

Changing Higher Ed
Dr. Drumm McNaughton
Changing Higher Ed is dedicated to helping higher education leaders improve their institutions. We offer the latest in higher ed news and insights from top experts in higher education who share their perspectives on how you can grow your institution.
Host Dr. Drumm McNaughton is a top higher education consultant, renowned leader, and pioneer in strategic management systems and leadership boards. He's one of a select group with executive leadership experience in academe, nonprofits, government, and business.
Host Dr. Drumm McNaughton is a top higher education consultant, renowned leader, and pioneer in strategic management systems and leadership boards. He's one of a select group with executive leadership experience in academe, nonprofits, government, and business.
Episodes
Mentioned books

Mar 26, 2024 • 43min
Lifelong Learning Models for a Changing Higher Ed Marketplace
In this episode of the Changing Higher Ed podcast, host Dr. Drumm McNaughton is joined by Amrit Ahluwalia, the incoming Executive Director for Continuing Studies at Western University. They discuss the evolving role and models of higher education institutions and the need for transformative change to remain relevant and sustainable in the evolving marketplace. Drawing from their diverse backgrounds and unique vantage points, they explore how continuing education divisions can play a broader role in shaping the university's impact. Key Discussion Points The Shifting Models of Higher Education: Changing expectations and perceptions of education among learners, driven by factors such as technological advancements and workforce demands. The need for higher education institutions to adapt and respond to these changing needs, moving away from being gatekeepers of knowledge to facilitators of learner outcomes. The role of institutions in supporting lifelong learning journeys and providing pathways for continuous skill development and career growth. Redefining the Institutional Role: Transitioning from a traditional teaching and learning-based business model to an information-based, learner relationship management approach. Recognizing the diverse needs of learners and offering tailored learning opportunities to meet their specific goals and career aspirations. Leveraging partnerships, outsourcing, and strategic collaborations to focus on core competencies and provide comprehensive support services. Transforming Continuing Education: Positioning continuing education divisions as catalysts for democratizing access to institutional expertise and resources. Exploring innovative models like the "60 Year Curriculum" to foster lifelong learning and professional development. Leveraging market research and industry partnerships to align program offerings with workforce demands and future trends. Three Key Takeaways for Higher Education Presidents and Boards Facilitate student-centricity by intentionally designing institutional processes and offerings around learner needs and outcomes. Pivot towards a lifelong education ecosystem, positioning the institution as a facilitator of continuous learning journeys rather than a gatekeeper of short-term knowledge acquisition. Resource and empower continuing education divisions to play a vital role in bringing institutional resources to diverse audiences and driving community, regional, and national growth. Final Thoughts The episode emphasizes the urgency of higher education institutions embracing transformative change and innovation. By adopting a learner-centric approach, fostering lifelong learning opportunities, and leveraging the potential of continuing education, institutions can remain relevant, sustainable, and aligned with the evolving needs of learners and the workforce. Read the transcript on our website → About Our Podcast Guest Amrit Ahluwalia is the incoming Executive Director of Continuing Studies at Western University in London, Ontario, Canada. He joins Western University in March 2024 after over a decade leading The EvoLLLution publication, an online newspaper focused on transformation and change in the higher education space. About the Host Dr. Drumm McNaughton is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #LifeLongLearning #HigherEducation #HigherEdModels

Mar 20, 2024 • 35min
Employability and Future-Proofing Graduates: Pathways to Success at MDC:
In this transformative era for higher education, institutions are at a crossroads, balancing traditional academic rigor with the urgent need for graduates who are immediately employable and adept at upskilling to meet rapidly changing business demands. Miami Dade College (MDC), under the visionary leadership of President Madeline Pumariega, stands out as a beacon of innovation and adaptability. In this podcast, Pumariega offers a compelling model for aligning curriculum with industry needs, embracing technological advancements, and fostering strategic partnerships to secure students' success in the workforce. Madeline Pumariega leads Miami Dade College with profound insights rooted in her 20+ years of experience in higher education and dedication to uplifting low-SES communities and first-generation students through accessible, quality education. Key Points Overview Strategic Alignment with Industry Needs: How MDC excels in forming alliances with business partners to directly link education with emerging job opportunities. These collaborations ensure that programs are tailored to the skill sets demanded by key sectors, enhancing graduates' employability. Comprehensive Skill Development: The college champions a holistic approach to education that encompasses academic knowledge, employability skills (including internships and apprenticeships), and digital competencies. These three pillars prepare students to be resilient and adaptable in a future-driven job market. Leading the Way in AI Programs: MDC has proactively embraced AI by integrating it into its curriculum and, in 2023, launching programs specifically designed around AI, including a college-credit Certificate in Artificial Intelligence, an Associates in Science in Artificial