Connecting the Dots

Mike is Executive Director for the Center for Quality People & Organizations (CQPO). Mike Hoseus brings both manufacturing operations and specialization in Human Resource experience to CQPO. CQPO is an organization developed in 1999 as a vision of Toyota Motor Manufacturing to share Lean Quality philosophy and human resource practices with education, business, and community organizations. CQPO current projects with Toyota include New Hire selection and training process, Team Leader and Group Leader post promotion training, Quality Circle Leader and Manager training, and Global Problem Solving for all levels. Mike is co author with Dr. Jeffery Liker (Author of the Toyota Way) of Toyota Culture. Mike is an adjunct professor with the Lean Enterprise Institute.  Prior to CQPO, Mike was a corporate leader for 13 years at Toyota Motor Manufacturing’s Georgetown, Kentucky, plant both in Human Resources and Manufacturing. As Assistant General Manager in Human Resources, his responsibilities included personnel, safety, HR development, employee relations, benefits, training, and manufacturing/human resource teams for a plant of 8000 team members. His major initiative was development of the enhanced relationship between Human Resource and Manufacturing. Mike’s operational responsibilities in manufacturing started in 1987 as a front line supervisor in vehicle assembly. This included all aspects of safety, quality, productivity, cost and morale for operations. With experience as Assembly Plant Manager and eventually Assistant General Manager, his responsibilities increased to include both assembly plants including operations, maintenance, and engineering. Mike currently supports organizations with Lean Culture transformations focusing on the roles of Executive Management and Human Resources and how the Quality People Value Stream integrates with the Operations Value Stream.  Mike has served and contributed to numerous community boards such as the Kentucky Community and Technical College System and the Lexington Mayor’s Partnership for Youth. Mike has degrees in Business and Psychology from Xavier University and a Masters of Arts in Counseling from Asbury Theological Seminary. Mike’s wife, Suzy and he are co-founders of CMH, Inc. and Life Learning Ministries and have three children, Ben, Leah and Lindsay as well as daughter in law, Jessica (Ben).Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Chris is a multi-award winning author, international speaker, and coach. He is a certified Shingo Institute master-level trainer, a Shingo Institute Faculty Fellow, Examiner and Member. He coaches executive teams and transfers continuous improvement knowledge across all levels of an organisation. Chris is also the author of three Shingo Publication Awards for books he has co-authored.Brad is a senior leadership coach focused on helping leaders improve themselves and their organization to create a better future economically, socially and environmentally for future generations. He is host of the Enterprise Excellence Podcast and Community, author of the book "Agile Sales", and a certified trainer and coach in Lean Six Sigma and the Agile Education Program.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Sarah Hyndman is the author of the book Why Fonts Matter (Gingko Press), a keynote speaker and the founder of Type Tasting (www.typetasting.com). She explores what happens to your brain on words: from sight to senses. As a designer-researcher Sarah has been a typosensory expert since 2013. She has co-published papers with Professor Charles Spence of the University of Oxford. Sarah combines her findings with collated research. She translates this into multisensory experiences and interactive demonstrations. Her talks are packed with audience participation and live experiments. Her experiment-themed events are designed to engage curiosity.  Sarah creates experiences that transform what audiences feel, think, taste, smell and do.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Papier is the co-founder and CEO of VisualDx. A thought leader in clinical informatics, Dr. Papier maintains the overall vision for the company with a keen focus on product integration and impacting costs in healthcare through clinical accuracy. His entrepreneurial drive, years of clinical experience, and passion for delivering true healthcare solutions have propelled the company to the forefront of clinical decision support in quality and innovation.A dermatologist and medical informatics expert, Dr. Papier has a particular interest in designing clinical decision support systems based on visually rich knowledge areas to reduce diagnostic error at the point of care. In line with this goal, he is focused on transforming medical education to include training in cognitive error and the use of information technology. Dr. Papier also focuses on consumer health by developing tools to educate and empower patients.A graduate of Wesleyan University, Dr. Papier completed his pre-med studies at Columbia University, earned his MD from the University of Vermont College of Medicine, and completed his graduate medical training at the University of Rochester Medical Center. He is an associate professor of Dermatology and Medical Informatics at the University of Rochester School of Medicine and Dentistry.