

B2B Marketing Mindset
Pete Monfre
Marketing Demystified
Episodes
Mentioned books

Jun 14, 2024 • 48min
5 CRINGE WORTHY BRAND MISTAKES – Stop Doing These Things Immediately
Welcome to episode #100. We are going to share the most cringe worthy mistakes businesses make when it comes to branding. These mistakes don’t just make you look dumb, they can hurt your business. Yet we see them all the time. We’ve got some examples of dumbness as well as some examples of how to get it right.
WHAT IS A BRAND?SKIP THE RESEARCHLACK CONSISTENCYCOPY COMPETITORSFAIL TO DELIVER ON YOUR PROMISEBEING CLEVER INSTEAD OF CLEAR
Stay tuned for ridiculous brand mistakes and more!
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Jun 6, 2024 • 0sec
HOW TO USE VIDEO TO REACH MORE CUSTOMERS
There is a reason the use of video is proliferating across all platforms – it is the most effective tool to build credibility, show expertise and maximize algorithms.
Today we are talking to Jeremy Shere from Expert Content Pros about how to leverage video to grab your prospect’s attention, differentiate your business, how it works in the sales funnel and more. We’ll also share common mistakes and Jeremy’s recommended AI driven tools.
WHY VIDEO FOR ENGAGING PROSPECTS
HOW TO USE VIDEO TO DIFFERENTIATE
HOW TO USE VIDEO STRATEGICALLY IN THE SALES FUNNEL
COMMON MISTAKES USING VIDEO
RECOMMENDED TOOLS
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May 31, 2024 • 35min
How We Built a Multi-Million Dollar Agency in Just a Few Years
Have you recently started a marketing services business, agency or consultancy? Or maybe you’ve been in business a few years and have hit a ceiling in terms of growth. If so, you’ll want to pay close attention to today’s episode because I’m going to share how we went from a cramped office above an auto parts store to one of the hottest agencies in Milwaukee, billing over six million in fees.
Full disclosure – when we started our business, we were very good technicians but we had no idea how to drive growth, set pricing, get profitable clients or manage the work. We didn’t understand the financial aspects of our business – and I could write a book about what we didn’t know when we started.
My wife (then girlfriend) was working at a design firm and was miserable due to a terrible work environment. I was 32 years old and fresh out of the University of Wisconsin. We decided that we could do it better. But we soon found out there was more to running a business than being good at our craft.
We started out as a pretty humble design studio, taking over a rehearsal room in my apartment above an auto parts store in Glendale, Wisconsin. The floor had a huge hole that went all the way through to the business below – we covered it with a sheet of plywood – threw some carpet over it and started looking for clients.
It didn’t go well. We quickly found that doing postcards for the local hospital wasn’t going to pay the bills – we had to change our business model. This would end up being a pattern throughout the life cycle of the business – continual change and adaptation.
At first we read books and talked to clients to understand what they really needed. We learned that, even in 1991, graphic design service didn’t offer enough value to have a viable business. Clients needed help solving tough marketing problems – they needed more than brochures – they wanted help improving their strategies. They wanted to see hard, measurable results.
It took a lot of hubris to start a company without any experience. We kept trying things, failing, and trying again.The truth is, we didn’t figure it out ourselves. Our secret to success was to lose our ego’s and seek help from people with more experience.
That meant surrounding ourselves with more experienced people, mentors and coaches. Soon we found ourselves winning clients like NML, Harley Davidson, Eaton, Rockwell, Abbott Laboratories, ABB Industrial Systems – and so many more. We had a beautiful office in downtown Milwaukee and we owe it all to our team of experts.
People like Anthony Mikes from Second Wind Network, Dave Woods from Agency Management Roundtable, Bill Lowell, Jim Locatelli, Matt Shultz and so many other agency owners (I’m sorry I don’t remember names!) who shared what they knew, including financials and everything they learned the hard way. We had coaches before it was cool. To this day I still seek out great coaches to help me better understand how to overcome problems in my business. – and that’s after having 34 years of experience under my belt.
Here’s the top five problems new agencies face where seeking out a mentor or coach can help:
Not understanding costs
Self limiting beliefs
Attracting the wrong clients
Not having formal SOP’s
Not seeking help
We spent years in trial and error. If we had sought out mentors and coaches sooner we would have grown faster and would have been more profitable. We also listened to our clients and hired more experienced people. But mostly, we didn’t assume we knew it all.
Final Thoughts:
If you are hitting a wall with your company, consider a mentor, advisor or coach. You’ll save years of trial and error (mostly errors) and what you pay in fees to these experienced folks is returned ten-fold. Our company has lasted three decades – it’s smaller now, our clients are different – almost everything is different. And now I get to return the privilege by helping small marketing services businesses become bigger and more profitable. That’s a pretty good deal if you ask me.
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May 17, 2024 • 44min
CLIENTS FROM HELL AND 4 MORE COMPANY KILLERS
I can really relate to today’s program because I’ve faced these common company killing problems in my own business, and I’ve helped other consultants and marketing services firms overcome them.
What is interesting to me is that these problems are universal with companies as they go from scrappy start up to successful enterprise – unless they can’t solve them.
Then they end up on the crap pile of broken dreams.
This week we will share some very personal challenges we’ve faced in our 30+ years in business and how to overcome them. (HINT: we didn’t do it alone).
CLIENTS FROM HELL
UNRELENTING PRICE PRESSURE
LACK OF SALES EXPERTISE
BOOM/BUST CYCLE
WORK LIFE BALANCE
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May 10, 2024 • 55min
SELLING BY HELPING – Don’t Be A Sales-hole
Organizational and leadership coach Kenny Lange discusses a better way to sell by building rapport, discovering challenges, aligning services, and starting with a 'No'. Emphasizing genuine sales approaches, transparency, and the value of helping others succeed.