Intelligence, and the first Bachelors in Artificial Intelligence approved in the state of Florida. The AI program at MDC saw over 400 students enroll, with the average age being 44. Focus on Workforce Readiness: Through specialized programs and certificates, such as those in cloud computing and healthcare, MDC aligns its offerings with the precise needs of local and national employers, ensuring students are ready to contribute meaningfully to their fields upon graduation. Accessibility and Community Engagement: Initiatives like the Idea Center and partnerships with entities like Amazon Web Services, IBM, and the Mark Cuban Foundation demonstrate MDC's commitment to supporting entrepreneurship and small business growth within the community, further enhancing students' real-world learning and job prospects. Three Key Takeaways for Higher Education Presidents and Boards Emphasize Industry Partnerships: Strengthen collaboration with industry leaders to ensure educational programs meet current workforce demands. This engagement fosters alignment between graduates' skills and employers' needs, enhancing employability and opening doors for students to make meaningful contributions in their respective fields. Align Budgets with Strategic Priorities: Clearly define your institution's strategic priorities and ensure that budget allocations reflect these values. Whether focusing on reimagining student success, academic excellence, or innovation, financial resources must support these aims, driving impactful outcomes and institutional growth. Cultivate a Culture of Care: Recognize and nurture your human capital—faculty, staff, and leadership—as their well-being directly influences the student experience and success. A culture that values and supports its members can transform an institution, making it a place where students and staff alike feel valued, engaged, and motivated to achieve excellence. Final Thoughts MDC's proactive approach to education, characterized by its responsiveness to workforce trends, technological innovation, and commitment to accessibility, serves as a powerful model for institutions aiming to prepare students for rapid employability and workforce demands. Under Madeline Pumariega's leadership, MDC exemplifies how colleges can lead the way in bridging the gap between education and employment, ensuring a brighter future for students and communities alike. Read the transcript on our website → About Our Podcast Guest Madeline Pumariega is the first female president appointed to lead one of the nation’s largest educational institutions, Miami Dade College (MDC). Adding to the historic nature of this appointment is the fact that Pumariega is an alumna of MDC. Prior to becoming MDC’s president, Pumariega was appointed the first female and Hispanic chancellor of the Florida College System (FCS). In that role, she designed and implemented strategies to keep college accessible and affordable for Floridians, especially for those entering high-demand job fields. In 2019, Pumariega became the executive vice president and provost of Tallahassee Community College. In her current role as President, Pumariega has prioritized working with business partners to identify the skills needed by key industries and tailoring higher education programs to match those needs. This intentional forming of strategic alliances and job pathways between companies and MDC students accelerates each graduate’s ability to enter the workforce immediately. Driving her relentless pursuit is the passion to develop leaders and build thriving communities. Guest’s LinkedIn Profile → About the Host Dr. Drumm McNaughton, host of Changing Higher Ed®, is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #changinghighered #thechangeleader #higheredpodcast

Mar 12, 2024 • 34min
NYU’s Alternate Pathways to A Top-Tier Degree – Part 2
NYU is flipping the script on many traditional educational models and mindsets, embracing a strategic shift to offer alternative pathways to top-tier degrees. This strategic evolution reflects a profound commitment to access and flexibility, directly addressing the needs of an expanded demographic of students. Dr. Harrison shines a light on the practical implementations and thought processes behind such forward-thinking initiatives, aiming to demonstrate the successful delivery of education to a larger, non-traditional population. In Part 2 of this two-part podcast, Drumm McNaughton and Doug Harrison continue the conversation where they left off in Part 1, discussing New York University's Applied Undergraduate Studies program at its School for Professional Studies' four key components of the delivery modality, which are: 1) Transfer credit friendly/expanded. 2) The delivery modality. 3) Offering an associate degree. 4) Prior learning assessment. Podcast Highlights Enhancing Online Learning Modalities NYU's approach to online learning, encompassing both synchronous and asynchronous modalities. Benefits of providing a flexible learning environment to accommodate the needs of diverse learners. The role of support services in enhancing the online learning experience, including professional advising and career services. Prior Learning Assessment and Additional Credits Importance of recognizing the diverse backgrounds and experiences of students through prior learning assessment. Examples of crediting students for external experiences, such as military service or professional certifications, to accelerate degree completion while containing cost. Student Support Services and Data Analytics for Successful Outcomes Utilizing data analytics to support successful outcomes. The shift from reactive to proactive strategies in identifying and supporting at-risk students. The comprehensive analysis of student data to allocate targeted resources and interventions effectively. NYU's holistic approach to student support, spanning from enrollment through graduation, accommodating skill gaps due to K-12 inequities. An explanation of various support services offered, including financial aid and career services. The importance of a coordinated approach to ensure students receive comprehensive support throughout their educational journey. Public-Private Partnerships for Workforce Alignment and Opportunities The significance of partnerships with public schools, industry leaders, and community organizations in aligning education with workforce needs. NYU's initiatives in creating pathways for students that lead to relevant and rewarding careers. Examples of collaborations aimed at expanding economic opportunities and fostering a diverse workforce. Pricing and Accessibility Strategies to Broaden Higher Ed Pathways Strategies to make education more accessible through pricing models and financial aid options. The impact of NYU's pricing policies on broadening access to higher education, including associate degrees at reduced prices. NYU's commitment to supporting students from families with limited income, ensuring an affordable path to degree completion. How Leadership’s Learning Mindset Impacts Student Success The role of leadership in fostering a culture of innovation and continuous improvement within educational institutions. Examples of how unified vision among board members and executives can drive the adoption of innovative educational strategies. The importance of learning from failure and the strategies for implementing changes based on outcomes and evaluations. Three Key Takeaways for University Presidents and Boards Strategic Focus: Prioritize your institution's core strengths and values, directing resources and efforts towards areas of excellence to navigate the disruptive pressures in higher education. Innovation and Learning: Foster a culture of innovation tailored to your institution's unique mission, encouraging experimentation and valuing the lessons learned from failure to build resilience. Humanity and Civility: Champion a culture of integrity, professionalism, and collaboration, modeling these values to navigate the sector's challenges and maintain a positive, supportive community. Read the transcript and detailed show summary: https://changinghighered.com/nyus-alternate-pathways-to-a-top-tier-degree-part-2 About Our Guest Douglas Harrison leads the Division of Applied Undergraduate Studies at NYU's School of Professional Studies. Prior to NYU, Harrison founded the School of Cybersecurity and Information Technology at the University of Maryland Global Campus. He has published and presented widely on access and inclusion in online learning, assessment security, and academic integrity. He is a past director on the board of the International Center for Academic Integrity and currently serves on Turnitin's Customer Advisory Board for AI in higher education and for the Sounding Spirit Collaborative at Emory University’s Center for Digital Scholarship. His scholarship has been awarded the John Kluge Residential Fellowship at the Library of Congress and the NEA’s Award for Excellence in the Academy. Social Link: Doug Harrison on LinkedIn → About the Host Dr. Drumm McNaughton, host of Changing Higher Ed podcast, is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #NYU #HigherEdInnovation #InclusiveEducation #AlternativePathways

Mar 5, 2024 • 26min
NYU’s Alternate Pathways to A Top-Tier Degree - Part 1
NYU is responding to the large U.S. population that needs and wants affordable and flexible higher education that meets them where they are by creating unconventional pathways to top-tier degrees. In this episode of Changing Higher Ed® podcast, Dr. Drumm McNaughton is joined by Dr. Doug Harrison, the head of New York University’s Applied Undergraduate Studies program at its School for Professional Studies, to discuss how NYU has built structures and processes that create alternative pathways for first-gen and low socioeconomic students that enable them to get an NYU degree. Podcast Highlights · Introduction to NYU's Innovative Educational Pathways o Overview of NYU's School for Professional Studies o Dr. Doug Harrison's role in expanding access to education · Targeting the "Some College, No Degree" Demographic o The significance of this group in the U.S. education landscape o Strategies to support students with interrupted education · Non-Traditional Pathways for Higher Education o Tailoring education for first-gen and low socioeconomic students o The importance of stackable degrees and flexible learning options · Maximizing Transfer Credits o Addressing the challenge of diverse educational backgrounds o NYU's approach to curriculum design for broader credit acceptance · Online Programs and Work-Life Balance o Expanding access through online degree programs o Catering to students with work or family commitments · Associate Degrees at Elite Institutions o The role of associate degrees in NYU's educational offerings o Financial accessibility for Pell and TAP-eligible students · Apprenticeship Degrees and Real-World Skills o Launching apprenticeship degrees to meet workforce demands o The benefits of integrating education with practical experience · Strategies for Student Recruitment and Engagement o Digital marketing and SEO optimization for program visibility o Personalized outreach and understanding non-traditional student pathways · Collaborative Efforts for Student Success o The creation of an equity and access inclusion network o Cross-school collaboration for seamless educational transitions · Vision for the Future o NYU's commitment to education innovation and student inclusivity o Leadership's role in fostering a supportive learning environment Read the transcript or detailed show summary: https://changinghighered.com/nyus-alternate-pathways-to-a-top-tier-degree-part-1 About Our Guest Douglas Harrison leads the Division of Applied Undergraduate Studies at NYU's School of Professional Studies. Prior to NYU, Harrison founded the School of Cybersecurity and Information Technology at the University of Maryland Global Campus. He has published and presented widely on access and inclusion in online learning, assessment security, and academic integrity. He is a past director on the board of the International Center for Academic Integrity and currently serves on Turnitin's Customer Advisory Board for AI in higher education and for the Sounding Spirit Collaborative at Emory University’s Center for Digital Scholarship. His scholarship has been awarded the John Kluge Residential Fellowship at the Library of Congress and the NEA’s Award for Excellence in the Academy. Social Link: Doug Harrison on LinkedIn → About the Host Dr. Drumm McNaughton, host of Changing Higher Ed podcast, is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #changinghighered #thechangeleader #higheredpodcast

