The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
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Jul 1, 2022 • 59min

Overcoming The Three Major Business Gaps to Unlock Your Business Potential

Benji Carlson is an Assessment Specialist at Breakthrough Academy. He has demonstrated a talent for distilling vast amounts of information to address the root of any problem that companies face. Consequently, he has assessed more than 1,000 trades companies and helped them get on the path to scaling. He is also the co-host of the Contractor Evolution podcast, a show that focuses on helping the everyday contractor evolve into a thriving business owner. In this episode, we talked about hiring, tough conversations, business assessments, clear vision, priority management...
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Jun 24, 2022 • 59min

Earning Your Customers' and Employees' Trust through Brand Storytelling

Kelly Keenan is the founder of Brand Story Experts, an advertising agency that specializes in merging marketing and culture development to bring out the best potential of their client and partner organizations. He also trademarked the Culture Development Marketing process that centers on the 3-P principle, which involves the defining of the three core components of a story: Attitude, Drive, and Direction. In September 2021, he released a book entitled “Everyone Is An "Influencer”: Building A Brand By Engaging The People Who Matter Most.” In this episode, we talked about marketing, branding, storytelling, recruitment, influencers, culture development...
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Jun 17, 2022 • 1h 14min

Intentional Growth Framework: The Method To Grow Your Business Beyond 7-Figures

Ryan Tansom is the co-founder of Arkona, with a mission to help entrepreneurs get clarity and control on how to intentionally grow the value of their company through Value Growth Education and Strategic CFO Services. He also hosts the “Intentional Growth” podcast, a podcast for entrepreneurs and business owners wanting to clarify a path toward a more valuable business and turn their vision into reality. In this episode, we talked about investments, budgeting, sales, long-term goals, value creation…
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Jun 10, 2022 • 51min

Servicing Your Customer’s Needs the Right Way to Build Lasting Brand Loyalty

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...
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Jun 3, 2022 • 1h 5min

Leveraging The Rule of 26 to Market Your Service-Based Business

Michael "Buzz" Buzinski is the CEO of Buzzworthy Integrated Marketing, a website marketing firm that specializes in providing profitable digital marketing solutions for service-based businesses. In May 2021, Michael released his book “The Rule of 26 For Service-Based Businesses”, where he talked about the path to doubling your website revenue using the Rule of 26. In this episode, we talked about digital marketing, SEO strategies, KPIs, traffic & conversion...
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May 27, 2022 • 56min

How To Fine-tune Your CRM To Save Time And Money

Charlie Felker is the co-founder of Free-2-Grow, a company that provides back-office support to service-based companies, allowing the owners and operators to focus on their customers and growing their businesses. Free-2-Grow offers its customers the services of a full-time office manager at half of what it would cost to hire someone full-time and provides team support with its cross-trained staff. In this episode, we talked about customer relationship management, efficiency, lead generation and follow-up, employee trust...
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May 20, 2022 • 48min

Scaling to $29 Million with Clear Performance Metrics

Trey McWilliams is Chief Operating Officer at McWilliams and Son Heating and Air Conditioning, a major player in the heating and repair business for more than 45 years. As a trusted company for the people’s HVAC needs, McWilliams and Sons backs every repair and installation they do with a 100% guarantee. Trey has also been named by ACHR News in 2018 as one of the “Top 40 Under 40” in the HVACR space. In this episode, we talked about culture building, sales, hiring, leadership, marketing...
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May 13, 2022 • 58min

Combating “The Great Resignation” by Adapting to Modern Workplace Trends

David Siegel is the current CEO of Meetup and former CEO of Investopedia. He has over 20 years of experience as a technology and digital media executive leading organizations through innovative product development, rapid revenue growth, and digital traffic acceleration. He hosts the podcast Keep Connected, which is dedicated to the power of community. David’s book, “Decide & Conquer” lays out the framework for decision-making that leaders can use to ensure organizational and personal success. In this episode, we talked about people management, hiring, company culture, decision-making, leadership...
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May 6, 2022 • 1h 11min

Keeping Your Brand Top of Mind through Exceptional Customer Service

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.   In this episode, Tommy is joined by Danny Kerr, Managing Partner at Breakthrough Academy, and host of the Contractor Evolution podcast, as they talked about sales, finance, training, marketing...
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Apr 29, 2022 • 1h 6min

Effective Sales Training to Build a High-Performing Sales Team

Ryan Groth is the CEO of Sales Transformation Group, a company that helps growth minded-construction owners and executives who are in need of a scalable sales system. He is an expert in sales training and systems, and is also a board member at the Roofing Technology Think Tank. Ryan was formerly a professional baseball player who transitioned into sales in the construction industry after his career in baseball ended. At present, Ryan and his team have already helped more than 500 businesses through the sales transformation model.    In this episode, we talked about sales, work environment, employee training, business success, individual growth...

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