Brave UX with Brendan Jarvis 🇺🇦

Jane Portman, co-founder of Userlist and host of the UI Breakfast podcast, delves into her journey as a founder and the shifting perceptions of design's value. She discusses how ignorance of startup challenges can be beneficial and why a product's marketing site often outweighs the product itself. The conversation highlights the necessity for designers to grasp their financial impact and excel in writing, revealing how effective communication elevates their contributions in the SaaS landscape.

Wendy Johansson shares some of her leadership learnings, speaks frankly about the challenge of changing the status quo, and what she’s observed in the best designers. Highlights include: How do you balance your personal views with what’s best for your business? What can people ask themselves if they’re not able to effect change at work? Why is it important to focus changing the minds of the people in the middle? What can we do when we're asked to do something we strongly disagree with? Why is it important for us to speak up when we see injustices happening? ====== Who is Wendy Johansson? Wendy is the Co-Founder and Chief Product Experience Officer at MiSalud, a company that’s on a mission to provide affordable, culturally-authentic, physical and mental healthcare for the Latinx community in the USA and Mexico. Before starting MiSalud, Wendy worked at Amazon, where she launched the inaugural UX Design and Research Apprenticeship Programme; a programme that provided a pathway to UX careers for people from underrepresented communities and non-traditional backgrounds. Wendy has also been the Global Vice President of User Experience at Publicis Sapient, where she led a team of over 1,000 designers and partnered with then CXO, Dr. John Maeda, to transform a largely traditional agency into an experience-led consultancy. Back in 2013, Wendy co-founded Wizeline, a global product development company where she was also VP of UX, managing a global team of over 75 designers, and VP of Academy, where she led the global expansion of Wizeline Academy.  ====== Find Wendy here: LinkedIn: https://www.linkedin.com/in/wendyjohansson/ Twitter: https://twitter.com/uxwendy Website: https://www.wendyjohansson.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Ronnie Battista, a designer who emphasizes the importance of being true to oneself and maintaining relevance in the design industry shares his insights. Topics include playing in a British punk band, designers in product management roles, the relevance of UX strategy, the distinction between innovation and imitation, and embracing Shoshin.

Jon Fukuda, an experienced consultant in enterprise DesignOps, discusses the big lie of enterprises' adoption of DesignOps, the disconnect between IT and Design, framing the value of DesignOps to customers, cultural readiness for DesignOps, and the value of design in organizations. He shares his experiences at Limina and AddThis, as well as insights on breaking down silos and optimizing efficiency through design operations.

Satyam Kantamneni, a design professional and managing partner of UXReactor, discusses the value of design, the difference between design as a skill and a profession, and the challenges faced by design leaders. He emphasizes the importance of measuring the impact of design and understanding its value in the tech industry.

