be any responses that are left without an answer. Get going on a support platform like GrooveHQ or Zendesk. These tools will keep all questions coming into one inbox to be assigned and handled. With questions coming in from Instagram, Facebook Messenger, Email, etc, it's difficult to keep track of everything. These systems keep it all in one place. With this support platform, you'll want to measure First Response Time and Customer Satisfaction. First Response is a measurement of how quick, on average, you respond to messages. Customer Satisfaction is an automate survey that goes out to customers asking if they had Good or Bad service. Results are tallied and averaged. Use our TAR method when responding to questions. Thanks. Acknowledge. Resolve. Example: "Thanks for asking your question Catie! We understand your concern. We can absolutely let you know when your order is ready to pick-up. Have a great day!" Bonus Tip: Answer your phone as much as possible! Set a goal of getting to 0 missed calls during business hours. Subscribe to our podcast: https://itunes.apple.com/us/podcast/printavo-presents-printhustlers-podcast/id1213143414?mt=2

Try Printavo - https://www.printavo.com - Simple, shop management software. Growing a print shop from the start is tough. This is your HUSTLE phase. Where you're grabbing land (aka "sales") as quickly as you can. Establishing a business process and repetitive marketing/sales funnel is important when achieving $250k in annual sales. In this video, we'll discuss a pathway to getting there. It isn't easy but it's 100% doable. Subscribe to our podcast: https://itunes.apple.com/us/podcast/printavo-presents-printhustlers-podcast/id1213143414?mt=2

Try Printavo: www.printavo.com Conversations with Onboarding Lead, Adam Cook at Printavo around change management. Adam coaches shops all over the world on getting their team ready to make the Printavo switch. Difficulties around training, getting the team excited and tips when making the transition are brought up. Take a listen! Subscribe to our podcast: itunes.apple.com/us/podcast/print…d1213143414?mt=2

Try Printavo: https://www.printavo.com Marathon Sportswear started in 1980 from a garage. They started with a manual and continued to print while raising a family of 8. Today, they have 10 autos and full-staff of 70 in the Chicagoland area. In this podcast, Matt Marcotte talks with Jim Piko, CEO of Marathon Sportswear, we dive into dealing with problematic customers while balancing company growth. Marathon Sportswear, like all shops, wants to please everyone to the highest standards. Jim talks about how they balance taking jobs to take jobs vs trying to select the best jobs for both parties. Matt also asks Jim how automation has changed his shop and tips for other shop owners when investing in this improvement. We learn when the best time to invest is and when you know it's too late. Subscribe to our podcast: https://itunes.apple.com/us/podcast/printavo-presents-printhustlers-podcast/id1213143414?mt=2

Running a screen-printing shop is tough. It's time-consuming and requires a lot of energy. Employees, production operations, sales, marketing, and growth can be hard to a balance all at once. Steven Farag from Campus.Ink has managed to take a nice vacation from his shop while operations continue to run. We called him and got tips on how to take a vacation that he used. Try Printavo: https://www.printavo.com