Lisa Maria Marquis encourages us to be better designers by thinking more deeply about the decisions we’re making and their potential for harm. Highlights include: ⭐ What are some harmful IA decisions that we're making? ⭐ Why is Information Architecture undervalued and under-practiced? ⭐ How do we actively build a safe and trusting relationship with users? ⭐ Why do gender categories cause some people to lose their minds? ⭐ Is it possible for us to completely avoid our work causing harm? ====== Who is Lisa Maria Marquis? Lisa is the Principal of The Future is Like Pie, an independent Information Architecture and Content Strategy consultancy that’s on a mission to make it easier for people to find, understand, and act on information on the web. Through her consultancy, Lisa regularly works with well-known agencies, such as Happy Cog and Brain Traffic. She also works directly with organisations such as Autodesk, the University of California, and Egghead.io. Lisa is also the author of Everyday Information Architecture, an amazing book that shows you how to leverage the principles and practices of IA, and the Managing Editor of A Book Apart, a highly respected publisher of books for designers, developers and content creators. ====== Find Lisa here: LinkedIn: https://www.linkedin.com/in/redsesame/ Twitter: https://twitter.com/redsesame/  Website: https://thefutureislikepie.com/ Lisa’s book: Everyday Information Architecture: https://abookapart.com/products/everyday-information-architecture ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Jane Austin speaks openly about the twists and turns of her journey from designer to executive-level design leader, and reminds us that it’s okay to be both vulnerable and assertive.  Highlights include: - How do you help people to be more comfortable with being wrong? - Why is it important to find your voice as a design leader? - How does “strong opinions loosely held” work in practice? - Why is it so important to do qualitative UX research? - How are you helping other women to succeed in the business world? ====== Who is Jane Austin? Jane is the Chief Experience Officer at Digitas UK, where she’s been charged with creating best-in-class connected experiences for the agency’s clients. Before Digitas, Jane was the Chief Design Officer for Flo Health, the company behind one of the world’s most popular apps for helping women to take control of menstruation.  From late 2018 to late 2020, Jane was the Director of Product Design at Babylon Health, where she led a global team of 100 talented designers, researchers, content specialists, product and operations people. ====== Find Jane here: LinkedIn: https://www.linkedin.com/in/msjaneaustin/ Twitter: https://twitter.com/msjaneaustin ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Dan Brown dives into the world of creative and collaborative mindsets, the importance of self-reflection in UX, and why we shouldn’t be too rigid in our design process. Highlights include: - Which battles need to be fought in design and which don’t? - Why do we need to develop better Information Architecture skills? - Do we rely too much on established design processes? - What does it mean to be assertive in a positive way? - Can you admit that you don’t know and still be seen as an expert? ====== Who is Dan Brown? Dan is the Co-Founder and Principal of EightShapes, a user experience consultancy based in the Washington DC area, whose clients have included large enterprises like Capital One, 3M, and Sprint, as well as tech giants such as Google, eBay and Cisco. Dan is the creator of “Surviving Design Projects”, a game that helps teams to improve their conflict management skills, as well as the incredibly useful “Information Architecture Lenses”, a deck of cards that helps designers to interrogate their IA in different ways.  He is also the author of three books (1) Communicating Design (2) Designing Together, and (3) Practical Design Discovery, all of which are widely considered to be essential reading for UX designers looking to communicate, collaborate and practice design more effectively. ====== Find Dan here: LinkedIn: https://www.linkedin.com/in/danmbrown/ Twitter: https://twitter.com/brownorama/ Website: https://eightshapes.com/ Medium: https://medium.com/@brownorama ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Jon Deragon shares with us his UX design leadership journey in South East Asia, how to engage more effectively with stakeholders, and why we mustn’t let life pass us by. Highlights include: - How are UX designers like music composers and ER doctors? - What is it like being a Westerner living and working in Vietnam? - How do you get past “no” from other stakeholders? - What characterises a product that is alive versus one that is dead? - How do you get past your ego when things aren’t going well?  ====== Who is Jon Deragon? Jon is the Head of Design at FPT Software in Ho Chi Minh City, one of Vietnam’s largest IT services companies, with over 20,000 employees. When Jon joined FPT in May 2020, the business was heavily engineering focused and design was only practiced informally. Now, after what must have been a wild ride, he leads a practice of over 50 talented designers. Before joining FPT Software, Jon held several Head, and Director level UX positions at a number of top Vietnamese, Indonesian, and Australian companies. ====== Find Jon here: LinkedIn: https://www.linkedin.com/in/jonderagon/ Website: https://jonderagon.com/ CafeScene: https://cafescene.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Koji Pereira tells his inspiring story of becoming a senior design leader for some of the world’s hottest tech companies, against all the odds.   Highlights include: - What’s enabled you to swim and not sink in tough situations? - Why was Google’s Orkut social network sunset? - How can we make our products work for people who have low literacy? - What hard lessons did you learn leading a startup? - How did your team discover the idea for Files by Google? ====== Who is Koji Pereira? Koji is the host of the Cells & Pixels podcast and has recently joined Twitter, as a Senior Product Design Manager. There, he leads a talented team that is helping users to discover and find content, and other people that they care about on the social network. Before Twitter, Koji was the Head of Design at Lyft Business. He also spent nearly a decade at Google, including roles as Head of Design for Google’s original social network (Orkut) and Head of Design for the Curator Team, which included the design, launch, and growth of “Files by Google” to over half-a-billion monthly active users. ====== Find Koji here: LinkedIn: https://www.linkedin.com/in/kojieumesmo/ Twitter: https://twitter.com/kojieumesmo/  Website: https://bit.ly/2VEnG3P Medium: https://medium.com/@kojipereira/  Cells & Pixels: Website: https://cellsandpixels.com/ Twitter: https://twitter.com/CellsandPixels/  Instagram: https://www.instagram.com/cells.and.pixels/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis:   LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Rich McCoy unpacks some formative experiences from the Kalahari Desert, how we can conquer our creative fears, and why designing lean creates value faster.  Highlights include: - How has growing up in the Kalahari Desert shaped you? - What does it mean to “get primal” with design? - How do we get over our fear of showing our work? - What are some clues that product teams are out of alignment? - How has Dyslexia influenced your creative practice?  ====== Who is Rich McCoy? Rich is the Design Lead on Flying Blue, the loyalty rewards programme for KLM & Air France. Currently he’s managing to do that role working remotely, from the confines of a cupboard underneath a flight of stairs in New Zealand.  Before KLM & Air France, Rich was a Senior Manager of Design at Nationwide Building Society, in the United Kingdom. He also spent a number of years at Trade Me, New Zealand’s version of eBay, where he was a Design Lead responsible for the creative wellbeing of 13 other designers. Rich also runs a coaching and mentoring practice for other creatives, and is a very talented and established Fine Artist, working through photography, sculpture, paint and digital mediums.  ====== Find Rich here: Website: https://www.mccoy.co.uk/ LinkedIn: https://www.linkedin.com/in/richardmccoy/ Twitter: https://twitter.com/McCoyDigital Artwork: https://www.mccoy.co.uk/artist.php Mentoring: https://www.mccoy.co.uk/creativementor.php ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Sachi Taulelei shares what it’s like to interview people at the end of their lives, why research methods need to adapt to cultural context, and the heavy cost of poor diversity in tech. Highlights include: - What is it like interviewing people at the end of their lives? - How is researching with Pasifika peoples different? - How have Pasifika been impacted by rapid digitisation? - Why is diversity important on product teams? - How are our biases in tech shaping a worse world? ====== Who is Sachi Taulelei? Sachi is the Design Centre of Expertise Lead (Head of Design) at ANZ, Aotearoa New Zealand’s largest bank. How large is large I hear you ask? ANZ represents 1% of New Zealand’s GDP, and employs 1 in 5 people who work in finance in New Zealand. Her contributions have been recognised with Gold at the New Zealand Best Design Awards, and she has shared her knowledge at events such as UX Homegrown. Sachi also mentors Masters of UX Design students at the Wellington ICT Graduate School. Sachi is widely respected and recognised as a design leader and