Feb 27, 2024 • 36min
A Win-Win Partnership for Universities and Older Adults: Engage Seniors, Enrich Your Community
This episode of Changing Higher Ed explores the win-win partnership between universities and organizations like The Oasis Institute, which is dedicated to lifelong learning and community engagement for older adults. Host Drumm McNaughton interviews Paul Weiss, President of The Oasis Institute, about the benefits of engaging seniors in higher education, from enriching classrooms to fostering community connections. Key Points: The growing need for lifelong learning: As the population ages, universities face a crucial opportunity to cater to older adults seeking to continue learning and engage with their communities. The Oasis Institute: A national non-profit promoting healthy aging through lifelong learning, health programs, and civic engagement, including an intergenerational literacy tutoring program. Benefits for universities: § Research opportunities: OASIS programs offer fertile ground for research across various disciplines. § Enriched classrooms: Older adult learners bring unique perspectives and enthusiasm, fostering vibrant learning environments. § Financial benefits: Engaging older adults, a significant philanthropic demographic, can lead to increased support and legacy gifts. § Improved public perception: Universities demonstrate commitment to serving all age groups, strengthening community ties. Strategies for success: § Develop and share content: Collaborate with organizations like OASIS to fill curriculum gaps, benefiting both institutions and the community. § Offer intergenerational learning: Explore tutoring programs or co-housing arrangements to create meaningful interactions between generations. § License specialized curricula: Utilize expertise from organizations like OASIS to address the specific needs of older learners. Beyond education: Universities can support older adults in various ways: § Advocacy: Older adults can become powerful advocates for public funding if they feel connected to universities. § Mentorship: Programs like OASIS's intergenerational tutoring demonstrate the potential for older adults to mentor youth, fostering community and support. Three Key Takeaways for Higher Education Presidents and Boards: Acknowledge and embrace the role of universities in serving the entire community, including the aging population, to foster a more inclusive approach to education and engagement. Prepare for the demographic shift towards an older population, necessitating strategic adjustments in educational offerings and services to meet the needs of this growing demographic. Explore and invest in the field of older adult education as a ripe area for innovation and research, leveraging the university's resources to enhance the quality of life for seniors. Final Thoughts This episode underscores the significance of integrating seniors into the higher education ecosystem, highlighting the mutual benefits of such engagements. Weiss’s leadership at The Oasis Institute exemplifies the potential for educational institutions to serve not just traditional student demographics but the broader community through innovative partnerships. For higher education leaders, the insights shared offer a compelling blueprint for fostering lifelong learning, enhancing civic engagement, and ultimately enriching the fabric of our communities. Read the transcript or the extended show summary on our website → About Our Podcast Guest Paul Weiss came to The Oasis Institute in June 2017 to serve as the third President in the organization’s 40-year history. Paul has spent his career helping mission-based nonprofit organizations exceed their strategic objectives, enabling them to help more people improve the quality of their lives. Originally from St. Louis, Paul holds a Ph.D. in Educational Research and Psychology from Washington University and has more than 20 years of experience in education, social enterprise leadership, program development, strategic planning, organizational growth, and team building. Our Guests Social Link: Paul Weiss on LinkedIn About the Host Dr. Drumm McNaughton, host of Changing Higher Ed®, is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #highereducation #changinghighered #higheredpodcast

Feb 20, 2024 • 32min
A More Efficient University Business Model For The Win - Part 2
Faced with an overwhelming number of complex issues, the higher education sector must urgently develop and adopt innovative business models to transform itself into a more accessible, affordable, and future-proof system. Dr. Melik Khoury, whose visionary approach and adaptation of the university business model has navigated his institution through tumultuous times and set a new standard for academic excellence and operational efficiency. Dr. Drumm McNaughton welcomes Dr. Khoury back for part two of the series to share his insights on leading Unity Environmental University to unprecedented growth. With a background rich in guiding higher education institutions through periods of disruption, Dr. Khoury's tenure at Unity is marked by a significant increase in enrollment, substantial budget growth, halving tuition fees, and a debt reduction—all achieved amid the challenges posed by the pandemic. Remember to check out part one where they cover the leadership approach, an agile enterprise model, Sustainable Education Business Units (SEBUs), and the non-traditional org chart. Brief Show Overview Strategic Growth Through Focused Leadership: · Unity Environmental University's transformation showcases the potential of focused leadership in academia. Under Dr. Khoury, the institution grew