May 6, 2024 • 47min
User Experience is Everything – How UX Drives Growth
User experience is a talked about a lot, and today we are getting into the finer points of UX with our special guest Jeannette Juetten.
User Experience – what is it?
Why is UE important?
How does research play a role in UE?
Why are personas important?
How does the user experience shape perception?
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Apr 19, 2024 • 55min
Networking Tips – Driving Referrals Through Relationships
Let’s talk about driving referrals through business networking feature networking master Artie Berne.
Don’t sit around and wait for the phone to ring. Personal interaction is back in vogue and in today’s episode we share the most effective ways to drive more referrals and position yourself and your business as the “go to” for whatever it is that you do.
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Apr 12, 2024 • 46min
The Future of Marketing: Inspired or Expired?
There is a lot of talk lately about the future of marketing – whether it’s A.I. or the ever changing algorithms of social media or whatever flavor of the week tech platform – we thought we’d go right to the source and talk to a young marketer to get the scoop.
On this week’s episode we talk to Julia – a recent college graduate about how her generation sees the industry.
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Apr 5, 2024 • 34min
Performance Marketing – Here’s How It Works
Performance marketing is all the rage but why do clients and agencies end up hating it?
You hire a marketing agency or firm for results. You feel like you are paying for those results. So it makes sense to only pay if those results are delivered. Right?
Wrong, my poor, summer child. That’s not how it works.
Today we discuss performance marketing – upsides and downsides. We’ll share how it can work – but most clients who insist on paying for performance end up hating the idea once they understand it.
In this episode:
1. What is Performance Marketing?
2. All stick and no carrot for marketers
3. Overly complex agreements and high risk
4. Marketers lack control – measurement is haphazard
5. Scope of work plus flat fee is the way
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Mar 29, 2024 • 39min
Appeasement Vs. Results Marketing – What Do Clients Want?
I don’t know about you but when I buy expertise, I don’t want to be appeased – I want that expert focused on results and outcomes.
Yet so often marketers, digital agencies, consultants, et. al. are “yes men” – their primary goal is getting your money, not solving your problem.
This issue is seldom discussed but it’s huge because it’s very bad for clients who expect outcomes to end up with an agency or consultant that will deliver on any hair brained idea I might have just because they need to meet a sales quota.
I want them focused on my objectives.
1. What is Appeasement marketing?
2. What is Results marketing?
3. Many marketers appease clients
4. Clients want results
5. Results marketing puts clients first
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