Cold Call

Robin Kovitz, CEO of Baskits, shares her journey of buying a seasonal business, offering insights on investment criteria, risk management, and transitioning to entrepreneurship. The episode explores challenges of acquiring a business, managing a seasonal operation, and analytical methods for business growth. Kovitz's triumph as a novice CEO highlights the complexities and considerations of owning a seasonal business.

Harvard Business School professor and tech entrepreneur discuss NFTs, focusing on the Bored Ape Yacht Club NFTs' rise and brand-building model. They explore the impact of NFTs on digital ownership, brand loyalty, and societal evolution, emphasizing the importance of understanding NFT technology for engaging consumers in the digital space.

In 2018, artisanal Italian vineyard Frank Cornelissen was one of the world’s leading producers of natural wine. But when weather-related conditions damaged that year’s grapes, founder Frank Cornelissen had to decide between staying true to the tenets of natural wine making, or breaking with his public beliefs to save that year’s grapes by adding sulfites. Harvard Business School assistant professor Tiona Zuzul discusses the importance of staying true to your company’s principles while remaining flexible enough to welcome progress in the case, “Frank Cornelissen: The Great Sulfite Debate.”

Rick McCathron, CEO and president of Hippo, an insurtech firm addressing climate challenges, dives into innovating home insurance strategies. He discusses how Hippo leverages technology for competitive edge, smart home packages, and data-driven pricing. With Harvard’s Lauren Cohen, they explore adapting underwriting models to extreme weather events. Topics include consumer behavior shifts towards tech solutions and how new entrants improve claims processes while traditional insurers struggle. Together, they highlight the essential role of AI in predicting risks and enhancing customer engagement.

The podcast discusses the challenges faced by Twiddy & Company during the COVID-19 pandemic, focusing on the importance of trust in managing through a crisis. It explores how the company leaned into trust to support homeowners, guests, and employees, highlighting the dynamics of trust relationships and the role of communication in crisis management.

Ferran Adrià, chef at elBulli, balances innovation and business growth. Harvard Prof. Norton discusses creativity, emotions, and innovation connections. Podcast explores rituals, emotional dining experience at elBulli, and the power of creativity in exceptional customer experiences.

Exploring Amazon's role in addressing a housing crisis in Seattle, the podcast delves into the debate on whether tech giants worsen or help the problem. It discusses the firm's partnership with a nonprofit to provide shelter for homeless families and the importance of business in addressing societal issues. The conversation also touches on the balance between corporate responsibility, government revenue, and the lessons for business leaders in community engagement.

Hüsnü Özyeğin, successful entrepreneur, discusses legacy of giving in Turkey. Topics: impact of post-earthquake efforts, evolution of family business, philanthropic focus on education, responsive disaster relief, and integrating social giving into business models.

Raymond Jefferson, a military veteran, overcame false allegations by filing a federal lawsuit. His resilience and vulnerability shaped his leadership style. The podcast explores his journey from West Point to the U.S. Department of Labor, highlighting how he triumphed over adversity with positivity and determination.

The podcast discusses how Paul English brought multiple ideas to market, emphasizing the importance of distinguishing good ideas, systematic thinking, and fast development. It explores his journey from aspiring car wash owner to successful entrepreneur, highlighting traits like scrappiness and innovation. Also, it delves into the creation of kayak.com, leadership empowerment, problem-solving speed, and building trust with customers.