its student body from 500 to over 7,500 and increased its budget from $14 million to $58 million, demonstrating effective strategic growth and financial management. Faculty Development and Specialization: · A reimagined approach to faculty roles allows educators at Unity to specialize in their strengths, moving away from traditional, all-encompassing expectations. This strategy has led to increased job satisfaction and teaching effectiveness, highlighting the benefits of aligning roles with individual talents. Academic Structure Innovation: · Unity has redefined majors as interdisciplinary, encouraging a collaborative and flexible academic structure. This innovation reflects a commitment to preparing students for the complexities of the global job market, emphasizing adaptability and broad-based knowledge. Efficiency in Governance: · Implementing the RACI model streamlined Unity's decision-making processes, enhancing organizational efficiency. This shift illustrates the importance of clear roles and responsibilities in institutional governance. Adapting Financial and Governance Models: · The evolving landscape of higher education necessitates adaptive financial and governance models. Unity's approach serves as a case study in aligning institutional practices with contemporary challenges, ensuring sustainability and relevance. Technological Advancements and Strategic Partnerships: · Unity's integration of AI and virtual reality, along with forming strategic partnerships, positions the university at the cutting edge of educational innovation. These initiatives bridge the gap between academic learning and real-world application, enriching the student experience. A Vision for Responsive Higher Education: · Dr. Khoury advocates for a higher education system that is responsive to student and societal needs, challenging outdated structures and fostering a culture of innovation and flexibility. Key Takeaways for Institutional Leaders: 1. Visionary Leadership: Unity's success underscores the impact of strategic, forward-thinking leadership in achieving institutional growth and financial health. 2. Faculty Empowerment: Empowering faculty to focus on their strengths enhances educational quality and job satisfaction, benefiting the entire academic community. 3. Innovative Academic and Governance Models: The necessity of revising academic and governance models to meet current and future challenges is critical for long-term success. Final Thoughts This episode sheds light on the actionable strategies and leadership philosophies behind Unity Environmental University's success. For leaders in higher education, these insights provide a roadmap for embracing change, prioritizing innovation, and achieving sustainable growth. Be sure to listen to Part One of this Two-Part episode with Dr. Melik Khoury to get all the valuable and actionable insights. Read the transcript on our website → About Our Podcast Guest Dr. Melik Peter Khoury is the 11th President and CEO of Unity Environmental University headquartered in New Gloucester, Maine. He holds a Doctorate in Business Administration (DBA), from the University of Phoenix, an MBA from the University of Maine Orono, and a Bachelor of Science in Business Management from the University of Maine at Fort Kent. During his time as President, he has led efforts to transform Unity Environmental University into a sustainable, student-centric institution of higher education by focusing on three core principles – affordability, accessibility, and flexibility. As a result, he has expanded its programs while growing its enrollment and national footprint exponentially. About the Host Dr. Drumm McNaughton, host of Changing Higher Ed® podcast is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #HigherEducation #UniversityBusinessModel #HigherEdGrowth

Feb 13, 2024 • 34min
Adapting to Disruption: Unity University's Remarkable Success - Part 1
In this week's podcast, Dr. Melik Khoury, President of Unity Environmental University, shares the transformative journey of Unity from 500 to over 7,500 students and a budget increase from $14 million to $58 million. Podcast Highlights Our Inherited Academic Business Model is Cracking Under Pressure Regulatory systems no longer hold up to the changes in higher education funding models post-evolution to loan-based funding. 75 percent of the universities and colleges that have closed or merged over the last five years were not under regulatory watch and/or warning or probation because our measuring stick does not meet the realities of the 21st-century institution. Academia is excellent at identifying and deconstructing the problem yet stymied by the challenge of adapting to change in processes and governance to meet market demand, even at the risk of its survival. High Achievement Growth in Institutional Performance Unity went from 540 students to over 7,500, and expecting 10,000 within the next 2 years. Graduation rates are impressively high, alternative loans are less than 3%, and placement rates are over 80%. Dr. Khoury's mindset for achieving those big successes are: 1. Never be the smartest person in the room. 2. Be willing to (metaphorically) take a punch in the face and not fall down. 3. Figure out what you're really trying to do. Building a Sustainable and Agile Enterprise Model Building an Enterprise Model requires thinking outside the one-size-fits-all model to create a new program and model that: o delivers what potential students want. o delivers it in an adaptable model that lets students shift when they want or need. o does not compromise on the pedagogy or the experience based on the student type. Creating Distinct Independent Sustainable Education Business Units (SEBUs) Sustainable Education Business Units (SEBUs): structuring the model into independent delivery mechanisms that utilize centralized shared services. Unity currently has three academic SEBUs and one business ventures SEBU: o Distance Education – online learning o Hybrid Learning – in-person and online learning o Sustainable Ventures – revenue-generating businesses that provide a real-world manifestation of our