Chris is a co-author of three Shingo Publication award winning books - "4+1 Embedding a Culture of Continuous Improvement " , " The Essence of Excellence " and “Why Bother?” . He edited the Shingo Institute book “Enterprise Alignment and Results” and is a Shingo Institute Faculty Fellow, master trainer and examiner. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Jake Lancaster is the Chief Medical Information Officer(CMIO) for Baptist Memorial Health Care Corporation and Chief Medical Officerfor the Baptist Medical Group. He also continues to practice as a part-time internist for the Baptist Medical Group (BMG). Dr. Lancaster completed his undergraduate degree in physicsat the University of Mississippi and Sally McDonald Barksdale Honors College,where he was inducted into the Phi Beta Kappa honor society. He earned his medicaldegree at the University of Mississippi, where he served as student bodypresident and was inducted into the medical honor society Alpha Omega Alpha. Hethen went on to complete an internal medicine residency at the University ofAlabama at Birmingham, where he simultaneously completed a Master of Science inHealthcare Administration from the UAB School of Health Related Professions. After residency, he pursued a fellowship in the field ofClinical Informatics at Vanderbilt University Medical Center and earned anadditional Master’s degree in Applied Clinical Informatics from VanderbiltUniversity. After completing fellowship, he went on to be the Chief MedicalInformation Officer at West Tennessee Healthcare in Jackson, TN, where he practicedas an outpatient internal medicine physician and hospitalist. He is board certified in internal medicine through theAmerican Board of Internal Medicine and clinical informatics through theAmerican Board of Preventive Medicine. He is a member of the American Collegeof Physicians and the American Medical Informatics Association. He is also aFellow of the American Medical Informatics Association and the author of thebook “The Matter of Medicine.” Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Richard is a UK born Australian who has spent 40 years working globally on Business Improvement across Retail, Supply Chain, Telco, Banking and Education sectors.  From this career there emerged a single thread of learning which was so consistent and so impactful that Richard felt compelled to pull it out, capture and share it. The resulting book places Key Behaviour Indicators (KBI's) at the center of an organization’s ability to achieve genuine high performance and move towards a target Culture. KBIs are not KPIs for people, they open a window into the Mindset of your organization.  They tell you if your Culture is real or dead on a meeting room poster. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Robert “Cujo” Teschner is a combat veteran. He’s a former F-15 “Eagle” instructor at the prestigious U.S. Air Force Weapons school—the Air Force “Top Gun” program. He’s also a former F-22 “Raptor” fighter squadron commander, having commanded one of America’s precious few operational F-22 fighter squadrons. During his time teaching at the Weapons School, Cujo served as the U.S. Air Force’s Subject Matter Expert on the practice of team accountability. His published work from that time is still in use throughout the Air Force today. Specifically, Cujo authored “The Vocabulary of the Debrief” and helped mold the Methodology of the Debrief, defining the language and accountability practices that the Air Force uses to the present day.A 1995 distinguished military graduate of the Air Force Academy and a 2013 distinguished graduate of the National War College, Cujo retired from the Air Force in December 2015, achieving the rank of full Colonel. But because of a battle with colorectal cancer, Cujo and his family decided to retire from the Air Force early. Team Teschner’s ambition was to focus on Cujo’s health and to accommodate the fact that his body was largely broken. This led to Cujo’s introduction to entrepreneurship.Back when he was teaching at the Weapons School, Cujo believed that the principles he was teaching applied to a much wider audience. In fact, as Cujo started to refine and update the Accountability practices he would teach for the entirety of his time at the Weapons School, he also started thinking about translating those principles to business. Once cancer forced him to give up his ability to fly high-performance fighter aircraft, he pivoted to teaching businesses the principles that allow all teams to thrive in disruption. And he’s never looked back.Cujo is now the founder and CEO of VMax Group, an international leadership training company. He is also the national bestselling author of Debrief to Win: How America’s Top Guns Practice Accountable Leadership … and How You Can, Too! His second book, Aiming Higher: A Journey Through Military Aviation Leadership also immediately went to #1 on the Amazon bestseller list. Cujo has built his growing company from scratch, and everyone in the company is committed to the company’s purpose: To teach and inspire real teamwork so that teams thrive in disruption and keep our economy strong.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Billy Ray Taylor is the CEO of LinkedXL and author of “The Winning Link“. Billy previously worked at Goodyear Tire and Rubber Company for 30 years; starting off on the plant floor and retiring as Global Head of Diversity and Inclusion and Executive Director of Commercial, Off Highway, and Support Manufacturing North America.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Korby Miller discusses the Pulse Program at Prisma Health, focusing on enhancing outcomes by emphasizing data collection, transparency, and system improvement efforts. The Great Catch program improves safety reporting and fosters a culture of trust. Learning collaboratives drive patient satisfaction improvements, and prioritizing engaged individuals encourages behavior change for organizational growth.

