How to Be Awesome at Your Job

Trial attorney Heather Hansen shares the top ten tools from the courtroom to help you get what you want. — YOU’LL LEARN — 1) How to advocate like the pros 2) How to turn your inner critic into your biggest ally 3) How one question can get people to agree with you Subscribe or visit AwesomeAtYourJob.com/ep672 for clickable versions of the links below. — ABOUT HEATHER — Heather Hansen gives her clients the tools to advocate for themselves, their ideas and those around them. She has been a trial attorney for over 20 years and was consistently named one of the Top 50 Female Attorneys in Pennsylvania. Heather uses her psychology degree and her years in the courtroom to help her clients ask for what they want and get it. She’s also an anchor at the Law and Crime Network and has appeared on NBC, Fox News Channel, CNN, MSNBC, CBS and Sirius Radio. Heather has helped thousands of keynote audience members in Kuwait, Ireland, Mexico and across the U.S. become their own best advocates. Heather is the author of the best-seller The Elegant Warrior: How to Win Life’s Trials Without Losing Yourself, which Publishers Weekly calls a “template to achieving personal and career goals” and the host of The Elegant Warrior podcast. Heather’s next book, Advocate to Win-10 Tools to Ask for What You Want and Get It comes out May 25th. • Book: Advocate to Win: 10 Tools to Ask for What You Want and Get It • Book: The Elegant Warrior: How to Win Life's Trials Without Losing Yourself • Instagram: @imheatherhansen • Website: AdvocateToWin.com — RESOURCES MENTIONED IN THE SHOW — • App: Insight Timer • Book: Captivate: The Science of Succeeding with People by Vanessa Van Edwards • Book: Chatter: The Voice in Our Head, Why It Matters, and How to Harness It by Ethan Kross • Book: Man’s Search for Meaning by Viktor Frankl • Book: The 5 Second Rule: Transform your Life, Work, and Confidence with Everyday Courage by Mel Robbins • Book: The Law of Divine Compensation: On Work, Money, and Miracles by Marianne Williamson • Book: To Sell Is Human: The Surprising Truth About Moving Others by Daniel Pink • Book: What Every Body Is Saying: An Ex-FBI Agent's Guide to Speed-Reading People by Joe Navarro • Personality: Judge Rosemarie Aquilina • Tool: Asana • Tool: Calendly • TV Show: Law & Crime — THANK YOU SPONSORS! — • Blinkist. Read or listen to summarized wisdom from thousands of nonfiction books! Free trial available at blinkist.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jake Jacobs reveals why organizational change doesn’t have to be difficult and provides  key levers that make the difference. — YOU’LL LEARN — 1) How to keep change from becoming overwhelming 2) The hack to accelerate change 3) How leaders accidentally kill enthusiasm for change Subscribe or visit AwesomeAtYourJob.com/ep671 for clickable versions of the links below. — ABOUT JAKE — Jake Jacobs helps organizations, teams, and individuals make monumental changes. He’s worked in 61 industries, from high tech to manufacturing. He’s consulted for 96 organizations, from Fortune 50 to community theaters and supported more than 210,000 people in changing strategy, creating cultures, and mergers and acquisitions. Jake has partnered with CEOs, front-line workers and middle management at Ford, Kraft and Marriott. He’s also helped create change in the City of New York, U.K.’s National Health Service, and the United States Army and Navy. Clients call Jake when they need faster, easier, better results. • Book: Leverage Change: 8 Ways to Achieve Faster, Easier, Better Results • LinkedIn: Jake Jacobs • Website: JakeJacobsConsulting.com — RESOURCES MENTIONED IN THE SHOW — • Book: Preferred Futuring by Lawrence Lippitt • Book: The Practical Theorist: The Life and Work of Kurt Lewin by Alfred Jay Marrow • Theory: The Zeigarnik Effect — THANK YOU SPONSORS! — • Ladder. Get instantly approved for life insurance at LadderLife.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Darleen DeRosa discusses how to build top teams and deliver high-impact work while leading from a distance. — YOU’LL LEARN — 1) The quickest way to build trust in your team 2) How to ensure accountability with the ATC model 3) Simple, but effective ways to keep your team motivated Subscribe or visit AwesomeAtYourJob.com/ep670 for clickable versions of the links below. — ABOUT DARLEEN — Darleen DeRosa, Ph.D., is a consultant in Spencer Stuart’s Stamford office and a core member of the Life Sciences and Leadership Advisory Services practices. Darleen brings more than 15 years of consulting experience, with deep expertise in talent management, executive assessment, virtual teams, top team effectiveness and leadership development. Darleen works with leading companies to facilitate selection, succession management and leadership development initiatives. She is a trusted