Hospitality Daily Podcast

Stefan Merriweather is Head of Creative for The LINE hotels, and today, we're learning from him about everything from developing new projects to collaborating with artists to empowering team members. After listening to this episode, you're going to be inspired to use art, design, and creativity as a powerful way to delight your guests and grow your hospitality business.Follow Stefan on LinkedInFollow Stefan on Instagram A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Whether you're still working on your budgets for the year ahead or have those all done, our guest today has advice for what it will take to succeed over the year ahead. Bill Walshe is the former CEO of Viceroy Hotel Group, and today, he's helping others in hospitality as a board member, strategic advisor, and keynote speaker. In this episode, you'll learn the two titles Bill wants you to have - as well as how you need to think about balancing bold pricing with generosity.Follow Bill on LinkedInVisit Bill's websiteWatch Bill's Ted talk: A Roadmap of Pride A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, we delve into the transformative hospitality and strong convictions of Jeff Stanford, co-owner (with his wife Joan) of the Stanford Inn in Mendocino, California. They are not just passionate about providing a great guest experience; they're committed to promoting plant-based eating, local travel, and a connection with nature. Join us as we explore how the Stanfords are using their inn as a tool to inspire positive change in the world. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Lou Zameryka discusses his transition from being an early leader at Booking.com and building that business to focusing now on health, wellness, and longevity. You'll hear about the importance of health and wellness in unleashing human potential, along with insights on how you can lead a healthier and more fulfilling lifestyle. But it doesn't stop there - stay tuned to learn the concept of "healthspan" - and the unique opportunity hospitality providers have in moving wellness from a vague buzzword into enabling real transformation. Follow Lou here on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Anthony Melchiorri started his hospitality career working at an Embassy Suites in Kansas and then worked his way up to becoming one of the most successful hotel general managers in New York City.Throughout that journey, he discovered some practical things that allowed him to show up for himself and for the hotels and people he served. Then in 2012, he landed a deal with the Travel Channel that led to him hosting nine seasons of the hit show, Hotel Impossible, where he gave millions of people a front-row seat to what it takes to turn around struggling hospitality businesses.Anthony drew from those experiences to write his recent best-selling book, Show Up: The Five Steps to Getting Out of Your Own Way, which I found to be so compelling that I flew from California to New York to sit down with him to discuss what he's learned about leadership and success in hospitality and beyond.Learn more about AnthonyLearn more about Anthony's book, Show UpFollow Anthony on LinkedInFollow Anthony on YouTubeListen to Anthony's podcast with Glenn Haussman, No VacancyBig thanks to Willis and the team at The Algonquin Hotel for hosting us for this conversation!And thanks to our sponsors who help make Hospitality Daily possible:Actabl - a suite of business intelligence, labor management, and hotel operations management software Hireology - the platform that can help you attract better-quality talent, fill open roles faster, and make data-driven hiring decisionsSojern - the #1 travel marketing platform A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

A new opening sets the tone for a hotel's success for years to come - so what does it take to do it right?I can't think of someone better to answer this question than Jorge Treviño, who, in his first role dedicated to this, opened up 44 hotels for Kimpton - before opening countless others as executive vice president at Two Roads Hospitality, and his most recent role as Senior Vice President of Openings and Operations for Hyatt. In this episode, we cover everything from what's at stake during the opening to what he learned about opening hotels for Bill Kimpton to best practices anyone can use during this process. Even if you're not opening a new property now, I learned a ton about providing hospitality well in this episode that I think you'll enjoy.Follow Jorge on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Melissa Maher, Founder and CEO of Pinnacle Enterprises Group, shares her insights on what it takes to be a successful leader today - drawing from her experience as Expedia's former Chief Marketing Officer. Follow Melissa on LinkedInLearn more about Pinnacle Enterprises Group A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Fernando Vives, Chief Commercial Officer at NH Hotel Group, discusses the evolution of revenue management from the earliest days to the opportunity today, something he calls "bionic revenue strategy" - which is all about combining the best of human intuition with the power of artificial intelligence. Listen to learn how this approach is revolutionizing pricing strategy in hospitality and increasing customer satisfaction by creating a more personalized guest experience.Follow Fernando on LinkedInLearn more about NH Hotel Group A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, we're learning from Ira Vouk, a former hotel operator and technology company founder turned industry advisor and educator. Ira's viral illustration of the hotel tech stack gained widespread attention recently, and today she breaks down the key components and their connections - as well as gives her advice for shopping for technology and where technology is headed.See Ira's illustration of the hotel tech stack hereFollow Ira on LinkedInVisit Ira's website A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Zach Busekrus has one of the best hospitality podcasts I've come across: Behind the Stays. As its name suggests, he gets the backstory of some of the coolest people in hospitality and does a deep dive into how they built what they built. That's why I was thrilled and honored when he reached out and asked to do a story on Hospitality Daily - the inside story of everything that led up to it, the opportunity I see here for all of us, and where we're going. I've never shared this much detail on all the stuff behind the scenes. Zach graciously allowed me to share our conversation here on the Hospitality Daily Podcast in this episode. Enjoy!Listen to the original episode on Behind The StaysLearn more about Behind The StaysVisit the Behind The Stays YouTube channelFollow Zach Busekrus on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands