The Social-Engineer Podcast

Today we are joined by Stephanie Paul. Stephanie is an actress, a trainer, and keynote speaker. She has over 30 years of experience in the entertainment industry and she uses that now as she coaches and trains executives, sales teams, Tedx speakers and experts of all kinds to become master communicators. She is also a proud member of EOA and on the board of the directors of the Alzheimer’s Association in Orange County. She is an active member of WIB, and the Vice Chair of Young Women in Bio.  [Nov 14th, 2022]  00:00 – Intro   00:23 – Intro Links  Social-Engineer.com Managed Voice Phishing  Managed Email Phishing  Adversarial Simulations  Social-Engineer channel on SLACK  CLUTCH  innocentlivesfoundation.org  02:10 – Stephanie Paul Intro  02:59 – How did you go from acting to coaching communications?  06:34 – Dark Side of the Moon  08:03 – The Magic of Story  09:14 – Can anyone learn to use storytelling?  11:43 – Practice, practice, practice!  13:49 – How is storytelling used in Leadership?  16:31 – Reflecting your values  18:15 – The beauty of mistakes  21:32 – You're not born with it!  23:28 – Mentorship  28:32 – The importance of Accountability  30:10 – Make them want the banana  33:24 – Valley Girl  35:39 – Find Stephanie Paul online  LinkedIn: in/stephaniepaulinc/  Facebook: @StephaniePaulInc  Website: stephaniepaulinc.com/  36:50 – Women In Leadership  37:49 – Book Recommendations:  Be Exceptional - Joe Navarro- https://amzn.to/3E8v21I  Conversational Intelligence – Judith Glaser - https://amzn.to/3hzy1bX  The Magic of Story – Stephanie Paul - https://amzn.to/3UzytFP  40:55 – Who are your greatest mentors?  Mother  Dr. Betty Uribe  44:42 – Guest Wrap Up  45:17 – Outro  www.social-engineer.com  www.innocentlivesfoundation.org  

Welcome to the Social-Engineer Podcast: The Doctor Is In Series – where we will discuss understandings and developments in the field of psychology.     In today’s episode, Chris and Abbie are not just going to talk about nonverbal communication at an observational level, but lay the ground work for a deeper understanding of nonverbals. Not just what certain behaviors tell us but WHY they tell us this, and where nonverbal communication originated from! [Nov 07, 2022]    00:00 – Intro  00:17 – Dr. Abbie Maroño Intro  01:10 – Intro Links  Social-Engineer.com Managed Voice Phishing Managed Email Phishing  Adversarial Simulations  Social-Engineer channel on SLACK  CLUTCH  innocentlivesfoundation.org  04:01 – The topic of the day: Nonverbal Communication  10:25 – Everything comes back to Darwin  15:25 – In Utero  18:54 – A picture speaks 1000 words  20:31 – More "nature" than "nurture"  23:20 – Cultural vs Universal Gestures  27:17 – Looking at "Intention"  32:24 – Linking Non-verbals to Intention  36:32 – The Doctor is REALLY in!  38:37 – Don't Look Up (or away!)  42:35 – Response Behavior  46:58 – Neuroception - Trust your gut!  53:48 – The Takeaway  56:04 – Man's Best Friend  57:13 – Wrap Up   58:53 – Book Recommendations  The Expression of the Emotions in Man and Animals – Charles Darwin  What Every BODY is Saying – Joe Navarro  Bodily Communication – Michael Argyle  The Naked Ape – Desmond Morris  Emotions Revealed – Paul Ekman  The Dictionary of Body Language – Joe Navarro  01:02:34 – Outro  www.social-engineer.com  www.innocentlivesfoundation.org      Find us online:  Twitter: https://twitter.com/abbiejmarono  LinkedIn: linkedin.com/in/dr-abbie-maroño-phd-35ab2611a  Twitter: https://twitter.com/humanhacker  LinkedIn: linkedin.com/in/christopherhadnagy    Select research:  Allen, S. (2018). The science of awe (pp. 58-69). Greater Good Science: John Templeton Foundation.  