advisor to CEOs, CHROs and boards. Darleen earned her B.A. in psychology from the College of the Holy Cross and her M.A. and Ph.D. in social/organizational psychology from Temple University. Darleen is the co-author of Virtual Success: A Practical Guide for Working and Leading from a Distance (with Richard Lepsinger), as well as other book chapters and journal articles on leadership. • Darlene’s book: Leading at a Distance: Practical Lessons for Virtual Success, with James Citrin • Darlene’s book: Virtual Team Success: A Practical Guide for Working and Leading from a Distance, with Richard Lepsinger • Darlene’s LinkedIn: Darleen DeRosa • Darlene’s company: SpencerStuart.com. Get more resources here! — RESOURCES MENTIONED IN THE SHOW — • App: Donut • Software: Mural • Software: Miro • Article: “How to Combat Zoom Fatigue” • Book: Illusions: The Adventures of a Reluctant Messiah by Richard Bach • Book: The Leadership Pipeline: How to Build the Leadership Powered Company by Ram Charan, Stephen Drotter, James Noel • Game: Kahoot! — THANK YOU SPONSORS! — • TheZebra. Quickly save on home and auto insurance at TheZebra.com/awesome • Creatives on Call. Access 15,000 brilliant marketing and creative professionals at CreativesOnCall.com/AWESOME. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Scott Mautz returns with best practices for leading up, down, and across your organization. — YOU’LL LEARN — 1) The mindset for middle management success 2) How to keep progressing with the 50/50 rule 3) The trick to giving excellent feedback Subscribe or visit AwesomeAtYourJob.com/ep669 for clickable versions of the links below. — ABOUT SCOTT — Scott Mautz is a high-octane speaker expert at igniting peak performance and deep employee engagement, motivation, and inspiration. He’s a Procter & Gamble veteran who successfully ran several of the company’s largest multi-billion dollar businesses, an award-winning/best-selling author, faculty at Indiana University’s Kelley School of Business for Executive Education, a former top Inc.com columnist (over 1 million monthly readers), and a frequent national publication and podcast guest. • Scott’s book: Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization • Toolkit: ScottMautz.com/freetools • Scott’s website: ScottMautz.com — RESOURCES MENTIONED IN THE SHOW — • Book: Good to Great: Why Some Companies Make the Leap and Others Don't by James Collins • Previous episode: 605: How to Stop Firefighting and Start Executing with Chris McChesney — THANK YOU SPONSORS! — • Monday.com. Experience a 14-day free trial of the Work OS that boosts the ownership, joy, and efficiency of work.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

LinkedIn’s Head of Mindfulness and Compassion Scott Shute discusses how to improve yourself and your work by practicing more mindfulness and compassion. — YOU’LL LEARN — 1) Why mindfulness matters at work 2) How to keep your inner critic from hijacking your day 3) The four steps to cultivating compassion Subscribe or visit AwesomeAtYourJob.com/ep668 for clickable versions of the links below. — ABOUT SCOTT — Scott was previously the Vice President of LinkedIn’s Customer Operations organization. In his current role as Head of Mindfulness and Compassion at LinkedIn, Scott blends his lifelong practice and passion with his practical leadership and operations experience.  His mission is to change work from the inside out by “mainstreaming mindfulness” and “operationalizing compassion.” He is the author of the book The Full Body Yes, available in May 2021. • Scott’s book: The Full Body Yes: Change Your Work and Your World from the Inside Out • Scott’s website: ScottShute.com • Scott’s LinkedIn: Scott Shute — RESOURCES MENTIONED IN THE SHOW — • App: WisdmLabs • App: Wise@Work • Book: Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear • Book: How to Train Your Mind by Chris Bailey • Book: When Sorry Isn’t Enough: Making Things Right with Those You Love by Gary Chapman • Book: Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain, and Body by Daniel Goleman and Richard Davidson • Book: The Gift by Hafiz — THANK YOU SPONSORS! — • Blinkist. Read or listen to summarized wisdom from thousands of nonfiction books! Free trial available at blinkist.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jon Levy, a behavioral scientist renowned for his expertise in influence and human connection, shares valuable insights on cultivating relationships that drive success. He discusses the idea that relationships are the top predictor of success and introduces the concept of 'vulnerability loops' for rapid trust-building. Levy emphasizes the importance of authentic connections over superficial networking and shares strategies for creating meaningful experiences that enhance social ties. His practical tips make networking feel natural and effective.

