Freight 360

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:"What insurance coverage does a freight broker actually need—Contingent Cargo, General Liability, or both?""Two friends had loads stolen due to email hacks—how can brokers prevent this type of fraud?""Should brokers call a driver before booking, or is email confirmation enough?" Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profit—not just revenue—this episode is packed with time-tested strategies. Whether you're new or seasoned, these fundamentals will help you grow smarter and stronger in any market. Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📦 Recommended freight broker software tools to manage rate confirmations, BOLs, PODs, and invoices.🚚 Strategies for pricing and moving LTL (Less-than-Truckload) shipments.🥔 What to do when shippers underpay: Can brokers ask for more money without damaging relationships? Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Military logistics is one of the most complex and overlooked areas in transportation. In this episode, we break down how moving freight for the Department of Defense really works—from navigating organizations like SDDC, to managing tight timelines, limited carrier capacity, and high-stakes coordination. You'll also hear firsthand stories and relationship-building tips that can help brokers succeed in this specialized niche. Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss:🚆 Export & Domestic Rail Freight - How can brokers source both export and domestic rail freight?🍁 Moving Hay from Canada to the U.S. - If you’re brokering freight like hay from Canada to the U.S., can you handle customs clearance yourself—or do you need to involve a customs broker or freight forwarder?❌ Carrier Cancels After Booking – Now What? - What happens when a carrier books a load and then cancels before pickup? Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Benjamin and Stephen dive into how technology is changing freight brokerage in this episode of Freight 360:Using TMS and automation to boost efficiencyHelping small brokerages adopt and improve techAvoiding the hype and making sure systems actually work Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss:✅ Insurance and surety bond requirements for starting a freight brokerage in Florida📦 How brokers find loads and the role of load boards vs. direct shippers🚫 Handling the "we only work with asset-based carriers" objection Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

🎧 This Freight 360 episode explores winning brokerage strategies, industry risks, and economic shifts.-Securing more freight through strong communication and customer value-FMCSA identity verification changes and rising fraud concerns-Tariffs, safety budget cuts, and their economic impact-Tech, AI, and personal productivity tips for brokers Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📦 Are load boards enough? — Can brokers actually find spot market loads directly on load boards, or do they first need to secure customers independently and then post the freight?📞 Cold call math — Out of 80 outbound calls, how many typically answer on the first try? And how many return the call later?🔁 From sales to ops — Has anyone successfully transitioned from a pure sales role into an Account Management or Operations role? What trade-offs have you seen in pay and work/life balance? Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Marcus Womack, CEO and Co-founder of Outgo, and Ken Adamo, Chief of Analytics at DAT, dive into the future of freight payments. They discuss the implications of DAT's acquisition of Outgo, enhancing payment speed and transparency. The conversation also touches on challenges such as market stagnation, capacity constraints, and fraud prevention. Womack introduces innovative solutions for financial management in trucking, while Adamo sheds light on market trends and the importance of adapting to evolving financial dynamics.