Bargh J, Chartrand T (1999) The unbearable automaticity of being. Am Psychol 54: 462–479.  Bousmalis, K., Mehu, M., & Pantic, M. (2013). Towards the automatic detection of spontaneous agreement and disagreement based on nonverbal behaviour: A survey of related cues, databases, and tools. Image and vision computing, 31(2), 203-221.  Bryant, G. A. (2020). Evolution, structure, and functions of human laughter. In The handbook of communication science and biology (pp. 63-77). Routledge.  Chakrabarty, S., Widing, R. E., & Brown, G. (2014). Selling behaviours and sales performance: the moderating and mediating effects of interpersonal mentalizing. Journal of Personal Selling & Sales Management, 34(2), 112-122.  Chen M, Bargh JA (1999) Consequences of automatic evaluation: Immediate behavioral predispositions to approach or avoid the stimulus. Pers Soc Psychol B 25: 215–224.  Demuru, E., & Giacoma, C. (2022). Interacting primates: the biological roots of human communication. Ethology Ecology & Evolution, 34(3), 201-204.  Ekman, P. (1971). Universals and cultural differences in facial expressions of emotion. In Nebraska symposium on motivation. University of Nebraska Press.  Ekman, P., & Keltner, D. (1973). Universal facial expressions of emotion. Studia Psychologica, 15(2), 140-147.  Gordon, R. A., & Druckman, D. (2018). Nonverbal behaviour as communication: Approaches, issues, and research. In The handbook of communication skills (pp. 81-134). Routledge.  Heuer, K., Rinck, M., & Becker, E. S. (2007). Avoidance of emotional facial expressions in social anxiety: The approach–avoidance task. Behaviour research and therapy, 45(12), 2990-3001.  Mathis, V., & Kenny, P. J. (2018). Neuroscience: brain mechanisms of blushing. Current Biology, 28(14), R791-R792.  Müller, P., Huang, M. X., & Bulling, A. (2018, March). Detecting low rapport during natural interactions in small groups from non-verbal behaviour. In 23rd International Conference on Intelligent User Interfaces (pp. 153-164).  Neidlinger, K., Truong, K. P., Telfair, C., Feijs, L., Dertien, E., & Evers, V. (2017, March). AWElectric: that gave me goosebumps, did you feel it too?. In Proceedings of the Eleventh International Conference on Tangible, Embedded, and Embodied Interaction (pp. 315-324).  Parr, L. A., Micheletta, J., & Waller, B. M. (2016). Nonverbal communication in primates: Observational and experimental approaches.  Pohjavaara, P., Telaranta, T., & Väisänen, E. (2003). The role of the sympathetic nervous system in anxiety: is it possible to relieve anxiety with endoscopic sympathetic block?. Nordic journal of psychiatry, 57(1), 55-60.  Reissland, N., & Austen, J. (2018). Goal directed behaviours: the development of pre-natal touch behaviours. In Reach-to-Grasp Behavior (pp. 3-17). Routledge.  Schug, J., Matsumoto, D., Horita, Y., Yamagishi, T., & Bonnet, K. (2010). Emotional expressivity as a signal of cooperation. Evolution and Human Behavior, 31(2), 87-94.  Segerstråle, U., & Molnár, P. (2018). Nonverbal communication: where nature meets culture. Routledge.  Waterson, R. H., Lander, E. S., & Wilson, R. K. (2005). Initial sequence of the chimpanzee genome and comparison with the human genome. Nature, 437(7055), 69.  White, P. (2016). Reading the Blush. Configurations, 24(3), 281-301.  Woud, M. L., Maas, J., Becker, E. S., & Rinck, M. (2013). Make the manikin move: Symbolic approach–avoidance responses affect implicit and explicit face evaluations. Journal of Cognitive Psychology, 25(6), 738-744. 

Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Chris will be joined by his co-host Patrick Laverty as they discuss topics pertaining to the world of Social Engineering. [Oct 24th, 2022]    00:00 – Intro  00:17 – Patrick Laverty Intro  00:58 – Intro Links  Social-Engineer.com Managed Voice Phishing Managed Email Phishing Adversarial Simulations Social-Engineer channel on SLACK  CLUTCH  innocentlivesfoundation.org  03:28 – This month’s dumpster dive: Great Stories  04:01 – Oceans 11 1/2: Ryan Didn't Die  05:14 – Let the testing begin!  06:36 – OSINT & Building a Pretext  10:06 – Never lose focus of your SCOPE  11:52 – Stay with the Pretext!  14:53 – Don't Drink & Shred  18:36 – Always working  19:55 – The Story Continues...  29:14 – You can't prepare for Bad Luck  35:04 – Being an advocate, not an adversary  36:46 – Not quite a clean getaway  38:40 – The value of stories  40:34 – Coming up next month  41:43 – Wrap Up & Outro  www.social-engineer.com  www.innocentlivesfoundation.org      Find us online  Chris Hadnagy  Twitter: @humanhacker  LinkedIn: linkedin.com/in/christopherhadnagy  Patrick Laverty  Twitter: @plaverty9  LinkedIn: linkedin.com/in/plaverty9   

Today our guest joining us is Kevin Gowen. Kevin serves as Chief Information Security Officer for Synovus and is responsible for information and cyber security, physical security, business continuity, fraud, and financial crimes. He was named Chief Information Security Officer in 2015. Gowen earned Bachelor’s and Master’s degrees in Mechanical Engineering from the Georgia Institute of Technology. He was a recipient of the James H. Blanchard Leadership award and was named Tech Exec Networks’ Information Security Executive of the Year in May 2022. Gowen is an alumnus of Leadership Columbus and serves as a board member of the National Technology Security Coalition along with serving on multiple advisory boards and in industry group leadership roles. [Oct 17th, 2022]  00:00 – Intro  00:56 – Intro Links:  Social-Engineer.com  Managed Voice Phishing  Managed Email Phishing  Adversarial Simulations -  Social-Engineer channel on SLACK  CLUTCH  innocentlivesfoundation.org  03:55 – Kevin Gowen Intro  05:55 – What made you want to go into InfoSec?  06:56 – Managing Risk with teams of 10,000+  08:24 – How do you stay in front of the next attack?  10:15 – Top 3 Talking Points to assure the stakeholders  11:27 – How do you educate the customer?  13:04 – The "push" during Cybersecurity Awareness Month  14:23 – That's not Amazon!  15:55 – How are you attracting and retaining talent during this employee drought?  20:23 – Poaching vs Developing  22:46 – Communicating the need for diversity down the ladder  24:25 – Cross-industry and Inter-department hiring  26:24 – If I knew then...  28:41 – Defining our "true" critical assets  30:03 – Be willing to be evaluated  32:32 – Who helped get you to where you are today?  Father  IBM Manager  Allen Gula, Jr  34:47 – Find Kevin Gowen online  LinkedIn: www.linkedin.com/in/kevin-gowen  35:59 – Book Recommendations  The Leadership Challenge – Barry Posner  The Founders Mentality – James Allen  &  Chris Zook  Better Great Than Never – Lindsay Dare Shoop 39:28 – Wrap Up   40:13 – Outro  www.social-engineer.com  www.innocentlivesfoundation.org 