Leadership expert Erica Dhawan helps decode the new cues and signals that make up digital body language. — YOU’LL LEARN — 1) The new cues and signals to look out for2) Rules for emojis in emails3) The Zoom rule to keep everyone engagedSubscribe or visit AwesomeAtYourJob.com/ep666 for clickable versions of the links below. — ABOUT ERICA — Erica Dhawan is a globally recognized leadership expert and keynote speaker helping organizations and leaders innovate faster and further, together. Erica has spoken, worldwide, to organizations and enterprises that range from the World Economic Forum to U.S. and global Fortune 500 companies, associations, sports teams, and government institutions. Named as one of the top management professionals around the world by Global Gurus, she is the founder and CEO of Cotential – a company that has helped leaders and teams leverage twenty-first-century collaboration skills globally. Her writing has appeared in dozens of publications, including Fast Company and Harvard Business Review. She has an MPA from Harvard Kennedy School, MBA from MIT Sloan, and BS from The Wharton School. • Book: Digital Body Language: How to Build Trust and Connection, No Matter the Distance • Quiz: EricaDhawan.com/digitalbodylanguage • Website: EricaDhawan.com — RESOURCES MENTIONED IN THE SHOW — • App: Calm • Book: Choose Yourself by James Altucher • Product: Nuun tablet — THANK YOU SPONSORS! — • Creatives on Call. Access 15,000 brilliant marketing and creative professionals at CreativesOnCall.com/AWESOME.• LinkedIn Jobs. Post your first job for free at linkedin.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Behavioral scientist and Wharton professor Katy Milkman reveals how behavioral science can help you make changes that stick. — YOU’LL LEARN — 1) The top obstacles of change–and how to overcome them 2) How to overcome your impulsivity 3) How you can make your laziness work for you Subscribe or visit AwesomeAtYourJob.com/ep665 for clickable versions of the links below. — ABOUT KATY — Katy Milkman is the James G. Dinan Professor at The Wharton School of the University of Pennsylvania, host of Charles Schwab’s popular behavioral economics podcast Choiceology, and the former president of the international Society for Judgment and Decision Making.  Over the course of her career, she has worked with or advised dozens of organizations on how to spur positive change, including Google, the U.S. Department of Defense, and Walmart. An award-winning scholar and teacher, Katy writes frequently about behavioral science for major media outlets such as The Washington Post and The New York Times. Her book How to Change: The Science of Getting From Where You are to Where You Want to Be came out two days ago! She earned her undergraduate degree from Princeton University (summa cum laude), and her PhD from Harvard University where she studied Computer Science and Business. • Book: How to Change: The Science of Getting from Where You Are to Where You Want to Be• Newsletter: Milkman Delivers• Podcast: Choiceology• Website: KatyMilkman.com— RESOURCES MENTIONED IN THE SHOW — • Book: Influence, New and Expanded: The Psychology of Persuasion by Robert Cialdini • Book: Nudge: Improving Decisions About Health, Wealth, and Happiness by Richard Thaier and Cass Sunstein — THANK YOU SPONSORS! — • TheZebra. Quickly save on home and auto insurance at TheZebra.com/awesome See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Godfather of Influence, Dr. Robert Cialdini, reveals best- and worst-practices for deploying the seven universal principles of influence. — YOU’LL LEARN — 1) The five words that doubled a student’s persuasiveness 2) How to masterfully and disasterfully employ each of the seven principles of influence 3) The easiest way to lose someone’s trust Subscribe or visit AwesomeAtYourJob.com/ep664 for clickable versions of the links below. — ABOUT ROBERT — Dr. Robert Cialdini is the author of Influence and Pre-Suasion. He is the thought leader in the fields of Influence and Persuasion.  