
GTM AI Podcast with Coach K and Jonathan Moss
Welcome to the GTM AI Podcast, your go-to independent resource to help GTM Professionals become AI Powered. We will cover strategies, new AI tools, AI news and trends, all for the purpose of helping you create real measurable business impact and help your life be easier. We do weekly episodes ranging from interviews to updates to strategy sessions. Sponsored by the AI Business Network www.aibusinessnetwork.ai and GTM AI Academy www.gtmaiacademy.com
Latest episodes

Jun 4, 2025 • 37min
Why 90% of Sales AI Tools Fail (and the 3-Step Fix That Changed Everything)
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The Experiment That Exposed Everything
When Tas Hirani, a veteran enablement leader with a Six Sigma background from GE, noticed her sales teams struggling despite having access to cutting-edge AI tools, she did something radical. She didn't run another survey or schedule more training sessions. Instead, she went undercover as a sales rep while maintaining her enablement role.
What she discovered explains why companies are spending millions on AI tools that collect dust while reps continue drowning in admin work.
The Brutal Truth About Sales AI Adoption
"Everyone's got LinkedIn, LinkedIn Navigator, ChatGPT, Perplexity... but when I actually sat in the seat and tried to use these tools the way reps do, it was Pandora's box," Hirani reveals. The problem isn't the technology—it's how we're implementing it.
Here's why 90% of sales AI tools fail:
The "Dead Weight" Problem: Traditional tech forced salespeople to adapt their workflow to the tool. As Hirani puts it, "Technology was like dead weight that people were hauling up the hill... trying to get to this sale, but I can't get there because I have to go to 12 different places."
The Generic Solution Trap: Companies throw in Microsoft Copilot or ChatGPT behind a firewall and declare themselves "AI-enabled." Hirani calls this "a recipe for failure" because it ignores business-specific context.
The IT Power Play: When IT departments impose generic AI solutions because they have "those two magic letters," adoption inevitably fails. The tools that work are chosen by the business teams who actually use them.
The Reality Check That Changed Everything
During her time in the sales trenches, Hirani discovered something shocking. When she shared AI tools that worked brilliantly for her, the reactions from her team were mixed:
"Some reps said, 'I don't have any confidence in AI. It doesn't sound like me. My prospect is gonna know that it's not me if I haven't felt the pain and written that email myself.'"
This revelation led to a fundamental insight: Every rep is at a different point in their AI adoption journey, and one-size-fits-all solutions are doomed to fail.
Visual learners needed completely different tools than text-based processors
New reps loved real-time coaching popups; veterans found them distracting
Some thrived with vanilla ChatGPT; others needed specialized solutions

10 snips
May 28, 2025 • 38min
Deep Dive into Modern Sales Architecture Powered by AI
Scott Martinez, CEO and founder of B2B Catalyst, revolutionizes the conversation on go-to-market strategies. He shares a striking revelation: generating leads doesn't guarantee revenue, as evidenced by a staggering 700 MQLs yielding zero revenue. Scott emphasizes the critical importance of account qualification, revealing that proper criteria can boost close rates by 2-5x. He also discusses the power of AI in enhancing sales efficiency, advocating for tailored methodologies and deep data insights to refine sales strategies effectively.

May 21, 2025 • 34min
Navigating the AI Revolution: AI Transformation Five Step Framework
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Navigating AI Transformation: A Conversation with Lauren Morgenstein
Join host Jonathan Kvarfordt, AKA Coach K, in the latest episode of the G-T-M-A-I podcast, as he engages with Lauren Morganstein. Lauren shares her journey from a 16-year career at P&G to venturing into the dynamic field of AI. They discuss her decision to found Wonder Consulting and her passion for demystifying AI for non-technical leaders. The conversation delves into practical applications of AI in business, the importance of upskilling, and the transformational potential of AI within organizations. Lauren also outlines her five-step AI transformation framework and shares insights on the evolving landscape of AI native companies and the critical role of effective AI councils.
00:00 Introduction and Guest Welcome
00:47 Lauren's Background and Career Journey
01:20 Diving into AI and Its Impact
02:48 Upskilling and Learning AI
05:08 AI in Consumer Insights and Innovation
12:42 AI Councils and Organizational Transformation
17:33 The Future of Prompting in AI
17:58 Adoption and Tool Recommendations
18:27 Maximizing Approved Tools
20:28 Balancing AI and Human Roles
22:59 Trends in AI for 2025
23:46 AI Native Companies
27:15 Culture and Change Management in AI
30:43 Personal AI Tools and Final Thoughts