curriculum o Technical Institute for Environmental Professions – in-person and online learning offering associate degrees and certificates They segment verticals and treat them as subsidiaries with their own faculty, staff, and P&L. When learning designers, faculty, and staff focus on the adult place-bound student, they don't have to compromise for the faculty, learning designer, or staff working on the community college commuter program, the residential program, and the like. It allows the creation of programs, calendars, tuitions, and service types without the one-size-fits-all confines and compromises. The Enterprise Model Non-traditional Org Structure Unity's organizational structure emphasizes a balance between centralized decision-making for the enterprise and decentralized decision-making for subsidiaries. The enterprise ensures compliance, assessment, and policy enforcement, while subsidiaries have authority over their own affairs within established guidelines. Roles are differentiated based on the level of responsibility within the enterprise or subsidiary. Efficient Curriculum Development: Streamlining Processes and Reducing Delays Unity emphasizes collaboration between departments to avoid duplication and ensure unique offerings in their curriculum, aiming to streamline processes and reduce delays. Instead of creating duplicate courses, departments "buy" courses from each other. For example, if one department wants an online course, they purchase it from another department specializing in online education. The approach ensures consistency in curriculum across different departments, making it easier for students to transfer credits. They have redefined traditional faculty roles, allowing curriculum design and pedagogy experts to collaborate with subject matter experts to create tailored courses. Join Us Next Week for Part Two of This Podcast with Dr. Melik Khoury Read the transcript on our website → About Our Podcast Guest Dr. Melik Peter Khoury is the 11th President and CEO of Unity Environmental University headquartered in New Gloucester, Maine. He holds a Doctorate in Business Administration (DBA), from the University of Phoenix, an MBA from the University of Maine Orono, and a Bachelor of Science in Business Management from the University of Maine at Fort Kent. During his time as President, he has led efforts to transform Unity Environmental University into a sustainable, student-centric institution of higher education by focusing on three core principles – affordability, accessibility, and flexibility. As a result, he has expanded its programs while growing its enrollment and national footprint exponentially. About the Host Dr. Drumm McNaughton, host of Changing Higher Ed® podcast is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #HigherEducation #HigherEdSustainability #HigherEdGrowth

Feb 6, 2024 • 35min
SJSU Public-Private Partnerships Boost Enrollment and Community Relationships
Not all news in higher ed is doom and gloom. San Jose State University is shining bright at the heart of innovation, building public-private partnerships that boost enrollment, community relationships, and public opinion about higher education. In this inspiring discussion, Dr. Drumm McNaughton is joined by Dr. Cynthia Teniente-Matson, President of San José State University, who shares her insights on leveraging the power of public-private partnerships to elevate the institution's role in education, innovation, and community engagement. At the helm of SJSU, located in the dynamic ecosystem of Silicon Valley, she exemplifies leadership in navigating and enhancing the university's impact through strategic collaborations. Key Points Overview The Vision for San Jose State University SJSU embodies Silicon Valley's spirit, aiming to be a cradle for innovation and entrepreneurship. Focus on creating a mutually beneficial ecosystem for students, the institution, and the surrounding community. Dedication to enhancing its brand and enrollment by strategically leveraging its position and partnerships to address contemporary educational challenges. Addressing Urban Challenges and Enhancing Student Housing In response to the need for affordable student housing, SJSU, with the use of HESH funds, is collaborating with a third-party developer to convert a former Fairmont hotel tower into a residence hall in the heart of the downtown Innovation Corridor. A creative solution to address the occupancy levels in office buildings significantly contributes to the university's efforts in revitalizing the area and directly supporting students' needs. Creating an Environment through Public-Private Partnerships Prioritize corporate partnerships to provide students with job pipelines and opportunities for community betterment, aligning educational experiences with Generation Z's values and societal concerns. Actively engage with leading corporations and thought leaders to tackle issues that reflect the priorities of its student body and broader community interests. Why Corporate Partnerships Are Critical to Student Enrollment The significance of aligning educational offerings with students' practical needs and societal aspirations, especially in addressing global challenges such as public health, climate change, and environmental stewardship. How SJSU's strategic collaborations with corporations and community leaders enrich the student experience and contribute to societal well-being. The Significance of Being an Anchor Institution SJSU's role as a steadfast community pillar, providing stability, contributing to local development, and playing an irreplaceable role in the socio-economic fabric of the region. The Role of Universities as Conveners The university's capacity to bring together diverse groups for civic and social engagement, fostering dialogue and collaborative solutions to community and societal challenges. The Importance of Collective Impact Address the need for collaborative efforts across various disciplines and sectors to address complex societal issues, advocating for unity in action for greater and more sustainable outcomes. A Multidisciplinary Approach to Problem