The Home Service Expert Podcast
Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Episodes
Mentioned books
Oct 29, 2021 • 50min
Applying the Power of PR to Dominate Your Niche
Heather Ripley is the CEO and founder of Ripley PR, as well as the founder and CEO of Orange Orchard PR. She authored the book Next Level Now: PR Secrets to Drive Explosive Growth for Your Home Service Business. She has also helped implement successful PR initiatives for several high profile clients with popular publications such as Entrepreneur Magazine, Franchise Times, The Wall Street Journal, The New York Times and Forbes, to name a few. In this episode, we talked about the difference between marketing and PR, effective PR on a limited budget, choosing the right PR agency...
Oct 22, 2021 • 1h 18min
Embracing a Systematic Approach to Build a 9-Figure Home Service Business
Josh Kelly is the CEO of Clover Marketing and Consulting, as well as the host of the LIP Service For Contractors podcast. He teaches home service business owners how to consistently grow from seven figures all the way up to nine figures. He has helped his own family business, a local heating, cooling and plumbing company in Phoenix, grow from $7M to $175M in just 14 years. He has been featured on major platforms like CBS, Fox and NBC. In this episode, we talked about conversion rates, pricing, marketing...
7 snips
Oct 15, 2021 • 1h 4min
Q&A with Tommy - Building a Thriving Business by Selling Value to Your Customers
Tommy Mello dives into the essentials of building a successful home service business. He discusses aligning employee goals with company aspirations to enhance customer satisfaction. The importance of effective financial management and strategic call tracking for profitability takes center stage. Tommy also shares tips on maintaining employee morale while tackling operational challenges. Finally, he highlights innovative communication strategies to stay connected with customers and introduces an exciting membership program to boost business success.
Oct 8, 2021 • 1h 12min
Making Use of Field Service Management Technology to Grow and Scale Your Business Faster
Gabriel Pinchev is an expert in contracting CRM with a strong background in the technology sector. He is the founder and the CEO of FieldPulse, a field service software that acts as a digital hub for running entire contracting businesses from a single app, which helps contractors keep track of their business and get paid faster. In this episode, we talked about the benefits of having a CRM, putting up a business that scales beyond your craft, customer service...
Oct 1, 2021 • 1h 11min
Powerful Lead Generating Strategies to Consistently Build a Steady Stream of Sales-Ready Leads
Cody Butler is the author of The Definitive Guide To Generating Consulting Clients and The 90-Day Marketing Plan. He has helped over 5000 businesses in instantly impacting revenue growth. Peter Lewis is the president of 7XDirect, a firm that specializes in lead generation and advertising whose mission is to provide the best home services marketing that money can buy. In this episode, we talked about Facebook marketing, going viral, Google vs Facebook, marketing on a budget…
Sep 24, 2021 • 46min
Q&A with Tommy - Mastering Effective Branding and Performance Improvement Strategies to Increase Your Sales
Dive into strategies that boost sales conversion and the importance of self-esteem in pricing. Uncover how effective communication can enhance your branding and client engagement. Learn about optimizing performance in the home service industry, along with crucial insights on pricing strategies and cultivating a positive workplace culture. Discover the role of passive income in wealth building and the significance of empathy in leadership. Plus, explore effective hiring tactics that value attitude over mere experience.
Sep 17, 2021 • 1h 3min
Applying the 4C Method to Increase Your Revenue Streams
Steven Knight is a partner at Mosaic Home Services, a company aiming to build Canada's largest home improvement franchise network. Since 2016, Steven and his team have invested in 10 home improvement brands, growing each by an average of 58% per year. He is an active member of the Entrepreneurs' Organization, Young Entrepreneur Council, and the Global Shaper of Communities. He's also been featured internationally in Forbes, among other publications. In this episode, we talked about franchising, recruitment, cross selling, customer satisfaction scores...
Sep 10, 2021 • 1h 14min
Demolishing Limiting Beliefs to Turn Struggles into Success
Carlos Reyes is the CEO of All In Entrepreneurs and National Cash Offer. He began building his own real estate investment company in 2015 and owns 31 companies in the medical, solar, software, educational, and real estate industries, and has seven of his companies grossing millions of dollars every year. In 2019, he started the Help a Friend Foundation, an international development organization. In this episode, we talked about motivation, coaching and personal development, hiring...
Sep 3, 2021 • 60min
Harnessing the Power of Video Technology to Interview and Hire A+ Talent
Jeremy Tolan is the Partnerships Manager at Spark Hire. An expert at video interviews, recruitment, sales, marketing, and technology, he has helped hundreds of leading organizations successfully implement video interviewing in their recruitment processes. To date, over 6,000 organizations have used Spark Hire to interview millions of candidates across more than 100 countries. In this episode, we talked about video interviews, hiring, recruitment strategies...
5 snips
Aug 27, 2021 • 54min
Q&A with Tommy - Building a System that Attracts and Rewards Great Employees
Tommy Mello shares his journey building a successful garage door business with over 400 employees. He dives into effective recruitment strategies and the importance of robust employee incentives. The discussion includes insights on fostering a positive company culture and improving communication. Tommy emphasizes the need for quick price adjustments and customer-focused sales approaches. He also reflects on the benefits of consolidating business networks and introduces a new membership club aimed at enhancing accountability and insights for growth.