May 14, 2025 • 27min
AI Notetakers and Sales Innovation with Kim Hacker
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AI in the Sales Journey: Lessons from Testing 22 Note-Taking Tools
I recently connected with Kim Hacker, Head of Business Operations at Arrows, who ran a fascinating experiment testing 22 AI note-taking tools simultaneously on sales calls. (read her in depth analysis here) Her insights opened my eyes to how AI is changing our sales processes in practical, meaningful ways.
Kim's experiment came from a real need. Working at Arrows, a company building AI-powered digital sales rooms, she wanted to understand which note-taking tools would best support their AI features.
"I use ChatGPT, I use Claude, I use AI day to day. But I was feeling like I didn't have the knowledge to back up a marketing campaign for our AI features," Kim explained.
What surprised her was how different the results were across all 22 tools. The top performers weren't just capturing information - they were making it immediately useful for sales reps.
Fathom took first place, with Granola second and Circle Back third. These winners stood out by producing skimmable notes that captured exactly what matters in sales - key stakeholders, timeline, and buyer interests - without unnecessary fluff.

May 7, 2025 • 26min
Exploring the future of Sales and AI with Sami Rejeb
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Sami Rejeb is no stranger to transformative technology. With over 20 years of experience in revenue management, he's seen the sector evolve from manual operations to dynamic, AI-driven systems. His journey began as a CRM consultant at KPMG, followed by roles such as Customer Care Director for a mobile operator, Head of Value Selling for Oracle in the EMEA region, and managing RevOps for Salesforce in the Nordics. These experiences, filled with challenges and successes, motivated him to leverage AI to address the key issues revenue leaders face today.
From Global Corporations to Entrepreneurial Ventures
Sami’s global experience stretches across Oracle and Salesforce, and he has now taken a bold leap into entrepreneurship with ValueOrbit. This transition from large corporations to a startup naturally comes with its own set of differences. Sami recognizes that the agility of a startup offers unique advantages not typically found in larger, more established organizations.
While major corporations like Oracle and Salesforce are marked by a high level of sophistication in sales strategies, the startup ecosystem allows for more flexibility and fortunately quick adaptation to new opportunities. At ValueOrbit, Sami aims to harness this flexibility to answer crucial sales-related questions: What deal should I prioritize? Should this be in our forecast? What should my next step be? These questions were central during his tenure at Oracle and Salesforce, and remain so as he pioneers ValueOrbit.
The Birth of ValueOrbit
The inception of ValueOrbit stemmed from a personal mission: to maximize the potential of CRM systems in driving sales success. While working at major organizations, Sami built layers of methodologies atop existing CRM tools, but it wasn’t until the advent of AI that he truly saw the potential to transform these processes. The use of AI in sales—something that previously seemed like a distant dream—became a reality, offering unprecedented possibilities for process enhancement.
Sami’s approach with ValueOrbit focuses on revenue intelligence—spanning deal generation, closing, forecasting, and even conversational intelligence. Unlike traditional competitors, ValueOrbit doesn't simply aim to replicate existing solutions; it strives to redefine them by concentrating on process efficiency and automation.
The Future of CRM and AI Integration
Throughout our conversation, we explored the transformative potential of AI on CRM platforms. Sami believes that while CRM systems like Salesforce offer substantial value, they are ripe for evolution. He envisions a future where traditional CRM models, driven largely by manual input, are replaced or supplemented by automated systems that enhance user interactions.
In the modern sales ecosystem, the integration of AI is not just about speeding up existing processes. It offers a unique opportunity to rethink and redesign the entire sales methodology. The current tools provide enormous data capabilities, but aligning these with practical, day-to-day operations remains a challenge that Sami is eager to tackle.
Connect with Sami Rejeb
If you’re interested in learning more about ValueOrbit and the innovative work that Sami Rejeb is doing, I encourage you to connect with him directly. You can reach out via LinkedIn or email him at sami@valueorbit.com.
Thank you for joining me in this deep dive into the future of sales and AI with Sami Rejeb. Keep innovating and challenging the status quo—together, let’s build the future of sales.

Apr 29, 2025 • 35min
Identifying, Optimizing, Maximizing Revenue with AI
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Join Coach K, also known as Jonathan Kvarfordt, in an engaging episode of the GTM AI Podcast featuring Dr. Desiree. They discuss Dr. Desiree's impressive journey from Macho Akia to Germany and the US, her entrepreneurial ventures, and her deep expertise in financial economics and AI. Dr. Desiree shares insights into her current work at Loyee.ai, an innovative company revolutionizing sales and marketing through AI and machine learning. Learn how Loyee.ai helps businesses refine their Ideal Customer Profiles (ICPs), enhance lead quality, and optimize go-to-market strategies for maximum efficiency and impact. Tune in for valuable lessons on the intersection of AI, data, and sales strategy.
00:00 Introduction and Guest Welcome
01:44 Guest Background and Journey
03:27 Early Startups and PhD Experience
04:46 Founding the Current Company
05:39 Product and Market Fit
07:18 Competitive Landscape and Differentiation
10:33 Data Sources and Technology
14:11 Quality and Effectiveness of Leads
15:53 Machine Learning Models vs. Practical Solutions
16:31 Simplifying Data for Clients
16:56 Challenges with Machine Learning Models
17:26 Leveraging External Data Sources
17:56 Future of Machine Learning in Business
18:16 Diving into AI and LLMs
19:42 Quality and Cost Trade-offs in AI
20:33 Strategy and Data Refreshing
24:22 Signal Identification vs. Signal Creation
28:06 Business Impact Stories
32:54 Conclusion and Contact Information

