Connecting the Dots

Hugh Alley, an author and consultant, discusses the impact of TWI program on leadership skills. Topics include job training pre-World War II, feedback in the workplace, recognition, communication in leadership, and uncovering hidden talents in team members.

Jennifer Garvey Berger, Co-founder of Cultivating Leadership, discusses complexity in leadership, distinguishing between complexity and complicatedness. She explores challenges in industries like airlines vs healthcare, emphasizing the importance of human factors and interdisciplinary communication. Berger also talks about navigating leadership challenges during uncertain times, focusing on resilience and effective conflict resolution within groups.

Marcus Hollinger and Josh Ruff are Sr. Directors of Innovation at Stoked (stokedproject.com), a breakout innovation studio giving leaders and teams the courage to innovate with impact. They are the co-creators of Ideascience by Stoked (stokedproject.com/ideascience): music, neuroscience, and practical tools for building momentum to solve business challenges—in a 3-hour package. Marcus is an award-winning marketer, innovation designer, and entrepreneur. He has a decade-long career leading creative work. Marcus led creative marketing at Reach Records as their Chief Marketing Officer where he created Grammy Award Winning campaigns, and launched the #1 Album on the Billboard 200 Chart in 2014. He coaches executive education programs at the Stanford d.School, is a Senior Director of Innovation at Stoked, and as an entrepreneur, his specialty coffee company, Portrait Coffee, was named Food and Wine Magazine's best coffee in Georgia. Josh is an award-winning innovator, Stanford d.schooler, hotelier, and craftsman. He has designed and run global innovation programs at Hyatt, he coaches executive education programs at the Stanford d.school, and as a Senior Director at the human-centered design consultancy Stoked, he helps teams awaken their creative state. Josh's expertise is leading client teams—from nonprofit to Fortune 5—through the murky space between scrappy, rapid prototyping and full-blown pilots for new consumer products, services, and experiences. Most recently, a team Josh led at a Fortune 50 company won the CEO Award for Innovation for a breakthrough solving the support gap mothers endure within the first six weeks after giving birth. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Todd Rogers is professor of public policy at Harvard. He’s coauthor of Writing for Busy Readers: Communicate More Effectively in the Real World. To learn more see this 1-page checklist or use this AI email editing tool. He leads award-winning workshops on effective communication for organizations around the world.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2019 she left employment to build her own business. Gemma's mission is to help organisations and individuals be the BEST they can be, by helping people SEE, helping people THINK, and helping people CHANGE.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Chris is a co-author of three Shingo Publication award winning books - "4+1 Embedding a Culture of Continuous Improvement " , " The Essence of Excellence " and “Why Bother?” . He edited the Shingo Institute book “Enterprise Alignment and Results” and is a Shingo Institute Faculty Fellow, master trainer and examiner. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Jake Lancaster is the Chief Medical Information Officer(CMIO) for Baptist Memorial Health Care Corporation and Chief Medical Officerfor the Baptist Medical Group. He also continues to practice as a part-time internist for the Baptist Medical Group (BMG). Dr. Lancaster completed his undergraduate degree in physicsat the University of Mississippi and Sally McDonald Barksdale Honors College,where he was inducted into the Phi Beta Kappa honor society. He earned his medicaldegree at the University of Mississippi, where he served as student bodypresident and was inducted into the medical honor society Alpha Omega Alpha. Hethen went on to complete an internal medicine residency at the University ofAlabama at Birmingham, where he simultaneously completed a Master of Science inHealthcare Administration from the UAB School of Health Related Professions. After residency, he pursued a fellowship in the field ofClinical Informatics at Vanderbilt University Medical Center and earned anadditional Master’s degree in Applied Clinical Informatics from VanderbiltUniversity. After completing fellowship, he went on to be the Chief MedicalInformation Officer at West Tennessee Healthcare in Jackson, TN, where he practicedas an outpatient internal medicine physician and hospitalist. He is board certified in internal medicine through theAmerican Board of Internal Medicine and clinical informatics through theAmerican Board of Preventive Medicine. He is a member of the American Collegeof Physicians and the American Medical Informatics Association. He is also aFellow of the American Medical Informatics Association and the author of thebook “The Matter of Medicine.” Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Richard is a UK born Australian who has spent 40 years working globally on Business Improvement across Retail, Supply Chain, Telco, Banking and Education sectors.  From this career there emerged a single thread of learning which was so consistent and so impactful that Richard felt compelled to pull it out, capture and share it. The resulting book places Key Behaviour Indicators (KBI's) at the center of an organization’s ability to achieve genuine high performance and move towards a target Culture. KBIs are not KPIs for people, they open a window into the Mindset of your organization.  They tell you if your Culture is real or dead on a meeting room poster. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Robert “Cujo” Teschner is a combat veteran. He’s a former F-15 “Eagle” instructor at the prestigious U.S. Air Force Weapons school—the Air Force “Top Gun” program. He’s also a former F-22 “Raptor” fighter squadron commander, having commanded one of America’s precious few operational F-22 fighter squadrons. During his time teaching at the Weapons School, Cujo served as the U.S. Air Force’s Subject Matter Expert on the practice of team accountability. His published work from that time is still in use throughout the Air Force today. Specifically, Cujo authored “The Vocabulary of the Debrief” and helped mold the Methodology of the Debrief, defining the language and accountability practices that the Air Force uses to the present day.A 1995 distinguished military graduate of the Air Force Academy and a 2013 distinguished graduate of the National War College, Cujo retired from the Air Force in December 2015, achieving the rank of full Colonel. But because of a battle with colorectal cancer, Cujo and his family decided to retire from the Air Force early. Team Teschner’s ambition was to focus on Cujo’s health and to accommodate the fact that his body was largely broken. This led to Cujo’s introduction to entrepreneurship.Back when he was teaching at the Weapons School, Cujo believed that the principles he was teaching applied to a much wider audience. In fact, as Cujo started to refine and update the Accountability practices he would teach for the entirety of his time at the Weapons School, he also started thinking about translating those principles to business. Once cancer forced him to give up his ability to fly high-performance fighter aircraft, he pivoted to teaching businesses the principles that allow all teams to thrive in disruption. And he’s never looked back.Cujo is now the founder and CEO of VMax Group, an international leadership training company. He is also the national bestselling author of Debrief to Win: How America’s Top Guns Practice Accountable Leadership … and How You Can, Too! His second book, Aiming Higher: A Journey Through Military Aviation Leadership also immediately went to #1 on the Amazon bestseller list. Cujo has built his growing company from scratch, and everyone in the company is committed to the company’s purpose: To teach and inspire real teamwork so that teams thrive in disruption and keep our economy strong.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Billy Ray Taylor is the CEO of LinkedXL and author of “The Winning Link“. Billy previously worked at Goodyear Tire and Rubber Company for 30 years; starting off on the plant floor and retiring as Global Head of Diversity and Inclusion and Executive Director of Commercial, Off Highway, and Support Manufacturing North America.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.