Michael Bungay Stanier has a gift for distilling big, complex ideas into practical, accessible knowledge for everyday people that helps them be a force for good. His books have sold over a million copies, with The Coaching Habit topping the Wall Street Journal bestseller list. MBS has been featured on the blogs and social media platforms of thought leaders including Seth Godin, Tim Ferriss, and Brené Brown, and has appeared on ABC, BBC, CBC, Ted.com, and innumerable podcasts―as well as in notable publications including the Harvard Business Review, Forbes, Inc., and Fast Company. MBS is the founder of Box of Crayons, a learning and development company, that helps organizations move from advice-driven action to curiosity-led transformation. They have trained more than half a million people for clients including Microsoft, Salesforce, TELUS and Gucci. Before establishing Box of Crayons, MBS’s accomplishments included publishing an academic article on James Joyce and a Harlequin-esque short story; playing small roles in helping invent Pizza Hut’s Stuffed Crust pizza and creating “one of the worst single-malt whiskies in existence”; and spending 20 minutes writing what has remained GlaxoSmithKline’s global vision for more than 20 years. A former Rhodes Scholar, MBS is an Australian who now lives in Toronto, Canada. You can join others committed to being a force for change at MBS.worksLink to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Shaun Barker has been the assistant executive director for the Shingo Institute since 2001 where he is responsible for such organizational operations as finance, human resources, information technology, marketing, and development. He is also responsible for the assessment value stream and its pool of approximately 160 examiners from industries around the world. He has personally participated in dozens of comprehensive site assessment visits to business and government organizations worldwide that have challenged for the Shingo Prize. Mr. Barker participates in the development of Shingo educational offerings and is a contributor to both the world-renowned Shingo Model and the Shingo Prize Application Guidelines - the international standard of operational excellence. He was a key participant in the creation of a Lean certification program sponsored by AME, SME, and the Shingo Institute. Mr. Barker is an engaging speaker and instructor for the Shingo Institute and trains companies on the Shingo Model and the Shingo Guiding Principles, teaching how to apply principle-based leadership to their own operations and to use assessment tools to foster continuous improvement within their organizations. As a result of his expertise, Mr. Barker has delivered presentations and workshops to professionals in various parts of the world including the United States, Canada, China, Mexico, and Europe. Mr. Barker's professional industry background in retail management operations included 14 years of work with Sav-On Drugs, Wal-Mart, and Dollar General. He has experience with profit and loss responsibility for multi-million dollar operations in high growth environments. Mr. Barker earned a bachelor's degree in marketing with a minor in economics from Utah State University and an MBA with an emphasis in entrepreneurship.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Stephen Beeson, founder and CEO of Practicing Excellence, is a nationally recognized speaker, physician, and author whose life mission is to coach and develop clinicians to be their best.  Dr. Beeson started his career as a family medicine physician with the Sharp Rees-Stealy Medical Group in San Diego in 1994. During his career, Dr. Beeson was tasked to coach, develop and engage clinicians to help improve both the clinician and patient experience.  Inspired to help clinicians across the nation become their best, Dr. Beeson founded Practicing Excellence. The company partners with health systems and medical groups to deliver coordinated skill-building programs that create measurable results in well-being, patient experience, and leadership effectiveness. Under Dr. Beeson’s leadership, Practicing Excellence launched the Clinician Experience Project (CEP) to serve physicians, advanced practice providers (APPs), and clinical leaders, and the Nursing Experience Project (NEP) to help nurses and nurse leaders. Practicing Excellence serves a growing community of organizations dedicated to developing their people and impact care for patients and care teams, alike.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.