Leadovation

Tony Child is the Founder and Owner of Elevated Worldwide, whose mission is to elevate businesses worldwide through the daily process of creating habits that produce desired results. He focuses on helping companies reach their goals while implementing positive change in the lives of their employees with time-tested and research-based processes. Tony has mentored executives, high-performing entrepreneurs, and Olympic athletes. Aside from his active guidance, through his book “VisionShift: A 10-Week Program to Transforming Your Life, Company and Industry So You Can Have, Do and Give More”, Tony continues making a great impact on leaders’ lives.  In this episode, Dean Newlund and Tony Child discuss:How mindset makes a huge difference Bringing awareness into our programming The disadvantage of living an unconscious life Shifting from “not enough” to “more than enough”  Key Takeaways:If you change the way you see things then the things you see will change. Changing your thoughts from negative or neutral to positive can change results dramatically. Bring the unconscious out into the conscious mind. Through therapy, coaching, journaling, and looking at the beliefs you hold about life, you’ll be able to see what is essentially your “programming” and rewrite it as necessary. If we don’t make ourselves aware of our own internal programming, we will have the disadvantage of being controlled and limited by it subconsciously. Most people are programmed to see life from a lens of “not enough”. Confirmation bias sets in and we see evidence of what we already believe is true. Shift your lens from “not enough” to “more than enough”. One way to make progress in this is by practicing gratitude.  "We've got to rewrite some things because your beliefs right now - it’s not programmed to take you there." —  Tony Child See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7IConnect with Tony Child:  Website: https://tonychild.com/ |  http://keepelevated.com/LinkedIn: https://www.linkedin.com/in/tonyrchild/ | https://www.linkedin.com/company/elevated-worldwide/Facebook: https://www.facebook.com/tonyrchild  Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370Show notes by Podcastologist: Justine Talla  Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Steven Gaffney is a leading expert on creating Consistently High Achieving Organizations (CHAO)™ including high-achieving teams, honest communication, and change leadership. Steven has worked in more than 25 different industries and market segments for over 25 years. He uses cross-discipline solutions and best practices from other industry sectors to bring fresh, innovative, and consistently successful approaches to his clients. He works directly with top leaders from Fortune 500 companies, associations, and the U.S. government and military; he is also an author, speaker, and trusted advisor.  In this episode, Dean Newlund and Steven Gaffney discuss:Honest communication in the workplace Providing an environment of emotional safety Encouraging people to be more candidGiving negative feedback  Key Takeaways:The biggest problem in communication is not in what people say but it's actually in what they don't say to each other or what they leave out.There’s a difference between being told that you are in a safe place and feeling that you are in a safe place. People want to tell the truth, so it's important we provide an environment of emotional safety. Create emotional safety. If you’re a leader in your organization, you must initiate and promote speaking candidly. Also, reward honesty. Encourage people to be more honest and give and receive feedback. When you give honest negative feedback, be ready also to give an actionable step that’s measurable and within a time frame. Ask them how you could help them complete their task and establish accountability.  "Getting the unsaid said, if you can do that, you can fix almost any problem." —  Steven Gaffney  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Steven Gaffney:  Website: http://www.stevengaffney.comLinkedIn: https://www.linkedin.com/company/steven-gaffney/Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370  Show notes by Podcastologist: Justine Talla Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Stacey Brown Randall is the multiple award-winning author of Generating Business Referrals Without Asking, host of the Roadmap to Grow Your Business podcast and national speaker.Stacey teaches business owners how to generate referrals naturally… without manipulating, incentivizing or even asking.   She has been featured in national publications like Entrepreneur magazine, Investor Business Daily, Forbes, and more. She received her Master’s in Organizational Communication and is married with three kids. In this episode, Dean Newlund and Stacey Brown Randall discuss:Understanding that referrals aren’t about you Being genuine and practicing gratitude Creating a good client experience Going into a prospecting meeting with the right mindset Key Takeaways:The first step to getting more referrals is to understand how referrals even happen. Referrals aren’t about you, it’s about the referral source. If they understand the problem a person is facing and they know that you can solve it, they’ll refer the person to you. Be genuine and always put the heart of the relationship first and foremost. Also, you must always remember to express gratitude when somebody refers you. Send a handwritten thank you note, not an email or a text message that can easily be forgotten or buried in their inbox. Work on the experience that you give to your client. Don’t ask for direct referral, instead, give them a referable experience. Do good work and work on the relationship. Have the right mindset when going into a meeting. There’s a big difference between the mindset of “I want this person to hire me” and “I want this person to adore me, help me, and refer me.”  "Until you can impact how they feel about you. You certainly can't direct how they think about you." —  Stacey Brown Randall See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Stacey Brown Randall:  Website: http://www.staceybrownrandall.comInstagram: https://www.instagram.com/staceybrownrandall/?hl=enLinkedIn: http://www.linkedin.com/in/staceybrandallFacebook: http://www.facebook.com/staceybrownrandall Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Justine Talla Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Lisa Morton is the CEO and founder of Roland Dransfield, one of the most established communications agencies in Manchester, England. For the last 24 years, Lisa has worked to forge meaningful, lasting business relationships that create both business growth and social impact alongside her team of award-winning strategists, journalists, creatives, digital, and social media specialists. Now with a London office and a partnership with an LA-basedagency, of which the founder is a former Roland Dransfield team member, Lisa is continuing to expand Roland Dransfield and explore new paths for growth.Lisa’s commitment to purpose-driven work is exemplified by Roland Dransfield’s “We Built This City” podcast, a podcast series that hears from Mancunians, born, bred, and adopted, who put their heart into Greater Manchester. The podcast has been nominated for Best Business Podcast by the prestigious British Podcast Awards and celebrates stories of determination, loyalty, and diversity across culture, arts, politics, sport, music, and business. Roland Dransfield’s other recent award wins include PR & Marketing Agency of the Year, Marketing Personality of the Year (Downtown in Business), Best PR/Social Agency Campaign (MPA), Small PR Agency of the Year (MPA), PR Agency of the Year (MPA) and Best PR Agency (The Talk of Manchester). They are currently shortlisted for Prolific North Best PR Agency and Best Digital Campaign and Best Social Impact Award 2020 (Downtown in Business), among others.25 years ago, it became apparent to Lisa that the only way to work somewhere that had suitable goals and values as an enterprise was to start it herself. Almost immediately, her talent for creating relationships became apparent when Manchester suffered a devastating bombing. Lisa got involved heavily in rebuilding the city centre and over the years has played a large part in helping to regenerate neglected parts of the city centre to create the new key “pillar” neighborhoods that make up the city. As a result, Lisa has been at the forefront of the response to crises in her community, and her commitment to social impact in the business community has driven her to help others to do the same. In this episode, Dean Newlund and Lisa Morton discuss:How crisis reveals our identity and creates progressOrganizations that stay and get stronger together Adding value during adversities Working with others who are aligned with your values Key Takeaways:Adversity can create a lot of beauty and positive progress. It is where our true identity is tested. We can only know who we really are or who our team members are when we go through a crisis. Organizations that figured out who they were, what their purpose was, and what their values were are those that stayed together and got stronger.Companies that add value during adversities will be remembered. Companies that don’t add value during adversities will also be remembered. People will be able to work more effectively and happily when they work with others who are aligned with their own values and purpose. Ideally, organizations must choose clients that are aligned with their values and purpose. "Plant trees you’ll never see. Leave a legacy out of respect for those who follow." —  Lisa Morton  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Check out their podcast, We Built This City, by clicking on this link: https://www.rdpr.co.uk/we-built-this-city-podcast/ Connect with Lisa Morton:  Website: https://www.rdpr.co.uk/Twitter: https://twitter.com/lisamortonInstagram: https://www.instagram.com/lisam2301/ Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370  Show notes by Podcastologist: Justine Talla Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Writer, scientist, professor, and practitioner of search optimization, Steve Wiideman lives, breathes, and eats SEO, SEM, and inbound marketing. He is the author of SEO Strategy & Skills, a college textbook through Stukent. When he's not leading his team of SEO consultants for franchise, multi-location, and e-commerce brands, he's a cheeseball romantic, entertaining dad, and world traveler with a passion for life; embracing culture and diversity. While serving as an adjunct professor at UCSD and CSUF, Steve’s also building the Academy of Search, while volunteering time to help improve transparency and industry standards as an agency trainer. In this episode, Dean Newlund and Steve Wiideman discuss:Why transparency is important Owning your mistakes Practicing transparency in hiring Focusing more on the value you give  Key Takeaways:People won’t feel bought into something if they don’t know what the something is 100%. Make sure that there’s transparency in the organization with your team and with your clients. Whenever you mess up or something doesn’t go well, it’s important to own it. Be honest, be genuine, and be sincere. You don’t have to make such a big show about it, but you have to be vulnerable and admit what you did wrong internally and if necessary, externally as well. A good practice when hiring is to ask the person if they could talk about stories of them working with other people. If they could talk about it, then it’s a really good sign. If you still feel uncomfortable, ask for more points of reference. Focus on being the best and having the most value to give, not just on being SEO-noticeable. Because if you are the number one result, but the information you give is basic and bland, eventually, the stats are going to catch up and your true search rank will show.  "If you're afraid of your competitors taking your business, then you're not doing as good as them and you need to step up your game. Because in the digital marketing world, especially in SEO, your job is to be number one. Nobody goes to page two of Google. You've got to be so competitive that the competition comes to you." —  Steve Wiideman  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Steve Wiideman:  Website: https://www.wiideman.comTwitter: https://twitter.com/seosteveInstagram: http://www.instagram.com/seosteveFacebook: http://www.facebook.com/wiidemanLinkedIn: https://www.linkedin.com/in/seoexpert/  Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Justine Talla  Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Rachel Richter is the Founder and Managing Partner of INLIGN, the premier alignment coaching and advisory practice for teams and organizations seeking to rectify misalignment and enable optimal functioning. Rachel describes alignment as “culture in action.” Out of further demand, she also founded align&thrive, the alignment coaching practice for individuals with the purpose of making thriving attainable personally and professionally. In this episode, Dean Newlund and Rachel Richter discuss:What alignment means Scaling alignment from the individual Rooting out the cause of misalignment The connection between alignment and intuition Key Takeaways:We intuitively understand to a certain extent what alignment means since we can feel it when we are not in alignment. There is alignment when actions accurately reflect priorities and intentions. Organizational alignment scales from the individual. Each one must see if they align with themselves while creating space between themselves and their role. If you are a leader in your organization and you can see a serious lack of alignment, then you need to seek out where the source of misalignment is. Each part of your organizational structure must be incentivized to work towards the same thing.  Bringing more resurgence to alignment will bring more resurgence to intention and intuition and all these will maximize business performance and overall success.  "We don't come to a place of seeing each other and being able to collaborate if we don't have the same or mutually beneficial intentions." —  Rachel Richter See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Rachel Richter:  Website: https://www.getinlign.com/LinkedIn: https://www.linkedin.com/in/imrachelrichter Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Justine Talla Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Ryan Margolin, the CEO of Professional Hair Labs, set out on a journey to help create the world's leading product in cosmetic bonding when his mother was poisoned by the harmful chemicals in the hair adhesive products commonly used in the industry. Inspired to keep the same thing from happening to anybody else, his family dove into the research and created their first hair care product free of harmful substances. Now, nearly 20 years later, Ryan is an international business leader and an entrepreneur who works in more than 15 different countries.There, he helps create sustainable services and products in industries full of subpar and even harmful options.With the help of Ryan’s expertise in effectively taking concepts and formulating strategies for success in multiple different industries, as well as his flexibility, clarity, and dedication to putting people first, Professional Hair Labs has expanded its manufacturing tenfold, grown to become one of the 500 fastest-growing companies in the US over the last 5 years, and has sold more than $50 million in product globally. In this episode, Dean Newlund and Ryan Margolin discuss:Setting aside ego Encouraging open communication The difference is in the mindset Controlling the fire  Key Takeaways:If you truly want the business to succeed and grow, then egos must be set aside. People need to be able to drop the veil and look at themselves in the mirror to figure out how they could help the company best. Encourage people to speak their thoughts openly. Set up open lines of communication between the organization’s members and executives. Consider hiring a person with a good mindset. A person who may be less qualified than another but has a stronger and hungrier kind of mindset will be a better asset to your company than others. You don’t want to have that type of person slipping off your fingers. Fear is like fire. You can step back and just watch it burn everything down. Or you could control the fire and not be afraid of it. "It really comes down to mindset. It’s the difference between are you just gonna stay in the same place or are you gonna truly achieve what you know you can and realize your full potential." —  Ryan Margolin  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Ryan Margolin:  Website: https://www.prohairlabs.comTikTok: https://www.tiktok.com/@ghostbondglueInstagram: https://www.instagram.com/professionalhairlabs/Facebook: https://www.facebook.com/professionalhairlabsLinkedIn: https://ie.linkedin.com/in/ryanmargolinConnect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Justine Talla  Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Mike is the Managing Director/CEO of the Napier Group, a $7M PR and marketing agency for B2B technology companies. He is a self-confessed geek who loves talking about technology. He believes that combining the measurement, accountability, and innovation that he learned as an engineer with a passion for communicating internationally means Napier can help clients achieve their marketing goals sooner. In this episode, Dean Newlund and Mike Maynard discuss:Why marketing is becoming more important The difference between sales and marketing Bridging the gaps between different departments Marketing to your ideal customer Key Takeaways:Marketing is becoming more important because it’s responsible for the majority of the process the customer goes to. Sales get involved at the end