Today we are joined by David Hill. David is currently a licensed real estate broker in Massachusetts and is also a Success Certified Business Coach and Cardone University Sales Trainer. Davis has been a top producing real estate agent for over 18 years as well as a phone sales trainer with over 36 years’ sales experience in multiple industries. David is also the host of the Path to Mastery podcast and the author of two books, “The Sales Playbook” and “Getting your Quality of Life back”. David also enjoys traveling, spending time with his 3 daughters and his wife, and enjoys exercise as a triathlete who has competed in an Ironman Race. [Oct 10th, 2022]    00:00 – Intro   00:20 – Intro Links  Social-Engineer.com  Managed Voice Phishing  Managed Email Phishing Adversarial Simulations  Social-Engineer channel on SLACK  CLUTCH  innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/  01:41 – David Hill Intro  02:41 – How did you get started in sales?  03:51 – The way sales have changed over the decades   07:15 – Improving your quality of life  09:45 – Setting Standards  11:48 – Getting over the fear of setting boundaries  16:38 – The Power of Resilience  19:37 – Developing your own Grit  23:14 – Steps to finding your passion  28:48 – Strategic Thought Time  31:28 – Who are your greatest mentors?  John Alexandrov  Jim Rohn  Jairek Robbins  33:42 – Book Recommendations:  Shift - Gary Keller  The Art of Impossible - Steven Kotler  The Sales Playbook - David Hill  36:36 – Find David Hill online  Website: www.davidhill.link  Youtube: https://www.youtube.com/c/DavidHillcoach/    37:26 – Guest Wrap Up  37:54 – Outro  www.social-engineer.com  www.innocentlivesfoundation.org  

Welcome to the Social-Engineer Podcast: The Doctor Is In Series – where we will discuss understandings and developments in the field of psychology.     This is Episode 181 and hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering.    Joining Chris is co-host Dr. Abbie Maroño. Abbie is Director of education at Social-Engineer, LLC, and a perception management coach. She has a PhD in Behaviour analysis and specializes in nonverbal communication, trust, and cooperation.    Today’s conversation will be on the topic of Can You Fake It Till You Make It. [Oct 03, 2022]    00:00 – Intro  00:21 – Dr. Abbie Maroño Intro  01:16 – Intro Links  Social-Engineer.com Managed Voice Phishing  Managed Email Phishing Adversarial Simulations  Social-Engineer channel on SLACK  CLUTCH  innocentlivesfoundation.org  03:45 – The topic of the day: Can you fake it till you make it?  05:15 – The Power of the Mind  06:53 – The Placebo Milkshake  12:07 – The difference with disorders  14:09 – “I'm gonna be happy!”  15:55 – Facial Feedback Hypothesis  21:00 – The power of expression  22:18 – Botox for happiness?  30:27 – Power Posing  37:39 – V is for Victory!  39:07 – The basis of non-verbals  41:34 – Self Talk  44:34 – All or Nothing  47:37 – Public Speaking or Firing Squad?  49:34 – Book Recommendations  You, Only Better – Nicholas Bate - https://amzn.to/3LTGkul  Don't Sweat the Small Stuff – Richard Carlson - https://amzn.to/3C0eg3I  50:26 – Wrap Up   50:58 – Find us online  Twitter: https://twitter.com/abbiejmarono  LinkedIn: linkedin.com/in/dr-abbie-maroño-phd-35ab2611a  Twitter: https://twitter.com/humanhacker  LinkedIn: linkedin.com/in/christopherhadnagy  51:48 – Outro  www.social-engineer.com  www.innocentlivesfoundation.org    Select research:    Carney, D. R., Cuddy, A. J., & Yap, A. J. (2010). Power posing: Brief nonverbal displays affect neuroendocrine levels and risk tolerance. Psychological science, 21(10), 1363-1368.     Coles, N. A., Larsen, J. T., & Lench, H. C. (2019). A meta-analysis of the facial feedback literature: Effects of facial feedback on emotional experience are small and variable. Psychological bulletin, 145(6), 610.     Crum, A. J., Corbin, W. R., Brownell, K. D., & Salovey, P. (2011). Mind over milkshakes: mindsets, not just nutrients, determine ghrelin response. Health Psychology, 30(4), 424.     Fischer, J., Fischer, P., Englich, B., Aydin, N., & Frey, D. (2011). Empower my decisions: The effects of power gestures on confirmatory information processing. Journal of Experimental Social Psychology, 47(6), 1146-1154.     