Apr 23, 2025 • 30min
THE FUTURE OF HIRING: AI AND HUMAN INSIGHT WITH Gary Schwake of Sparkhire
www.aibusinessnetwork.aiwww.gtmaiacademy.comwww.sparkhire.comIn the latest episode of the GTM AI Podcast, I got into an amazing discussion with Gary Schwake from Spark Hire, Inc. , a leading provider of hiring solutions for people-powered organizations. Their conversation explores the intersection of AI within the go-to-market (GTM) strategy and the hiring process, examining how AI can serve as a transformative tool rather than a mere technological novelty.The Spark Hire StoryWhen asked about Spark Hire, Gary enthusiastically explains the unique proposition of the company. Spark Hire, initially a one-way video interview solution, has expanded to include an amalgamation of offerings by acquiring Co Meet and Cha, thereby providing holistic hiring solutions. These solutions are specifically tailored for people-powered organizations in sectors such as healthcare, education, and professional services. This approach allows Spark Hire to address the nuanced needs of these industries by leveraging advanced technologies.AI in Go-To-Market and HiringA key part of the discussion revolves around AI’s role in both the GTM strategy and the hiring process. Gary emphasizes the imperative of utilizing AI to enhance human capabilities rather than replace them. He highlights the challenges of relying on probabilistic AI outcomes in hiring, pointing out the need for deterministic results to avoid unintended biases.In contrast, Jonathan reflects on the opportunities AI presents for refining interview processes and enhancing decision-making in hiring, balancing the need for data-driven insights with the irreplaceable value of human judgment.Strategizing with AI in a Changing LandscapeBoth speakers delve into how AI influences strategic decisions in contemporary business environments. Gary discusses how AI facilitates defining ideal customer profiles (ICPs) with unprecedented precision, extracting insights from unstructured data to improve targeting and engagement strategies. Jonathan, on the other hand, likens the application of AI to a strategic advantage, especially for experienced leaders who understand the framework of effective GTM strategies.The Collaborative FutureThe exchange of ideas also touches on the evolving relationship between roles within organizations, such as the CIO and CRO, as AI becomes more embedded in operations and strategy. Gary notes the necessity of a cross-functional approach in AI implementation, often orchestrated by CEOs to ensure seamless integration across departments and improve overall customer experience.Concluding ThoughtsIn concluding the episode, Gary gave insights on what businesses should prioritize and avoid as they approach the upcoming year. He stresses the importance of aligning AI initiatives with core business objectives, advising companies to begin simply and scale thoughtfully. By focusing on fundamental questions and challenges, organizations can effectively employ AI to bolster their operations and drive meaningful outcomes.Stay tuned for more insightful conversations on the GTM AI Podcast, where technology meets strategy in the fast-evolving business landscape. For direct engagement, connect with Gary Schwake through his LinkedIn profile or explore Spark Hire solutions at sparkhire.com.

15 snips
Apr 16, 2025 • 33min
AI Strategy and Adoption Unlocking AI's Potential in Business
In this discussion, Daniel Beecham, a trailblazer in AI strategy and product management, shares insights from his journey in AI integration. He emphasizes the importance of understanding the "why" of AI adoption, advocating for proper governance and representation in teams. Topics include establishing success criteria for AI projects, effective internal training programs, and building trust in AI systems. Beecham also explores AI's evolving role in the workplace, highlighting opportunities and the necessity for workers to adapt amid rapid technological change.