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Urs is a former United Nations military peacekeeper and NATO military peacekeeping commander, a highly accomplished ultraendurance champion, a widely published professor, bestselling author, and a seasoned executive coach and keynote speaker with more than three decades of experience helping hundreds of leaders and dozens of executive teams unlock new levels of achievement across four continents. He is the founder of the Radical Humility Leadership Institute and speaks frequently on the topic of leadership to corporations and associations across the globe. His message of Radical Humility in leadership has inspired teams from across the spectrum, including Amazon, Starbucks, the Society of Human Resource Management, Vistage, the University of Melbourne, and Microsoft.He holds a PhD in geography and a Master of Science from the University of Zürich, Switzerland, and an MBA from the Australian Graduate School of Management. Urs is the loving father of two teenage boys who make commanding soldiers look easy. He lives in Seattle, Washington.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

James R. Korndorffer, Jr. MD MHPE FACS is Associate Professor and Vice Chair of Education in the Department of Surgery at Stanford University. Previously he served as Vice chair of Surgery at Tulane University Health Sciences Center in New Orleans. While at Tulane he also was the Surgery Residency Program Director, the assistant dean for Graduate medical education and the Medical Director of the Tulane Center for Advanced Medical Simulation and Team Training. He received his undergraduate degree in Biomedical Engineering from Tulane University, his Medical Degree from the University of South Florida College of Medicine and his Masters in Health Professions Education from the University of Illinois Chicago. His general surgery residency was completed at The Carolinas Medical Center in Charlotte, North Carolina and his Advanced Laparoscopic Fellowship was completed at Tulane University.He is actively involved in numerous national societies including the American College of Surgeons, the Society for Gastrointestinal and Endoscopic Surgeons, the Association for Surgical Education, and the Association for Program Directors in Surgery. He serves on the American College of Surgeons Committee on Validation of Surgical Knowledge and Skills, SAGES Fundamentals of Laparoscopic Surgery and Development Committees and also serves as the APDS research committee vice chair.Dr. Korndorffer has published over 60 papers in peer reviewed journals, 5 book chapters and has presented at over 100 national meetings. Dr. Korndorffer’s clinical interests include minimally invasive surgery for gastrointestinal disorders and hernias. His research interests include surgical education, surgical simulation, patient safety, and patient care quality.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Steve Jones is a leadership coach, keynote speaker, consultant, and best-selling author who empowers leaders to build strong, united, and resilient cultures. His positive impact developed as a teacher and head football coach at Kimberly High School in Wisconsin, where he led his team to a record of 129-9 (including 70 consecutive wins) and multiple state championships. Steve’s winning formula captivates Fortune 500 companies, pro sports teams, and competitive leaders aiming to inspire successful, connected teams.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1,000 front-line leaders. He has written two books: Becoming the Supervisor: Achieving Your Company’s Mission and Building Your Team, and The TWI Memory Jogger. He speaks frequently about supervision, quality, lean manufacturing and Toyota Kata. From his home near Vancouver, Canada, he helps clients across North America.Skip Steward is the Vice President and Chief Improvement Officer at Baptist Memorial Health Care.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1,000 front-line leaders. He has written two books: Becoming the Supervisor: Achieving Your Company’s Mission and Building Your Team, and The TWI Memory Jogger. He speaks frequently about supervision, quality, lean manufacturing and Toyota Kata. From his home near Vancouver, Canada, he helps clients across North America.Skip Steward is the Vice President and Chief Improvement Officer at Baptist Memorial Health Care.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Authors and consultants Hugh Alley & Skip Steward discuss TWI job relations' origins and effectiveness in workplace problem-solving. They emphasize clear objectives in leadership, highlighting companies like Toyota utilizing TWI strategies. The podcast explores developing leaders with TWI, improving team dynamics, and the benefits of skill acquisition in dealing with complex systems.