Selling In The Motor Trade
Simon Bowkett
Simon Bowkett, from Symco Training, shares tips and ideas on selling in the motor trade from a sales and aftersales perspective, as well as interviews with industry leaders sharing some of their best practices.
To find out more visit www.symcotraining.co.uk
To find out more visit www.symcotraining.co.uk
Episodes
Mentioned books
Aug 5, 2021 • 8min
SMT509: Follow Up - First Call
The chances are your customer is going home to do even more research, so how long do you leave it to follow up?
Jul 29, 2021 • 24min
SMT508: Tommy Gibbs - Part 2
We continue with Part 2 of Tommy Gibbs's interview and there are more gems of wisdom on Used Cars.
Jul 22, 2021 • 26min
SMT507: Tommy Gibbs - Part 1
I consider Tommy Gibbs to be the best speaker on Used Cars and he kindly gave us some of time to share his experience in the trade. https://symcotraining.co.uk/podcast/ (c) 2021 Symco Training Ltd.
Jul 15, 2021 • 14min
SMT506: Incoming Service Booking
We still need to satisfy the customer's need for comparison when dealing with and incoming service booking.
Jul 8, 2021 • 40min
SMT505: Putting The WOW Into Customer Service EXTENDED VERSION
More inspiring customer excellence stories from host, Simon Bowkett. Due to popular demand and specific requests, we have recorded an extended version of this podcast from 2 weeks ago https://symcotraining.co.uk/podcast/ (c) 2021 Symco Training Ltd.
Jul 1, 2021 • 29min
SMT504: Prospecting
When used car stock is hard to come by, prospecting your database and service customers is key.
Jun 24, 2021 • 13min
SMT503: Putting The WOW Into Customer Service
Let's talk about how to delight a customer. It's the little things that make a difference. https://symcotraining.co.uk/podcast/ (c) 2021 Symco Training Ltd.
Jun 17, 2021 • 1h 3min
SMT502: Tom Stuker
Presenting Tom Stuker, who has definitely been a force to be reckoned with in the automotive training sector for many years around the world. https://symcotraining.co.uk/podcast/ (c) 2021 Symco Training Ltd.
Jun 10, 2021 • 56min
SMT501: Dave Anderson - Killer Instinct Will Get You Started, Mental Toughness Will Help You Finish
A great honour to interview Dave. We covered a lot, and there is something in this interview for everyone.
Jun 3, 2021 • 41min
SMT410: Motivation
Be careful with external motivation, as any privilege quickly becomes a right. https://symcotraining.co.uk/podcast/ (c) 2021 Symco Training Ltd.