to close the deal. Sales are personal. Marketing focuses on audiences - individuals grouped together. Sales are one-to-one, and marketing is one-to-many. You have to learn to work together with other departments. Stop sitting in your own silo, engage the other group and try to talk their language. Picture your ideal customer and market to them. If any marketing tool or action doesn’t fit or won’t be received typically by your ideal customer, then don’t do it. "The worst that you could do is to just start marketing. What you need to do is to make sure that what you’re gonna do is going to reach the right people and that it’s gonna be effective." —  Mike Maynard  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Mike Maynard:  Website: www.napierb2b.comTwitter: https://twitter.com/Mike_MaynardInstagram: https://www.instagram.com/napierpr/LinkedIn: https://www.linkedin.com/in/mikemaynard/ | https://www.linkedin.com/company/napier-partnership-limited   Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370  Show notes by Podcastologist: Justine Talla Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Heenle is a certified HR Professional with a passion for helping businesses succeed. Heenle has provided HR consulting services to more than 200 businesses varying in size and industry.  Heenle's experience in sales, customer service, and people management has uniquely positioned her to partner with entrepreneurs and business leaders to recruit and retain a team of their own five-star employees.  In this episode, Dean Newlund and Heenle Turner discuss:Tailor-fitting your questions to find the best candidatesRecruiting for the best interest of the business ownerDealing with candidates that ghost the interviewerThe qualities of a five-star employee Key Takeaways:You have to be intentional and specific with what you want from a candidate. Start with outlining what it is exactly you want or expect from a person first before creating specific and targeted questions according to that.To come up with the right questions, know the intentions of the owner and what exactly is the need they want to fill in the company related to that role.Candidates who decide not to show up for their interview are not a loss for the company. You probably don’t want a person with a lack of professionalism working for you anyway.Look for a candidate whose core values align with the company’s, then see if they possess qualities of a five-star employee such as being supportive, collaborative, and proactive. Being able to complete their tasks, achieve their goals, provide quantifiable results for you, and more. "What I challenge business owners to think about is time and efficiency, if you give everybody a shot, if you don’t have standards, if you don’t find the right people the first time then you’ll realize in a few weeks that they’re not the right fit, the people in your organization who are five star employees are gonna be picking up the slack for the new people… you’ll find yourself replacing them anyway." —  Heenle Turner See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Heenle Turner:  Website: www.5staremployees.comLinkedIn: https://www.linkedin.com/in/heenleturner/  Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370Show notes by Podcastologist: Justine Talla  Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Yvan Demosthenes is a Sales Professional with more than 20 years of experience, 16 years in Talent Acquisition and Recruiting. His career has covered various Sales and Management roles. During his career, he has attained several awards from GE, CareerBuilder, Monster.com, and others.Yvan has helped companies of all sizes with their online advertising, technology integration, diversity recruiting efforts, and overall recruiting strategies. He has also had the pleasure of placing executives and emerging leaders into some of the most recognized companies.He received his BS from the University of Cincinnati, his MBA from Thomas More University, received his Leadership Training from Harvard Business School, and his D&I Certification from eCornell. Yvan lives in Cincinnati, OH with his wife and 3 kids and is a Parishioner at Guardian Angels Church in the community of Anderson. He is active in nonprofits and enjoys coaching youth sports. He is currently a Thomas More University Alumni Board Member. In this episode, Dean Newlund and Yvan Demosthenes discuss:How to get better at attracting ideal intervieweesDeveloping an internal referral system The consequence of not working on your culture Looking for individuals with transferable skills  Key Takeaways:Transparency and truthfulness are great ways to attract job seekers to your company. Be detailed and exact about the job description, not only of the requirements of the job but the attitude you want in a team member and what culture they’re coming into if they come into your company. Who knows better what’s gonna fit within your company than your own employees? A robust internal referral program is a must in order to get quality candidates. Developing and working on culture has to be as important as the short-term financial goals that keep your lights on. If you don’t prioritize it, it will make things worse either now or down the road.There are not enough people to go around, you’re competing with others for the same person. Look for individuals with transferable skills. "Money can always solve problems at the moment, without a true plan behind the money, it’s temporary." —  Yvan Demosthenes See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Yvan Demosthenes:  Website: https://www.hamiltondemo.com/contactLinkedIn: https://www.linkedin.com/company/hamiltondemo/ | https://www.linkedin.com/in/yvandemosthenes/Twitter: https://twitter.com/HamiltonDemoFacebook: https://www.facebook.com/HamiltonDemoRecruiting/  Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370Show notes by Podcastologist: Justine Talla  Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.