as a leading voice for Pasifika people who work in design and technology. ====== Find Sachi here: LinkedIn: https://www.linkedin.com/in/sachi-taulelei/ Twitter: https://twitter.com/sachitaulelei/ Resources: Translating the digital divide by Sachi Taulelei: https://bit.ly/3l3pigl Ikigai: https://en.wikipedia.org/wiki/Ikigai ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Bob Baxley reflects on his time as a design leader at Apple, why no one can name a famous product designer, and the importance of having conviction in your ideas. Highlights include: - What was it like presenting design work to Steve Jobs? - Is a job in design more than a means to an end? - Why was Dr. Seuss trying to kill Dick & Jane? - What role does humility play in supporting ideas? - How can you present design effectively to senior executives? ====== Who is Bob Baxley? Bob is a design executive who lives and works in Silicon Valley. He is currently the SVP of Design & Experience at ThoughtSpot, a business intelligence and data analytics platform.  Prior to ThoughtSpot, Bob was Head of Product Design at Pinterest where he built, led, and managed a multifaceted design team, responsible for both the consumer and business facing aspects of the product. Bob also spent over eight years at Apple, where he served in senior leadership roles for Apple’s retail and e-commerce teams. As a Director of Design, Bob hired and led the creative team responsible for a broad variety of applications including the Apple Online Store. ====== Find Bob here: LinkedIn: https://www.linkedin.com/in/bbaxley/ Twitter: https://twitter.com/thisisbobbaxley/  Bob’s bok: Making the Web Work: Designing Effective Web Applications -  https://amzn.to/2Wb0tq1 Bob’s talks: A Universal Model for Deconstructing the User Interface -  https://youtu.be/WOQdO5vUfmo Designing the machine that designs the designs - https://youtu.be/0pJ8xfTmbKo Conditions, Constraints, and Conviction - https://youtu.be/BYPYVvnzWsI ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Uday Gajendar dives deep into what it takes for enterprise design leaders to thrive, and calls on all designers to amplify human virtues through their work. Highlights include: ⭐ How is designing a political act? ⭐ What is meta design and why does it matter? ⭐ How can agile and design coexist to the benefit of all? ⭐ Why do people want to kill your ideas and how to protect them? ⭐ What are the three levels of design craft you need to master? ====== Who is Uday Gajendar? Uday is a UX Architect at Automation Anywhere, a San Jose, California based company that develops world-leading robotic process automation software. Across his 20 year career, Uday has wrestled with design challenges in enterprise, startup, and agency contexts, including for well-known companies such as Adobe, Frog Design, Facebook, Netflix, LinkedIn, PayPal and Cisco. Uday is a regular speaker at popular conferences and events, such as SXSW, UX Australia, and IxDA Interaction. He has also taught interaction design at San Jose State and served as a Stanford d.school executive coach.  ====== Find Uday here: LinkedIn: https://www.linkedin.com/in/udanium/ Website: http://www.udanium.com/ Blog: https://udanium.medium.com/ Twitter: https://twitter.com/udanium 📺 The Rise of Meta-Design: A Starter Playbook - https://bit.ly/2Wcf3xN ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Lada Gorlenko speaks about high-stress research environments, how to effectively engage wth senior executives, and where great enterprise UXers come from. Highlights include: - How do you help your team to let go of perfectionism? - Is enterprise UX boring compared to consumer UX? - What did you learn studying murderers and drug offenders? - How do you involve executives effectively in research?  - What are we not talking enough about in UX Research? ====== Who is Lada Gorlenko? Lada is a Senior Director of Research at MURAL, the digital workspace for visual collaboration that’s experienced some crazy growth during the COVID-19 pandemic. Prior to joining MURAL, Lada was the Director of Experience Research at Smartsheet, where she architected and enabled an organisation-wide customer-obsessed culture, while managing a team of UX researchers that supported 15 product pillars and multiple business units.  An organisational psychologist by training, Lada’s research career began by working on programmes for the European Commission and European Union, before moving into Enterprise UX, where she started out as a VR Designer for British Telecom in the very-early 2000s.  It was during this time that Lada also co-founded the Interaction Design Association (IxDA), which grew to over 120,000 members. ====== Find Lada here: LinkedIn: https://www.linkedin.com/in/ladagorlenko/ ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/