The CX Leader Podcast | A resource for customer experience leaders
Walker Information
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
Top mentioned books
Here are the most frequently recommended books on The CX Leader Podcast | A resource for customer experience leaders:
#1 Mentioned in 1 episodes
Influence
The Psychology of Persuasion
Robert Cialdini
#2 Mentioned in 1 episodes
Persuasion
Jane Austen
#3 Mentioned in 1 episodes
The True Competitive Advantage
A Practical Guide to Achieving Extraordinary Success through Deep Relationships
Dan Silvert