Solving Breaking down silos within academia and beyond, promoting a culture of cross-disciplinary collaboration that drives technological, societal, and scientific advancement, creativity, and comprehensive problem-solving strategies. Three Key Takeaways for University Presidents and Boards Anchor Institution Significance: Embrace and communicate the irreplaceable value of universities as stable, integral parts of their communities. Convening Role: Utilize the unique position to foster civic and social engagement, driving initiatives that anticipate the needs of future generations. Collective Impact Focus: Champion multidisciplinary collaboration to address community challenges, emphasizing the importance of working together for greater innovation and impact. Final Thoughts Dr. Cynthia Teniente-Matson's leadership demonstrates the potential of universities to transform themselves and their communities. But can all institutions follow suit? What challenges and opportunities exist for wider adoption of these strategies? Read the transcript or extended show summary on our website → About Our Podcast Guest Dr. Cynthia Teniente-Matson serves as the 31st president of San José State University. An internationally recognized Latina leader, President Teniente-Matson is a champion of student success initiatives, diversity, equity and inclusion, civic engagement, and experiential learning. With over 30 years in higher education, she has been instrumental in driving institutional growth and enhancing student experiences. Her tenure as the second president at Texas A&M University-San Antonio marked significant achievements, transitioning it into a comprehensive master’s university, securing the U.S. Department of Education Hispanic Serving Institution designation, and the prestigious Seal of Excelencia. She initiated key projects such as the Mays Center for Experiential Learning and Community Engagement, Cisneros Institute for Emerging Leaders, and the Institute of Water Resource Science and Technology, alongside establishing a Cyber Engineering Technology & Cyber Security Research Center. Her educational background is robust, holding a BA in Management from the University of Alaska Fairbanks, an MBA from the University of Alaska Anchorage, and a doctorate in Educational Leadership from California State University, Fresno. About the Host Dr. Drumm McNaughton, host of Changing Higher Ed® podcast, is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: changinghighered.com. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #ChangingHigherEd #HigherEducation #SJSU

Jan 30, 2024 • 42min
Strategic Presidential Communication in Higher Education
With today’s heightened political and social focus on higher education, the role of strategic communications for university presidents and boards is more important than ever. In this episode of Changing Higher Ed, Drumm McNaughton is joined in conversation by Erin Hennessy, Executive Vice President for TVP Communications, a firm specializing in higher education communications. Erin, with her extensive background in strategic and crisis communications, offers invaluable insights into the complexities of presidential communications. This episode is particularly timely, considering the recent hearings in Washington, increased demands for statements from higher ed presidents on seemingly every social or political topic, and the evolving challenges for higher education presidents. Key Discussion Points Strategic Communication in Higher Education: The importance of using discernment in strategic communication in higher education, especially in the context of recent political developments. The challenges and nuances of presidential communications emphasize the need for clarity, tact, and alignment with institutional values. The Impact of Political Climate on Higher Education: The recent Washington hearings have highlighted the significance of being politically aware and prepared in communication strategies for higher education leaders. The discussion sheds light on the necessity for university presidents to be adept at handling various situations, including media relations and public perception. Building Trust through Transparent Communication: The essential role of transparency in building trust among stakeholders in the higher education sector. The importance of consistent, clear, and honest communication from university leadership to maintain institutional integrity and trust. Investing in Robust Communication Infrastructure: The importance of investing in strong communication teams and infrastructure is emphasized, considering the evolving challenges in the higher education landscape. A well-equipped communication team is key to effectively anticipating and responding to challenges and safeguarding the reputation and standing of the institution. Three Key Takeaways for Higher Education Presidents and Boards Prioritize Strategic Communication: Recognize and invest in strategic communication as a crucial aspect of effective leadership in higher education. Foster Transparency and Trust: Develop and maintain trust with key stakeholders through transparent and consistent communication strategies. Adapt to Changing Communication Needs: Embrace adaptability in communication approaches, continuously evolving to meet the changing dynamics of the higher education landscape. Final Thoughts This episode provides a deep and nuanced understanding of the valuable role of strategic communications in higher education leadership. Erin Hennessy’s expertise highlights the need for university presidents and boards to be strategic, transparent, and adaptable in their communication. Her insights are particularly relevant in light of recent political events and the ongoing challenges in higher education. The episode is a rich resource for higher education leaders aiming to navigate the complex terrain of institutional communication effectively. Read the transcript on our website → About Our Podcast Guest Erin A. Hennessy Erin, at TVP Communications, leverages her higher education expertise, policy knowledge, and understanding of leadership