Brave UX with Brendan Jarvis 🇺🇦

Jesse James Garrett, UX designer and author, discusses topics such as the role of personal preference in design, design leadership resisting the status quo, and the lessons learned from career rejections.

Clara Kliman-Silver shares how she brings together humour, people and cognitive psychology for research impact, and how teams can make the most of their design ecosystems. Highlights include: How do you use cognitive psychology to support your findings? What is a design ecosystem and why is it a helpful framing for our work? How have you used humour when engaging with stakeholders? What is the right balance between AI and human agency within design tools? How much does research impact rely upon how it's orchestrated? ====== Who is Clara Kliman-Silver? Clara is a Staff UX Researcher at Google, where she manages a team of UX researchers, and leads company-wide strategic research projects 🦉. She also works on the Material Design team and has previously worked as a Senior UX Researcher on design tools and systems. Before joining Google, Clara was a UX Designer at Bonsai, an artificial intelligence platform startup 🤖, where she designed workflows and facilitated a range of research projects. In 2014, Clara founded the Boston Chapter of Ladies that UX, an international organisation that connects women in the field of user experience 🙋‍♀️. An initiative that’s close to her heart, Clara is now the organiser of the San Francisco chapter, and a mentor to several other chapter leaders.  She has spoken at events across the globe, including at the UXPA International Conference, Rosenfeld Media’s Enterprise UX, the CHI Conference, SXSW and at UX New Zealand 🎤. ====== Find Clara here: LinkedIn: https://www.linkedin.com/in/cklimansilver/ Twitter: https://twitter.com/cklimansilver Website: https://www.claraklimansilver.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Hang Xu shares why he’s trying to make recruitment more ethical, how candidates can secure the best possible compensation, and what to watch out for when working with recruiters. Highlights include: Why is it important to always go for the maximum salary available? What can a candidate do to positively influence a levelling decision? Why do candidates with the same skills get paid vastly different amounts? Do you still believe that candidates should sometimes go back on their word? What is pre-closing and why don’t you feel that it’s a fair recruitment practice? ====== Who is Hang Xu? Hang is a former product designer who, in late in 2022, became the founding talent agent of Collective Supply 👻, a recruitment agency that matches senior UX talent with companies who have ethical hiring practices. Collective Supply believes that - in their own words - “the interview process should be ethical, transparent and respectful”, and they promise not to “shoehorn designers into crappy roles”, just so they can collect a commission. Before founding Collective Supply, Hang was a Senior Staff UX Designer at Boston Dynamics, one of the world’s leading robotics companies. There, Hang led the UX, UI and service design for the company’s first warehouse automation robot, called Stretch. Hang also previously worked as a Product Design Lead for Diligent Corporation, Principal UX Lead for Gemini.com, and Product Designer for Bloomberg. ====== Find Hang here: LinkedIn: https://www.linkedin.com/in/haxuco/  Website: https://collective.supply/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

A’verria Martin shares her remarkable story of reinvention, the challenges of establishing a global ReOps practice, and how she’s making the ‘seat at the table’ her own. Highlights include: How did you become a licensed marriage and family therapist? How did you navigate the transition from academia to industry? How have you worked with UXR leaders as you’ve built ReOps? How have you been developing your executive presence? How do you work with stakeholders to achieve your objectives? ====== Who is A’verria Martin, PhD? A’verria is the Director, Chief of Staff, and Head of Research Operations and Strategy at ServiceNow, a global enterprise software company that’s busy making the world of work better, for everyone. Performing a multi-faceted role, A’verria is responsible for leading strategic initiatives, building bridges across functions, directing financial strategy, supporting the growth of other UX leaders, and acting as a trusted advisor to the VP of UX Research and Insights. A’verria also continues to lead ServiceNow’s ReOps team; a team that she established after joining the company in late 2018. Before ServiceNow, A’verria was a Director of Research at UC San Diego, where she led the operations of a multi-million dollar endowed research unit, comprised of 120 faculty and focused on geriatric mental health and aging. ====== Find A’verria here: LinkedIn: https://www.linkedin.com/in/averriamartin/ Twitter: https://twitter.com/averriamartin ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Alla Weinberg, an expert in workplace culture and safety, shares insights on designing a culture of safety. Topics include: why safety is the opposite of fear, how to change a culture, reading between the lines to understand culture, corporations forgetting about their employees, and creating safety without making your boss look bad.

Jane Portman, co-founder of Userlist and host of the UI Breakfast podcast, delves into her journey as a founder and the shifting perceptions of design's value. She discusses how ignorance of startup challenges can be beneficial and why a product's marketing site often outweighs the product itself. The conversation highlights the necessity for designers to grasp their financial impact and excel in writing, revealing how effective communication elevates their contributions in the SaaS landscape.

Wendy Johansson shares some of her leadership learnings, speaks frankly about the challenge of changing the status quo, and what she’s observed in the best designers. Highlights include: How do you balance your personal views with what’s best for your business? What can people ask themselves if they’re not able to effect change at work? Why is it important to focus changing the minds of the people in the middle? What can we do when we're asked to do something we strongly disagree with? Why is it important for us to speak up when we see injustices happening? ====== Who is Wendy Johansson? Wendy is the Co-Founder and Chief Product Experience Officer at MiSalud, a company that’s on a mission to provide affordable, culturally-authentic, physical and mental healthcare for the Latinx community in the USA and Mexico. Before starting MiSalud, Wendy worked at Amazon, where she launched the inaugural UX Design and Research Apprenticeship Programme; a programme that provided a pathway to UX careers for people from underrepresented communities and non-traditional backgrounds. Wendy has also been the Global Vice President of User Experience at Publicis Sapient, where she led a team of over 1,000 designers and partnered with then CXO, Dr. John Maeda, to transform a largely traditional agency into an experience-led consultancy. Back in 2013, Wendy co-founded Wizeline, a global product development company where she was also VP of UX, managing a global team of over 75 designers, and VP of Academy, where she led the global expansion of Wizeline Academy.  ====== Find Wendy here: LinkedIn: https://www.linkedin.com/in/wendyjohansson/ Twitter: https://twitter.com/uxwendy Website: https://www.wendyjohansson.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Ronnie Battista, a designer who emphasizes the importance of being true to oneself and maintaining relevance in the design industry shares his insights. Topics include playing in a British punk band, designers in product management roles, the relevance of UX strategy, the distinction between innovation and imitation, and embracing Shoshin.

Jon Fukuda, an experienced consultant in enterprise DesignOps, discusses the big lie of enterprises' adoption of DesignOps, the disconnect between IT and Design, framing the value of DesignOps to customers, cultural readiness for DesignOps, and the value of design in organizations. He shares his experiences at Limina and AddThis, as well as insights on breaking down silos and optimizing efficiency through design operations.

Satyam Kantamneni, a design professional and managing partner of UXReactor, discusses the value of design, the difference between design as a skill and a profession, and the challenges faced by design leaders. He emphasizes the importance of measuring the impact of design and understanding its value in the tech industry.