And, he is a three-time New York Times Bestselling author with over 7 million books sold in 44 languages. Dr. Cialdini received his PhD from University of North Carolina and post-doctoral training from Columbia University. He holds honorary doctoral degrees (Doctor Honoris Causa) from Georgetown University, University of Social Sciences and Humanities in Wroclaw, Poland and University of Basil in Switzerland. He has held Visiting Scholar appointments at Ohio State University, the University of California, the Annenberg School of Communications, and the Graduate School of Business of Stanford University. In acknowledgement of his outstanding research achievements and contributions in behavioral science, Dr. Cialdini was elected to the American Academy of Arts & Sciences and the National Academy of Sciences. His work and books have been featured in the New York Times, Forbes, Inc., Psychology Today Magazine, and on the PBS Newshour, Bloomberg, CNN, BBC, New York Times, MSNBC, CNBC, CBS, and many more outlets and shows. Dr. Cialdini is a highly popular keynoter and is often referred to as the Godfather of Influence.  For more on Robert Cialdini and his life’s work, visit: https://www.influenceatwork.com/. • Robert’s book: Influence, New and Expanded: The Psychology of Persuasion • Robert’s book: Pre-Suasion: A Revolutionary Way to Influence and Persuade • Robert’s website: InflueceAtWork.com — RESOURCES MENTIONED IN THE SHOW — • Study: “A Relational Obligations Approach to the Foot‐In‐The‐Mouth Effect” by R. Kelly Aunel and Michael D. Basil • Study: “Sweetening the Till: The Use of Candy to Increase Restaurant Tipping” by David B. Strohmetz, Bruce Rind, Reed Fisher, and Michael Lynn • Study: “Observational Learning: Evidence from a Randomized Natural Field Experiment” by Hongbin Cai, Yuyu Chen, and Hanming Fang • Article: “Create intimacy with consumers or donors: Ask for their input” • Article: “The Power of the Word ‘Because’ to Get People to Do Stuff” • Book: "The Hidden Persuaders" by Vance Oakley Packard • Miniseries: The Queen’s Gambit • Comedy Routine: John Mulaney’s Dad Orders One Black Coffee — THANK YOU SPONSORS! — • Creatives on Call. Accesss 15,000 brilliant marketing and creative professionals at CreativesOnCall.com/AWESOME.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Melody Wilding shares powerful strategies to stop overthinking and deal with your inner critic. — YOU’LL LEARN — 1) The two behaviors that greatly hinder sensitive professionals 2) Three tactics for silencing your inner critic 3) Powerful questions to counter negative thinking Subscribe or visit AwesomeAtYourJob.com/ep663 for clickable versions of the links below. — ABOUT MELODY — Melody Wilding, LMSW is an executive coach, human behavior expert, and author of Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work. She has coached hundreds of private clients, from CEOs and Fortune 500 executives to leaders from the US Department of Education, the Federal Reserve, and the United Nations. She teaches graduate-level human behavior and psychology at the Silberman School of Social Work at Hunter College in New York. Her writing is regularly featured on Medium and in Harvard Business Review, Fast Company, Forbes, Business Insider, and Quartz. Her advice has been featured in the New York Times, The Cut, Oprah Magazine, NBC News, US News and World Report, and more. • Melody’s book: Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work • Melody’s website: MelodyWilding.com — RESOURCES MENTIONED IN THE SHOW — • Book: Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen • Product: Fitbit • Product: Oura Ring — THANK YOU SPONSORS! — • Storyworth. Give Mom a super meaningful Mother’s Day gift this year at StoryWorth.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.