Irene Au shares some of the learnings from her stellar career, the early life experiences that have helped her to succeed, and the importance of sweating the right stuff. Highlights include: What role does the C-Suite play in a company’s ability to realise good design? How did you navigate the strong points of view of founder executives? What did you see in the designers you’ve hired that wasn’t in those you didn’t? Why do design leaders need to carefully choose their stakeholders? Why do you wish the job title UX Designer would disappear? ====== Who is Irene Au? Irene is a Design Partner at Khosla Ventures where she works with early-, mid- and late-stage startup CEOs to help them realise the value of design through better methods, practices, processes, leadership and talent. Irene has been one of Silicon Valley’s most successful design executives and has played an important role in shaping and elevating design within several influential technology companies. She was the VP of Design at Udacity, where she helped the leadership team to find product-market fit and to define the company’s strategy, vision, mission, and values. Irene also led the design and research efforts for the company’s first product offering. Irene was also the Director of User Experience (Global Head) at Google for nearly 6 years. During her time there, Irene scaled and led the design team to over 350 people and transformed the way the famously engineering-driven company valued and operationalised design. Her success at Google was in part enabled by her prior experience as VP of User Experience at Yahoo!, where for four years she was the design leader responsible for the company’s user experience across all of its products and design infrastructure efforts. ====== Find Irene here: LinkedIn: https://www.linkedin.com/in/ireneau/ Medium: https://medium.com/@ireneau Twitter: https://twitter.com/ireneau Website: https://ireneau.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Sara Wachter-Boettcher inspires us through her actions, reminds us why it’s important to see shades of grey, and helps us to design the careers we actually want. Highlights include: Is it career limiting to enforce a work/life boundary? Do we have to accept that companies exist to serve shareholders? Should we ever sacrifice our wellbeing to solve important problems? Who or what inspired you to become a feminist leader? Why are some people uncomfortable with life’s shades of grey? ====== Who is Sara Wachter-Boettcher? Sara is the CEO of Active Voice, a leadership development company that’s on a mission to make work culture better for everyone - in particular those of us working in design and tech.  Through Active Voice, Sara helps organisations - like LinkedIn, Etsy, and Mastercard - to build radical and courageous leadership practices, the kind needed for today’s world. She does this through 1-on-1 coaching, workshops and the facilitation of strategy sessions. Before starting Active Voice in 2020, Sara was the Principal of Rare Union, a content strategy and user experience consultancy. Sara also ran a feminist leadership community and event series called Collective Strength, and hosted a podcast for feminists called Strong Feelings.  She is the author of three influential books, Content Everywhere: Strategy and Structure for Future-Ready Content, Design for Real Life, and Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech. ====== Find Sara here: LinkedIn: https://www.linkedin.com/in/saraboettcher/ Medium: https://medium.com/nice-work-from-active-voice Website: https://www.sarawb.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Alastair Simpson shares how rejection fuels progress, the role design has played in transforming Dropbox’s work culture, and how to build effective executive-level influence.  Highlights include: What is the beauty of rejection? Why don’t you like the phrase “getting a seat at the table”? Why have you designed your VP of design role so broadly? How have you supported people to find their feet with virtual-first? Why do you find business conversations intriguing and empowering? ====== Who is Alastair Simpson? Alastair is the VP of Design at Dropbox, the one place to keep life organised and keep work moving. And it’s been keeping a lot of people doing just that, with over 700 million users, across 180 countries, and eight productivity-enhancing apps. At Dropbox, Alastair leads a talented and diverse team that spans across brand, product design, writing, research, and operations. He is also working with other company leaders to apply human-centred design internally, designing the future of work for Dropbox’s employees. Before joining Dropbox, Alastair was a Head of Design at Atlassian, where he helped to scale the design team from 20 people in 2014 to over 300 people in 2020. During his time, Alastair led the design of a number of products, including Trello, Jira, and Confluence. As someone who believes that design leaders are business leaders, Alastair has generously shared the learnings from his ascent up Mount Business, speaking to fellow designers at events such as the DesignOps Summit, Bureau of Digital, and the Leading Design Conference. ====== Find Alastair here: LinkedIn: https://www.linkedin.com/in/alastairsimpson/ Medium: https://medium.com/@alanstairs Website: https://clunky.com.au/ Twitter: https://twitter.com/alanstairs ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Jeff Gothelf shares his experiences travelling with the circus, why humility is essential for innovation, and the role design plays in breaking through local maximums. Highlights include: Why did you join the circus after graduating college? How do you help executives to embrace uncertainty? What is keyhole decision making and why is it a problem? What role should design play in breaking local maximums? Why do leaders need strong opinions that they’re willing to change? ====== Who is Jeff Gothelf? Jeff is the Founder and Principal of of Gothelf.co, the company through which he provides independent coaching, training, and consulting that helps large organisations to create cultures of innovation, operate with agility and build better products. He is the co-author of two influential books on modern product, “Lean UX: Designing Great Products with Agile Teams”, and “Sense & Respond: How Successful Organisations Listen to Customers and Create New Products”. And Jeff’s most recent book, published in 2020, “Forever Employable: How to Stop Looking for Work and Let Your Next Job Find You”, gives people the tools to design and develop fulfilling careers that are a continuous source of opportunity. Before becoming self-employed, Jeff was a principal UI designer at AOL, a user experience manager at Webtrends, an associate director of interaction design at Publicis Modem, and a director of user experience at The Ladders. Jeff is a generous contributor to the field. Alongside his books, he’s spoken at many conferences of note, including Mind the Product, USI, and TedX, and he has appeared as a guest on over 100 podcasts. ====== Find Jeff here: LinkedIn: https://www.linkedin.com/in/gothelf/ Website: https://jeffgothelf.com/ Blog: https://jeffgothelf.com/blog/ Twitter: https://twitter.com/jboogie Jeff’s books: Lean UX: Designing Great Products with Agile Teams - https://a.co/d/792MZQe Sense & Respond:  How Successful Organisations Listen to Customers and Create New Products - https://a.co/d/etS7R9K Forever Employable:  How to Stop Looking for Work and Let Your Next Job Find You -  https://a.co/d/8Q0eILV ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Shelley Evenson unpacks the challenges of designing for corporate innovation, the dark-side of design thinking, and how AI may help and hinder us. Highlights include: Why shouldn’t big corporates try to emulate startups? How is that we’re not designing experiences for people? What reservations do you have about corporate design thinking? How do we know if AI is providing us with accurate information? What role does timing play in the success or failure of innovation? ====== Who is Shelley Evenson? Shelley is a Managing Director of Accenture Song, a global customer experience consulting group that brings together data science, design, technology and marketing to deliver transformative insights and scalable technical solutions. Prior to Accenture Song, Shelley was the Group Director of Organisational Evolution at Fjord and she also worked as an Experience Researcher and Research Manager at Facebook, and as a Principal User Experience Design Manager at Microsoft. Before Big Tech, Shelley was as an Associate Professor at Carnegie Mellon University’s School of Design, where she lectured in interaction design and built a closer relationship between industry and the schools of design, business, and HCI. Shelley is a co-founder and former advisory board member of the Service Design Network, a global community of service design professionals.  She has served as the co-editor of Touchpoint, the Journal of Service Design, and is a contributor to several books and papers on service design, interaction design and design strategy. In 2010 Shelley was recognised by ACAD as a Woman Innovator in Design. ====== Find Shelley here: LinkedIn: https://www.linkedin.com/in/shelley-evenson/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/