Garrison, K. E., Tang, D., & Schmeichel, B. J. (2016). Embodying power: A preregistered replication and extension of the power pose effect. Social Psychological and Personality Science, 7(7), 623-630.     Gronau, Q. F., Van Erp, S., Heck, D. W., Cesario, J., Jonas, K. J., & Wagenmakers, E. J. (2017). A Bayesian model-averaged meta-analysis of the power pose effect with informed and default priors: The case of felt power. Comprehensive Results in Social Psychology, 2(1), 123-138.     Hardy, J., Gammage, K., & Hall, C. (2001). A descriptive study of athlete self-talk. The sport psychologist, 15(3), 306-318.     Kross, E., Bruehlman-Senecal, E., Park, J., Burson, A., Dougherty, A., Shablack, H., ... & Ayduk, O. (2014). Self-talk as a regulatory mechanism: how you do it matters. Journal of personality and social psychology, 106(2), 304.     McIntosh, D. N. (1996). Facial feedback hypotheses: Evidence, implications, and directions. Motivation and emotion, 20(2), 121-147.     Neal, D. T., & Chartrand, T. L. (2011). Embodied emotion perception: amplifying and dampening facial feedback modulates emotion perception accuracy. Social Psychological and Personality Science, 2(6), 673-678.     Neary, N. M., Small, C. J., & Bloom, S. R. (2003). Gut and mind. Gut, 52(7), 918-921.     Shackell, E. M., & Standing, L. G. (2007). Mind Over Matter: Mental Training Increases Physical Strength. North American Journal of Psychology, 9(1).    Zamanian, A., Jolfaei, A. G., Mehran, G., & Azizian, Z. (2017). Efficacy of botox versus placebo for treatment of patients with major depression. Iranian journal of public health, 46(7), 982.     Khademi, M., Roohaninasab, M., Goodarzi, A., Seirafianpour, F., Dodangeh, M., & Khademi, A. (2021). The healing effects of facial BOTOX injection on symptoms of depression alongside its effects on beauty preservation. Journal of cosmetic dermatology, 20(5), 1411-1415.     Carter, Bradin T., "Is Botox A Safe And Effective Treatment To Reduce Symptoms Of Depression?" (2017). PCOM Physician Assistant Studies Student Scholarship. 404. https://digitalcommons.pcom.edu/pa_systematic_reviews/404   

Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Chris will be joined by his co-host Patrick Laverty as they discuss topics pertaining to the world of Social Engineering. [Sept 26, 2022]    00:00 – Intro  00:17 – Patrick Laverty Intro  01:12 – The Origin Story  02:07 – Intro Links  Social-Engineer.com Managed Voice Phishing  Managed Email Phishing  Adversarial Simulations  Social-Engineer channel on SLACK  CLUTCH innocentlivesfoundation.org  04:41 – The importance of knowing past breaches  06:20 – The Twitter Breach (The F.U.D. train)  12:25 – The Twillio Breach  13:02 – The rise of SMISHING  25:00 – “Don't click!”  28:42 – The Cisco Breach  29:19 – MFA Fatigue  36:18 – The role of Social Engineering in these attacks  39:40 – Find us online  Chris Hadnagy  Twitter: @humanhacker  LinkedIn: linkedin.com/in/christopherhadnagy  Patrick Laverty  Twitter: @plaverty9  LinkedIn: linkedin.com/in/plaverty9  39:59 – Book (and Bees) Recommendations  A BEEhavioral Lesson – Christopher Hadnagy  40:45 – Wrap Up & Outro  www.social-engineer.com  www.innocentlivesfoundation.org 

Today we are joined by Erin Maloney. Erin earned her Bachelor of Science degree in psychology from Saint Joseph’s University in Philadelphia, PA. She then earned her master’s degree in social work from Widener University in Chester, PA. Erin holds a license as a Licensed Clinical Social Worker. Erin has worked in the behavioral and mental health field for over 20 years. Her experience has included: case management, addiction counseling, behavioral specialty work, school based behavioral health services, and private practice. Erin has worked with a wide range of clients from young children to older adults with a variety of mental health needs.   