styles to develop internal communication plans and offer strategic counsel to senior leaders. She leads the agency's crisis communications and trains professionals in campus roles. Before TVP Comms in 2014, Erin worked at the American Council on Education, enhancing its media presence and supporting member institutions. Her higher education journey began at Drew University, where she was deputy chief of staff to Presidents Kean and Weisbuch, handling various responsibilities, including crisis response. Erin's background also includes roles as press secretary for U.S. Representative Frelinghuysen and in New Jersey Gov. Whitman's administration. A New Jersey native, she lived in Washington, D.C., for 15 years, earning a master's in communication from American University, and returned to New Jersey in 2021. About the Host Dr. Drumm McNaughton, host of Changing Higher Ed®, is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #HigherEdPresidents #HigherEducation #HigherEdCommunication

Jan 23, 2024 • 41min
Increase Graduate School Enrollment through Strategic Enrollment Management
In this episode, Dr. Justin Grimes, founder and CEO of Stick With It and Apply to Graduate School, shares his expertise on enhancing graduate school enrollment through strategic enrollment management (SEM). Drawing on his extensive experience in higher education and diversity, equity, and inclusion in graduate education, Dr. Grimes offers practical strategies and insights for institutions looking to navigate and improve their graduate enrollment processes. Key Discussion Points: The State of Graduate Enrollment: · Recent reports show a 6.9% decrease in graduate enrollment over the past decade, with engineering experiencing a 16.1% drop. · This decline is notably significant among underrepresented minority and domestic students. Differentiating Recruitment and Enrollment: · A clear distinction between graduate admissions (reviewing applications and making enrollment decisions) and recruitment (actively attracting and engaging with prospective students). · Effective recruitment involves orchestrated communication and marketing to a diverse group of potential students. Marketing, Sales, and Value Proposition: · Institutions must understand their value proposition and ensure public perception aligns with their identity. · Marketing strategies should target potential students and clearly communicate the benefits and outcomes of the graduate programs. Strategic Enrollment Management (SEM): · SEM is a comprehensive process to achieve optimal recruitment, retention, and graduation rates. · It encompasses marketing, recruitment, and admissions, considering the academic context of the institution. Stages of the Enrollment Funnel: · An outline of various student types in the enrollment funnel: Potential Students, Prospective Students, Applicants, Admitted Students, and Enrolled Students. · Each category requires tailored strategies and communication. Pathway Opportunities and Community Partnerships: · Establishing partnerships with community colleges, HBCUs, and other organizations can create seamless transitions for underrepresented students into graduate programs. · Examples include FUSE at the University of Georgia and the Graduate Feeders Program at Florida A&M University. Recruitment Strategies and Data: · Utilizing data to understand trends, gaps, and future directions is crucial. · Institutions should analyze their demographics, faculty representation, and peer comparisons to identify areas for improvement in diversity and inclusion. Differences Between Recruiting for Masters and Doctoral Students: · Master’s recruitment should focus on the immediate career benefits and ROI, while doctoral recruitment should emphasize research opportunities and expectations. Three Key Takeaways for Higher Education Presidents and Boards: Allocate student resources effectively to support areas crucial for student success, like counseling, childcare, and housing. Analyze data to identify equity issues, especially in funding, and understand recruitment trends. Develop a strategic plan to address recruitment needs, involving alumni, faculty, staff, and community partners. Final Thoughts This episode provides valuable insights for higher education leaders looking to enhance their graduate school enrollment strategies. Dr. Grimes' expertise offers a comprehensive understanding of SEM, emphasizing the importance of tailored recruitment, strategic partnerships, and data-driven decision-making in increasing graduate school enrollment. Read the transcript on our website → About Our Podcast Guest Dr. Justin Grimes is a distinguished educator deeply committed to equity, social justice, liberation, storytelling, service, and healing. Raised in the dynamic community of Little Rock, Arkansas, his experiences have profoundly influenced his dedication to extending grace, fostering understanding, and addressing issues of injustice. Academically, Dr. Grimes holds a comprehensive educational background, including an undergraduate degree in Computer Information Systems with a Minor in African American Studies and a Master's in Workforce Development Education from the University of Arkansas at Fayetteville. He furthered his expertise by obtaining a Ph.D. in Counseling and Student Personnel Services (College Student Affairs Administration) from the University of Georgia. As the visionary founder and CEO of Stick With It, LLC, and Apply to Graduate School, Dr. Grimes spearheads an education and consulting enterprise that facilitates connections between individuals and organizations, offering insights and resources on Diversity, Equity, and Inclusion (DEI) and Graduate Education. His work assists individuals in navigating career and education decisions and provides strategies to propel them toward success. About the Host Dr. Drumm McNaughton, host of Changing Higher Ed® podcast, is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm’s website: https://changinghighered.com/. The Change Leader’s Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com #GraduateEnrollment #StretegicEnrollmentManagement #HigherEducation