Apr 8, 2025 • 52min
Dramatic Shift and Impact of AI on Business and Go To Market
www.aibusinessnetwork.aiwww.gtmaiacademy.comwww.winningbydesign.comDRAMATIC SHIFT AND IMPACT OF AI ON BUSINESS AND GO TO MARKETToday hosted by Jonathan Moss we are thrilled to have Jacco van der Kooij the Founder of Winning by Design on to join us and talk about our favorite topic ;)Jonathan kicks off the conversation by highlighting the recent shifts in the go-to-market landscape. Over the past few years, businesses have transitioned from a "growth at all costs" mentality to emphasizing profitable, efficient growth. This shift coincides with the rise of AI as a transformative platform, presenting both challenges and opportunities for businesses.As Jacco points out, the impact of AI is not just about automation—it's about fundamentally transforming business models. Traditional inbound and outbound models are being replaced by AI-led growth, which emphasizes efficiency and scalability.Jacco introduces three key growth models: Product-Led Growth (PLG), Human-Led Growth (HLG), and AI-Led Growth (AILG). Each has its place in the market, but AI-Led Growth is particularly effective in optimizing costs and processes. According to Jacco, this model allows businesses to scale operations without exponentially increasing personnel costs. This change is crucial, especially in saturated markets where traditional human-led approaches are financially unsustainable.The discussion underscores the importance of viewing businesses like factories, where efficiency, quality, and scalability are the cornerstones of success. AI enhances these factors by providing rapid, accurate data insights, enabling businesses to adapt swiftly to market demands.While AI can substantially augment operations, Jacco and Jonathan agree on one crucial aspect: the human element. Relationships remain a cornerstone of business, especially in high-value transactions. The trust and brand reputation that a company establishes are invaluable. AI, rather than replacing human interaction, should enhance experiences by reducing friction in the buying process and allowing businesses to focus on nurturing relationships.Jacco highlights how AI is revolutionizing customer experience by delivering timely, accurate responses without the inefficiencies of traditional methods. Whether it's answering customer queries precisely or automating repetitive tasks, AI is redefining what businesses can achieve. However, achieving this requires businesses to rethink their processes and leverage AI to foster a seamless buying journey.The episode concludes with insights into where the industry is headed. Jacco envisions a future where AI reshapes pricing models, with dynamic pricing responding to real-time market demands. This shift, much like the introduction of AI itself, represents a renaissance in business—one where constant innovation and adaptation are key.The GTM AI Pod episode with Jacco is a critical exploration of how AI is not just an optional tool but an essential component of modern business strategy. For businesses looking to thrive in this new landscape, embracing AI to enhance both operational efficiency and customer experience is non-negotiable. As we continue to explore these changes, keeping the focus on creating exceptional buying experiences will be the defining element of success.For listeners and businesses alike, the message is clear: AI is here to stay, and integrating it thoughtfully will be the key to unlocking future growth.

Apr 1, 2025 • 25min
Exploring AI in Email & Communications to increase revenue with Luella.AI CEO Mustafa Saaed
www.aibusinessnetwork.aiwww.gtmaiacademy.comhttps://www.luella.ai/https://www.linkedin.com/in/mustafasaeed/Good morning, good evening, or good afternoon—whenever you find yourself diving into this exploration of AI and business technology. I am excited to dive deep into the world of AI-driven communication innovations with Mustafa Saeed, CEO and co-founder of Luella.AI.The Genesis of Luella AIMeeting Mustafa was like meeting a force of nature in the tech world. His story begins with a YouTube channel that funded his university education, transitioning into a tumultuous but rewarding role at a marketing agency impacted by Apple's iOS 14 update. This led to a life-changing pivot that set him on a path of technological exploration and growth.At Clearco, a significant player in e-commerce investment, Mustafa thrived, honing skills in sales and consultancy that eventually culminated in founding Luella AI. Driven by overcoming challenges he experienced firsthand, Mustafa and his team have focused intensely on AI's potential to revolutionize business communication.Why Luella? What's in a Name?Interestingly, Luella didn’t start with a grand story. Mustafa candidly admits the name was suggested by ChatGPT during a low moment of noodling through domain names. It was deemed suitable through its uniqueness and simplicity—fitting for a tech solution aiming to be straightforward and effective.Transforming Email DeliverabilityLuella AI's focus is a response to an immense pain point in today's digital communication landscape—email deliverability. All too often, emails, including key business communications, end up in spam due to AI-driven spam filters' evolutions from giants like Google and Microsoft.Luella positions itself as a protector of sender reputation and deliverability. By employing intricate systems mimicking those of major platforms, it ensures that spam rates can be reduced significantly for its users. This isn't just an enhancement tool; it's a potential game-changer for any business reliant on effective email outreach.Insights into the AI-Empowered FutureMustafa sees a promising horizon where communication agents do not just automate but optimize. Luella isn't just about sending emails; it’s about refining and targeting these messages to maximize engagement and results. The AI isn’t just an executor but a strategist alongside the human element, constantly experimenting and learning.Agents of Change: The Larger VisionWhere does Luella see its future? While staying grounded in cold email outreach for now, the company eyes potential expansions into other channels. The philosophy is intentionality over breadth—specialize deeply in a single facet and excel before branching out. There's an eagerness to innovate without losing focus, ensuring their existing solutions remain unmatched.