Erin is also the Director of Wellness for the Innocent Lives Foundation. She has a strong passion for the mission of the foundation to help protect innocent children.  [Sept 19, 2022]    00:00 – Intro  00:24 – Intro Links  Social-Engineer.com Managed Voice Phishing  Managed Email Phishing  Adversarial Simulations Social-Engineer channel on SLACK  CLUTCH  innocentlivesfoundation.org  02:54 – Erin Maloney Intro  04:11 – What motivated you to become a mental health expert?  06:58 – Helping the Helpers  09:26 – What is "burnout" and what does it look like?  12:35 – Tired or Exhausted?  13:26 – Where "burnout" can come from  14:12 – Burnout Prevention  15:35 – The Importance of “NO”  19:54 – How to get off the road to "burnout"  21:08 – When open communication isn't there  22:51 – The physical toll is real!  24:58 – What else can we do? (Mixing it up)  27:59 – Resources to help with burnout  31:10 – The "little things" help  32:01 – Is there anyone who helped you get to where you are?  34:35 – Book Recommendations  The Cognitive Behavioral Workbook for Anxiety – William J. Knaus - https://amzn.to/3LqQNgk  36:53 – Find Erin Maloney online  LinkedIn: www.linkedin.com/in/erin-maloney-lcsw  Email: erin.m@innocentlivesfoundation.org  37:24 – Wrap Up   37:43 – Outro  www.social-engineer.com  www.innocentlivesfoundation.org 

Today Chris is talking with Ronald E. Riggio, Ph.D., the Henry R. Kravis Professor of Leadership and Organizational Psychology and former Director of the Kravis Leadership Institute at Claremont McKenna College. Dr. Riggio is a social/personality psychologist and leadership scholar with more than a dozen authored or edited books and more than 150 articles/book chapters. His research interests are in leadership and organizational communication, particularly leader nonverbal communication, and emotional competence.  He is part of the Fullerton Longitudinal Study that is examining leadership development across the lifespan (beginning at 1 year of age and continuing through adulthood).     [Sept 12th, 2022]    00:00 – Intro   Social-Engineer.com Managed Voice Phishing  Managed Email Phishing  Adversarial Simulations  Social-Engineer channel on SLACK  CLUTCH  innocentlivesfoundation.org 00:20 – Intro Links  03:02 – Dr. Ron Riggio Intro  04:13 – How did you become a professor of leadership?  07:41 – What year did you start focusing on charisma?  09:16 – The importance of charisma for leadership  12:49 – How does one learn to develop personal charisma?  15:27 – How important is getting gestures right?  18:22 – The benefits of showing emotional expressions  21:41 – Dynamic Attractiveness  23:45 – What can I do to become a better leader?  26:51 – Transformational Leadership  28:34 – Leaders need to know their followers  29:41 – How do you lead at scale?  32:42 – Developing leadership capacity in others  35:44 – The attraction to the "Strong Man"  40:11 – Spare the rod  44:16 – Who do you consider your biggest mentors?  Howard S. Friedman  Bernard Bass  47:04 – Book Recommendations:  Influence: Science and Practice - Robert Cialdini Leadership - James MacGregor Burns Daily Leadership Development - Ronald E. Riggio 50:58 – Find Dr. Riggio on the web  Twitter: https://twitter.com/ronriggio  Website: www.riggioleadership.org  Blog Site: psychologytoday.com/blog/cutting-edge-leadership    51:54 – Guest Wrap Up  52:28 – Outro  www.social-engineer.com  www.innocentlivesfoundation.org  

Dr. Abbie Maroño, director of education at Social-Engineer, discusses subliminal persuasion. Debunking myths, she explores the correlation between temperature and perception, highlighting the impact of temperature on our mental health. The podcast also dives into the power of subliminal persuasion through senses such as smell and music. The episode concludes with recommendations for further reading and a preview of next month's topic.